Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
High prices for food and parking
Cleanliness issues

Categories

Cleanliness
8.35
Issues with cleanliness mentioned, particularly with the mold found on strawberries.
Service
9.82
Staff were described as extremely friendly and attentive, positive remarks throughout.
Location
10
Location praised consistently across multiple reviews for its convenience and views.
Room Quality
8.81
Modern and stylish, but issues with malfunctioning technology indicated some concerns.
Amenities
9.34
Amenities mentioned as satisfactory, with unique features like sustainable coffee pods.
Value for Money
7.8
Concerns about high prices for parking and food noted as poor value.
Food and Beverage
8.85
Breakfast described as excellent, but specific food items were criticized for their pricing.
Overall Experience
9.84
Mostly positive experiences, though some significant issues impacted the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:41

Property Description

Luxurious Accommodations and Stunning Views

Featuring 312 spacious guest rooms with custom furnishings and breathtaking views of the Brisbane River, W Brisbane offers a luxurious stay like no other. Each room is equipped with a 55-inch LED TV, Bluetooth speaker, in-room mix bar, and complimentary luxe amenities.

Exceptional Dining Experiences

Indulge in a culinary journey at W Brisbane's three dining venues. From light bites and drinks at the WET Deck overlooking the river to innovative cocktails and snacks at the Living Room Bar with live DJ entertainment, guests are in for a treat for their taste buds.

Relaxation and Wellness

Unwind and rejuvenate at AWAY Spa with a range of massage, facial, and nail treatments. Whether it's a pampering session or a workout at the fitness centre, guests can experience ultimate relaxation during their stay.

Book your stay at W Brisbane now to enjoy a luxurious retreat with stunning views and exceptional amenities.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

One time cleaning fee of AUD 150 (once) and a daily pet fee of AUD 30 per night.

Pets are not allowed to be left in the room without the supervision of their owner.

Guests are required to show a photo ID and a physical credit or debit card upon check-in.

Digital wallet payment methods such as Apple Pay & Google Pay are not supported at the hotel during check-in and check-out process.

Please note that all special requests are subject to availability and additional charges may apply.

Name on Photo ID and name on credit card must match the name of the booking.

Due to outside work on the Brisbane Metro Project by Brisbane City Council we have been advised to anticipate an increase in noise levels, which unfortunately is out of our control. We apologize in advance for any inconvenience this may cause.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 70 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2882 reviews
Cleanliness: 8.35
Service: 9.82
Location: 10
Room Quality: 8.81
Amenities: 9.34
Value for Money: 7.8
Food and Beverage: 8.85
Overall Experience: 9.84
M
Michelle • family_with_children • au
10
2026-07-04 • via Nuitee
A
Angus • couple • au
5
Great stay but staff didn’t know how to handle card payments and they were very rushed in trying to check us out hence t
Pros:

Amazing room on the top floor

Cons:

They charged my card three times on top of what booking.com had already charged me. And refund process is taking a long time even though they know they made the mistakes

2026-07-04 • via Nuitee
M
Molly • couple • au
10
2026-07-04 • via Nuitee
R
Rozi.K • solo_traveller • au
10
Pros:

Always nice to spend time with my daughter, truly could have been anywhere, but the W suits her. Stylish with a level of quirk.
Food both room service & restaurant was great & cocktails at the Wet Deckon point.

2026-07-04 • via Nuitee
T
Torsten • couple • ch
10
Extraordinary
Pros:

The best hotel I've ever stayed at

Cons:

---

2026-07-01 • via Nuitee
M
Melissa • family_with_children • au
8
Lovely location and venue - staff very friendly and considerate, helpful and obliging
Pros:

Facilities and location

Cons:

Cost is excessive for what you get
Very loud in common areas
Bed was uncomfortable and own room smelt like wet/damp
Dirty air con vents

2026-06-29 • via Nuitee
P
Paul • couple • au
9
2026-06-29 • via Nuitee
P
Peter • solo_traveller • au
10
2026-06-29 • via Nuitee
C
Christopher • solo_traveller • au
10
2026-06-28 • via Nuitee
A
Aaron • solo_traveller • au
10
2026-06-28 • via Nuitee
W
Wayne • couple • au
10
brilliant
Pros:

Travelled in from Europe. Our room was ready early & the bed was amazing. We needed a taxi & the inhouse car service took us immediately to where we wanted to go.

Cons:

Nothing, it was excellent.

2026-06-28 • via Nuitee
J
Jessica • couple • au
10
Great vibe for us, loved it
Pros:

The facilities, friendly staff, the pool, spa, Sauna, funky room & bars

Cons:

Internet was bit slow Had to use own apps from
Phone for entertainment

2026-06-28 • via Nuitee
L
Libby • couple • au
10
2026-06-28 • via Nuitee
J
James • couple • au
10
2026-06-28 • via Nuitee
J
Jasmine • extended_group • au
10
2026-06-28 • via Nuitee
T
Theresa • couple • au
10
2026-06-28 • via Nuitee
B
Bec • couple • au
9
2026-06-28 • via Nuitee
M
Megan • extended_group • au
9
relaxing and very good vibes
Pros:

Awesome vibe. Loved the pool and spa facilities

Cons:

nothing to not like

2026-06-28 • via Nuitee
H
Haidee • couple • au
10
There’s no doubt why this a 5 star hotel. From the champagne on arrival, friendly staff & rooms that are beautiful a
Pros:

EVERYTHING.

2026-06-28 • via Nuitee
C
Caroline • solo_traveller • au
10
Fantastic
Pros:

Great location, the rooms are spacious and very clean and the staff are very friendly and professional

Cons:

Nothing

2026-06-27 • via Nuitee