The Pilgrim Hotel

Hotels
8.5 (405 reviews)
52 Ấu Triệu , Hanoi , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Small rooms
Bathroom issues
No breakfast

Categories

Cleanliness
7.89
Some reviews mentioned tired and a bit dirty bathrooms, which impacted the cleanliness score.
Service
9.36
Multiple reviews highlighted friendly and helpful staff, especially Alicia.
Location
9.4
Consistently praised for its great location near attractions and eateries.
Room Quality
7.85
Some rooms described as small or tired, which lowered the room quality score.
Amenities
8.38
Some amenities like cleanliness and comfort were good, but missing an on-site restaurant.
Value for Money
8.34
Value perceived as average based on reviews mentioning issues relative to price.
Food and Beverage
7.89
No breakfast mentioned which impacted the food and beverage score.
Overall Experience
8.86
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:41

Property Description

Central Location in Hanoi

Located in the heart of Hanoi, The Pilgrim Hotel offers 3-star accommodation near major attractions such as St. Joseph Cathedral and Thang Long Water Puppet Theater.

Comfortable Rooms and Convenient Amenities

Guests can enjoy air-conditioned rooms equipped with modern amenities including a flat-screen TV, minibar, and private bathroom. The hotel also provides a 24-hour front desk, airport transfers, and free WiFi for added convenience.

Nearby Attractions and Transportation

Explore popular landmarks like Hoan Kiem Lake and Trang Tien Plaza, with easy access to Ha Noi Railway station and Noi Bai International Airport for seamless travel experiences.

Book your stay at The Pilgrim Hotel for a memorable and convenient visit to Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for VND 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 405 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.86
N
Nhàn • family_with_children • vn
9
2026-05-30 • via Nuitee
D
Diemh • family_with_children • vn
10
Pros:

nv nhiệt tình. tiện nghi .sạch sẽ. gần nhìu điểm vuii chơi

2026-05-30 • via Nuitee
D
Diemh • family_with_children • vn
10
2026-05-28 • via Nuitee
B
Bhawna • couple • in
8
2026-05-21 • via Nuitee
M
Mages • couple • au
6
2026-05-19 • via Nuitee
J
Jan • solo_traveller • cz
10
2026-05-18 • via Nuitee
S
Shutbayeva • couple • vn
10
2026-05-15 • via Nuitee
M
Mustafa Serdar • solo_traveller • tr
10
Pros:

Her konuda oldukça yardımcıydılar. Tur konularında çok çeşitli çözüm önerileri mevcut. Kesinlikle tekrar tercih ederim.

2026-05-13 • via Nuitee
R
Robert • family_with_children • us
10
The Pilgrim is a very pleasant surprise. Great Hotel!
Pros:

Hotels in the Old Quarter often have facility issues. They are old hotels, rooms tend to be tight and some things like tv or internet are not so good. This hotel has checked all the boxes for me. The staff is outstanding. The location is outstanding. The room is a very pleasant surprise. It's a great value. My favorite so far of all the three hotels I've stayed in here in Old Quarter.

Cons:

Nothing. I've extended my stay twice now.

2026-05-10 • via Nuitee
R
Raghvendra • couple • in
10
Pros:

Overall experience

Cons:

Bathroom doors were not getting closed properly.

2026-05-09 • via Nuitee
R
Ralf • family_with_children • de
10
Pros:

Everything

Cons:

Nothing

2026-05-05 • via Nuitee
J
Joseph Luca • extended_group • ca
8
2026-05-04 • via Nuitee
J
Joe • solo_traveller • au
10
Pros:

Very nice place to stay at. Staff very helpful 👍

2026-05-02 • via Nuitee
F
Fareeda • couple • in
10
Good budget hotel with a great location
Pros:

Good budget hotel with a great location

2026-05-02 • via Nuitee
R
Raghuveer Reddy • solo_traveller • in
10
Pros:

Good

Cons:

Good

2026-05-02 • via Nuitee
M
Michael D. • extended_group • au
8
2026-05-01 • via Nuitee
E
Eva • extended_group • ie
8
2026-04-29 • via Nuitee
K
Kent • couple • gb
1
2026-04-26 • via Nuitee
A
alina • solo_traveller • ch
8
Pros:

L'emplacement et le personnel

2026-04-25 • via Nuitee
H
Han • couple • my
7
2026-04-25 • via Nuitee