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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Electric vehicle charging station
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Stylish Boutique Hotel in Cumnock
Individually Designed Rooms: Enjoy the comfort of uniquely designed rooms with modern amenities including tea/coffee facilities and flat-screen TVs.
Gourmet Dining Experience: Delight your taste buds at the on-site restaurant offering locally sourced dishes in a relaxed ambiance for breakfast, lunch, and dinner.
Ideal Venue for Events: With a rich history and ample space, our hotel is the perfect setting for weddings and events, conveniently located near various attractions like golf courses and historic sites.
Experience elegance and convenience at Dumfries Arms Hotel. Book now for a memorable stay!
A deposit may be required at the property.
Location
Guest Reviews
Hotel easy to find centre of town.Plenty of parking.Beautiful decor,cosy bar, friendly welcoming staff
A lot of up and down stairs to rooms
Good stay, fitted our needs. Friendly staff. Enjoyed breakfast.
No lift to our floor but staff did help with luggage. Poor lighting in the room. Bathroom could do with an update.
It was handy for where we needed to go. The room was fine, clean, tidy and warm. Breakfast was good.
We were informed ON ARRIVAL that there was no hot water due to the boiler being replaced. Telling us at this point was not acceptable! We were going to my son’s rehearsal meal at 5:30 for his wedding and wanted to shower before attending. The girl on reception just told us the water should be on by 5!Additionally there was clearly a very skeleton staff on and trying to get a drink at the bar was a challenge, having to constantly hunt down a member of staff!
Very comfortable bed on loverly room.
Good food esp the Salmon decent range of drinks
Waiting staff great v helpful. Located next to a free car park with EV charging.
Our room was on 2 nd floor but there’s only a lift to floor 1 then lots of steps - I have mobility issues so it made it hard for me to- no staff offered to help.
L’ambiance l’environnement l’accueil la chambre
Rien !!
Friendly staff, nice breakfast that was included and restaurant on site for dinner. Especially liked the large room we had
Nothing really.
The Location of the Hotel is good we had a good size room with a walk in shower. We had breakfast and we had dinner each evening, but we didn't realise through Booking.com we could have had a meal deal.
The dinner was very good with a decent choice and reasonable price. The Breakfast was good, but at times a bit haphazard, it was supposed to start at 8am but never seemed to have everything ready on time. its ok if you want to sit all day but if you want to get up eat and go you were kept waiting for the fruit or croissants each day.
For the standard of hotel and the nice room we had, the beds /mattress were dreadful - lumpy and most uncomfortable, I did complain at reception but it was difficult to know who was actually in charge. The young part time staff were lovely and very helpful but they clearly were not in charge.
I would still recommend this hotel as perhaps the beds in this room were a one off, it was probably made worse as we were staying a few nights.
Fantastic hotel, ideal location to visit Dumfries House. Hotel was comfortable, very clean and the food in the restaurant was excellent.
Having to evacuate the hotel because an idiot guest had activated the fire alarm. Not the hotels fault.
Excellent breakfast,,could not be faulted,,lovely room and comfy bed and very good value for the price paid and a lovely Sunday lunch ,highly recommended 👍👌
Pity fire alarm was set off after midnight but was no fault of the hotel or staff
Very comfortable overnight stay. Staff very friendly.
Dinner and breakfast delicous.
Nothing
Downstairs
No cold water for shower. Only got one decent night sleep. Woken one night at 6.30 with noise of empty bottles going into recycling there was a wedding on Tuesday and it was like the Walton's with the guests shouting good night till 2am. On Wednesday there was no water in the room when I got back as they were sorting the boilers. I paid for a deluxe room and they hadn't provided a bottle of water for a drink. I was travelling home on Friday with 8 hour journey and was wakened by someone hoovering at 2am. I was told it might have been the night porter. When I complained I was offered a discount for next time and didn't have to pay for anything charged to room which didn't amount to much. It was like Fawlty Towers.
High class accommodation. Very comfortable bed and pillows. The room was spacious. The restaurant served a delicious dinner menu and a lovely breakfast. There was a lift and plenty of car spaces. We would stay again.
Nothing
Excellent location with large free car park next to it. Staff, room and food were all excellent. The only negative was a large wedding party using the lounge and bar in the afternoon and early evening so nowhere to sit for a drink.
As above
Overall good but the breakfast coffee was the worst I had ever come across
Coffee
Relaxed atmosphere, subtle background music, there was a wedding on and there was no excessive noise. Breakfast was very well presented and service was good.
nothing, it was good from check in to checkout. x
The staff and hotel are excellent this was the second time we stayed however will not use again as price of 170 for one night is very overpriced. The only issue with the decor is the carpets seem very old and worn.
Staff
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