Dumfries Arms Hotel

Hotels
8.5 (1392 reviews)
54 Glaisnock Street , Cumnock , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Delicious food
Cons:
Hot room
Uncomfortable bed
Drainage issues

Categories

Cleanliness
9.08
Rooms were very clean, although some complaints about temperature.
Service
9.05
Staff were exceptionally helpful & cheery, very pleasant and attentive.
Location
9.09
Good location being in walking distance to the centre of the town.
Room Quality
7.54
Some complaints about hot rooms and uncomfortable beds.
Amenities
8.07
Facilities were modern but some rooms had issues with noise.
Value for Money
8.03
Overall reasonable price, but some guests felt it wasn't worth the money.
Food and Beverage
8.58
Breakfast was superb with lots of options, though some found it overcooked.
Overall Experience
8.55
Enjoyable stay with good feedback, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:05

Property Description

Stylish Boutique Hotel in Cumnock

Individually Designed Rooms: Enjoy the comfort of uniquely designed rooms with modern amenities including tea/coffee facilities and flat-screen TVs.

Gourmet Dining Experience: Delight your taste buds at the on-site restaurant offering locally sourced dishes in a relaxed ambiance for breakfast, lunch, and dinner.

Ideal Venue for Events: With a rich history and ample space, our hotel is the perfect setting for weddings and events, conveniently located near various attractions like golf courses and historic sites.

Experience elegance and convenience at Dumfries Arms Hotel. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1392 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
M
Murie • solo_traveller • gb
7
2026-09-17 • via Nuitee
N
Nicholas • couple • gb
8
Good place for able bodied
Pros:

Very comfortable bed on loverly room.
Good food esp the Salmon decent range of drinks
Waiting staff great v helpful. Located next to a free car park with EV charging.

Cons:

Our room was on 2 nd floor but there’s only a lift to floor 1 then lots of steps - I have mobility issues so it made it hard for me to- no staff offered to help.

2026-09-16 • via Nuitee
B
Brodie • couple • gb
8
2026-09-16 • via Nuitee
J
Jean Michel • couple • fr
9
Détente et Bonne humeur
Pros:

L’ambiance l’environnement l’accueil la chambre

Cons:

Rien !!

2026-09-16 • via Nuitee
D
Dana • couple • gb
9
Pros:

Friendly staff, nice breakfast that was included and restaurant on site for dinner. Especially liked the large room we had

Cons:

Nothing really.

2026-09-16 • via Nuitee
S
Stephen • extended_group • gb
10
Ideal hotel in a lovely location to see the many sights Scotland has to offer can’t wait to return
Pros:

Excellent breakfast,,could not be faulted,,lovely room and comfy bed and very good value for the price paid and a lovely Sunday lunch ,highly recommended 👍👌

Cons:

Pity fire alarm was set off after midnight but was no fault of the hotel or staff

2026-09-13 • via Nuitee
D
David • family_with_children • gb
8
Comfortable venue with excellent food.
Pros:

Fantastic hotel, ideal location to visit Dumfries House. Hotel was comfortable, very clean and the food in the restaurant was excellent.

Cons:

Having to evacuate the hotel because an idiot guest had activated the fire alarm. Not the hotels fault.

2026-09-13 • via Nuitee
S
Sue • couple • gb
8
Perfect location if visiting Dumfries House and Glasgow
Pros:

The Location of the Hotel is good we had a good size room with a walk in shower. We had breakfast and we had dinner each evening, but we didn't realise through Booking.com we could have had a meal deal.
The dinner was very good with a decent choice and reasonable price. The Breakfast was good, but at times a bit haphazard, it was supposed to start at 8am but never seemed to have everything ready on time. its ok if you want to sit all day but if you want to get up eat and go you were kept waiting for the fruit or croissants each day.

Cons:

For the standard of hotel and the nice room we had, the beds /mattress were dreadful - lumpy and most uncomfortable, I did complain at reception but it was difficult to know who was actually in charge. The young part time staff were lovely and very helpful but they clearly were not in charge.
I would still recommend this hotel as perhaps the beds in this room were a one off, it was probably made worse as we were staying a few nights.

2026-09-13 • via Nuitee
I
Isobel • solo_traveller • gb
10
Pros:

Very comfortable overnight stay. Staff very friendly.
Dinner and breakfast delicous.

Cons:

Nothing

2026-09-12 • via Nuitee
P
Pam • solo_traveller • gb
1
Pros:

Downstairs

Cons:

No cold water for shower. Only got one decent night sleep. Woken one night at 6.30 with noise of empty bottles going into recycling there was a wedding on Tuesday and it was like the Walton's with the guests shouting good night till 2am. On Wednesday there was no water in the room when I got back as they were sorting the boilers. I paid for a deluxe room and they hadn't provided a bottle of water for a drink. I was travelling home on Friday with 8 hour journey and was wakened by someone hoovering at 2am. I was told it might have been the night porter. When I complained I was offered a discount for next time and didn't have to pay for anything charged to room which didn't amount to much. It was like Fawlty Towers.

2026-09-12 • via Nuitee
A
andrew • couple • gb
10
2026-09-11 • via Nuitee
S
Susan • solo_traveller • au
9
Pros:

High class accommodation. Very comfortable bed and pillows. The room was spacious. The restaurant served a delicious dinner menu and a lovely breakfast. There was a lift and plenty of car spaces. We would stay again.

Cons:

Nothing

2026-09-10 • via Nuitee
V
Val • couple • gb
8
Great Location, friendly staff and good food.
Pros:

Excellent location with large free car park next to it. Staff, room and food were all excellent. The only negative was a large wedding party using the lounge and bar in the afternoon and early evening so nowhere to sit for a drink.

Cons:

As above

2026-09-10 • via Nuitee
D
Duncan • couple • gb
9
2026-09-10 • via Nuitee
R
Rory • couple • gb
7
Pros:

Overall good but the breakfast coffee was the worst I had ever come across

Cons:

Coffee

2026-09-07 • via Nuitee
G
green • couple • gb
10
convenient, relaxed and comfortable x
Pros:

Relaxed atmosphere, subtle background music, there was a wedding on and there was no excessive noise. Breakfast was very well presented and service was good.

Cons:

nothing, it was good from check in to checkout. x

2026-09-07 • via Nuitee
S
Sarah • couple • gb
4
Good but overpriced
Pros:

The staff and hotel are excellent this was the second time we stayed however will not use again as price of 170 for one night is very overpriced. The only issue with the decor is the carpets seem very old and worn.

Cons:

Staff

2026-09-05 • via Nuitee
D
David • couple • gb
4
Will not be back in a hurry if ever
Pros:

Staff very pleasant

Cons:

Bed very uncomfortable. House keeping lax. Were not told our room was no use for elderly since no lift or help with bags.

2026-09-05 • via Nuitee
M
Matt • couple • gb
8
2026-09-03 • via Nuitee
V
Valerie • couple • gb
6
Pros:

Dinner was good. Breakfast was ok - limited

Cons:

better breakfast

2026-09-03 • via Nuitee