The Pilgrim Hotel

Hotels
8.5 (425 reviews)
52 Ấu Triệu , Hanoi , vn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Small rooms
Bathroom issues
No breakfast

Categories

Cleanliness
7.89
Some reviews mentioned tired and a bit dirty bathrooms, which impacted the cleanliness score.
Service
9.36
Multiple reviews highlighted friendly and helpful staff, especially Alicia.
Location
9.4
Consistently praised for its great location near attractions and eateries.
Room Quality
7.85
Some rooms described as small or tired, which lowered the room quality score.
Amenities
8.38
Some amenities like cleanliness and comfort were good, but missing an on-site restaurant.
Value for Money
8.34
Value perceived as average based on reviews mentioning issues relative to price.
Food and Beverage
7.89
No breakfast mentioned which impacted the food and beverage score.
Overall Experience
8.86
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:41

Property Description

Central Location in Hanoi

Located in the heart of Hanoi, The Pilgrim Hotel offers 3-star accommodation near major attractions such as St. Joseph Cathedral and Thang Long Water Puppet Theater.

Comfortable Rooms and Convenient Amenities

Guests can enjoy air-conditioned rooms equipped with modern amenities including a flat-screen TV, minibar, and private bathroom. The hotel also provides a 24-hour front desk, airport transfers, and free WiFi for added convenience.

Nearby Attractions and Transportation

Explore popular landmarks like Hoan Kiem Lake and Trang Tien Plaza, with easy access to Ha Noi Railway station and Noi Bai International Airport for seamless travel experiences.

Book your stay at The Pilgrim Hotel for a memorable and convenient visit to Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 425 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.86
L
Linh • family_with_children • vn
10
2026-08-21 • via Nuitee
L
Luisina • solo_traveller • mx
9
Pros:

La ubicación es perfecta, y la vista desde la habitación a la iglesia es muy linda! El personal muy amable, la cama muy cómoda. Muy tranquilo y silencioso en la noche para descansar

Cons:

El baño se moja bastante cuando uno se baña.

2026-08-21 • via Nuitee
J
Julia • solo_traveller • at
10
Pros:

Super Central!

2026-08-19 • via Nuitee
J
JIALING • couple • cn
9
总体感觉还不错
Pros:

位置非常好，就在河内大教堂后面的小巷子里，房间很大，非常舒服，风扇，空调扇和空调一应俱全，员工热情友好

Cons:

浴室隔断的排水不够快，会浸满脚面

2026-08-17 • via Nuitee
I
Ivana • couple • gb
10
Pros:

Excellent

2026-08-15 • via Nuitee
T
Tao • solo_traveller • au
5
2026-08-13 • via Nuitee
S
Saleh • solo_traveller • hk
10
2026-08-10 • via Nuitee
S
Sandeep • solo_traveller • gb
8
Good hotel and value for money
Pros:

I enjoyed the size of the room, the bed and the location.

Cons:

On Sunday morning the church bells rang nearby at 6.30am then every couple of hours afterwards.

2026-08-09 • via Nuitee
J
Jean-Luc • solo_traveller • be
5
2026-08-06 • via Nuitee
F
Fabien • family_with_children • ch
9
Un dépaysement total dans une ville très animée
Pros:

Lits confortables, chambre très propre, emplacement fantastique

Cons:

Les compétences linguistiques limitées de certains membres du personnel

2026-07-19 • via Nuitee
H
Hà • solo_traveller • vn
9
2026-07-19 • via Nuitee
V
Virgil Ray • couple • kh
8
2026-07-15 • via Nuitee
M
matb • solo_traveller • fr
7
2026-07-14 • via Nuitee
K
Kristine • extended_group • se
10
FRIENDLY STAFF AND GOOD HOSPITALITY
Pros:

We are a family of 3 and stayed for 7 days. They made our stay smooth and comfortable. We had a smooth ride from and back to airport, they also had laundry, and they clean the room everyday. It’s a good value for moeny, I highly recommend this place. Everyone was very friendly! 💕

Cons:

It was perfect!

2026-07-07 • via Nuitee
A
Ashraf bahgat mohamed • couple • eg
7
2026-07-07 • via Nuitee
F
Ffion • couple • gb
8
Good location and nice hotel
Pros:

Good location. Room was nice. Bathroom could’ve done with a freshen up. Location was great.

Cons:

There was a cathedral right next to our hotel which was loud.

2026-07-02 • via Nuitee
F
Francesca • solo_traveller • it
10
2026-06-29 • via Nuitee
S
stephen • couple • sg
10
Old quarter boutique hotel in great location
Pros:

Chose hotel.for the location. Very pleasant boutique hotel. Great staff. $128 SGD for 4 nights on Booking.Com is excellent value. Would stay again for sure. Nothing fancy but very acceptable and comfortable

Cons:

All good. Nothing to comment on.

2026-06-26 • via Nuitee
E
Ella • couple • gb
10
brillaint. staff were the highlight of the stay
Pros:

great central location. air con. spacious and clean room. super friendly and helpful staff who can provide assistance booking tours.

Cons:

n/a.

2026-06-25 • via Nuitee
D
Daria • extended_group • ru
4
Грязно в номере, старый ремонт.
Pros:

Хорошее расположение.

Cons:

Было грязно, на фото номера выглядят опрятно, в реальности это совсем не так. Нам сказали, что убираются каждый день, в итоге мы вернулись поздно и убрано не было, на следующий день мы сами попросили об уборке.

2026-06-24 • via Nuitee