Tru By Hilton Madison West

Hotels
•
Tru by Hilton
9.1 (614 reviews)
8102 Watts Road , Madison , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Attentive staff
Clean rooms
Good breakfast
Value for money
Cons:
Uncomfortable beds
Noise issues
Limited amenities

Categories

Cleanliness
8.35
Generally clean, but some issues noted in specific reviews.
Service
9.85
Staff received multiple positive mentions for attentiveness and friendliness.
Location
9.35
Good location overall, favorable mentions in several reviews.
Room Quality
8.35
Rooms were clean but some complaints about comfort and maintenance.
Amenities
8.85
Standard amenities for hotel tier; breakfast and check-in process praised.
Value for Money
9.35
Many reviews noted good value for the price, positive sentiment overall.
Food and Beverage
9.35
Breakfast options were well received; standard quality.
Overall Experience
9.35
Overall positive experiences shared in reviews, meeting expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:06

Property Description

Modern Accommodation with Convenient Amenities

Located just a short distance from University-Wisconsin Madison and Edgewood College, Tru By Hilton Madison West offers a comfortable stay with modern amenities. Spacious Rooms with Entertainment, featuring a seating area and a flat-screen TV with satellite channels, ensure a relaxing time after a day of exploring the city. Fitness Center and Leisure Activities, including billiards, provide opportunities for both relaxation and staying active during your stay.

With a 24-hour front desk, shared lounge, and business center, guests can enjoy convenience and excellent service throughout their visit. Don't miss the chance to experience all that Tru By Hilton Madison West has to offer - book your stay now and make unforgettable memories in Madison!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 614 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
J
Janice • extended_group • us
10
I would stay here again.
Pros:

water fill up place

Cons:

no cinnabund

2026-06-18 • via Nuitee
T
Thomas • solo_traveller • us
8
2026-06-15 • via Nuitee
C
Clifford • solo_traveller • us
10
2026-06-15 • via Nuitee
A
Adeel • couple • us
10
2026-06-12 • via Nuitee
S
Sandy • couple • us
10
2026-06-10 • via Nuitee
A
Amer Alhabsi • couple • om
9
2026-06-07 • via Nuitee
A
alesia • solo_traveller • us
8
Pleasantly Pleased
Pros:

I like the cleanliness of every space. The room, breakfast and fitness ctr

Cons:

I liked everything about the stay

2026-06-07 • via Nuitee
F
Fabienne • couple • fr
9
Bon hôtel au calme avec personnel au top
Pros:

L'Hôtel correspondait parfaitement à nos attentes, dans un environnement calme, proche des voies rapides, avec quelques commodités à proximité et pas trop éloigné du centre de Madison. La chambre était propre et plutôt spacieuse avec une belle vue et le petit déjeuner était complet avec du choix. Le personnel est serviable, souriant, à l'écoute et avec des bons conseils pour dîner. A recommander pour une étape à Madison.

Cons:

Un tout petit peu excentré par rapport au centre ville mais de notre part c'était un choix délibéré.

2026-06-02 • via Nuitee
H
Heather • family_with_children • us
9
2026-05-23 • via Nuitee
K
Karen • couple • us
9
2026-05-15 • via Nuitee
O
Oscar • solo_traveller • us
9
2026-05-14 • via Nuitee
B
Ben • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-05-13 • via Nuitee
P
Porter • couple • us
8
2026-05-05 • via Nuitee
D
Debra • solo_traveller • us
8
2026-05-04 • via Nuitee
G
Gary • solo_traveller • us
9
Good value overall
Pros:

Friendly staff

Cons:

Digital check-in email didn’t work: message was website malfunction and black out window shade off track broken

2026-05-04 • via Nuitee
M
MARSHA • solo_traveller • us
10
Pros:

Everything was great

2026-05-02 • via Nuitee
E
Emily • couple • us
10
Pros:

It was very clean and modern looking, with lots of amenities.

Cons:

Rooms were a bit small but still comfortable.

2026-04-27 • via Nuitee
A
Alex • couple • us
10
Amazing and worth it
Pros:

Very clean and lots to do. Very great spot. Staff was super friendly and helped out so much.

2026-04-25 • via Nuitee
J
Jon • solo_traveller • us
10
2026-04-19 • via Nuitee
C
Carole • couple • us
8
My stay was okay without major problems but with several annoyances.
Pros:

Staff were cordial and did their jobs smoothly and well. Nice colors and graphics in the decorations on common area walls. Contemporary furniture with clean lines. Silky bed linens, nice towels. Great breakfast.

Cons:

Uncarpeted floors in guest rooms so when the folks on the floor above stomped around after 7pm the noisy noise was annoying. Only 1 comfy chair in a room where 2-4 people could stay. No desk and chair - I really don’t like using my laptop in bed. Only 2 paper cups in a room where 2-4 people could stay in 2 queen beds. No simple bar soaps or little hand lotion containers, etc., but there were “hand wash” and “body wash” liquids in ugly plastic bottles hanging on the wall near the sink and in the shower - unsightly and a pain to use.

2026-04-12 • via Nuitee