Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
High prices for food and parking
Cleanliness issues

Categories

Cleanliness
8.35
Issues with cleanliness mentioned, particularly with the mold found on strawberries.
Service
9.82
Staff were described as extremely friendly and attentive, positive remarks throughout.
Location
10
Location praised consistently across multiple reviews for its convenience and views.
Room Quality
8.81
Modern and stylish, but issues with malfunctioning technology indicated some concerns.
Amenities
9.34
Amenities mentioned as satisfactory, with unique features like sustainable coffee pods.
Value for Money
7.8
Concerns about high prices for parking and food noted as poor value.
Food and Beverage
8.85
Breakfast described as excellent, but specific food items were criticized for their pricing.
Overall Experience
9.84
Mostly positive experiences, though some significant issues impacted the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:41

Property Description

Luxurious Accommodations and Stunning Views

Featuring 312 spacious guest rooms with custom furnishings and breathtaking views of the Brisbane River, W Brisbane offers a luxurious stay like no other. Each room is equipped with a 55-inch LED TV, Bluetooth speaker, in-room mix bar, and complimentary luxe amenities.

Exceptional Dining Experiences

Indulge in a culinary journey at W Brisbane's three dining venues. From light bites and drinks at the WET Deck overlooking the river to innovative cocktails and snacks at the Living Room Bar with live DJ entertainment, guests are in for a treat for their taste buds.

Relaxation and Wellness

Unwind and rejuvenate at AWAY Spa with a range of massage, facial, and nail treatments. Whether it's a pampering session or a workout at the fitness centre, guests can experience ultimate relaxation during their stay.

Book your stay at W Brisbane now to enjoy a luxurious retreat with stunning views and exceptional amenities.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

One time cleaning fee of AUD 150 (once) and a daily pet fee of AUD 30 per night.

Pets are not allowed to be left in the room without the supervision of their owner.

Guests are required to show a photo ID and a physical credit or debit card upon check-in.

Digital wallet payment methods such as Apple Pay & Google Pay are not supported at the hotel during check-in and check-out process.

Please note that all special requests are subject to availability and additional charges may apply.

Name on Photo ID and name on credit card must match the name of the booking.

Due to outside work on the Brisbane Metro Project by Brisbane City Council we have been advised to anticipate an increase in noise levels, which unfortunately is out of our control. We apologize in advance for any inconvenience this may cause.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 70 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2939 reviews
Cleanliness: 8.35
Service: 9.82
Location: 10
Room Quality: 8.81
Amenities: 9.34
Value for Money: 7.8
Food and Beverage: 8.85
Overall Experience: 9.84
T
Tony solo_traveller au
10
Perfect location with amazing staff.
Pros:

I love everything about this property. Amazing view, great location, friendly and helpful staff and comfortable beds.

Cons:

The light switches are a little annoying.

2026-07-25 via Nuitee
田辺 solo_traveller jp
8
2026-07-23 via Nuitee
S
Scott family_with_children au
10
Excellent
Pros:

Plush

2026-07-23 via Nuitee
G
Greg couple au
1
Very poor experience, unfriendly staff and don’t try and get any laundry done!
Pros:

Location

Cons:

Room was dirty, AC did not work, room service non existent

2026-07-22 via Nuitee
S
Shield couple au
10
It was a pleasant surprise.
Pros:

They set up balloons, an upgrade and pastry treats for us to help celebrate our fifth-year wedding anniversary. The room service was delicious.

2026-07-22 via Nuitee
C
Chris couple au
10
We stay there all the time for a little staycation when we need time away from the kids.
Pros:

Everything

2026-07-21 via Nuitee
R
Ryan couple au
6
2026-07-20 via Nuitee
N
Nicole solo_traveller au
10
Pros:

Attention to detail and point of difference in this Hotel is absolutely amazing. Facilities are gorgeously sassy yet sophisticated. Book now

Cons:

Paid parking

2026-07-20 via Nuitee
R
Renate couple au
10
2026-07-20 via Nuitee
Y
YUKO couple jp
10
2026-07-20 via Nuitee
B
Brielle family_with_children au
10
2026-07-20 via Nuitee
J
Joanne couple au
10
2026-07-19 via Nuitee
A
Adam solo_traveller au
10
2026-07-19 via Nuitee
M
Mohamed Aziz solo_traveller fr
10
I had a wonderful time here and would happily stay again. Highly recommended!
Pros:

An absolutely amazing stay at W Brisbane! Everything was perfect from start to finish. The hotel is beautiful, the rooms are stunning, the views are fantastic, and every detail is done to a very high standard
What made the stay even more special was the staff. Every single person at reception was genuinely kind, welcoming, and incredibly helpful throughout my stay. Their warmth and professionalism really stood out and made me feel at home

2026-07-19 via Nuitee
S
Severino couple au
9
Great service made out stayed special
Pros:

Near everything

Cons:

Na

2026-07-19 via Nuitee
A
Alexey solo_traveller au
10
2026-07-19 via Nuitee
B
Belinda couple au
5
Disappointing
Pros:

Good location

Cons:

Our TV didn’t work. We requested it to be fixed 3 times. We had to change rooms after one night. The keys to our new room didn’t work. They gave us 2 free drinks to apologise.

2026-07-19 via Nuitee
M
Manuel family_with_children nz
9
Good but can improve
Pros:

The decoration and ambience. Also that I was offered a free upgrade. As a Bonvoy member you appreciate these things.

Cons:

The fact that we didn’t have toothpaste and had to ask for it

2026-07-18 via Nuitee
J
Jade couple au
10
2026-07-18 via Nuitee
N
Navid couple au
10
2026-07-18 via Nuitee