Kensington Prime Hotel

Hotels
Independent
8.6 (169 reviews)
Russell Road, London, England, W14 8JA , London , GB

Facilities

Free breakfast
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Street parking
Elevator
Free breakfast
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Delicious Breakfast
Cons:
Small Rooms
Noisy Environment
Elevator Issues

Categories

Cleanliness
8.84
Very clean room and overall very clean.
Service
8.71
Staff was very friendly and understanding.
Location
8.95
Great location, safe neighborhood, and near restaurants and shops.
Room Quality
8
Rooms were smaller than expected, but well-maintained.
Amenities
8.43
Standard quality for this hotel tier.
Value for Money
8.49
Older hotel but great price for London.
Food and Beverage
8.84
Breakfast was delicious with a good variety.
Overall Experience
8.51
A pleasant stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:52

Property Description

Escape to the heart of London at Kensington Prime Hotel, where luxury meets convenience.

Stunning Views and Relaxation
Enjoy breathtaking views from our terrace and garden, perfect for unwinding after a day of sightseeing or business meetings.

Comfortable Living Spaces
Each of our 19 air-conditioned rooms is equipped with a kitchenette, flat-screen TV, and complimentary Wi-Fi, providing you with all the comforts of home while you're away.

Exceptional Amenities
Start your day right with our complimentary buffet breakfast served daily, and take advantage of amenities such as express check-out and laundry services, ensuring a hassle-free stay.

Don't miss the opportunity to experience exceptional hospitality in London's vibrant Kensington. Book your stay with us today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 169 reviews
Cleanliness: 8.84
Service: 8.71
Location: 8.95
Room Quality: 8
Amenities: 8.43
Value for Money: 8.49
Food and Beverage: 8.84
Overall Experience: 8.51
D
David solo_traveller au
8
Aussie review
Pros:

Clean
Helpful staff
Location

Cons:

Small bedroom

2026-07-25 via Nuitee
P
Pascale couple ca
9
Bon rapport qualité prix
Pros:

Très propre, bon rapport qualité -prix

Cons:

Le petit déjeuner

2026-07-23 via Nuitee
E
Erin solo_traveller gb
4
I had a room beside the hotel kitchen
Pros:

The hotel has lovely decorative features and is in a good location. The bed was comfy.

Cons:

I was here with two friends (a couple) so we had booked separately. They were on the second floor. I was on the lower ground floor.

The location of my room was right beside the kitchen. The room had a frosted window and when I looked out of it, the view was of the actual kitchen.

I had a feeling I would probably be woken early by the kitchen staff preparing breakfast. Breakfast is scheduled from 7.30am so I asked the receptionist if I could move rooms but she said the hotel was fully booked. I asked if all the rooms were the same nightly rate and she said yes.

The receptionist was very apologetic and kind, so I have no issues with her service.

I was woken at 7am hearing pots and pans being used. I could see the kitchen staff through the frosted glass so I pulled the curtains across but it was still loud and I didn't get back to sleep.

I just think if you are going to place someone in a room beside the hotel kitchen, maybe reduce the rate of that room because its not fair that I paid the same rate as my friends who were on the second floor, had a window that looked out onto the garden and they weren't disturbed by any noise whatsoever.

Being in a room by myself on the lower ground floor, as a woman, was quite a weird and lonely experience. It felt like I was consigned to the basement and I didn't feel comfortable.

2026-07-23 via Nuitee
J
Joanne solo_traveller gb
10
2026-07-18 via Nuitee
K
Krystian solo_traveller pl
9
Pros:

Bardzo dobry hotel w tej lokalizacji Londynu. Obsługa bardzo miła uczynna i pomocna. Dobre śniadania oraz wszelkie wygody. Polecam

2026-07-17 via Nuitee
E
Ewa solo_traveller de
7
2026-07-17 via Nuitee
أ. وفاء couple sa
10
شكراً لجهودكم .
Pros:

يوجد شطاف داخلي بالمرحاض ، مكان مرتب ونظيف ، تعامل لطيف ، قربه من عدة معالم .

2026-07-17 via Nuitee
D
Dianne couple au
9
Small boutique hotel in a great area
Pros:

Location was great - close to many train stations. Shops and restaurants are all close by.
Hotel was very nice - a small boutique hotel which suited us.

Cons:

The breakfast is the only minor criticism - very basic. A sandwich press would be good and have a range of deli items for a toastie or some cut up fruit.

2026-07-15 via Nuitee
C
CELINE solo_traveller fr
8
Très bien
Pros:

Petit hotel charmant, dans une rue calme a l'écart des grands axes de Kensington.
La chambre est confortable, quoique très étroite. Petit frigo et bouilloire avec café et thé.
Le petit-déjeuner est complet, et le gros plus, c'est de pouvoir le prendre dehors dans le jardinet.

Cons:

L'étroitesse de la chambre

2026-07-15 via Nuitee
:
:Patricia couple gb
10
Great
Pros:

Staff great room great

Cons:

Breakfast could be a little better

2026-07-13 via Nuitee
K
Ken couple ca
7
OK
Pros:

Not very good

Cons:

To small room

2026-07-13 via Nuitee
E
emma solo_traveller gb
9
Pros:

small but very well-equipped room,

Cons:

the breakfast had no fruit

2026-07-13 via Nuitee
N
Nika couple hr
8
Recommend for a short visit!
Pros:

Nice looking, safe environment, good location.
We were at the 2nd floor, property has stairs and elevator so it was comfortable with our suitcases. The room, although it was small, we had enough space for our luggage and things, the bed was great size for two people. Bathroom was fine, enough space to get ready, shower didn’t have the closing door, it has curtain, so the only problem is the water that’s running out when you’re showering. The staff was really nice, we asked for extra towels and a blanket and they were really helpful. About the location, it was good, you have 3 minute walk to bus stop and three short bus stops to underground station so it was really easy to travel to central London, I recommend this hotel for short visit.

Cons:

Breakfast. It was fine, but not much of an options. It’s okay for the short stay, but you really can’t get full.

2026-07-13 via Nuitee
C
Caroline couple ie
9
Convenient, spacious, clean and comfortable
Pros:

Was worried being a 3* in London that it was going to be pokey and neither comfortable or clean as we had experienced that on a previous occasion. This was surprisingly clean, comfortable and spacious and included breakfast. So easy to get to. Will recommend it!

Cons:

Nothing

2026-07-13 via Nuitee
A
Audrey solo_traveller fr
8
Bon séjour
Pros:

Hôtel très propre, personnel très agréable et serviable. Petit déjeuner buffet complet dans une salle donnant sur un petit jardin très sympa

Cons:

Le système de lumière ne fonctionnait pas très bien, pas très pratique d'éteindre et allumer chaque lampe
La chambre avait une fenêtre mais qui donnait sur la salle du petit déjeuner, pas idéal

2026-07-11 via Nuitee
C
Cătălin Rosu solo_traveller ro
10
2026-07-11 via Nuitee
N
Nicholas couple gb
10
2026-07-11 via Nuitee
S
SALLY solo_traveller gb
10
2026-07-11 via Nuitee
J
Julia solo_traveller gb
8
Brilliant very comfortable stay
Pros:

Great Location
Access to transport excellent
Friendliness of staff
Breakfast

2026-07-10 via Nuitee
T
Trudie couple gb
10
Clean, friendly staff, good breakfast
Pros:

Clean

Cons:

Nothing much fast food nearby

2026-07-09 via Nuitee