Ridge Service Suite At Times Square

Hotels
•
Independent
8 (307 reviews)
No 1 Jalan Imbi , Kuala Lumpur , MY
60-199338823

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Facilities

Fitness facilities
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
Elevator
Fitness facilities
ATM/banking
Shopping on site
See all facilities

Review Highlights

Pros:
Location
Convenient check-in
Nice view
Cons:
Poor cleanliness
Old facilities
Value for money concerns

Categories

Cleanliness
7
Several reviews mentioned dirtiness and lack of proper cleaning.
Service
9
Generally responsive staff but with some complaints about poor communication.
Location
9
The location is praised in multiple reviews for convenience.
Room Quality
7
Many reviews mentioned old and in need of upgrades, with several issues.
Amenities
8
Amenities received mixed feedback, with some positives, but many noted outdated facilities.
Value for Money
7
Several reviews expressed that it was not worth the money paid.
Food and Beverage
8.5
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.5
Mixed reviews, though some guests expressed a willingness to return due to location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 13:03

Property Description

Luxurious Amenities
Indulge in 3 outdoor swimming pools, a sauna, and a fitness center for ultimate relaxation.

Dining and Entertainment
Savor a delicious meal at the on-site restaurant and unwind with a drink at the bar/lounge.

Convenient Facilities
Benefit from a business center, complimentary newspapers, and dry cleaning services, along with 5 meeting rooms for events.

Escape to luxury at Ridge Service Suite At Times Square in Kuala Lumpur. Book now for a memorable stay!

Important information:

* Pool access available from 6:00 AM to 10:00 PM.
* No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 307 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8.5
J
Julian • couple • au
8
good accommodation, in a good area of KL, while it is getting tired now, the room we had was ok,
Pros:

Initially we were taken to a room that someone had been smoking in, refused room on health and safety concerns, Asked for refund, but was shown an alternative room which was fit for purpose. No issues after that.
extensive shopping ,all and food options within 200mtrs, staff good

Cons:

being shown a smoking room, when we booked a non smoking room.

2026-06-29 • via Nuitee
H
hamdan • solo_traveller • my
10
2026-06-29 • via Nuitee
A
Arifur • extended_group • my
10
Pros:

It’s good

2026-06-28 • via Nuitee
F
farishah • couple • my
10
2026-06-25 • via Nuitee
M
Mona • solo_traveller • nz
6
Pros:

The apartment view and lication was exceptional

Cons:

Carpet is dirty and smell was not good at all, kitchen nit provide it with stove , only microwave. No wachinv machine and laundrey in the building is expensive.

2026-06-24 • via Nuitee
D
DEWAN ALI HASSAN CHOWDHURY • extended_group • bd
10
2026-06-19 • via Nuitee
A
Alex Lim • solo_traveller • my
6
Pros:

Not to my expectations

2026-06-16 • via Nuitee
A
Azliana • family_with_children • sg
10
2026-06-12 • via Nuitee
D
DEWAN ALI HASSAN CHOWDHURY • solo_traveller • bd
10
Pros:

I like coming here, I will come again, this place is very beautiful

2026-06-11 • via Nuitee
A
Amjad • couple • pk
9
It was very good. View from the window was very good
Pros:

View from window

Cons:

I found some hairs on the bed

2026-06-05 • via Nuitee
Z
Zam Zamanie • solo_traveller • my
7
2026-06-03 • via Nuitee
J
JinYong • solo_traveller • my
4
위치는 정말 좋으니 호텔로 예약하세요.아니면 제가 뽑기 운이 없었거나요
Pros:

부킷빈탕, LOT10,TRX등 주변 관광지와 도보로 갈수 있는 가까운곳에 인접해 있고 여기 자체도 굉장히 규모가 커서 식사 쇼핑 미용등을 다 해결할수 있음. 그리고 어린이 놀이공원도 있어서 가족끼리 와도 좋을것 같음.

Cons:

호텔건물이지만 호텔이 관리하는게 아닌 에어비앤비마냥 호스트가 관리이기에 어메니티와 시설관리가 부실함. 일회용칫솔하고 비누, 목욕타올1장 일반타올 2장임. 2박3일이었음. 욕조 코팅도 벗겨진 상태라 따뜻한 물에 몸을 못담금. 그렬려고 여기 고른건데..
또 도어가드가 파손되어 있고 침대매트에 적갈색으로 굳은 무언가가 있어서 상상력을 엄청 자극했음. 실제로 2일차 자정쯤에 방지정 오류가 있었는지 누군가가 문열려고 해서 식겁함.

2026-06-02 • via Nuitee
K
Khai • couple • my
10
2026-05-29 • via Nuitee
T
Tan • couple • my
9
2026-05-25 • via Nuitee
S
Sahari • solo_traveller • my
7
Pros:

View

2026-05-24 • via Nuitee
L
Léo • couple • fr
9
2026-05-20 • via Nuitee
G
GM Ashley • solo_traveller • sg
6
2026-05-15 • via Nuitee
S
shazuan rahman • solo_traveller • my
10
2026-05-11 • via Nuitee
M
Mohamad • couple • my
10
Pros:

My stay at Kuala Lumpur Bookish Suite KLCC was fantastic! The pool and theme park were amazing, especially during the water festival. The location was perfect, right near Bukit Bintang which made getting around so easy, and having the MRT station so close by was a bonus. The service was excellent, and the room had everything we needed—towels, soap, shampoo, even a bathtub. I highly recommend it!"

2026-05-07 • via Nuitee
P
Parveen Kaur • family_with_children • my
10
2026-05-05 • via Nuitee