Billabong Hotel and Cafe

Hotels
8 (173 reviews)
101/9 M.1 Baantai, Koh Phangan, Surat Thani, 84280 , Baan Tai , th

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality food
Cons:
Cleanliness issues
Room quality concerns
Poor value for money

Categories

Cleanliness
6.58
Several reviews mention unpleasant odors and issues with cleanliness.
Service
9.05
Staff were reported as friendly and accommodating, with good service experiences.
Location
9.59
Convenient location; praised for being close to the beach and other attractions.
Room Quality
6.54
Mentioned discomfort due to hard mattresses and noise issues from neighbors.
Amenities
8.07
Pool area mentioned positively, but accessibility of loungers was an issue.
Value for Money
6.53
Concerns expressed about pricing relative to the quality and amenities.
Food and Beverage
9.08
Food quality was rated positively overall.
Overall Experience
8.55
Overall positive but highlighted significant issues impacting experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 00:46

Property Description

Outdoor Swimming Pool and Garden
Enjoy a refreshing dip in our outdoor swimming pool or take a leisurely stroll in the lush garden at Billabong Hotel and Cafe.

Restaurant and Bar
Indulge in delectable dishes at our on-site restaurant, grab a drink at the bar, and experience top-notch room service during your stay.

Cycling and Exploration
Explore the beautiful surroundings with a bike hired from the hotel and visit nearby attractions like Baan Tai Beach, Thong Sala Beach, and Baan Kai Beach.

Experience comfort, convenience, and relaxation at Billabong Hotel and Cafe. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 250 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 250 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 173 reviews
Cleanliness: 6.58
Service: 9.05
Location: 9.59
Room Quality: 6.54
Amenities: 8.07
Value for Money: 6.53
Food and Beverage: 9.08
Overall Experience: 8.55
G
Génara • family_with_children • fr
8
2026-05-30 • via Nuitee
M
Marion • extended_group • fr
10
2026-05-21 • via Nuitee
C
Charlie • couple • gb
7
Nice short stay.
Pros:

- The staff were friendly and helpful.
- The pool area appeared clean and tidy however we did not use it.
- Not far from Haad Rin where the full moon party is. The hotel does offer a shuttle and good advice given.
- Staff helped us organise a taxi back to the pier.
- Parking available for bikes.

Cons:

- The room was quite dated and walls were dirty / stained.
- The general area around the property there isn’t much to do. Rent a bike across the road.

2026-05-13 • via Nuitee
F
Finja • couple • de
8
2026-05-11 • via Nuitee
A
Aicha • couple • fr
1
2026-04-27 • via Nuitee
S
Sara • solo_traveller • lu
10
Pros:

It was very comfortable and clean. The best part was the staff, they were amazing and very welcoming.

2026-04-24 • via Nuitee
D
Darom • solo_traveller • il
8
2026-04-20 • via Nuitee
P
ponterie • couple • fr
8
2026-04-13 • via Nuitee
M
Marcin • family_with_children • is
8
2026-04-11 • via Nuitee
Y
Yassir • solo_traveller • au
8
Pros:

Stayed 4 nights and it was great stay, thank u guys

Cons:

Nothing

2026-04-05 • via Nuitee
O
ofir • family_with_children • il
9
2026-04-05 • via Nuitee
A
Amir • couple • be
7
Pros:

Was very good place but much lizard!! Watch out

2026-04-04 • via Nuitee
R
Rohit Kumar • family_with_children • au
10
2026-03-23 • via Nuitee
N
Nicolas • solo_traveller • fr
8
2026-03-16 • via Nuitee
G
Gianmaria • family_with_children • it
7
Cons:

Posizione un po' scomoda per spostarsi a piedi, pur essendo centrale se si dispone di un mezzo a motore.

2026-03-11 • via Nuitee
C
Camillo • couple • de
7
Good Laction, very noisy
Pros:

The location is top

Cons:

Quite expensive for what you get
Very Loud

2026-03-10 • via Nuitee
T
Tomáš • solo_traveller • sk
10
2026-03-10 • via Nuitee
E
Emely • couple • de
4
Cons:

Älteres Hotel, Schimmel an der Wand

2026-03-10 • via Nuitee
Y
Yossi • couple • nl
8
Was fine but can be better with tiny changes.
Pros:

Location and staff is great!

Cons:

No fan in the rooms. Only airconditioner and thats not ideal.. neet to install shelves in shower room. No place to put your toiletries..

2026-03-09 • via Nuitee
A
Annemijn • couple • nl
6
2026-03-08 • via Nuitee