Hotel Torifito Otaru Canal

Hotels
8.6 (3321 reviews)
Ironai 1-5-7 , Otaru , JP
+81 134-20-2200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Parking costs

Categories

Cleanliness
7.86
Some guests noted that there were cleanliness issues, such as dust and odors in the bathrooms.
Service
8.83
General praise for friendly and helpful staff across multiple reviews.
Location
9.07
Highly praised for its convenient proximity to the canal and station.
Room Quality
8.02
Mixed reviews with some guests appreciating the rooms while others found them small.
Amenities
8.65
The presence of a public bath was appreciated, although some issues with parking were noted.
Value for Money
8.41
Many reviews emphasized good value, especially for location and amenities.
Food and Beverage
9.26
Multiple compliments on the breakfast variety and quality.
Overall Experience
8.73
Overall positive sentiments but with some noted issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:51

Property Description

Convenient Location
Hotel Torifito Otaru Canal is ideally located in Otaru, just 700 meters from Otaru Station, making it a perfect choice for travelers. With easy access to transportation hubs, guests can explore the city effortlessly.

Comfortable Rooms with Essential Amenities
The air-conditioned rooms at Hotel Torifito Otaru Canal are equipped with everything you need for a pleasant stay, including a desk, kettle, fridge, and a safety deposit box. The private bathrooms feature a bidet, ensuring guests' comfort and convenience.

24-Hour Front Desk and Restaurant
Enjoy the convenience of a 24-hour front desk and an on-site restaurant during your stay at Hotel Torifito Otaru Canal. Whether you need assistance or a delicious meal, our dedicated staff is here to cater to all your needs.

Experience comfort and convenience at Hotel Torifito Otaru Canal. Book your stay now for a memorable experience.

Important information:

If on-site parking is full, guests will be referred to paid public parking nearby.

Free meals for children 5 years and younger. Additional meal rates apply for children 6 years and older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 3321 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.07
Room Quality: 8.02
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 9.26
Overall Experience: 8.73
E
Eri • family_with_children • jp
10
2026-11-07 • via Nuitee
K
KIKKAWA • family_with_children • jp
8
2026-11-07 • via Nuitee
佐藤 • couple • jp
8
高コスパ
Pros:

ロケーションとお風呂

Cons:

充電器とか欲しかったかな

2026-11-04 • via Nuitee
M
mizushima • couple • jp
9
アクセスがよい
Pros:

部屋が綺麗、安い！

Cons:

銭湯だった

2026-11-04 • via Nuitee
Y
Yingru • extended_group • tw
10
2026-11-04 • via Nuitee
D
Doron • family_with_children • il
10
2026-11-04 • via Nuitee
P
POHSIN • extended_group • tw
10
Pros:

只要來小樽都住這裡，便宜方便，旁邊就是全家

Cons:

雖然車位有限，但是好像不太給外國人停，只能停旁邊停車場

2026-11-04 • via Nuitee
C
CHIKA • family_with_children • jp
6
2026-11-04 • via Nuitee
C
chiaki • family_with_children • jp
10
また利用したいです！
Pros:

朝食がよかった

Cons:

駐車場が込みじゃなかった

2026-11-03 • via Nuitee
K
Kamiya • family_with_children • jp
8
2026-11-03 • via Nuitee
S
Susan • family_with_children • us
7
Pros:

Laundry facility was really convenient and clean.

Cons:

Communicating with staff was a little difficult and the check in process was challenging.

2026-11-03 • via Nuitee
P
PAN • couple • cn
10
2026-10-31 • via Nuitee
S
Suwit • extended_group • th
8
ห้องพักดีมาก
Pros:

ห้องพักสวยงาม กว้างขวาง

Cons:

อาหารเช้าตัวเลือกน้อย

2026-10-30 • via Nuitee
Y
Yongwoo • family_with_children • kr
10
Pros:

위치가 찾기 쉽고 오르골당, 오타루 운하에 접근하기 쉬운 위치입니다.
대욕장도 무료로 이용가능하고 물도 맑습니다.

조식도 깔끔하게 먹을 수 있고 종류도 다양한 편입니다.

한국어 가능한 직원도 있습니다. 근처에 훼미리마트 편의점도 있어요.

추천합니다.

Cons:

특별히 없고 훌륭함

2026-10-29 • via Nuitee
T
TING YI • couple • tw
10
2026-10-29 • via Nuitee
Y
YURIKO • extended_group • jp
8
また利用したいです。
Pros:

小樽運河にも南小樽にも徒歩圏内で、ロケーションがとても良かったです。

Cons:

チェックインが並んで、結構待たされました。

2026-10-28 • via Nuitee
S
Su • couple • tw
10
2026-10-28 • via Nuitee
H
Hee-sung • family_with_children • kr
10
Pros:

대욕장, 훌륭한 조식, 룸클리닝, 훌륭한 위치

Cons:

냉장고 없어요

2026-10-27 • via Nuitee
J
Justin • family_with_children • au
9
Almost 10/10
Pros:

Nice spacy room. Comfy bed. Hot onsen and good breakfast

Cons:

Staff were a little cold and their Japanese wasn't good.

2026-10-27 • via Nuitee
D
DONGHEE • solo_traveller • jp
10
2026-10-26 • via Nuitee