The Originals City, Hôtel Le Puech, Narbonne

Hotels
The Originals City
8.4 (3393 reviews)
9 Avenue du Quatourze , Narbonne , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Cons:
Limited breakfast options
Bathroom size issues
Food quality concerns

Categories

Cleanliness
8.26
Mixed sentiments noted, with some comments on cleanliness being satisfactory while others highlight issues like dust.
Service
8.63
Generally positive response praising the staff's friendliness and helpfulness.
Location
8.77
Frequent mentions of great location with proximity to attractions and easy access to highways.
Room Quality
8.32
Several comments about room comfort, but some found rooms too small or lacking amenities.
Amenities
8.55
Amenities received favorable remarks, with some expectations unmet like limited tea supplies.
Value for Money
8.21
Some feedback indicated that pricing may not be justified based on room size and amenities provided.
Food and Beverage
7.96
Negative comments regarding the quality of food and beverage options, particularly at the restaurant.
Overall Experience
8.53
Overall positive sentiments noted throughout the reviews, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:46

Property Description

Modern Amenities and Comfortable Rooms

The Originals City, Hôtel Le Puech, Narbonne offers modern amenities and comfortable rooms to ensure a pleasant stay. Each room is equipped with a flat-screen TV, air conditioning, and a private bathroom, providing guests with a relaxing environment during their visit.

Convenient Dining Options

Guests can start their day with a delicious buffet breakfast and enjoy lunch or dinner at the on-site restaurant, Bistrot Régent. With convenient dining options available at the hotel, visitors can indulge in a variety of culinary delights without having to venture far.

Relaxing Common Areas and Services

Take advantage of the hotel's common lounge with a library, co-working space, and bar, perfect for unwinding after a day of exploring Narbonne. Additionally, the 24-hour reception and free WiFi access ensure a stress-free and enjoyable stay for all guests.

Book your stay at The Originals City, Hôtel Le Puech, Narbonne for a memorable and comfortable experience.

Important information:

Breakfast costs € 7.00 for children from 6 to 12 years old.

Payment for the stay is made on arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BZR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3393 reviews
Cleanliness: 8.26
Service: 8.63
Location: 8.77
Room Quality: 8.32
Amenities: 8.55
Value for Money: 8.21
Food and Beverage: 7.96
Overall Experience: 8.53
C
Coucs12 solo_traveller fr
8
2026-06-13 via Nuitee
C
Chantal family_with_children fr
8
Pros:

Le patio à l'entrée de l'hôtel et la disponibilité du personnel

Cons:

L'étroitesse des toilettes

2026-06-13 via Nuitee
P
Philippe83460 solo_traveller fr
9
2026-06-13 via Nuitee
P
philippe couple fr
8
Pros:

Petit déjeuner copieux et varié très très bien
Extérieur très agréable coin de verdure bien pensé et cosi

Cons:

Literie qui ne m’a pas convenu

2026-06-10 via Nuitee
W
wilfred couple nl
8
2026-06-08 via Nuitee
A
Alain couple fr
7
Pratique pour une nuit
Pros:

Accueil très sympathique et le parking gratuit très pratique. Situé juste à la sortie de l'autoroute et pas loin du centre historique l'hôtel est vraiment pratique pour une étape d'une nuit. Propreté des chambres - douche très agréable.

Cons:

Zone commerciale pas top. Chambre minuscule - WC difficile d'accès avec une porte qui bloque le passage..
Oreillers ridiculement petits et inconfortables.

2026-06-08 via Nuitee
D
David couple fr
10
Très belle chambre, séjour parfait.
Pros:

La chambre était spacieuse avec des toilettes séparées, une belle salle d’eau et en plus une petite kitchenette équipée d’un petit frigo. Tout était d’une propreté impeccable. Excellent petit déjeuner. Bref c’était parfait!

2026-06-08 via Nuitee
T
Tjitske solo_traveller nl
8
Prachtige plaats. Op loopafstand van het oude centrum
Pros:

Dat er een restaurant naast zat en een afgesloten parkeerplaats

Cons:

Wij vonden de kamer klein.
Volgende keer een grotere boeken

2026-06-07 via Nuitee
W
Wouter solo_traveller nl
9
2026-06-07 via Nuitee
T
Theo couple nl
7
Prima hotel voor doorreis.
Pros:

Veilig afgesloten parkeren; zeer vriendelijk personeel; goed ontbijt. Goedkoop en goed avondeten; kleine bar voor een drankje

Cons:

Kamers erg klein en simpel. Geen koelkast en kluisje. We hebben de suite geboekt. Bleef simpel, maar had een koelkast en kluisje en had 2 kamers. Erg ruim.

2026-06-07 via Nuitee
F
Fabienne solo_traveller fr
9
Pros:

Calme, proximité de l'autoroute, propreté, petit déjeuner bien fourni, chambre très bien agencée

2026-06-06 via Nuitee
C
Christiane solo_traveller fr
9
Pros:

La proximité des Grands buffets

Cons:

Les chambres sont petites

2026-06-06 via Nuitee
S
Schlosser extended_group at
7
2026-06-06 via Nuitee
J
JOSÉ ANTONIO solo_traveller es
5
Bed and breakfast estandar
Pros:

Fácil de aparcar. Típico B&B

Cons:

Personal bastante poco dedicado. Habitación justita. Baño separado en dos habitáculos. El habitáculo del WC es ridículo.

2026-06-05 via Nuitee
A
Alexander couple ch
9
Alle freundlich und perfekt
Pros:

Wir hatten diesmal ein grösseres Zimmer, ohne Kùche. War sehr gut

Cons:

Frühstück nur bis 09h30

2026-06-04 via Nuitee
L
Liliane solo_traveller nl
9
2026-06-03 via Nuitee
W
willem solo_traveller nl
6
Pros:

Vriendelijk personeel

Cons:

Klein toilet, doucheruimte niet gesloten

2026-06-03 via Nuitee
L
Lee solo_traveller es
7
Pros:

Great location, pleasant staff. Good shower.

Cons:

Bed a bit low and firm, need more pillows.

2026-06-02 via Nuitee
T
Thierry solo_traveller fr
10
Pros:

L'accueil, le personnel...

Cons:

Tien

2026-06-02 via Nuitee
A
Amory solo_traveller be
10
Merveilleux séjour
Pros:

La propreté, la literie, les commodités au top 👌 le personnel dévoué, souriant et à l'écoute du client , petit déj bien fourni 👍 cadre calme et agréable. Nous reviendrons ❣️

Cons:

Un petit chariot Compact et silencieux serait un petit plus pour descendre les valises 😜👌 vraiment le seul détail négatif à signaler 😜

2026-06-02 via Nuitee