Holiday Inn Express Amsterdam - City Hall by IHG

Hotels
•
Holiday Inn Express
8.6 (4248 reviews)
Valkenburgerstraat 14 , Amsterdam , NL
+31 20 215 6110

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Great breakfast
Cons:
Cleanliness issues
Not centrally located
Small breakfast area

Categories

Cleanliness
8.34
Reviews mentioned issues with cleanliness and minor maintenance problems.
Service
9.01
Staff were consistently praised for being helpful and welcoming.
Location
8.85
Many reviews highlighted the convenience of the hotel's location.
Room Quality
8.5
Rooms described as spacious, though there were some complaints about maintenance.
Amenities
8.53
Overall, amenities like breakfast and service were well received, although some found the breakfast area small.
Value for Money
8.39
Price was noted as a concern but considered standard for Amsterdam.
Food and Beverage
8.54
Breakfast received positive remarks, despite some mentioning room for improvement in variety.
Overall Experience
8.61
Overall stay was very positive despite some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:42

Property Description

Convenient Location in Amsterdam City Centre
Located in the heart of Amsterdam, Holiday Inn Express Amsterdam - City Hall offers a prime spot for exploring the city. Just a stone's throw away from popular attractions such as Dutch National Opera & Ballet and Basilica of St. Nicholas, this hotel is the perfect choice for travelers looking to immerse themselves in the vibrant culture of the city.

Modern Amenities for a Comfortable Stay
Each room at Holiday Inn Express Amsterdam - City Hall is equipped with air conditioning, a flat-screen TV, and a private bathroom, ensuring guests have everything they need for a relaxing stay. Start your day right with a delicious continental or buffet breakfast served at the hotel.

Convenience at Your Fingertips
From a cozy bar to a business centre, this hotel caters to all your needs. The 24-hour front desk staff are always ready to assist with any inquiries, making sure your stay is seamless and enjoyable. Book your stay now and experience the best of Amsterdam at Holiday Inn Express Amsterdam - City Hall.

Important information:

When booking [9] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.6
Based on 4248 reviews
Cleanliness: 8.34
Service: 9.01
Location: 8.85
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.61
H
Helena • solo_traveller • es
9
Pros:

Bien ubicado, a 10 minutos caminando de la zona más turística y a 20 de la estación central. El desayuno es bastante completo, tienes que reservar la hora de desayuno el día anterior porque la zona es pequeña. Pudimos dejar las maletas allí hasta la hora de marcharnos al aeropuerto.

Cons:

No hay armario. Solamente un espacio para colgar con 5 perchas.

2026-10-13 • via Nuitee
B
brasileiro • solo_traveller • br
6
2026-10-13 • via Nuitee
A
Annemiek • solo_traveller • nl
6
Pros:

Dicht bij carre en centrum

Cons:

Klein en badkamer was redelijk schoon. Vloerbedekking wat smoezelig.

2026-10-13 • via Nuitee
J
JUDITH • solo_traveller • au
9
Pros:

Everything except the location.

Cons:

The long walk to any attraction

2026-10-13 • via Nuitee
D
Damian • solo_traveller • gb
10
2026-10-12 • via Nuitee
C
Christopher • couple • ie
8
It was an enjoyable stay in a nice hotel with friendly staff
Pros:

I liked the room. The bed was comfortable and the breakfast was enjoyable aswll

2026-10-11 • via Nuitee
Z
Zabin • solo_traveller • ca
8
Pros:

Central location. Quick check in. Room was much too small for our preference. Okay for a one night stay which is what we did. Bed was very comfortable.

Cons:

We found that the shower drained too slowly. Not enough space in the room. Noticed that there were stains on the chair and the drapes needed cleaning.

2026-10-11 • via Nuitee
R
Renato • couple • br
7
Boa localização, staff atencioso, silencioso, 20 minutos a pé da Centraal
Pros:

Staff atencioso, cafe da manhã bom,

Cons:

Banheiro tinha poeira, vedação do box não funciona e molha todo o banheiro a cada banho

2026-10-11 • via Nuitee
D
Diana • couple • se
9
2026-10-11 • via Nuitee
A
Aida • couple • tr
8
2026-10-11 • via Nuitee
W
Wendy • extended_group • gb
8
2026-10-11 • via Nuitee
P
Paulina • solo_traveller • cl
8
Tiene lo necesario
Pros:

Estaba impecable, muy limpio todo.
El desayuno estaba muy bueno

Cons:

Nada

2026-10-10 • via Nuitee
K
Karolis Rackauskas • solo_traveller • lt
10
Pros:

Patogi vieta -netoli senamiestis ir centrinė stotis.
Kambarys erdvus, didelė vonia.
Labai patiko darbuotojai, kurie išpildė visus mūsų prašymus :
- atvykome anksti ryte - leido palikti viešbutyje daiktus, kol kambarys atsilaisvins.
- buvo vėsu, įjungė šildymą
Taip pat susitarėmė dėl velyvo išvykimo.
Patiko pusryčiai, ypač skani duona.

2026-10-10 • via Nuitee
F
Fran • couple • gb
8
Great place to stay near to the station. Felt nice and clean.
Pros:

Super central and good breakfast. Comfy beds and pillows. Clean.

2026-10-08 • via Nuitee
D
David • couple • ua
9
2026-10-07 • via Nuitee
B
Belen • couple • es
9
Pros:

La ubicación era perfecta, podias ir andando a cualquier sitio y estaba fuera del ruido de la ciudad. Además la zona era muy segura y el desayuno 10/10

Cons:

No nos limpiaron la habitación en toda la estancia y dijimos que el segundo dia lo hicieran.

2026-10-07 • via Nuitee
E
Edward John • solo_traveller • nl
10
Great staff
Pros:

Great location

Cons:

None

2026-09-19 • via Nuitee
V
Vargas • couple • co
9
2026-09-19 • via Nuitee
C
Celal • couple • tr
4
Konum merkez istasyonuna yürüyerek çok yorucu.
Pros:

Kahvaltısı Güzeldi Patates Kızartmasıda olsaydı Daha Güzel Olurdu.

Cons:

Oda çok küçüktü bebek yatağı rezerve etmiştik ama sığmadı ve apartman boşluğuna başka odanın camlarına bakıyordu. Işık bile girmiyordu neredeyse.odada elbiseleri koyacak dolap yoktu, terlik istedik yok dediler.

2026-09-19 • via Nuitee
L
lilianna • solo_traveller • it
9
Pros:

Albergo carino, un po' fuori centro, ma raggiungibile a piedi in 15 min piazza Dam, stanza grande, moderna, luminosa e ben illuminata, pulita, letti comodi, colazione non tanta scelta ma comunque c'è di tutto, sia dolce che salato.

Cons:

Assenza dell'armadio e prezzo eccessivo

2026-09-18 • via Nuitee