Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Private parking
Staff adhere to local safety protocols

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Value for Money
Room Quality

Categories

Cleanliness
8.11
Generally clean but issues reported with specific cleanliness expectations.
Service
9.08
Communication was exceptional, though some issues reported with management.
Location
9.12
Great location with easy access to local attractions.
Room Quality
8.07
Spacious and comfortable rooms, but some dissatisfaction with specific room placements.
Amenities
8.1
Basic amenities met expectations, but some wished for additional options.
Value for Money
7.56
Felt the additional cleaning fee was unreasonable for the value provided.
Food and Beverage
8.61
Standard quality for this hotel tier.
Overall Experience
8.58
Overall positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 19:16

Property Description

Luxurious 4-Star Accommodation
Located in the heart of Boston, Charlesgate Suites offers upscale 4-star accommodation near major attractions like Fenway Park and Boston University. Enjoy the convenience of free WiFi and the option for private parking.

Fully Equipped Kitchenettes
Selected rooms feature a kitchenette complete with a fridge, microwave, and stovetop, perfect for guests looking to prepare their own meals and enjoy a cozy night in.

Prime Location
Situated just a stone's throw away from Hynes Convention Center, Massachusetts Institute of Technology, and Boston Museum of Fine Arts, Charlesgate Suites is the ideal choice for travelers interested in exploring the city's cultural and entertainment offerings.

Book your stay at Charlesgate Suites now for a luxurious and convenient experience in Boston!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

8.4
Based on 238 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 8.61
Overall Experience: 8.58
T
Tyler • extended_group • us
10
2026-09-08 • via Nuitee
C
Christine • couple • us
10
Wonderful stay in Back Bay
Pros:

The Charlesgate Suite was fantastic: conveniently located, comfortable and well appointed.

2026-09-01 • via Nuitee
C
Carrie • extended_group • us
10
Perfect location. Clean and comfy beds.
Pros:

Great location, comfy beds, very Clean!

Cons:

Road noise from highway. This wasn’t a problem for us because we sleep with earplugs, but it could be for someone who is unprepared.

2026-08-31 • via Nuitee
A
Anita • extended_group • us
9
Nice.
Pros:

I liked the location, the spacious room, and how clean everything was.

Cons:

I didn’t like the fact that there was no elevator, and my room was on the 4th floor. I also wasn’t informed until it was too late that I needed to make a parking reservation. We visited Boston during student move-in week, and parking in the area was very limited.

2026-08-26 • via Nuitee
N
Nancy • couple • us
10
Great experience - nice and close to Fenway Park and walkable, safe area. Uber prices are not bad to get to airport and
Pros:

It was clean, great location!

2026-08-24 • via Nuitee
A
Anthony • couple • gb
9
Lovely stay.
Pros:

Very comfortable apartment and very well equipped and clean.

Cons:

We were on the back of the building and there was some traffic noise.
There was a mix up with our car park request and we had to find our own parking at more expense.

2026-08-22 • via Nuitee
S
Sebastiano • extended_group • it
4
Pros:

Good position

Cons:

Not clean, sink and shower drain pitch clogged, wi fi not working all period and wasn’t informed apartment was at ground floor so quite noisy because of traffic

2026-08-15 • via Nuitee
M
Mevlut • family_with_children • tr
8
Great location, spacious
Pros:

Location

Cons:

Extra fee needed for cleaning

2026-08-02 • via Nuitee
M
Monika • solo_traveller • pl
7
2026-07-06 • via Nuitee
T
Thomas • couple • us
8
2026-06-29 • via Nuitee
V
Visser • solo_traveller • us
4
Poor parking communication and maintenance
Pros:

The bay windows are big and let in a lot of light. The bed was quite comfortable.

Cons:

The parking situation is horrible. They do not send a location to the parking with is located in a back street. We had to circle around multiple times until we found the back street. Then the parking we had paid for and reserved was taken by another vehicle. After calling the staff they advised us to park in a resident parking spot until they found out whose vehicle it was. Once we unloaded a resident came out and told us we couldn't park there. We then had to move the vehicle again. It was honestly just a big hassle trying to find a spot to park. The back door entrance from the parking lot wouldn't accept the code given to us. So we had to walk around with all our bags. We also couldn't get the smart tv to work or sign into any of our accounts. For the price per night we expected a lot better experience. The location is excellent, but with the hassle of the parking and just getting in kind of ruined the whole hotel experience.

2026-06-25 • via Nuitee
L
Liz • family_with_children • us
4
difficult
Pros:

location was amazing and text communiation was great. Would have been a totally different review if it hadn't been my elderly parents that were staying there

Cons:

I had extensive communication with them prior to our checkin that my parents are mobility impaired and would need a street level room. They were given the basement room which was street level to the back of the building but outside access to the back door was disabled at the time so they were required to go down an incredibly treacherous (for them un usable) stair way that was narrow with no railing. My calls to the in person line were never returned

2026-06-15 • via Nuitee
C
CARVALHO • extended_group • us
10
loved it highly recommended.
Pros:

Beautiful location and the place was exceptional

2026-06-08 • via Nuitee
A
Alice • couple • us
8
Spacious apt on 1st floor with original bay windows.
Pros:

Spacious apartment close to Commonwealth Ave and Newbury street in a typical Boston brownstone building.

Cons:

As our apt once in the front, you could hear the street noise.

2026-06-08 • via Nuitee
P
Paige • extended_group • us
9
2026-05-19 • via Nuitee
L
Lilah • extended_group • us
8
Comfortable, conveniently located for trips to Fenway Park
Pros:

Open floor plan, walking distance to Fenway Park, lots of space, tastefully decorated, large fridge, nice double view out both sides of apartment, helpful host via Booking app

Cons:

Pull out beds were both very loud and creaky, one of the sets of bedding had some long hairs in it, only bathroom is in the master so you have to enter the room someone else is in to use the bathroom, thermostat was locked, unable to change temperature

2026-04-28 • via Nuitee
S
Svetlana • couple • ru
1
Ужасное место
Pros:

Ничего

Cons:

Номер не соответствует фото, находится с видом на помойку и парковку, очень грязно

2026-04-25 • via Nuitee
J
José • family_with_children • es
10
Ideal para estar cerca de todo.
Pros:

Muy bien ubicado. En general una gran elección. La única pega es que las camas accesorias son sofás-cama y no son nada comodas. Yo he venido para correr la maratón y no ayudo a descansar bien. La cama extra grande si es muy comoda.

Cons:

Las camas supletorias.

2026-04-22 • via Nuitee
M
Michelle • couple • us
10
2026-04-16 • via Nuitee
B
Brian • extended_group • us
2
2026-04-04 • via Nuitee