Holiday Inn Express Amsterdam - City Hall by IHG

Hotels
•
Borealis Hotel Group
8.6 (4019 reviews)
Valkenburgerstraat 14 , Amsterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Great breakfast
Cons:
Cleanliness issues
Not centrally located
Small breakfast area

Categories

Cleanliness
8.34
Reviews mentioned issues with cleanliness and minor maintenance problems.
Service
9.01
Staff were consistently praised for being helpful and welcoming.
Location
8.85
Many reviews highlighted the convenience of the hotel's location.
Room Quality
8.5
Rooms described as spacious, though there were some complaints about maintenance.
Amenities
8.53
Overall, amenities like breakfast and service were well received, although some found the breakfast area small.
Value for Money
8.39
Price was noted as a concern but considered standard for Amsterdam.
Food and Beverage
8.54
Breakfast received positive remarks, despite some mentioning room for improvement in variety.
Overall Experience
8.61
Overall stay was very positive despite some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:42

Property Description

Convenient Location in Amsterdam City Centre
Located in the heart of Amsterdam, Holiday Inn Express Amsterdam - City Hall offers a prime spot for exploring the city. Just a stone's throw away from popular attractions such as Dutch National Opera & Ballet and Basilica of St. Nicholas, this hotel is the perfect choice for travelers looking to immerse themselves in the vibrant culture of the city.

Modern Amenities for a Comfortable Stay
Each room at Holiday Inn Express Amsterdam - City Hall is equipped with air conditioning, a flat-screen TV, and a private bathroom, ensuring guests have everything they need for a relaxing stay. Start your day right with a delicious continental or buffet breakfast served at the hotel.

Convenience at Your Fingertips
From a cozy bar to a business centre, this hotel caters to all your needs. The 24-hour front desk staff are always ready to assist with any inquiries, making sure your stay is seamless and enjoyable. Book your stay now and experience the best of Amsterdam at Holiday Inn Express Amsterdam - City Hall.

Important information:

When booking [9] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 4019 reviews
Cleanliness: 8.34
Service: 9.01
Location: 8.85
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.61
M
MARYBELLE • couple • be
5
2026-06-13 • via Nuitee
M
MOHAMMED • couple • bd
2
It was a worst experience in staying over there. Most of the time elevators are out of service. Even one night all 3 ele
Pros:

Location

Cons:

Overall the services are not satisfactory.

2026-06-12 • via Nuitee
M
Meredith • couple • us
7
Pros:

The room

Cons:

Breakfast hours

2026-06-12 • via Nuitee
W
Wagner • solo_traveller • ro
9
Pros:

Nagyon jo elhelyezkedes, a kozpont 10 perc, kedves szemelyzet...lehet berelni esernyot

Cons:

Nincs ilyen

2026-06-11 • via Nuitee
M
Mohamed • solo_traveller • qa
10
2026-06-11 • via Nuitee
I
Isabelle • couple • ca
10
Bonne place à retourner
Pros:

Proximité des lieux d’attraction
Le déjeuner était bon et il y avait une belle variété
La douche fonctionnait bien

Cons:

Rien

2026-06-11 • via Nuitee
S
Severine • solo_traveller • fr
7
Bon emplacement, vue, magnifique, petit déjeuner très bon avec de délicieux pancakes
Pros:

L’emplacement de l’hôtel sur le canal est magnifique.
L’accueil du personnel est très bien
Nous avons été surclassé

Cons:

Dommage que la literie soit mauvaise ainsi que les oreilles

2026-06-10 • via Nuitee
E
Edgar Ivan • solo_traveller • co
8
Pros:

Amabilidad de los recepcionistas.

Cons:

Un poco lejos del centro. Q para otros puede ser una ventaja

2026-06-09 • via Nuitee
A
Ana Cristina Graça • family_with_children • pt
8
Pros:

Quartos espaçosos

Cons:

Da limpeza dos quartos, as chávenas do café e chá nunca eram substituídas e limpas depois de as usarmos

2026-06-08 • via Nuitee
G
Gerard • couple • fr
10
Génial
Pros:

Sa localisation. L’excellent contact avec tout le personnel (chambre, accueil, déjeuner…).

2026-06-08 • via Nuitee
G
Giù One • solo_traveller • ch
10
Pros:

L'emplacement, la chambre au bord du fleuve et le petit déjeuner

Cons:

Rien

2026-06-08 • via Nuitee
E
Elizabeth • solo_traveller • es
10
Pros:

.

2026-06-07 • via Nuitee
A
Aline • solo_traveller • br
9
2026-06-05 • via Nuitee
F
Fiona • couple • gb
10
Lovely stay, great location
Pros:

Great location, friendly staff and a lovely room overlooking the canal. A good continental breakfast.

Cons:

Nothing

2026-06-05 • via Nuitee
V
vicky • couple • es
5
Good breakfast
Pros:

Location

Cons:

The hotel does not offer a lounge in the lobby. This makes it very inconvenient and gives a very bad impression.

2026-06-04 • via Nuitee
B
Branko • couple • rs
9
2026-06-04 • via Nuitee
A
Angela • couple • gb
8
Overall, I had a great stayed at the hotel, the receptionists were outstanding. Aside from that, the bed was not making
Pros:

Very clean and spacious room

Cons:

It was missing a mini fridge

2026-06-02 • via Nuitee
A
Arlene • couple • ca
9
Nice basic hotel for a short stay.
Pros:

Modern clean hotel. Fairly close to the sights. Breakfast was good.

Cons:

Not much common area space if you’re traveling with a group and want to socialize. No courtyard or patio to sit in.

2026-06-02 • via Nuitee
L
louis • extended_group • be
10
Pros:

alles was super ook het onthaal in de lobby in de vroege uren was super vriendelijk

2026-06-02 • via Nuitee
W
Wil • solo_traveller • nl
8
Pros:

Personeel en schoon

2026-06-01 • via Nuitee