SARASA HOTEL Shin-Osaka

Hotels
8 (3146 reviews)
Yodogawa-ku Nishinakajima 7-1-17 , Osaka , jp
+81 6-6304-9300

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean and functional rooms
Cons:
Inconsistent cleaning service
Limited amenities
Issues with food availability

Categories

Cleanliness
7.46
Reviews mentioned that cleaning was not performed daily and some issues with cleanliness were noted.
Service
8.93
Reviewers praised the staff for being accommodating and helpful.
Location
7.97
The location is convenient for accessing train stations but some mentioned it's a bit distance to walk.
Room Quality
8.42
Rooms are described as clean and functional, with a good layout.
Amenities
7.45
Limited amenities mentioned, such as no room service or hair combs provided.
Value for Money
7.91
Value perceived as fair for the price, though some reviews express slight disappointment.
Food and Beverage
7.96
Food options were mentioned positively, but some noted issues with availability of coffee.
Overall Experience
7.93
Overall experiences were mixed, with some positive aspects outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:06

Property Description

Central Location in Osaka
Situated in the bustling Yodogawa Ward district, SARASA HOTEL Shin-Osaka offers a convenient stay near key attractions like Yamaguchi Honcho Park and Shin Osaka Station.

Comfortable & Well-Equipped Rooms
Experience comfort in every corner with air-conditioned rooms, free WiFi, and modern amenities including a flat-screen TV, desk, and cozy bed linens at SARASA HOTEL Shin-Osaka.

Multilingual Support and Delicious Dining
Feel at ease with our 24-hour front desk staff fluent in English, Japanese, Korean, and Chinese. Start your day right with a delicious buffet or Asian breakfast at our on-site restaurant.

Book your stay at SARASA HOTEL Shin-Osaka now for a memorable experience in Osaka!

Important information:

Housekeeping service is offered every 3 days.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 2000 per day.

Location

Guest Reviews

8
Based on 3146 reviews
Cleanliness: 7.46
Service: 8.93
Location: 7.97
Room Quality: 8.42
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
中村 • solo_traveller • jp
10
清潔で設備とロケーションにも満足
Pros:

ロケーションと清潔感

Cons:

朝食が高いかな1800円　朝からあまり食べれない人には割高を感じます　私は近くのコンビニでおにぎりとサンドイッチで十分でした

2026-07-25 • via Nuitee
Y
Yavuz5006 • solo_traveller • nl
9
Pros:

Location is nice and laundry nearby.

2026-07-25 • via Nuitee
R
Ruth • solo_traveller • mt
10
Pros:

Very clean, great location

Cons:

Suggestion: there wasn't space beneath the bed to put our luggages

2026-07-25 • via Nuitee
M
MathieuJourdan • solo_traveller • fr
9
Stop top à proximité de shin-Osaka
Pros:

Excellemment placé : Son principal atout (Proche de la gare shin-Osaka).

Les chambres sont agréables, propres et plutôt grandes.
Le personnel charmant.
Des services sont proposés au sein même de l hôtel.

2026-07-24 • via Nuitee
弓枝 • solo_traveller • jp
8
アクセス便利
Pros:

新大阪駅に近く便利

Cons:

特になし

2026-07-24 • via Nuitee
S
silvia • extended_group • es
9
Junto a la estación, está bien
Pros:

Ubicación, junto a la estación

Cons:

Al ampliar una noche la estancia,los precios suben mucho

2026-07-24 • via Nuitee
B
bareun • solo_traveller • kr
10
Pros:

Best location. clean room condition. nice view.

Cons:

It would be better if the stool in my room was changed to a chair.

2026-07-24 • via Nuitee
K
kitamura • solo_traveller • jp
10
Pros:

食堂含めてスタッフの対応がとても良いです！
新大阪西口からも近くロケーションも最高。寝室に張り付けるタイプの鏡がないのも安心して眠れました。

Cons:

強いて言うなら、鉄道の音が気になる人は気になるかもしれない。

2026-07-24 • via Nuitee
F
FAISAL • solo_traveller • jp
2
Pros:

Nothing

Cons:

Almost everything from the pricing to the low quality of setvices.. terrible decision to book here but not anymore.. It was far better four years when I satyed in this property..

2026-07-23 • via Nuitee
T
TEIKO • extended_group • jp
9
2026-07-23 • via Nuitee
優貴 • solo_traveller • jp
9
2026-07-23 • via Nuitee
りー • solo_traveller • jp
8
良
Pros:

スタッフの皆さんが丁寧で親切でした。

Cons:

全くないです

2026-07-22 • via Nuitee
Y
yuki • solo_traveller • jp
6
2026-07-22 • via Nuitee
R
RIKAKO • solo_traveller • jp
8
Pros:

雨があがり、いらないビニール傘を寄付したら、アメニティの櫛をお返ししてくれました。気がきく対応だと感じました！

2026-07-21 • via Nuitee
J
Jin • extended_group • jp
8
快適な出張でした
Pros:

ロケーションが良くコスパも良い。
スタッフも親切で丁寧に対応してくれた。
少ないながらもコインランドリーもあり便利。

Cons:

ベッドの下に埃がたまっている。
普段は気にならないが、うっかり見たらモップが欲しくなる

2026-07-21 • via Nuitee
M
Marc • solo_traveller • fr
8
2026-07-20 • via Nuitee
A
Ashok • solo_traveller • in
10
Pros:

location and staff

2026-07-20 • via Nuitee
L
lisa • solo_traveller • it
9
Ottima esperienza
Pros:

Eravamo in centro e la metro era vicina al nostro hotel

Cons:

Siamo stati solo un giorno...troppo poco

2026-07-20 • via Nuitee
T
takato • solo_traveller • jp
5
Pros:

新大阪駅から近い

Cons:

名前を訂正しても間違え続けられた。面倒だからそのままにしたけど

2026-07-20 • via Nuitee
U
Urs • family_with_children • ch
8
We had a good time
Pros:

Location and staff

Cons:

Air condition no Englisch manual

2026-07-20 • via Nuitee