Supicha pool access hotel

Hotels
•
Independent
9.2 (270 reviews)
999 Moo.2 Koh Kaew, Rassada, Ko Kaeo, Phuket, 83000 , Ko Kaeo , TH
66-76-685350

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Elevator
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Nice pool view
Good room quality
Value for money
Cons:
Cleanliness issues
Poor breakfast options
Location too far from attractions

Categories

Cleanliness
8.39
Several reviews indicated issues with cleanliness, including stained sheets and reports of outdated facilities.
Service
9.86
Most reviews highlighted friendly and helpful staff.
Location
8.9
Some reviews mentioned that the location is a bit far from the city and lacks nearby attractions.
Room Quality
9.85
Guests appreciated the room upgrades, comfort, and amenities.
Amenities
8.88
Amenities such as the pool received positive mentions, but other features like the gym were criticized.
Value for Money
9.84
Many guests felt they received good value for the price paid, particularly for a five-star hotel.
Food and Beverage
7.89
Breakfast options were evaluated negatively, missing expected European variety.
Overall Experience
10
Despite some issues, many guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:40

Property Description

Luxurious Amenities

Indulge in the outdoor pool, fitness center, and pampering room service. Savor a delightful meal at the restaurant or unwind with a drink at the stylish bar/lounge.

Convenient Services

Benefit from complimentary Wi-Fi, tour assistance, and a 24-hour front desk. Plus, enjoy daily buffet breakfasts and free self-parking for a hassle-free stay.

Comfortable Accommodations

Relax in air-conditioned rooms with flat-screen TVs, minibars, and rainfall showers. Feel at home with daily housekeeping and modern conveniences like safes and electric kettles.

Unwind in style at Supicha pool access hotel. Book now for an unforgettable experience.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9.2
Based on 270 reviews
Cleanliness: 8.39
Service: 9.86
Location: 8.9
Room Quality: 9.85
Amenities: 8.88
Value for Money: 9.84
Food and Beverage: 7.89
Overall Experience: 10
S
Sanna • family_with_children • se
10
2026-05-13 • via Nuitee
C
Cory • solo_traveller • mt
5
Pros:

Looks like a lovely hotel and great access to the pool.

Cons:

Terrible location not what we wanted just off a busy road with little close by. 15 min taxi to the old town. 30 my ins to Patong. We had booked and paid for 4 nights, when we informed the staff just after check in that we were not going to stay and that we were leaving their response was you won't get a refund. And the room was immediately checked and the complementary flip flops my husband picked up was asked to be returned.

2026-05-09 • via Nuitee
C
Clas • family_with_children • se
9
2026-05-03 • via Nuitee
A
Artaza • family_with_children • us
8
Good stay
Pros:

Clean and very attentive staff.

Cons:

Location was a bit out of the main attraction points .

2026-04-17 • via Nuitee
G
Gianmarco • couple • it
2
2026-04-16 • via Nuitee
G
gerd • couple • de
10
Außergewöhnlich
Pros:

Haben uns wie zu Hause gefühlt. Haben hier Freunde gefunden. Noch einmal vielen Dank dem gesamten Hotel

Cons:

Nichts

2026-04-16 • via Nuitee
P
Petr • couple • cz
8
Hotel je pěkný, personál byl jak jsme v Thajsku zvyklí, ochotný a vždy s úsměvem. Bazén, pohoda
Pros:

Snídaně, velmi dobrá, velký výběr. Kouzelný bazén

Cons:

nášim cílem byl nabízený výlet Big Buddha, bohužel v našem termínu byl vstup uzavřen

2026-04-13 • via Nuitee
A
Anthony • family_with_children • fr
7
Belle piscine
Pros:

La piscine

Cons:

Matériel de sport obsolète

2026-04-12 • via Nuitee
S
Sandramar • extended_group • lu
7
2026-04-10 • via Nuitee
L
Lorenzo • couple • us
10
Good staff and quiet area
Pros:

Beautiful design and good breakfast/room service option, close to Phuket Elephant Sanctuary

Cons:

Can be loud with the pool so close but there are quiet hours listed throughout the facility

2026-04-04 • via Nuitee
N
Nicolas • family_with_children • fr
10
2026-04-03 • via Nuitee
O
Ole • family_with_children • dk
7
2026-04-03 • via Nuitee
E
Elisabeth • couple • fr
1
2026-04-02 • via Nuitee
J
Jérémie • couple • fr
9
2026-03-22 • via Nuitee
M
Milijana • couple • de
8
Pros:

Das Hotel war schön, die unteren Zimmer hatten alle direkten Poolzugang. Die Zimmer waren sauber und das Personal hat sofort auf Änderungen und Wünsche reagiert.

Cons:

Das Restaurant.
Bei den Sternen erwartet man nicht das, das Personal mit einem dreckigen Metallwagen das Geschirr lautstark abräumt.
Tische waren mit Vogelkot beschmiert aber das hat die Kellner nicht gestört.
Und überall Vögel in diesem Restaurant!
Kein Wunder wenn die Krümel auf den Boden geschmissen werden und nie oder jedenfalls nicht in der Zeit die wir dort waren, wurde der Boden im Restaurant und der Terrasse gereinigt.
Wenn die Gäste das Brot oder das Obst nicht ordentlich abgedeckt haben sind sofort die Vögel dran gewesen.
Beim Frühstück fand ich sehr unschön das
die Küche zu viele Spiegeleier vorbereitet und diese werden dann auf dem Buffet warm gehalten. Und wenn diese das gesamte Frühstück über nicht bis zum letzten Ei verbraucht werden kriegt man trockene alte Eier. Wenn man um ein frisches bittet oder von beiden Seiten angebraten dann geben Aufpreis. Ich verstehe nicht warum so viele auf Vorrat gebraten werden.
Alles eher nicht so schön.

2026-03-21 • via Nuitee
K
Kumaravel • couple • in
10
2026-03-21 • via Nuitee
R
Roxane • couple • fr
10
2026-03-20 • via Nuitee
K
KENAN • couple • fr
9
Pros:

Le charme de l'hôtel avec sa piscine intérieure, chambre très correct et propre

Cons:

Accueil à la réception un peu froid! Nous avions réservé une chambre avec in grand lit et à l'accueil la réceptionniste nous redemande si nous voulons un grand lit nous lui disons oui et arrivé à la chambre voilà 2lits simple !

2026-03-19 • via Nuitee
S
Stella • couple • dk
5
Pros:

Poolområdet er dejligt. Restauranten også fin.
Værelserne var gode og rigtig fint med udgang til pool fra værelset.

Cons:

Der er intet ekstra over hotellet som underholdning, hygge eller andet. Det forventer man lidt af et hotel af den karakter.
Morgenmaden var ensformig.

2026-03-17 • via Nuitee
E
Enculescu • couple • de
6
2026-03-16 • via Nuitee