The Millennials Shibuya

Hotels
9.4 (3071 reviews)
Shibuya-ku Jinnan 1-20-13 , Tokyo , JP

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Friendly, helpful staff (many positive mentions)
Excellent central location
Comfortable beds
Social lounge and working space
Clean showers and provided towels
Cons:
Severe customer-service incident regarding child booking and belongings removal
Music/noise on the 3rd floor can be loud
Only one elevator
Capsule rooms are small and can feel hot; limited privacy
Food consumption restricted to 4th floor

Categories

Cleanliness
9.7
Multiple guests mention clean showers, towels provided and overall tidy common areas; general impression is very clean for this property type.
Service
7.5
Mixed reviews: many guests praise friendly, exceptional staff, but a serious incident involving refusal to admit a child and removal of belongings led to significant distress and reflects poor handling in at least one case.
Location
10
Repeatedly highlighted as excellent — central, convenient for sightseeing and shopping (described as a standout strength).
Room Quality
9.6
Beds described as quite comfortable; capsule-space limitations noted (small/compact, can run a bit hot) but overall positive for this accommodation type.
Amenities
9.9
Lounge/working space, iPod dock, clean showers and towels praised; social spaces are a strong positive though music/noise on the 3rd floor is a drawback for some.
Value for Money
9.5
Not directly discussed in detail, but strong location, amenities and general cleanliness imply very good value for this hostel-style property.
Food and Beverage
9.5
Limited direct feedback on food quality; one note about food consumption being restricted to the 4th floor and an incident involving late-night dinner logistics—no strong negative on food itself.
Overall Experience
9.5
Generally fun, social and friendly with many positive mentions of staff, lounge and location; overall strong experience but marred for at least one guest by a serious customer-service failure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 17:02

Property Description

Modern Accommodation in the Heart of Tokyo

Prime Location: Located just 400 meters from the iconic Hachiko Statue, The Millennials Shibuya offers a convenient stay near popular attractions like NHK Studio Park and Meiji Jingu Shrine.

Comfort and Connectivity: Enjoy free WiFi access in every room along with a shared kitchen and lounge area. The shared bathrooms come equipped with complimentary toiletries for your convenience.

Business-Friendly: For those traveling for work, take advantage of the hotel's business center to meet all your professional needs.

Experience the best of Tokyo at The Millennials Shibuya. Book your stay now for a seamless blend of comfort and convenience.

Important information:

This property might host on-site functions, so noise may be audible in some rooms.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYO

Location

Guest Reviews

9.4
Based on 3071 reviews
Cleanliness: 9.7
Service: 7.5
Location: 10
Room Quality: 9.6
Amenities: 9.9
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 9.5
K
Kayoko • solo_traveller • jp
10
とにかくベットが良いからよく眠れたのでお得です
Pros:

利便性が最高❣️

Cons:

ベットスペースの廊下での会話やめてほしいです
おしゃべりするなら4階のloungeに行って欲しい。

2026-10-31 • via Nuitee
C
Camden • solo_traveller • us
10
Awesome Spot, Will Return
Pros:

Really great location and very clean. The pod was surprisingly comfortable and I slept great. Felt private and homey.

Cons:

The washer/dryer couldn't dry.

2026-10-30 • via Nuitee
J
Juliana • couple • us
10
2026-10-28 • via Nuitee
A
Anhad • solo_traveller • in
10
2026-10-27 • via Nuitee
I
IRINEU • solo_traveller • br
10
Super encantado com minha estadia!
Pros:

Tranquilidade e limpeza

Cons:

Não há nada que eu não tenha gostado

2026-10-27 • via Nuitee
V
Volker • solo_traveller • de
8
Nahe am Bahnhof und dem Trubel, passt wunderbar!
Pros:

Das Frühstück ist landestypisch, nicht besonders abwechslungsreoich, aber vollkommen OK für den Start in den tag. Die Pods sind hgut belüftet, die Betten bequem und man hört auch kaum die Nachbarn. Lage ist sensationell mnitten im geschehen.

2026-10-26 • via Nuitee
E
eva • solo_traveller • be
9
Great atmosphere in the heart of Shibuya
Pros:

The Millennials Shibuya has a really pleasant atmosphere, and the outdoor terrace is a lovely place to relax. The staff were friendly and helpful throughout our stay. The shared lounge is large and varied, with plenty of spots to sit, work or socialise, and the coworking space on one of the floors was very convenient for making phone calls in peace. The location is ideal for exploring Shibuya, with everything within easy reach.

Cons:

It’s a bit expensive for a capsule, probably because of the high-tech moveable beds operated with touch pads, which I didn’t find much of an advantage. The locker inside the capsule was too small for a laptop, although free lockers were available on another floor. There’s also only one lift, which meant a long wait in the mornings when everyone was heading out at the same time.

2026-10-25 • via Nuitee
A
Alison • solo_traveller • au
10
2026-10-25 • via Nuitee
A
Alexandra • solo_traveller • au
7
Expensive but good place
Pros:

Location is good, facilities are nice and pods are great

Cons:

Too expensive for what it offers

2026-10-25 • via Nuitee
M
Michelle • solo_traveller • us
7
2026-10-25 • via Nuitee
L
Lisita • solo_traveller • au
10
Pros:

Bed was super comfortable and also liked that you get to change to a sofa and bed...loved the communal kitchen

2026-10-23 • via Nuitee
J
Jim • solo_traveller • au
7
Nice cool little pods rooms
Pros:

Very clean
Breakfast included
Helpful staff
Nice facilities
Excellent auto coffee machine

Cons:

Price was a little high for pods room but I dod book late

2026-10-22 • via Nuitee
N
Niall • couple • gb
10
2026-10-22 • via Nuitee
L
li • solo_traveller • cn
6
2026-10-21 • via Nuitee
R
Reed • solo_traveller • us
9
Cons:

The single elevator and no stairs makes getting in and out take awhile

2026-10-21 • via Nuitee
A
Ashley • solo_traveller • au
9
2026-10-18 • via Nuitee
L
Linda • solo_traveller • us
10
Exceptional Stay
Pros:

I stayed here just one night but would gladly stay here again. The bed was comfortable, and all of the hotel's facilities, including the communal bathrooms and showers, were spotless! Just a 5-minute walk from Shibuya Station and the famous Shibuya Scramble Crossing. I stayed on a female-only floor, and when I got back to the hotel around 11:00 PM, my floor was quiet, and I slept like a baby. Finally, I left some cash in my safe and didn't realize it until I was well on my way to Narita Airport. The staff was very helpful and communicative and allowed my friend to retrieve the cash for me the following day. 10/10

2026-10-18 • via Nuitee
H
Hui Shan • solo_traveller • sg
10
Pros:

it's almost like living in a hotel - super clean and quiet. my favourite part is where you can set an alarm for the bed to rise and lights to come on. great location too in the heart of shibuya

Cons:

not the cheapest option

2026-10-18 • via Nuitee
S
Silvana • family_with_children • nl
10
Great capsule experience!
Pros:

Great location!
Super friendly staff and great shared facilities.
The bed was super comfy!
The breakfast was great too.
Lots of amenities and lots of spaces to explore within the building.

2026-10-17 • via Nuitee
A
Ayşe Nur • solo_traveller • tr
6
Good location and clean facilities, feels expensive for what you get. Breakfast was disappointing. Some guests make a lo
Pros:

Clean, English signs everywhere

Cons:

Breakfast

2026-10-17 • via Nuitee