Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
High prices for food and parking
Cleanliness issues

Categories

Cleanliness
8.35
Issues with cleanliness mentioned, particularly with the mold found on strawberries.
Service
9.82
Staff were described as extremely friendly and attentive, positive remarks throughout.
Location
10
Location praised consistently across multiple reviews for its convenience and views.
Room Quality
8.81
Modern and stylish, but issues with malfunctioning technology indicated some concerns.
Amenities
9.34
Amenities mentioned as satisfactory, with unique features like sustainable coffee pods.
Value for Money
7.8
Concerns about high prices for parking and food noted as poor value.
Food and Beverage
8.85
Breakfast described as excellent, but specific food items were criticized for their pricing.
Overall Experience
9.84
Mostly positive experiences, though some significant issues impacted the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:41

Property Description

Luxurious Accommodations and Stunning Views

Featuring 312 spacious guest rooms with custom furnishings and breathtaking views of the Brisbane River, W Brisbane offers a luxurious stay like no other. Each room is equipped with a 55-inch LED TV, Bluetooth speaker, in-room mix bar, and complimentary luxe amenities.

Exceptional Dining Experiences

Indulge in a culinary journey at W Brisbane's three dining venues. From light bites and drinks at the WET Deck overlooking the river to innovative cocktails and snacks at the Living Room Bar with live DJ entertainment, guests are in for a treat for their taste buds.

Relaxation and Wellness

Unwind and rejuvenate at AWAY Spa with a range of massage, facial, and nail treatments. Whether it's a pampering session or a workout at the fitness centre, guests can experience ultimate relaxation during their stay.

Book your stay at W Brisbane now to enjoy a luxurious retreat with stunning views and exceptional amenities.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

One time cleaning fee of AUD 150 (once) and a daily pet fee of AUD 30 per night.

Pets are not allowed to be left in the room without the supervision of their owner.

Guests are required to show a photo ID and a physical credit or debit card upon check-in.

Digital wallet payment methods such as Apple Pay & Google Pay are not supported at the hotel during check-in and check-out process.

Please note that all special requests are subject to availability and additional charges may apply.

Name on Photo ID and name on credit card must match the name of the booking.

Due to outside work on the Brisbane Metro Project by Brisbane City Council we have been advised to anticipate an increase in noise levels, which unfortunately is out of our control. We apologize in advance for any inconvenience this may cause.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNE

Location

Property Video

Guest Reviews

9.1
Based on 3004 reviews
Cleanliness: 8.35
Service: 9.82
Location: 10
Room Quality: 8.81
Amenities: 9.34
Value for Money: 7.8
Food and Beverage: 8.85
Overall Experience: 9.84
C
Cameron • couple • au
9
Pros:

Staff were very accommodating. The room was fantastic! Included breakfast was excellent.

Cons:

We came back to the hotel aroud 12:30am and struggled to find a way back into the hotel as all the main entrances has roller shutters across them. We found a way back in at the porte cochere at the other end of the building.

2026-10-31 • via Nuitee
M
Millie • extended_group • au
10
2026-10-30 • via Nuitee
A
Alexis • couple • au
8
2026-10-29 • via Nuitee
P
Peter William • solo_traveller • nz
10
We would definitely stay again
Pros:

The friendly staff , from the moment we arrived and during our stay

Cons:

The room was spacious and well appointed and the location was very central

2026-10-29 • via Nuitee
S
Shelby • couple • au
9
Already planning our next visit.
Pros:

Staff were super friendly, kind and helpful. Any questions or requests we had they ensured we felt looked after. The room was kitted out with so many amenities from enhancing your bath, to toiletries and the mini bar. The quality of the technology in the room made it feel very luxurious and the view of the Brisbane river was beautiful. We especially loved the buffet breakfast each morning, the 24 hour pool and spa facilities. Went for an adult weekend away but would love to bring our young daughter with us next time as it truly feels like a hotel for all.

Cons:

There were very few things that we didn’t like but if I had to be fussy I’d say I would like a better selection on the room service. It was incredible what we did get but one coffee was $18 (that was price of coffee and delivery fee) and I did think that was quite insane. We had massages at the away spa and unfortunately it just wasn’t worth the money. The staff were lovely but the massage itself wasn’t the best, I’ve had better ones for a lot cheaper and for some reason they felt the need to cover you with towels and blankets during, which made it extremely hot.

2026-10-27 • via Nuitee
E
Elizabeth • solo_traveller • au
8
brief
Pros:

Bath and spacious

Cons:

Dark and difficult to use switches (lights etc)

2026-10-27 • via Nuitee
K
Kevin • family_with_children • au
10
Pros:

Friendly helpful staff all around the hotel. Great location. Good room service and the wet pool bar had the best Japanese cocktails. A very quiet room with a great comfortable bed.. This is now our Brisbane hotel when we are in town. O and 12pm check out is so good 👍👍👍😊😊😊

Cons:

Ice needed in the Mini Bar and some nice scotch Glasses other than that all good

2026-10-27 • via Nuitee
D
Dave • family_with_children • au
10
2026-10-26 • via Nuitee
P
Piotrozki • couple • au
10
2026-10-25 • via Nuitee
S
Samantha • couple • au
10
Wonderful stay wonderful staff would stay again.
Pros:

We enjoyed everything the w has to offer.

Cons:

A better pool maybe.

2026-10-25 • via Nuitee
L
Lindy • couple • au
10
2026-10-24 • via Nuitee
M
Mark • solo_traveller • au
9
Excellent
Pros:

Everything about the property was excellent from the room and the facilities and the service and location and the staff also were all excellent

Cons:

Probably the only thing is if you have a car and use the Valet Parking ..If you go out for the day and arrive back late in the evening then the Valet Service is not manned so probably need to pre arrange the return for Valet Parking or self parking .

2026-10-24 • via Nuitee
M
Martin • couple • gb
9
2026-10-22 • via Nuitee
D
Dao • couple • au
10
Very good hotel
Pros:

Good service and nice rom

Cons:

All good

2026-10-22 • via Nuitee
F
Franklin • couple • au
8
We'll be back again soon.
Pros:

The staff were amazing and went above and beyond to make us feel comfortable. The room had beautiful views of the city/river and we loved all the meals and breakfast we had whilst there. The location would be hard to beat as everything as it your fingertips as far as bars, restaurants etc

Cons:

There wasn't anything that we didn't like about our stay.

2026-10-20 • via Nuitee
A
Angela • couple • au
10
Glam hotel that really spoils you
Pros:

Quite honestly the best stay in Brisbane. Great pool, amazing rooms with a bath, beautiful view and a really cool little bar. Facilities are also fantastic!

Cons:

Nothing. Was perfect

2026-10-20 • via Nuitee
K
Karlee • couple • au
10
2026-10-19 • via Nuitee
M
Melissa • couple • au
10
2026-10-19 • via Nuitee
I
Isha • couple • au
7
Pros:

The toiletries smelled great

Cons:

Very weird smelling bed sheets, uncomfortable pillows. V strong smell of air freshener, gave me headache

2026-10-18 • via Nuitee
C
Chris • solo_traveller • au
9
Super pleasant
Pros:

Trendy, edgy and really good vibe

Cons:

Only downside was no food in the mini bar. Room service menu very over priced.

2026-10-17 • via Nuitee