Home2 Suites By Hilton Columbus Downtown

Hotels
•
Home2 Suites by Hilton
8.4 (650 reviews)
412 East Main Street , Columbus , us
+1 614-569-7760

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean kitchen areas
Good gym facilities
Cons:
Check-in difficulties
Maintenance issues in rooms
Slow WiFi
Unexpected parking fees

Categories

Cleanliness
7.79
Rooms were described as tidy and clean, but issues with maintenance affected the overall perception.
Service
9.26
Staff were consistently praised as friendly and helpful, overcoming minor issues during check-in.
Location
9.3
Excellent city center location mentioned multiple times, making it convenient for access to amenities.
Room Quality
7.25
Rooms had comfort issues due to maintenance concerns and climate control problems.
Amenities
8.28
Gym and kitchen facilities were positively noted; however, WiFi issues impacted the score.
Value for Money
8.24
Decent value highlighted, though some amenities didn't meet expectations.
Food and Beverage
8.29
Breakfast offered variety but was evaluated as just okay by some guests.
Overall Experience
8.76
Generally positive experience balancing good service and location with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 08:01

Property Description

Modern and Convenient Accommodation:
Home2 Suites By Hilton Columbus Downtown offers a modern and convenient stay in the heart of Columbus. Just a short walk from attractions like Columbus Museum of Art and City Center, this hotel provides a comfortable retreat for travelers.

Spacious Rooms with Essential Amenities:
Each guest room at the hotel features a cozy seating area, private bathroom, air conditioning, and a functional desk. Whether you're traveling for business or leisure, these well-equipped rooms ensure a pleasant stay.

Complimentary American Breakfast and WiFi:
Start your day right with a delicious American breakfast served daily at the accommodation. Stay connected throughout your stay with complimentary WiFi access.

Book now for a delightful stay at Home2 Suites By Hilton Columbus Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 23 per day.

Location

Guest Reviews

8.4
Based on 650 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
J
Jayson • couple • us
1
The staff is very careless on afternoons. Not friendly.
Pros:

The room was a decent size with sitting area.

Cons:

From the moment of check in it was terrible. We were told that we had to wait for shift change before we could check in and it was 3 o’clock. Once we checked in and got to our room, we had been there for maybe 40 minutes and we had tried to lay down and take a nap and somebody proceeded to walk into our room. Upon discovery, the lady working the front desk had got the names mixed up and had checked us into somebody else’s room. When she had called up to the room to ask us to verify the name, she had then told us that she would upgrade our room. Ask us to come downstairs. We told her that we were in town for a show and we promptly had to leave in a half an hour, and she said that it would take more than that to get that taken care of so we could just stay in the room. Well, we then discovered that the person that had walked into our room was the original person who had booked it in the end we were told to stay in the room and the manager in the morning, had taken care of it and refunded us our money. There needs to be a more extensive way of checking people’s names upon arrival and check-in. The staff on the afternoon seemed very careless and not concerned at all that we had just had somebody walk into our room while we were there.

2026-07-25 • via Nuitee
P
Philip • couple • us
8
Great local spot.
Pros:

Spot on for the local vibe.

Cons:

Lack of staff.

2026-07-24 • via Nuitee
C
Caroline • solo_traveller • br
8
2026-07-23 • via Nuitee
H
Hahn • solo_traveller • us
10
2026-07-23 • via Nuitee
C
Christina • couple • us
8
2026-07-20 • via Nuitee
M
Melick • couple • us
10
2026-07-18 • via Nuitee
P
peter • solo_traveller • us
10
Pros:

Room

Cons:

Parking fee of course

2026-07-17 • via Nuitee
C
Ciara • family_with_children • us
9
Our stay was very safe and clean!
Pros:

Breakfast and room was clean!

Cons:

N/a

2026-07-15 • via Nuitee
A
Alyssa • extended_group • us
10
2026-07-13 • via Nuitee
J
Jeanette • solo_traveller • us
8
Cons:

Didn't realize you allowed dogs along with other guests. That should be included online with other info so people can look to stay at other places.

2026-07-13 • via Nuitee
S
Sasian • couple • us
10
2026-07-09 • via Nuitee
M
Mario Flavio • family_with_children • us
8
2026-07-06 • via Nuitee
D
dh15317 • Couples • Canonsburg, Pennsylvania
10
a hidden gem in columbus
Pros:

We arrived in the evening for a long weekend and was greeted professionally and politely by Alexyss. This hotel is located easily off of I70 and very convienient to get around town without all the short north traffic. Our room was clean, spacious, and the best air conditioning we have ever experienced in a hotel ANYWHERE! We, who like it cold and can never get cold, had it set at 68, and the room was actually frigid. this was perfect for sleeping as the duvet on the bed kept us quite warm underneath.

Breakfast each morning was nice with several options of waffels, sausage, potatoes, various breads for toasting, bacon, biscuits, and sooooo much more. I am not a coffee drinker, but the pods in room were actually quite nice (says my other half) we have alreadylogged on and ordered some coffee for home. Even the decaff before we asked for more smelled amazing!!!!

At check out, The lady working on Monday June 29th (middle age to older black lady) was super friendly, greeted me as Hilton Gold Elite, and asked if i needed any help or directions. This whole trip was amazing. Normally i stay at the hilton in the short north, and love it, but these rooms were sooooo much larger, and the staff was so much more inviting, that i think this will be our regular cbus hotel. Plus the self park for easier come& go that is literally half the cost of other downtown hotels

2026-06-29 • via Tripadvisor
M
Michael • couple • us
6
Just didn’t meet expectations especially for the price
Cons:

Outdated. Not the greatest neighborhood.Very noisy. Rom had a strong cleaner smell to it.

2026-06-08 • via Nuitee
C
Carl • solo_traveller • us
9
Pros:

Friendly staff nice room it had a fridge, microwave, dishes,dishwasher nice sized.

Cons:

My bathroom had hair on the floor and shower.

2026-06-02 • via Nuitee
K
Kimberly • couple • us
10
The property is clean pretty and comfortable. Close to all the locations we visited on our trip.
Pros:

The room was close to the places we visited. The hotel in nice and comfortable. I wish we had time to grill. That was a plus!

Cons:

I didn't realize the rooms weren't cleaned everyday. When asked for towels the housekeeper asked who had our room. She should have just gave ne some towels and took that up with her co workers later. She never gave us towels. I got them from the front desk

2026-05-29 • via Nuitee
T
Tammy • couple • us
9
2026-05-29 • via Nuitee
R
Richard • solo_traveller • us
8
2026-05-25 • via Nuitee
M
Mitzi • couple • us
9
2026-05-23 • via Nuitee
R
Rachel • solo_traveller • us
10
Overall wonderful stay, I will definitely be back.
Pros:

Extremely clean. Nicest hotel room I’ve ever had.

Cons:

AC unit was very loud and took a long time to cool down the room.

2026-05-19 • via Nuitee