Hotel Torifito Otaru Canal

Hotels
8.6 (3321 reviews)
Ironai 1-5-7 , Otaru , JP
+81 134-20-2200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Parking costs

Categories

Cleanliness
7.86
Some guests noted that there were cleanliness issues, such as dust and odors in the bathrooms.
Service
8.83
General praise for friendly and helpful staff across multiple reviews.
Location
9.07
Highly praised for its convenient proximity to the canal and station.
Room Quality
8.02
Mixed reviews with some guests appreciating the rooms while others found them small.
Amenities
8.65
The presence of a public bath was appreciated, although some issues with parking were noted.
Value for Money
8.41
Many reviews emphasized good value, especially for location and amenities.
Food and Beverage
9.26
Multiple compliments on the breakfast variety and quality.
Overall Experience
8.73
Overall positive sentiments but with some noted issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:51

Property Description

Convenient Location
Hotel Torifito Otaru Canal is ideally located in Otaru, just 700 meters from Otaru Station, making it a perfect choice for travelers. With easy access to transportation hubs, guests can explore the city effortlessly.

Comfortable Rooms with Essential Amenities
The air-conditioned rooms at Hotel Torifito Otaru Canal are equipped with everything you need for a pleasant stay, including a desk, kettle, fridge, and a safety deposit box. The private bathrooms feature a bidet, ensuring guests' comfort and convenience.

24-Hour Front Desk and Restaurant
Enjoy the convenience of a 24-hour front desk and an on-site restaurant during your stay at Hotel Torifito Otaru Canal. Whether you need assistance or a delicious meal, our dedicated staff is here to cater to all your needs.

Experience comfort and convenience at Hotel Torifito Otaru Canal. Book your stay now for a memorable experience.

Important information:

If on-site parking is full, guests will be referred to paid public parking nearby.

Free meals for children 5 years and younger. Additional meal rates apply for children 6 years and older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 3321 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.07
Room Quality: 8.02
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 9.26
Overall Experience: 8.73
K
KENICHI • family_with_children • jp
8
2026-10-14 • via Nuitee
B
Brian • couple • au
7
A nice hotel in a good location. Otaru is pretty quiet so don’t expect many dining options
Pros:

Good location and very tidy

Cons:

Nothing

2026-10-13 • via Nuitee
W
Wai Keung • extended_group • hk
9
離小樽運河近及名店，小吃店近。可以休閑的遊玩。
Pros:

離運河非常近，與堺町商店街相鄰，早餐款式適中，房間設備齊全。

Cons:

離JR小樽站頗遠，拖著行李往上拉頗吃力，浴場比較少而人群比較擠擁。

2026-10-13 • via Nuitee
M
MARIKA • couple • jp
9
スタッフ優しい
Pros:

清潔感あり快適に過ごすことができた。

Cons:

大浴場の脱衣所が狭く感じた。ドライヤーが2個しかなく風量も弱いため少人数でも混雑していた。

2026-10-09 • via Nuitee
R
RINA • family_with_children • jp
5
朝食が美味しかった！
Pros:

朝食にいくらなどの海産物があり、味も美味しかった！

Cons:

禁煙室なのに部屋はタバコの匂いが強かった。温泉の脱衣所にあるドライヤーが弱すぎて使い物にならなかった。温泉の温度と、温泉近くにあった自由に飲めるウォーターサーバーの水の温度がぬるかった。

2026-10-09 • via Nuitee
H
Hungyi • solo_traveller • tw
10
Pros:

整潔、乾淨的飯店，價格相對優惠且近運河景點。

2026-10-08 • via Nuitee
V
Vicky • family_with_children • tw
10
飯店有多台洗衣機可用，滿方便的；早餐還不錯吃
Pros:

房間空間比一般日本房間大，但位於邊間；距離小樽運河走路五分鐘可到

Cons:

無

2026-10-08 • via Nuitee
K
kunieda • family_with_children • jp
8
Pros:

とても清潔でコンビニが目の前で凄く助かる。

2026-10-07 • via Nuitee
T
takuo • couple • jp
4
ちょっと　残念
Pros:

立地はとても良いです　運河も近いし買い物も便利　コンビニもすぐそばに２軒もある

Cons:

チェックイン・・混み合っているのは分かるけど時間かかり過ぎ
駐車場40台 15:30頃到着ですでに満車・・近隣の駐車場に勝手にどうぞ・・って　車で行く方気をつけた方が良い

2026-10-07 • via Nuitee
M
Maria • family_with_children • us
9
2026-09-19 • via Nuitee
V
vincent • couple • fr
9
Bien dans l ensemble
Pros:

Bon petit dejeuner

2026-09-18 • via Nuitee
I
ILBAE • extended_group • kr
10
오타루 여행에 최고호텔
Pros:

아침 식사가 훌륭함.
운하및 오르골당등 모든 여행지가 가까이 있어 도보로 가능했고 밤늦게 운하 전경을 감상할 수 있어 좋았습니다.
가격에 비해 방도 넓은 편이고 1층 대중 온천이 좋아서 매우 만족하였습니다.
오타루에서는 특급호텔을 꼭 이용하지 않아도 된다면 여기를 강력 추천함.

Cons:

주차장 요금을 너무 비싸게 받음.
바로 옆 일반 주차장에서 1,000엔~1,400엔/24시간.
12시경 호텔에 도착하였는데 주차장이 텅텅 비어 있었는데도 꼭 14시 이후에 주차가 가능 하였음.
호텔에 딸린 주차장에서 주차요금 징수는 한국에서는 거의 없어 개선되었으면 좋겠습니다.

2026-09-17 • via Nuitee
H
Hui Yu • couple • tw
7
2026-09-17 • via Nuitee
W
WANLI • couple • tw
9
2026-09-16 • via Nuitee
H
HIROSHI • couple • jp
8
2026-09-15 • via Nuitee
A
Ai • solo_traveller • jp
8
2026-09-13 • via Nuitee
南 • solo_traveller • jp
10
2026-09-13 • via Nuitee
R
Ryuto • couple • jp
8
2026-09-12 • via Nuitee
Y
YOSHIHIDE • solo_traveller • jp
7
流石、小樽の豪華海鮮朝食を満喫
Pros:

部屋も綺麗で、浴室とトイレが分かれていて、良かった。大浴場があり、これも綺麗で快適。
朝食も海鮮メニューを中心に、お酒？ご飯のお供系、洋食系など色々あって、大満足でした。

Cons:

特にないけど、以下2点かな
・大浴場が激混み時間がちょい長い（洗い場が取り合い）
・観光情報をフロントで聞いたが、欲しい情報が得られなかった（調べて答えようとの姿勢はいいが、基礎知識がもうちょいあると助かるかな）

2026-09-10 • via Nuitee
N
Nakayama • couple • jp
10
小樽運河も近くてすごくよかった
Pros:

海がコンセプトな内装をしていてよかった

Cons:

特にない

2026-09-10 • via Nuitee