Holiday Inn Express Amsterdam - City Hall by IHG

Hotels
•
Borealis Hotel Group
8.6 (4055 reviews)
Valkenburgerstraat 14 , Amsterdam , nl
+31202156110

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Great breakfast
Cons:
Cleanliness issues
Not centrally located
Small breakfast area

Categories

Cleanliness
8.34
Reviews mentioned issues with cleanliness and minor maintenance problems.
Service
9.01
Staff were consistently praised for being helpful and welcoming.
Location
8.85
Many reviews highlighted the convenience of the hotel's location.
Room Quality
8.5
Rooms described as spacious, though there were some complaints about maintenance.
Amenities
8.53
Overall, amenities like breakfast and service were well received, although some found the breakfast area small.
Value for Money
8.39
Price was noted as a concern but considered standard for Amsterdam.
Food and Beverage
8.54
Breakfast received positive remarks, despite some mentioning room for improvement in variety.
Overall Experience
8.61
Overall stay was very positive despite some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:42

Property Description

Convenient Location in Amsterdam City Centre
Located in the heart of Amsterdam, Holiday Inn Express Amsterdam - City Hall offers a prime spot for exploring the city. Just a stone's throw away from popular attractions such as Dutch National Opera & Ballet and Basilica of St. Nicholas, this hotel is the perfect choice for travelers looking to immerse themselves in the vibrant culture of the city.

Modern Amenities for a Comfortable Stay
Each room at Holiday Inn Express Amsterdam - City Hall is equipped with air conditioning, a flat-screen TV, and a private bathroom, ensuring guests have everything they need for a relaxing stay. Start your day right with a delicious continental or buffet breakfast served at the hotel.

Convenience at Your Fingertips
From a cozy bar to a business centre, this hotel caters to all your needs. The 24-hour front desk staff are always ready to assist with any inquiries, making sure your stay is seamless and enjoyable. Book your stay now and experience the best of Amsterdam at Holiday Inn Express Amsterdam - City Hall.

Important information:

When booking [9] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 4055 reviews
Cleanliness: 8.34
Service: 9.01
Location: 8.85
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.61
T
Tigran • couple • am
6
2026-07-04 • via Nuitee
F
FRANCISCO JOSE • couple • es
9
2026-07-04 • via Nuitee
Z
Zoran • solo_traveller • rs
8
2026-07-02 • via Nuitee
M
Mateusz • extended_group • pl
10
Pros:

Śniadanie było bardzo normalne. Na ciepło kiełbaski plus jajecznica i jajka, dodatkowo zimny bufet. Woda/soki/kawa herbata. Wszystko co potrzeba.

2026-07-01 • via Nuitee
M
Michael • solo_traveller • us
9
Enjoyable stay and helpful staff
2026-06-30 • via Nuitee
C
Castelnuovo • solo_traveller • it
10
Pros:

Staff top

2026-06-29 • via Nuitee
M
Mohamed • solo_traveller • sa
4
Pros:

Cleaned with nice view

Cons:

But fare away from central station and limited breakfast

2026-06-29 • via Nuitee
C
Carolina • family_with_children • br
10
2026-06-29 • via Nuitee
S
Sumair • couple • gb
8
Great place to stay
Pros:

comfortable bed, location.

2026-06-29 • via Nuitee
B
Blenda • couple • br
9
2026-06-29 • via Nuitee
T
Timothy • couple • au
8
2026-06-29 • via Nuitee
O
Ortal • couple • il
5
מרגיז שלא קיבלנו מיטה זוגית כפי שהזמנו וישנו כמו ילדים במיטת יחיד
Pros:

המיקום היה בסדר. הלכנו מהמלון למרכז כ15 דקות

Cons:

הזמנו חדר עם מיטה זוגית בדקה ה90. בעת ההזמנה נותרו כ6 חדרים עם מיטה זוגית. כשהגענו נמסר לנו שאין חדרים עם מיטה זוגית. הסברתי שהזמנו עם מיטה זוגית והיה. מאוד מכעיס שבוקינג או המלון עדכנו אותנו על השינוי ונתנו לנו את האפשרות לבחור. במקום חופשה זוגית נאלצנו לישון במיטת יחיד כאילו אנחנו ילדים ולא בני זוג. נציג הקבלה נתן לנו ואוצר לשתיה כאילו להשתיק אותנו. מאוד מרגיז. בנוסף המגבות היו מאוד מסריחות.

2026-06-29 • via Nuitee
M
Mahmut Tuğrul • couple • tr
6
2026-06-28 • via Nuitee
I
Ignacio • solo_traveller • cl
7
2026-06-28 • via Nuitee
M
Mohammed • couple • om
8
2026-06-28 • via Nuitee
B
Beatriz • couple • br
9
Pros:

Banheiro grande e boas camas

Cons:

Talvez ter um espaço mais especifico para mala grande quando for para duas ou mais pessoas

2026-06-27 • via Nuitee
A
Ana • couple • es
8
Volveria a repetir
Pros:

Amabilidad

Cons:

.

2026-06-27 • via Nuitee
M
Maria Mercè • couple • es
8
Pros:

Molt be i molt abundant

2026-06-26 • via Nuitee
T
Teimuraz • extended_group • ge
10
2026-06-25 • via Nuitee
E
Elke • couple • be
8
2026-06-25 • via Nuitee