Hotel Boutique El Poblado

Hotels
7.6 (28 reviews)
Carrera 1G No. 9 - 58 , Neiva , CO

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Good breakfast variety
Cons:
Concerns about cleanliness
Safety issues in location
Limited breakfast options

Categories

Cleanliness
6.43
Mentioned concerns about cleanliness in relation to the inodoro.
Service
8.9
Excellent service mentioned in multiple reviews, staff made guests feel at home.
Location
6.44
Some concerns regarding safety of the area were noted.
Room Quality
8.39
Rooms highlighted for comfort and quality of linens.
Amenities
8.42
Amenities were not directly criticized, maintaining a positive outlook.
Value for Money
7.38
Perceptions of value were mostly neutral based on comforts provided.
Food and Beverage
6.93
Breakfast options were limited and portions were small.
Overall Experience
7.9
Overall positive experience but with room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:45

Property Description

Luxurious Accommodations
Hotel Boutique El Poblado in Neiva offers beautifully decorated air-conditioned rooms with modern amenities, ensuring a comfortable stay.

Exceptional Services
Enjoy the convenience of room service, a 24-hour front desk, and a complimentary welcome drink, making your stay memorable and hassle-free.

Convenient Location
Located near the José Eustasio Rivera Convention Centre and just a short drive from Benito Salas Airport, Hotel Boutique El Poblado is the perfect choice for both business and leisure travelers.

Experience luxury and convenience at Hotel Boutique El Poblado. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.6
Based on 28 reviews
Cleanliness: 6.43
Service: 8.9
Location: 6.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 7.9
J
JesGonz_Mil92 • solo_traveller • co
10
Pros:

El silencio

Cons:

El inodoro

2025-10-16 • via Nuitee
L
Ladino • solo_traveller • co
7
Pros:

Todo muy bien, solo me dijeron que la zona era muy peligrosa

Cons:

La zona

2025-10-06 • via Nuitee
R
Ricardo • solo_traveller • co
5
Pueden mejorar
Pros:

Adornos

Cons:

Zancudos

2025-08-16 • via Nuitee
B
Benito Barcarola Mascia • solo_traveller • it
10
Excelente atención camas super cómodas lencería de primera rico y variado desayuno e instalaciones
Pros:

Absolutamente todo excelente sobre todo la atención de todo el personal me hicieron sentir como en mi casa.

2025-07-26 • via Nuitee
A
A.I.P • solo_traveller • co
8
Recomendado
Pros:

La atención de las personas fue muy buena

Cons:

El desayuno no ofrecía alternativas. Igualmente el tamaño de las porciones de fruta fueron muy pequeñas.

2025-07-11 • via Nuitee
A
Aida • with friends • au
3
Poor
Pros:

Like: The place was nice, and the location was convenient, close to the airport.

Negative: The hotel was nearly empty, the pool was not cleaned, and there were no drinks available. Most rooms had a fridge, but ours did not—no drinks, no fridge. The towels were dirty, and the pool was not maintained.

If the hotel cannot properly accommodate guests on weekends, especially during a holiday, it should either improve its services or clearly state its limitations. Many guests choose a hotel over an Airbnb expecting better service, even something as simple as a drink. If the hotel offers no dining options, food, or drinks, this should be made clear in advance.

I would not recommend this hotel for weekends.

2025-03-29 • via Nuitee
A
Astorquiza • review category business travellers • co
10
Exceptional
2025-02-10 • via Nuitee
J
Julio • young couple • us
8
Only stayed for a short 5 hour quiet night of sleep and rest.
Pros:

Clean quiet comfortable room.

Cons:

Had to walk up three flights of stairs. No elevator.

2025-01-28 • via Nuitee
C
Carmen • young couple • gb
9
Comfortable, extremely clean and massive rooms.
Pros:

The cleanness was excellent and the location.

Cons:

No variety in choice of breakfast.

2025-01-09 • via Nuitee
W
Wilson • review category business travellers • co
8
Very good
2024-11-05 • via Nuitee
D
David • review category business travellers • ch
6
Friendly staff
Pros:

Very friendly and helpful staff

Cons:

No hot water in the shower, only a window that gives into the main hall, the neighborhood of the hotel isn’t the safest at night.

2024-08-11 • via Nuitee
D
David • family with young children • us
8
A notch below perfect.
Pros:

Nice lobby, pool, rooms, and great location.

Cons:

Pillow could have been softer. The trash in the restroom (room 105) has a broken pedal, which is just a pointy wire instead of a normal pedal.

2024-05-09 • via Nuitee
R
Robert • review category business travellers • us
9
Superb
2024-03-07 • via Nuitee
W
Wuilmer • review category business travellers • co
8
Very good
2024-01-26 • via Nuitee
J
Jimmy • family with young children • co
9
Value for your money and comfortable
Pros:

The staff and the service

Cons:

The pool could be bigger

2024-01-03 • via Nuitee
W
Wuilmer • review category business travellers • co
9
Superb
2023-05-26 • via Nuitee
C
Claudia • family with young children • co
8
Very good
2023-04-19 • via Nuitee
F
Fonseca • review category business travellers • co
10
Exceptional
2023-02-27 • via Nuitee
R
Rodrigo • solo traveller • us
8
good place for a short visit
Pros:

confortable bed; quiet air conditioning; big room, clean

Cons:

no exterior windows, small breakfast

2023-02-05 • via Nuitee
S
Sersuap • family with young children • co
9
Superb
Pros:

All facilites and a great service

Cons:

Dangerous zone at night

2022-12-23 • via Nuitee