Facilities

Full-service spa
Proposal/romance packages available
Free bicycles on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Beautiful gardens
Spacious and stylish deluxe rooms
Cons:
Poor cleanliness
Maintenance issues
Bad bed quality

Categories

Cleanliness
7.15
Rooms are not cleaned thoroughly; towels rarely replaced, and general cleanliness could be much better.
Service
10
Staff were friendly but struggled with English, which made communication difficult.
Location
10
Standard quality for this hotel tier.
Room Quality
8.15
Rooms not well-maintained with visible mold and climbing paint.
Amenities
9.15
Kitchens misleading in service hours and poor Wi-Fi quality.
Value for Money
10
Standard quality for this hotel tier.
Food and Beverage
9.15
Inconsistencies in kitchen availability and menu items could be improved.
Overall Experience
10
Could be a nice place if basic issues are addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:35

Property Description

Luxurious Spa Services
Unwind and pamper yourself with massages, body treatments, and facials at the full-service spa.

Convenient Amenities
Enjoy complimentary wireless internet, concierge services, and wedding services during your stay.

Delicious Dining and Entertainment Options
Indulge in snacks from the snack bar/deli, savor room service offerings, and relax with a drink at the poolside bar.

Book your relaxing getaway at Uma Dawa Resort and Spa now to experience luxury in Ubud’s historical district.

Important information:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • General

    Property is not currently implementing any enhanced cleaning measures

See all policies

Location

Guest Reviews

9.2
Based on 60 reviews
Cleanliness: 7.15
Service: 10
Location: 10
Room Quality: 8.15
Amenities: 9.15
Value for Money: 10
Food and Beverage: 9.15
Overall Experience: 10
S
Samuel couple fr
7
2026-07-23 via Nuitee
S
Susana extended_group es
10
Tranquilidad y relax
Pros:

Son casa individuales grandísimas y rodeadas de naturaleza

2026-07-23 via Nuitee
K
Krish solo_traveller au
10
2026-07-22 via Nuitee
A
Ayanda solo_traveller za
10
Pros:

Beautiful loving staff, very friendly and nice. Always to assist all the time. Had a wonderful time with them. They gave me a delicious treat as a complimentary birthday present ☺️☺️☺️and decorated my bed ❤️❤️❤️thank you for making me feel at home 💕💕

2026-07-22 via Nuitee
I
irma extended_group es
10
Muy buena relacion calidad precio
Pros:

Piscina tranquila.
Personal amable y atento.
Todo limpio y habitaciones amplias.

2026-07-18 via Nuitee
M
Mac solo_traveller au
8
Paradise amidst traffic mayhem
Pros:

It was a beautiful lush sanctuary away from the traffic madness of ubud.
Once inside the gates it was instantly serene and the ornate gardens and the pool were sublime. The room was clean and the staff were helpful . It is a very beautiful setting once your inside.

Cons:

The traffic outside was mental so not great to walk once your outside the hotel complex. It was a fairly non touristy part compared to further South were the traffic is also Intense so I suspect there's no escaping it in ubud wherever you go.
Also there was a pidgeon kept in a small cage inside the grounds of the hotel which seemed like an awful life for the poor bird.

2026-07-18 via Nuitee
Берден solo_traveller kz
10
Мне очень понравился отель. Отель красивый и чистый. Персонал вежливый, гостеприимный. Сервис на высшем уровне.
2026-07-17 via Nuitee
F
FELIPE couple au
8
2026-07-16 via Nuitee
Z
Zofia couple pl
10
2026-07-14 via Nuitee
P
Pierre couple fr
7
2026-07-10 via Nuitee
S
Sem extended_group nl
9
2026-07-10 via Nuitee
T
Tayro couple br
10
Pros:

Princess and dinda are very friendly . The resort is very good

Cons:

Everything went perfect

2026-07-09 via Nuitee
R
Rahma couple eg
10
Pros:

Everything

Cons:

Nothing

2026-07-08 via Nuitee
D
David couple cz
3
Pros:

Motorbike rent for a good price, nice staff

Cons:

We booked a room without a bathtub, but upon arrival, we were initially given a room with one. We immediately asked for a change because the bathroom in that first room was in terrible condition: the sink was clogged, and the toilet failed to flush even after three attempts.
Although the staff was helpful and eventually agreed to move us, the second room was unfortunately even worse. While the bedroom itself was acceptable—despite some mold on the ceiling and peeling plaster, which we were willing to overlook—the bathroom felt like it belonged in a prison. There was mold everywhere, and it was so unhygienic that we didn’t dare to enter without wearing shoes.
On a positive note, the hotel staff was very friendly, and being able to rent bikes at a good price made the location manageable. However, please be aware that unless you are comfortable riding a motorbike in Bali, the location is quite inconvenient.
As for the hotel restaurant, the included breakfast was very limited (only one option available for me). The rest of the menu was also extremely restricted, offering only three types of pizza and nothing else.
Ultimately, we had paid for three nights but chose to leave after only two. We cannot recommend staying here.

2026-07-06 via Nuitee
S
Sheela extended_group in
10
It was overall a very pleasant stay.
Pros:

Good Location. Very pleasant place to stay. Room facilities good

Cons:

Intially we were given a room where toilet fulsh was not working. We insisted and they changed the room. The staff who initially got us into the first room and then gave us our new room was a little too smart. Not guest friendly.

2026-07-05 via Nuitee
A
Aurelie couple be
8
Pros:

La piscine, l’emplacement

Cons:

Peu de choix pour les plats et boissons

2026-07-05 via Nuitee
R
Rahul couple au
8
2026-07-05 via Nuitee
N
Nerea family_with_children es
9
Excelente!! El Personal un trato increíble.
Pros:

El personal encantador. Las instalaciones increíbles.

Cons:

El baño olía un poco mal.

2026-07-03 via Nuitee
L
LEA solo_traveller fr
10
2026-07-02 via Nuitee
L
Léa couple fr
9
2026-06-30 via Nuitee