Hotel Colombo Genova

Hotels
7.3 (739 reviews)
Via Porta Soprana 27 , Genova , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Invoice provided
Express check-in
See all facilities

Review Highlights

Pros:
Central location
Spacious rooms
Cons:
Poor cleanliness
Below standard service
Lack of amenities

Categories

Cleanliness
5.5
Numerous mentions of uncleanliness, dust, and poor maintenance, especially in the room.
Service
7.97
Mixed reviews; some comments on poor reception service and lack of basic amenities.
Location
10
Many reviews highlight the central location as a significant advantage.
Room Quality
6.46
Complaints regarding outdated furnishings and lack of basic amenities.
Amenities
6.49
Criticism for missing amenities like a fridge, safe, and lack of clean drinking water.
Value for Money
7.95
General dissatisfaction with value considering the cleanliness and amenities.
Food and Beverage
6.5
Limited options mentioned and some comments on the quality of breakfast.
Overall Experience
7.5
Overall mostly negative experiences, with some positives regarding location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:16

Property Description

Luxurious Accommodation
Hotel Colombo Genova, located in the heart of Genoa, offers elegant rooms equipped with modern amenities such as free Wi-Fi, TV, and a private bathroom with a hairdryer.

Breathtaking Views
Start your day with a delicious breakfast served on the 6th-floor terrace at Cristoforo Colombo, overlooking the picturesque rooftops of the city, providing a perfect setting for a memorable morning.

Convenient Location
Explore the city easily as the hotel is a stone's throw away from the historic Duomo di San Lorenzo cathedral and Christopher Columbus’s house in Piazza Dante. With the De Ferrari Metro stop just a 3-minute walk away, all of Genoa's attractions are within your reach.

Book your stay at Hotel Colombo Genova for a perfect blend of comfort, convenience, and luxury.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 739 reviews
Cleanliness: 5.5
Service: 7.97
Location: 10
Room Quality: 6.46
Amenities: 6.49
Value for Money: 7.95
Food and Beverage: 6.5
Overall Experience: 7.5
A
antonio solo_traveller it
8
2026-05-30 via Nuitee
A
alessia solo_traveller it
8
Soggiorno breve ma ottimo
Pros:

Struttura in posizione centralissima.
Front desk eccezionale

Cons:

La camera dove ho soggiornato avrebbe bisogno di qual lavoro di restauro

2026-05-29 via Nuitee
B
Barbara solo_traveller it
5
Posizione strategica ma servizi scarsi a fronte di prezzi non bassi.
Pros:

La posizione rispetto a centro della città è ottima.
C'è l'ascensore per il trasporto bagagli.

Cons:

La pulizia della camera è migliorabile; lo staff è parso poco organizzato (ho dovuto avere il costo della tassa di soggiorno giusto perchè non avevano resto).
Nessuno era presente al momento del check out (ore 11.00) e quindi l'opzione di lasciare i bagagli in albergo e fare un giro per la città non era praticabile. (eravamo in due clienti al check out ad avere questa esigenza).

2026-05-28 via Nuitee
S
Stefano solo_traveller it
10
Pros:

Gentilezza e disponibilità dello staff, posizione, pulizia, struttura

Cons:

Niente da segnalare

2026-05-24 via Nuitee
M
Megumi solo_traveller fr
10
2026-05-20 via Nuitee
S
Susanna family_with_children it
9
Tutto bene
Pros:

Ottima posizione per visitare il centro

2026-05-19 via Nuitee
A
Alla couple de
1
Not recommended
Pros:

Only location was nice

Cons:

Honestly , the photos can’t show even how bad room was ….absolutely not recommend … felt like in horror movie .

2026-05-19 via Nuitee
L
Luisa couple it
4
Solo la posizione
Pros:

La posizione è ottimo

Cons:

Hotel decisamente vecchio

2026-05-17 via Nuitee
C
Clavaud Anne solo_traveller fr
9
Pros:

Très bon emplacement.

2026-05-17 via Nuitee
A
Antonello solo_traveller it
10
Pros:

Posizione, camera e gentilezza dello staff

2026-05-11 via Nuitee
M
MARISA solo_traveller it
8
LA POSIZIONE FA DIMENTICARE IL RESTO
Pros:

POSIZIONE E GENTILEZZA E DISPONIBILITA' DEL PERSONALE

Cons:

L'ARREDAMENTO .... AGGHIACCIANTE ... TOGLIEREI LA METÀ DEI VECCHI MOBILI POSIZIONATI NELLE CAMERE

2026-05-11 via Nuitee
F
Francoeur extended_group us
5
Adequate for one night but wouldn't stay again.
Pros:

The front desk staff were great and the room was large.

Cons:

The shower head sprayed all over. There was a musky smell to the room. Would not stay again.

2026-05-09 via Nuitee
S
S solo_traveller it
7
2026-05-08 via Nuitee
D
De Robbio solo_traveller it
9
Ottima soluzione!
Pros:

Posizione centrale e comodissima per visitare centro città e acquario. Vicina e comoda per entrambe le stazioni dei treni

2026-05-08 via Nuitee
A
Alessandro solo_traveller it
8
2026-05-05 via Nuitee
F
Francisca kelis da Silva januario solo_traveller it
8
Pros:

Posizione e disponibilità del personale.

Cons:

Tutto bene

2026-05-03 via Nuitee
G
Gaetano couple it
6
2026-05-03 via Nuitee
A
Alessandro solo_traveller it
6
Pros:

Posizione

Cons:

Struttura vintage

2026-05-02 via Nuitee
L
Lorenzo solo_traveller it
9
Pros:

Ottima posizione centrale, ottima accoglienza, edifico storico ottimo, camera ampia e confortevole.

2026-04-30 via Nuitee
H
Hans Joachim solo_traveller de
9
Pros:

Schöne Lage in der Altstadt an der Porta Saprone, 300 m vom zentralen Platz De Ferrari mit Metro und Bussen.

sehr freundlicher Wirt.

Es gab zwar kein Frühstück, aber in unmittelbarer Nachbarschaft zwei sehr nette Cafe' s zum Frühstücken.

Cons:

dass ich aus Genua wieder abreisen musste :-)

2026-04-29 via Nuitee