Holiday Inn Express Amsterdam - City Hall by IHG

Hotels
•
Holiday Inn Express
8.6 (4248 reviews)
Valkenburgerstraat 14 , Amsterdam , nl
+31 20 215 6110

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Great breakfast
Cons:
Cleanliness issues
Not centrally located
Small breakfast area

Categories

Cleanliness
8.34
Reviews mentioned issues with cleanliness and minor maintenance problems.
Service
9.01
Staff were consistently praised for being helpful and welcoming.
Location
8.85
Many reviews highlighted the convenience of the hotel's location.
Room Quality
8.5
Rooms described as spacious, though there were some complaints about maintenance.
Amenities
8.53
Overall, amenities like breakfast and service were well received, although some found the breakfast area small.
Value for Money
8.39
Price was noted as a concern but considered standard for Amsterdam.
Food and Beverage
8.54
Breakfast received positive remarks, despite some mentioning room for improvement in variety.
Overall Experience
8.61
Overall stay was very positive despite some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:42

Property Description

Convenient Location in Amsterdam City Centre
Located in the heart of Amsterdam, Holiday Inn Express Amsterdam - City Hall offers a prime spot for exploring the city. Just a stone's throw away from popular attractions such as Dutch National Opera & Ballet and Basilica of St. Nicholas, this hotel is the perfect choice for travelers looking to immerse themselves in the vibrant culture of the city.

Modern Amenities for a Comfortable Stay
Each room at Holiday Inn Express Amsterdam - City Hall is equipped with air conditioning, a flat-screen TV, and a private bathroom, ensuring guests have everything they need for a relaxing stay. Start your day right with a delicious continental or buffet breakfast served at the hotel.

Convenience at Your Fingertips
From a cozy bar to a business centre, this hotel caters to all your needs. The 24-hour front desk staff are always ready to assist with any inquiries, making sure your stay is seamless and enjoyable. Book your stay now and experience the best of Amsterdam at Holiday Inn Express Amsterdam - City Hall.

Important information:

When booking [9] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.6
Based on 4248 reviews
Cleanliness: 8.34
Service: 9.01
Location: 8.85
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.61
M
Mariano • couple • ar
8
Muy confortable y tal cómo esperaba.
2026-08-29 • via Nuitee
H
Hakan • couple • tr
6
Pros:

Otelin konumu ve ulaşım kolaylığı.

Cons:

Otel banyo temizliği daha iyi olabilirdi. Kahvaltı çok zayıftı.

2026-08-28 • via Nuitee
J
Jacqueline • solo_traveller • de
8
Zentral gelegen
Pros:

Sehr schönes Hotel, super Frühstück.
Das Personal ist toll, immer gut gelaunt, selbst bei
Stress, Sicherheitscheck, Zimmerkarten gesperrt und Ab- Anreisetrubel

Cons:

Zimmer zur Str. War laut
1 weitere Ablage für Taschen wäre toll

2026-08-28 • via Nuitee
G
Gülten • couple • de
9
2026-08-27 • via Nuitee
H
Henriette • couple • sk
10
2026-08-27 • via Nuitee
M
marzia • solo_traveller • it
8
Pros:

Camera accogliente e pulita, bagno con una grande doccia comoda e funzionale. Colazione varia e stanza accogliente e moderna. Reception funzionale anche se a mio avviso dipende da chi ti capita.

Cons:

Non riuscivo a regolare bene il condizionatore. Stanza molto fredda nonostante alzassi la temperatura.
Non vicinissimo al centro ma noi ci siamo sempre mossi comodamente a piedi.

2026-08-27 • via Nuitee
R
Reinhard • family_with_children • at
7
Freundliches, aber sehr teures Hotel
Pros:

Die sehr schöne Aussicht auf die Grachten, sehr freundliches und zuvorkommendes Personal, gute Betten, Sauberkeit, wohlriechende Seifen, ruhiges Zimmer.

Cons:

Eher karges Frühstück ohne Abwechslung, kein Kasten vorhanden - nur eine sehr schmale Ablagemöglichkeit, keine Erklärung für TV vorhanden, das Doppelbettzimmer ist sehr klein, leider kein Kühlschrank (Minibar) für Medikamente, ausgesprochen hohe Preise.

2026-08-26 • via Nuitee
T
TROTEBAS • couple • fr
10
2026-08-26 • via Nuitee
K
Kenan • couple • ch
5
2026-08-25 • via Nuitee
J
Jo Ann Theresa • extended_group • gb
7
Not bad
Pros:

Just the name

Cons:

Same breakfast everyday… our toilet was leaking

2026-08-25 • via Nuitee
V
Viktor • couple • fi
7
2026-08-25 • via Nuitee
C
Cemal • couple • tr
10
2026-08-24 • via Nuitee
G
Gordon • couple • gb
9
Excellent for city break
Pros:

Excellent location for Amsterdam Central.
Recommend Rembrandt Corner bar for food

2026-08-24 • via Nuitee
M
Michael • family_with_children • gb
9
Good value
Pros:

Breakfast and friendly staff

2026-08-24 • via Nuitee
S
Shi • family_with_children • cn
6
2026-08-24 • via Nuitee
S
Sharat • couple • in
9
2026-08-24 • via Nuitee
M
Maurine • solo_traveller • be
9
Pros:

Nous avons été upgrades dans une chambre sur le canal. Top! Et la literie est très bonne.

Cons:

Rien

2026-08-24 • via Nuitee
M
Matteo • extended_group • it
9
Great location and clean rooms, but limited breakfast seating.
Pros:

Rooms were clean and comfortable, great location at walkable distance to almost everything, central station included.

Cons:

The breakfast room was small and got full very quickly. Sometimes it was difficult to find an available seat.

2026-08-23 • via Nuitee
V
Vassiliy • couple • kz
9
2026-08-23 • via Nuitee
F
Franciscus • couple • nl
8
2026-08-23 • via Nuitee