The Millennials Shibuya

Hotels
9.4 (3071 reviews)
Shibuya-ku Jinnan 1-20-13 , Tokyo , JP

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Friendly, helpful staff (many positive mentions)
Excellent central location
Comfortable beds
Social lounge and working space
Clean showers and provided towels
Cons:
Severe customer-service incident regarding child booking and belongings removal
Music/noise on the 3rd floor can be loud
Only one elevator
Capsule rooms are small and can feel hot; limited privacy
Food consumption restricted to 4th floor

Categories

Cleanliness
9.7
Multiple guests mention clean showers, towels provided and overall tidy common areas; general impression is very clean for this property type.
Service
7.5
Mixed reviews: many guests praise friendly, exceptional staff, but a serious incident involving refusal to admit a child and removal of belongings led to significant distress and reflects poor handling in at least one case.
Location
10
Repeatedly highlighted as excellent — central, convenient for sightseeing and shopping (described as a standout strength).
Room Quality
9.6
Beds described as quite comfortable; capsule-space limitations noted (small/compact, can run a bit hot) but overall positive for this accommodation type.
Amenities
9.9
Lounge/working space, iPod dock, clean showers and towels praised; social spaces are a strong positive though music/noise on the 3rd floor is a drawback for some.
Value for Money
9.5
Not directly discussed in detail, but strong location, amenities and general cleanliness imply very good value for this hostel-style property.
Food and Beverage
9.5
Limited direct feedback on food quality; one note about food consumption being restricted to the 4th floor and an incident involving late-night dinner logistics—no strong negative on food itself.
Overall Experience
9.5
Generally fun, social and friendly with many positive mentions of staff, lounge and location; overall strong experience but marred for at least one guest by a serious customer-service failure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 17:02

Property Description

Modern Accommodation in the Heart of Tokyo

Prime Location: Located just 400 meters from the iconic Hachiko Statue, The Millennials Shibuya offers a convenient stay near popular attractions like NHK Studio Park and Meiji Jingu Shrine.

Comfort and Connectivity: Enjoy free WiFi access in every room along with a shared kitchen and lounge area. The shared bathrooms come equipped with complimentary toiletries for your convenience.

Business-Friendly: For those traveling for work, take advantage of the hotel's business center to meet all your professional needs.

Experience the best of Tokyo at The Millennials Shibuya. Book your stay now for a seamless blend of comfort and convenience.

Important information:

This property might host on-site functions, so noise may be audible in some rooms.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYO

Location

Guest Reviews

9.4
Based on 3071 reviews
Cleanliness: 9.7
Service: 7.5
Location: 10
Room Quality: 9.6
Amenities: 9.9
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 9.5
T
Tamar • solo_traveller • il
10
Good experience
Pros:

Very clean and well decorated.

2026-09-19 • via Nuitee
S
Syed • solo_traveller • gb
10
2026-09-19 • via Nuitee
C
Christian • solo_traveller • de
7
Gutes Kapselhotel in toller Lage mit kleineren Makeln
Pros:

Gutes Kapselhotel mit super Lage

Cons:

Frühstück ist eher mäßig, kein Onsen, keine Bettwäschewechsel, Luft teilweise stickig in den Kapselstockwerken

2026-09-19 • via Nuitee
A
Alexandre • solo_traveller • ca
7
Pros:

Bathroom, spacework

Cons:

Lounge

2026-09-19 • via Nuitee
J
Jek • solo_traveller • kg
10
Хорошие все
Pros:

Диван

Cons:

Душ

2026-09-18 • via Nuitee
L
Lorea • solo_traveller • ch
8
Erlebenswert
Pros:

Das Personal war sehr zuvorkommend und super freundlich. Alles war immer sauber und das Bett auch sehr bequem.

Cons:

In der Nacht konnte ich nur mit Kopfhörer schlafen, da es hellhörig war, aber das war mich auch bewusst.

2026-09-18 • via Nuitee
B
Busy • solo_traveller • be
9
Juste parfait
Pros:

La vibe en général, il y a un super bon esprit, et c'est super propre, la localisation est juste parfaite

Cons:

Le seul truc qui pourrait je ne sais pas si c'est améliorable, les 2,3 semaines de pluie consécutives font que les odeurs de pieds stagnent fortement et casse un peu l'ambiance

2026-09-16 • via Nuitee
A
Annemarie • couple • de
9
Pros:

Futuristische und moderne Kapsel, wie ein Raumschiff

Sehr schöner Aufenthaltsraum mit Kaffee-/Tee-/Matchamaschine

Co-working Space und Free Bear Hour

Cons:

Toilette und Duschen nicht nach Geschlechtern getrennt

Waschmaschine/Trockner war schmutzig

2026-09-16 • via Nuitee
K
Kardelen • solo_traveller • at
10
Die mitarbeiter waren sehr freundlich die lage sehr zentral in shibuya also für erstbesucher die beste unterkunft überha
Pros:

Sehr zentral und sauber

2026-09-16 • via Nuitee
清水 • solo_traveller • jp
10
amazing hotel!
Pros:

ロケーション
スタッフ対応
施設の清潔感
ベッドスペースの快適さ
ファシリティの充実
アメニティのクオリティ⭕️

全てにおいて期待を遥かに越えた
宿泊体験になりました！

Cons:

ないです

2026-09-15 • via Nuitee
J
Justiina • solo_traveller • fi
8
Nice location but the bed gets too hot
Pros:

Sijainti on erittäin hyvä

Cons:

Lämpötila oli liian kuuma, eikä tuuletus viilennä koppia

2026-09-15 • via Nuitee
J
Joshua • extended_group • us
10
A great stay in the center of Shibuya
Pros:

This sleeping pod was great. It was quiet and the facilities were top notch. Each floor has 20 pods with 3 shared showers and 3 shared toilets. It never felt crowded or uncomfortable.

2026-09-15 • via Nuitee
S
Steven • solo_traveller • se
10
Pros:

Great location, great way to meet people, all staff spoke english wish is not so common in japan

Cons:

Breakfast was very simple

2026-09-15 • via Nuitee
R
Rashel • solo_traveller • us
10
2026-09-14 • via Nuitee
R
Rashel • solo_traveller • us
10
2026-09-14 • via Nuitee
F
Francisco • solo_traveller • nz
7
2026-09-13 • via Nuitee
J
Joan • solo_traveller • gb
10
Pros:

Clean and quiet. Exactly as advertised.

2026-09-11 • via Nuitee
M
Marie-Jeanne • solo_traveller • ca
10
2026-09-10 • via Nuitee
L
Louie • couple • gb
10
2026-09-10 • via Nuitee
F
Francisco • solo_traveller • nz
5
Pros:

Good location

Cons:

A bit pricey for a capsule hostel probably just paying because of the location

2026-09-09 • via Nuitee