The Originals City, Hôtel Le Puech, Narbonne

Hotels
•
The Originals City
8.4 (3579 reviews)
9 Avenue du Quatourze , Narbonne , FR
+33 4 68 42 25 95

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Cons:
Limited breakfast options
Bathroom size issues
Food quality concerns

Categories

Cleanliness
8.26
Mixed sentiments noted, with some comments on cleanliness being satisfactory while others highlight issues like dust.
Service
8.63
Generally positive response praising the staff's friendliness and helpfulness.
Location
8.77
Frequent mentions of great location with proximity to attractions and easy access to highways.
Room Quality
8.32
Several comments about room comfort, but some found rooms too small or lacking amenities.
Amenities
8.55
Amenities received favorable remarks, with some expectations unmet like limited tea supplies.
Value for Money
8.21
Some feedback indicated that pricing may not be justified based on room size and amenities provided.
Food and Beverage
7.96
Negative comments regarding the quality of food and beverage options, particularly at the restaurant.
Overall Experience
8.53
Overall positive sentiments noted throughout the reviews, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:46

Property Description

Modern Amenities and Comfortable Rooms

The Originals City, Hôtel Le Puech, Narbonne offers modern amenities and comfortable rooms to ensure a pleasant stay. Each room is equipped with a flat-screen TV, air conditioning, and a private bathroom, providing guests with a relaxing environment during their visit.

Convenient Dining Options

Guests can start their day with a delicious buffet breakfast and enjoy lunch or dinner at the on-site restaurant, Bistrot Régent. With convenient dining options available at the hotel, visitors can indulge in a variety of culinary delights without having to venture far.

Relaxing Common Areas and Services

Take advantage of the hotel's common lounge with a library, co-working space, and bar, perfect for unwinding after a day of exploring Narbonne. Additionally, the 24-hour reception and free WiFi access ensure a stress-free and enjoyable stay for all guests.

Book your stay at The Originals City, Hôtel Le Puech, Narbonne for a memorable and comfortable experience.

Important information:

Breakfast costs € 7.00 for children from 6 to 12 years old.

Payment for the stay is made on arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BZR

Location

Guest Reviews

8.4
Based on 3579 reviews
Cleanliness: 8.26
Service: 8.63
Location: 8.77
Room Quality: 8.32
Amenities: 8.55
Value for Money: 8.21
Food and Beverage: 7.96
Overall Experience: 8.53
K
Kevin • family_with_children • fr
10
2026-10-31 • via Nuitee
A
Amandine • solo_traveller • fr
9
2026-10-31 • via Nuitee
A
ALAIN • solo_traveller • fr
10
A refaire
Pros:

Le personnel très sympathique..
La chambre parfaite
Et l'hôtel proche de toutes les commodités...

Cons:

Ras

2026-10-30 • via Nuitee
Y
Yuriy • extended_group • es
10
Perfecto para los viajes
Pros:

No conociamos esta cadena y nos soprendió gratamente. Edficiio son solo de dos plantas , rodeado de jardines, con parking amplio, cerca de autopista y supermercado.

Cons:

Todo era excelente

2026-10-29 • via Nuitee
C
christian • couple • fr
8
2026-10-28 • via Nuitee
G
guillaume • family_with_children • fr
9
2026-10-27 • via Nuitee
J
Jordi • solo_traveller • es
8
Pros:

Està als afores de la ciutat. Té aparcament propi.

Cons:

El WC està separat de la resta del bany. La zona de la dutxa i lavabo no té porta, només una cortina

2026-10-27 • via Nuitee
T
Thierry • couple • fr
9
2026-10-26 • via Nuitee
S
Sandrine • extended_group • fr
8
Pros:

Les chambres sont simples mais bien équipées (rangement pour les valises, vêtements...) et propres.
Le personnel est accueillant et souriant
Le petit déjeuner est divers et copieux, bien organisé

Cons:

Le système de climatisation est très sale (nous avons une photo si besoin). Ceci diminue les performances et est surtout un nid à microbes.

2026-10-26 • via Nuitee
P
POGGI • family_with_children • fr
7
Pros:

Proprete

Cons:

Le dressing face au lit

2026-10-26 • via Nuitee
S
Stéphanie • family_with_children • fr
8
2026-10-26 • via Nuitee
C
Christopher • family_with_children • au
9
2026-10-26 • via Nuitee
J
jerome • family_with_children • fr
8
2026-10-26 • via Nuitee
I
Irene • solo_traveller • de
9
Sehr gut für eine Zwischenübernachtung auf der Reise
Pros:

Gutes Frühstück, nahe an der Autobahn, geschlossener Parkplatz

Cons:

Die Toilette ist extrem klein.

2026-10-25 • via Nuitee
S
silver_wrist • family_with_children • pl
6
2026-10-24 • via Nuitee
S
Stéphanie • family_with_children • fr
8
2026-10-22 • via Nuitee
T
Thierry • family_with_children • fr
7
Pros:

Personnel attentionné, chambre très propre et emplacement parfais

Cons:

Remontées d'odeur d'égout dans la chambre depuis la douche malgré l'intervention immédiate du personnel.

2026-10-21 • via Nuitee
G
GUY • couple • fr
8
Excellent accueil, attentif et attentionné des personnels
Pros:

Propreté et espace dans la chambre.

2026-10-20 • via Nuitee
F
Francisco • family_with_children • es
7
Esta bien si pasas de todo
Pros:

La ubicación en un polígono a las afueras el cual tiene de todo, incluso la línea 3 del autobús que te lleva y te trae al centro de la ciudad,

Cons:

Las habitaciones están muy mal distribuidas, los aseos no cuentan con gran intimidad. Las habitaciones las hacen deprisa y corriendo y no estiran ni sacuden la sabana de abajo. No reponen ni el papel higiénico porque no están atentos los de la limpieza. Se pide un depósito sobre la habitación al entrar, pero cuando sales, no te lo devuelven con la misma celeridad, Han pasado dos días y todavía no me han devuelto nada. El desayuno buffet, muy escaso y la cena poco variada, con una salsa que vale para todos los platos...

2026-10-19 • via Nuitee
G
Gavin • couple • ch
8
2026-10-19 • via Nuitee