Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good breakfast options
Value for money
Cons:
Room temperature issues
Cleanliness concerns in shower areas

Categories

Cleanliness
8.39
Some concerns about cleanliness in specific areas like shower curtains.
Service
9.86
Many reviews highlight the kindness and helpfulness of the staff.
Location
9.4
Multiple mentions of the hotel's excellent location near metro and city center.
Room Quality
7.85
Issues with room temperature control and specific needs not addressed.
Amenities
8.88
Standard offerings with some minor complaints, generally acceptable.
Value for Money
9.34
Good value for the price based on location and service provided.
Food and Beverage
9.39
The breakfast received positive comments for variety and quality.
Overall Experience
8.86
Overall positive experience, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:34

Property Description

Luxurious Accommodation
AI SUMA HOTEL in Milan offers elegant rooms with air conditioning and flat-screen TVs. Guests can enjoy views of the city or inner courtyard, with plush amenities like slippers and free toiletries provided in each private bathroom.

Convenient Location
Situated near Porta Venezia metro and train station, guests have easy access to explore Milan's attractions like Milan Cathedral and La Scala Theatre. The hotel's proximity to Indro Montanelli Public Gardens and the Brera district makes it an ideal choice for travelers interested in city walks and sightseeing.

Exceptional Service
With a 24-hour front desk, AI SUMA HOTEL ensures a seamless stay for guests. Whether traveling for leisure or business, this hotel is the perfect choice for a comfortable and memorable experience in Milan.

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Please note that Renovation works will take place from May 2026 till Sep 2026 construction site in progress outside the buildingGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 755 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 8.86
W
Wojciech • couple • pl
9
Pros:

Czystość, dobre śniadanie, miła pomocna obsługa, lokalizacja

2026-07-24 • via Nuitee
R
Renata • family_with_children • ch
9
Nous avons passé deux jours. Formidable l’arrêt de métro est à côte de l’hôtel.
Pros:

L’emplacement et le petit déjeuner

2026-07-24 • via Nuitee
A
Antje • family_with_children • ch
8
Wir haben uns sehr wohl gefühlt!
Pros:

Sehr schöne und moderne Ausstattung.
Gute Lage.

2026-07-24 • via Nuitee
P
Patricia • extended_group • ar
10
Pros:

Un hotel muy bonito, limpio, con buena ubicación
Muy buen desayuno
Recepcionistas amables y simpáticos
Muy recomendable

2026-07-22 • via Nuitee
P
Paola • solo_traveller • it
8
Pros:

Ottima posizione, colazione buona e varia, personale gentile

Cons:

Condizionatore rumoroso, soffitto pericolosamente inclinato nei travi

2026-07-19 • via Nuitee
A
Ana • solo_traveller • es
6
buena opcion calidad precio
Pros:

la habitacion era fantastica ,perfecta para alergicos como yo ,amplia y sin adornos innecesarios, el personal muy amable .

Cons:

las instalaciones estaban en obras y eso era algo molesto ,la taza del wc de la habitacion estaba algo rota y se movia al sentarse ,no cambiaron las sabanas ni barrieron el suelo , el unico dia de toda la semana que pedi que hicieran la limpieza de la habitacion .el desayuno no estaba mal pero si se gastaba zumo o salchichas etc ..no lo reponian...

2026-07-18 • via Nuitee
C
Corinne • couple • lu
9
New hotel not too big and with a modern flair.
Pros:

The bed was very comfortable, the room was big and nice furnished. The hotel was in an inner courtyard and in a street with no traffic. So it was quiet.

2026-07-18 • via Nuitee
A
Abigayle • couple • us
4
The room is comfortable but the overall experience is odd at best.
Pros:

Inside the room is comfortable, bed most of all. The breakfast is nice but we are gluten free and even though they asked ahead of time they did not provide options. The air conditioning effective but it was loud inside the room and at times made hissing, gurgling, screeching, and drain clearing sounds. The high wooding ceilings are very nice. At night it feels safe but I found it odd that they lock you into the building and you need to buzz the front desk to be let in from the street.

Cons:

The hotel is situated a level above street and is very difficult to find. There is extensive construction surrounding the hotel, on the walkways, and you literally look through scaffolding from your window. whenever you leave your room you enter this construction zone.

2026-07-18 • via Nuitee
L
Lorena • solo_traveller • it
9
Pros:

Location pulizia cortesia colazione utilizzo di buoni prodotti

2026-07-18 • via Nuitee
E
Enna • couple • fi
9
Excellent location and excellent breakfast to start your day!
Pros:

Breakfast was very good!

Cons:

There was some construction going on, and the street is quite noisy in the early morning because of trash collections from the restaurants near the hotel.

2026-07-16 • via Nuitee
S
Sonja • couple • mk
8
2026-07-16 • via Nuitee
L
Luiz Carlos • family_with_children • br
1
Não fiquei pois estava uma sujeira na entrada
Pros:

Nada. Estava em obra e eu não fiquei hospedado.

Cons:

Tudo sujo a entrada e elevador estava quebrado.

2026-07-16 • via Nuitee
S
sinem • solo_traveller • tr
10
Pros:

Çok güzel bir terası var... Otel her türlü ihtiyacı sağlıyor... Deniz için şemsiye bile verdiler... Kahvaltı mükemmeldi

2026-07-16 • via Nuitee
M
mauro • solo_traveller • it
9
2026-07-14 • via Nuitee
Z
Zsolt • solo_traveller • hu
10
Pros:

Kedvese,segítőkészek voltak.

Cons:

Kértük, hogy a kicsekkolás napján maradhassunk estig ,amit persze kifizetünk volna , de egy teljes nap árát kellett fizetni.
De így is megérte

2026-07-13 • via Nuitee
A
Ann • couple • no
10
Anbefales på det sterkeste!
Pros:

Et lite og intimt hotell, med stort rom og bad. Rent og hygienisk. Stort pluss for aircondition som var lett å styre, og minibar med kald drikke.
Frokosten var variert, med alt fra påsmurte rundstykker til yoghurt og frukt.
Høflige og hjelpsomme ansatte, som alltid var lett tilgjengelig.
Hotellet ligger i en søt liten gate uten trafikk.

Cons:

Mislikte det ikke, men var litt vanskelig å finne hotellet. Ett lite skilt ved inngang til porten, og på grunn av oppussing var det ikke lett å se skiltet som viser vei til resepsjonen.

2026-07-10 • via Nuitee
M
Miklós • family_with_children • hu
10
Szuper hely
Pros:

Remek helyen volt a szállás, közvetlenül a metrókijáratnál, ahonnann tömegközlekedéssél minden gyorsan elérhető volt. Tisztaság, kedves személyzet és finom reggeli, ahol a gluténérzékenységünkre is figyeltek, kaptunk külön gluténmentes kenyeret és kekszeket. A csomagokat kijelentkezés után a szálláson hagyhattuk.

2026-07-09 • via Nuitee
R
REBECA • couple • es
6
Cons:

No reponen desayuno, si llegas tarde te apañas con lo que va quedando

2026-07-09 • via Nuitee
C
Chubp • solo_traveller • es
7
Pros:

L'esmorzar i que està tot reformat.

Cons:

Es un primer pis i estaven en obres a l'escala i al pati interior..estava tot molt destartalat

2026-07-09 • via Nuitee
C
Carolin • couple • de
8
2026-07-08 • via Nuitee