Hotel City Empire - New Delhi City Centre

Hotels
Building No, 3529, Desh Bandhu Gupta Road, Dariba Pan Road , New Delhi , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Breakfast service not consistent
Room maintenance delays

Categories

Cleanliness
6.25
Some reviews indicate issues with towel cleanliness and bathroom maintenance.
Service
8.25
Staff were friendly and helpful based on multiple positive mentions.
Location
7.75
Location is convenient, especially for train travelers.
Room Quality
6.75
Rooms are generally comfortable but have some maintenance issues.
Amenities
6.75
Limited amenities reported, but breakfast and other services mentioned positively.
Value for Money
7.75
Good value for a hotel in the area according to several reviews.
Food and Beverage
5.75
Food was delicious but the breakfast service was inconsistent.
Overall Experience
6.75
Overall good experience with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:43

Property Description

Luxurious Accommodation

Indulge in comfort and style at Hotel City Empire, where every room is equipped with modern amenities and offers stunning city views. Relax in air-conditioned rooms with flat-screen TVs and unwind in the cozy seating areas provided for your convenience.

Convenient Location

Situated just 2 metres from New Delhi Railway Station, our hotel is the perfect choice for travelers looking to explore the vibrant Paharganj district. With major attractions like Jantar Mantar, Red Fort, and Feroz Shah Kotla Cricket Stadium within a few kilometers, you'll be at the heart of all the action.

Exceptional Services

Enjoy a hassle-free stay with our 24-hour front desk ready to assist you at any time. Take advantage of our on-site restaurant serving delicious meals and make use of our complimentary airport shuttle service. Experience top-notch hospitality with our car hire services available for your convenience.

Book your stay at Hotel City Empire now and make your trip to New Delhi unforgettable.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IGI

Location

Guest Reviews

Cleanliness: 6.25
Service: 8.25
Location: 7.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 5.75
Overall Experience: 6.75
S
Sharda • extended_group • nl
1
Erg stoffig en vies
Pros:

Niks erg vies

Cons:

Alles

2026-09-12 • via Nuitee
R
Raj • solo_traveller • in
10
2026-09-12 • via Nuitee
S
Shehan • couple • lk
2
Extremly bad experience
Cons:

They had closed there resturant even though stated availbale. The breakfast was brought from outside. Place is not clean and hygiene. They do not clean the rooms. Electrical sockets were not worki. Extremely bad experience

2026-09-12 • via Nuitee
K
Khurshed • solo_traveller • tj
5
2026-09-11 • via Nuitee
V
Venkatesan • family_with_children • gb
9
Pros:

Very good .. all of the staff very nice..

2026-09-05 • via Nuitee
G
Govind Singhal • solo_traveller • in
4
2026-09-04 • via Nuitee
M
Malik • solo_traveller • in
7
2026-09-03 • via Nuitee
S
Sushant • solo_traveller • in
2
2026-09-03 • via Nuitee
S
Shehan • solo_traveller • lk
10
2026-08-31 • via Nuitee
P
Pankaj • family_with_children • in
2
Not good
Pros:

Nothing

Cons:

Everything needs to be improved.

2026-08-31 • via Nuitee
T
TAKUMI • solo_traveller • jp
10
2026-08-31 • via Nuitee
T
Tarmeem • family_with_children • sa
10
very nice stay
Pros:

very good

Cons:

none

2026-08-31 • via Nuitee
D
D • solo_traveller • in
8
Pros:

Good, ROOM was clean and service was also good.
Overall Good 👍

2026-08-30 • via Nuitee
S
Sandeep • solo_traveller • in
5
Pros:

The location is good so as the ambience but the staff is very reluctant in service because it is a running hotel.

Cons:

Late service and space constraints.

2026-08-26 • via Nuitee
C
Catherine • solo_traveller • fr
5
Pas terrible !
Pros:

La chambre aveugle qui nous préservait du bruit.

Cons:

Horaires demandes du petit-déjeuner non respectés, clim qui est tombée en panne 2 nuits sur 3. Petit déjeuner passable. Propreté douteuse. Emplacement pas si pratique que ça, le métro est à plus de 10 min à pieds.

2026-08-24 • via Nuitee
E
Elsio Andre • extended_group • br
10
Exelente
2026-08-24 • via Nuitee
S
Sibi • couple • in
1
Read above
Pros:

Random search

Cons:

Very bad experience. T.V is not working. Receptionist is very rude and unworthy to deal the clients. We have waited for 4 hours to check in. Plus WiFi is slow. They haven’t mentioned about T.V complaints, they literally wanted us to pay first and then they mentioned about the TV complaints and all. Very bad experience in City Empire.

2026-08-24 • via Nuitee
S
Sangram • solo_traveller • in
6
2026-08-24 • via Nuitee
B
Bangre • extended_group • in
2
2026-08-23 • via Nuitee
S
Sugumar • solo_traveller • in
1
2026-08-22 • via Nuitee