Hotel Torifito Otaru Canal

Hotels
8.6 (3306 reviews)
Ironai 1-5-7 , Otaru , jp
+81 134-20-2200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Parking costs

Categories

Cleanliness
7.86
Some guests noted that there were cleanliness issues, such as dust and odors in the bathrooms.
Service
8.83
General praise for friendly and helpful staff across multiple reviews.
Location
9.07
Highly praised for its convenient proximity to the canal and station.
Room Quality
8.02
Mixed reviews with some guests appreciating the rooms while others found them small.
Amenities
8.65
The presence of a public bath was appreciated, although some issues with parking were noted.
Value for Money
8.41
Many reviews emphasized good value, especially for location and amenities.
Food and Beverage
9.26
Multiple compliments on the breakfast variety and quality.
Overall Experience
8.73
Overall positive sentiments but with some noted issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:51

Property Description

Convenient Location
Hotel Torifito Otaru Canal is ideally located in Otaru, just 700 meters from Otaru Station, making it a perfect choice for travelers. With easy access to transportation hubs, guests can explore the city effortlessly.

Comfortable Rooms with Essential Amenities
The air-conditioned rooms at Hotel Torifito Otaru Canal are equipped with everything you need for a pleasant stay, including a desk, kettle, fridge, and a safety deposit box. The private bathrooms feature a bidet, ensuring guests' comfort and convenience.

24-Hour Front Desk and Restaurant
Enjoy the convenience of a 24-hour front desk and an on-site restaurant during your stay at Hotel Torifito Otaru Canal. Whether you need assistance or a delicious meal, our dedicated staff is here to cater to all your needs.

Experience comfort and convenience at Hotel Torifito Otaru Canal. Book your stay now for a memorable experience.

Important information:

If on-site parking is full, guests will be referred to paid public parking nearby.

Free meals for children 5 years and younger. Additional meal rates apply for children 6 years and older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 3306 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.07
Room Quality: 8.02
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 9.26
Overall Experience: 8.73
Y
yasuko • couple • jp
8
北海道旅行楽しかったです。
Pros:

スタッフの方々から、丁寧に対応して頂きました。
千歳空港へのベストな行き方を、親身に検討して頂き、
快適に行く事出来ました。

Cons:

チェックインまでに時間が掛かったのは、残念でした。

2026-08-14 • via Nuitee
晏誠 • couple • tw
8
2026-08-14 • via Nuitee
S
Shion • couple • jp
10
2026-08-14 • via Nuitee
M
maruko • couple • jp
6
Cons:

チェックインに時間がかかった

2026-08-13 • via Nuitee
佑輔 • family_with_children • jp
7
2026-08-12 • via Nuitee
須藤 • solo_traveller • jp
10
2026-08-11 • via Nuitee
S
Sumiko • extended_group • jp
9
小樽観光時にはリピートしたいです。
Pros:

立地条件が良くフロント対応者が親切だった。

Cons:

大浴場脱衣所が手狭で混雑時は湯上がりのまま待つ人もいた。
浴室の椅子全部が低くて、脚の悪い年代は使いづらいと感じた。

2026-08-10 • via Nuitee
C
CHIHHSUAN • family_with_children • tw
9
2026-08-10 • via Nuitee
S
SAWABE • extended_group • jp
2
使わないほうがいい
Pros:

なし

Cons:

あまりに狭くて汚い

2026-08-09 • via Nuitee
M
momo • solo_traveller • jp
8
2026-08-08 • via Nuitee
Y
YASUYUKI • extended_group • jp
7
とりあえず
Pros:

立地場所がよい

Cons:

風呂が混み合ってしまう、露天風呂が欲しい。食堂と風呂の動線が同じなのでリフトが宿泊者数の割に少ない。

2026-08-08 • via Nuitee
巧君 • extended_group • tw
8
Pros:

位置很好👍早餐非常好吃😋

2026-08-08 • via Nuitee
M
Murose • family_with_children • jp
8
とても良かったです
Pros:

お迎えお茶を用意してくれて、観光した後で喉が渇いていたのでとっても嬉しかったです。

Cons:

ウォーターサーバーがあったのですが、ウォーターボトルへの補充はダメだったこと

2026-08-06 • via Nuitee
H
HsinMing • family_with_children • tw
10
很溫馨舒適的房間，飯店位置很好，散步即可到小樽運河
Pros:

續住的時候可以保留停車位

2026-08-05 • via Nuitee
S
Sukyung • solo_traveller • kr
9
2026-08-05 • via Nuitee
Y
YUN CHANG • solo_traveller • tw
9
值得留下來住一晚。
Pros:

家庭房有個雙層床很棒，水很強這個很棒，位子在中心，到火車站到界町通都在十分鐘，到運河拍照更近。隔壁就有全家也很棒。旁邊也有加油站。

Cons:

鏡子上方的灰塵沒清到，隔音介於好與普通間（因人感受不同）。

2026-08-05 • via Nuitee
C
Chris • couple • gb
7
Comfortable hotel in the city
Pros:

Comfortable and convenient. Good breakfast and helpful staff.

Cons:

Did not match my impression of hotel by a canal - it was next to a busy road, beyond which was the canal with very little attraction. Parking was a little inconvenient at a nearby parking area with separate payment.

2026-08-04 • via Nuitee
F
Fumiya • solo_traveller • jp
6
2026-08-02 • via Nuitee
C
Chih Cheng • couple • tw
8
Pros:

鄰近運河商店街，逛街購物方便。

Cons:

無

2026-08-02 • via Nuitee
T
Takeshi • extended_group • jp
8
2026-08-02 • via Nuitee