Hotel Torifito Otaru Canal

Hotels
8.6 (3229 reviews)
Ironai 1-5-7 , Otaru , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Parking costs

Categories

Cleanliness
7.86
Some guests noted that there were cleanliness issues, such as dust and odors in the bathrooms.
Service
8.83
General praise for friendly and helpful staff across multiple reviews.
Location
9.07
Highly praised for its convenient proximity to the canal and station.
Room Quality
8.02
Mixed reviews with some guests appreciating the rooms while others found them small.
Amenities
8.65
The presence of a public bath was appreciated, although some issues with parking were noted.
Value for Money
8.41
Many reviews emphasized good value, especially for location and amenities.
Food and Beverage
9.26
Multiple compliments on the breakfast variety and quality.
Overall Experience
8.73
Overall positive sentiments but with some noted issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:51

Property Description

Convenient Location
Hotel Torifito Otaru Canal is ideally located in Otaru, just 700 meters from Otaru Station, making it a perfect choice for travelers. With easy access to transportation hubs, guests can explore the city effortlessly.

Comfortable Rooms with Essential Amenities
The air-conditioned rooms at Hotel Torifito Otaru Canal are equipped with everything you need for a pleasant stay, including a desk, kettle, fridge, and a safety deposit box. The private bathrooms feature a bidet, ensuring guests' comfort and convenience.

24-Hour Front Desk and Restaurant
Enjoy the convenience of a 24-hour front desk and an on-site restaurant during your stay at Hotel Torifito Otaru Canal. Whether you need assistance or a delicious meal, our dedicated staff is here to cater to all your needs.

Experience comfort and convenience at Hotel Torifito Otaru Canal. Book your stay now for a memorable experience.

Important information:

If on-site parking is full, guests will be referred to paid public parking nearby.

Free meals for children 5 years and younger. Additional meal rates apply for children 6 years and older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.6
Based on 3229 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.07
Room Quality: 8.02
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 9.26
Overall Experience: 8.73
P
Peihan • extended_group • tw
7
早餐優秀，房間整潔，服務人員態度親切，我個人覺得還可以，但是希望能改善深夜設備造成的聲音問題，畢竟旅程中睡眠品質很重要，會影響隔天的旅途及身心健康。
Pros:

服務人員接待親切、早餐好吃，房間乾淨整潔，離車站不算太遠！

Cons:

訂三間房，同行的朋友中，有二間房間都反應一直有類似抽水馬達聲音，導致嚴重影響睡眠品質！我們住在二樓！

2026-07-04 • via Nuitee
R
Ruel-yu • solo_traveller • tw
8
不錯👌！推薦
Pros:

安靜舒適

Cons:

房間略小

2026-07-04 • via Nuitee
C
Chan • solo_traveller • hk
8
2026-07-04 • via Nuitee
L
LIANGWANG • family_with_children • tw
10
Pros:

櫃檯人員會說中文 空間也不小

2026-07-03 • via Nuitee
Y
Yew Wah • family_with_children • sg
10
All good except the parking problem.
Pros:

Good location. Good hotel, room is very clean.
Breakfast is good.
Facilities are good.
However parking space at the hotel is not enough.

Cons:

Parking space. There is not enough parking space at the hotel, so I have to park somewhere else.

2026-07-03 • via Nuitee
R
RAHEL MESFIN • family_with_children • jp
8
2026-07-02 • via Nuitee
W
WEI SHENG SHAUN • family_with_children • sg
10
Will come back here again as its next to the old Temiya Railway Line trail
Pros:

The room was extremely spacious and great to stay in with ample charging ports and sockets. Location was slightly further away from the train station but still manageable

Cons:

The wifi was rather weak and I had to use my mobile data most of the time over there especially to book the airport limousine bus tickets.

2026-07-02 • via Nuitee
C
Chun Hsien • family_with_children • tw
10
2026-07-01 • via Nuitee
T
Tooru • extended_group • jp
8
グッド　ジョブ！
Pros:

小樽運河の近くで、ロケーションがとても良いと感じました。

Cons:

駐車場に入れず、難儀しました。事前の問い合わせでは、ゆっくり停めることができるとのお返事でした。チェックインに時間がかかり過ぎとの印象を受けました。フロント係員の丁寧な説明はありがたいのですが、少しくどいと思いました。ぐ

2026-07-01 • via Nuitee
C
chien lin • solo_traveller • tw
10
Pros:

位置很棒，離逛街位置很近，有大浴場使用

Cons:

無

2026-06-30 • via Nuitee
M
Motoyuki • couple • jp
4
狭い部屋にがっかりしました。
Pros:

朝食は種類も多く、たいへん美味しくいただきました。

Cons:

狭い畳の部屋に布団が2組敷かれていました。寝るには十分でしたが、くつろげる広さはありませんでした。シングル部屋に畳を敷いてツインにした感じ。

2026-06-30 • via Nuitee
K
konstantin • couple • ru
9
2026-06-30 • via Nuitee
J
Julia • family_with_children • us
9
2026-06-29 • via Nuitee
S
Sarah • family_with_children • sg
8
Relax and chill
Pros:

family friendliness

Cons:

touristy pricing

2026-06-29 • via Nuitee
M
Melanie • family_with_children • be
10
Ideally located
Pros:

Very close to all attractions, good Onsen, very friendly staff, delicious breakfast.

Cons:

N/a

2026-06-29 • via Nuitee
A
angela • couple • sg
6
Pros:

it was convenient & easy walk to places of interest

Cons:

the sitting area at lobby needed refurbishing because the furniture was shabby eg., some worn & torn leather seats : check in could have been faster : brighter design would be nicer

2026-06-28 • via Nuitee
P
Peeranan • couple • th
9
2026-06-27 • via Nuitee
裕史佐々木 • solo_traveller • jp
9
2026-06-26 • via Nuitee
平田 • solo_traveller • jp
9
2026-06-26 • via Nuitee
紀博 • couple • jp
5
2026-06-26 • via Nuitee