TORTUE HAMBURG

Hotels
•
Independent
Stadthausbrücke 10, Hamburg, 20355 , Hamburg , DE
49-40-334414000

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Pets allowed

Facilities

Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Porter/bellhop
Meeting rooms
Smoke-free property
Tours/ticket assistance
Snack bar/deli
Newspapers in lobby (surcharge)
Banquet hall
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Clean and tidy environment

Categories

Cleanliness
9.31
The hotel was clean and well-maintained, as noted in the reviews.
Service
9.78
Staff were polite and welcoming, contributing positively to the overall experience.
Location
9.32
The location is convenient with easy access to local attractions.
Room Quality
9.27
Rooms were noted as high-quality with solid furniture and cleanliness.
Amenities
9.3
Amenities matched the expectations for a hotel of this rating.
Value for Money
9.26
Pricing is consistent with the level of quality experienced.
Food and Beverage
9.31
Food and beverage options are likely satisfactory for a hotel of this standard.
Overall Experience
9.68
The overall experience was highly positive, with strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:18

Property Description

Terrace with Breathtaking Views

Make the most of our terrace views and enjoy amenities like complimentary Wi-Fi and concierge services. Savor French cuisine at our brasserie or opt for room service. Unwind at one of our 5 bars/lounges, and start your day with a delicious breakfast. Our 128 air-conditioned rooms feature free minibar items and premium bedding. Stay connected with free Wi-Fi and enjoy entertainment on flat-screen TVs. Prime Location in the Heart of Hamburg

Explore nearby attractions like Hamburg City Hall and Miniatur Wunderland. With a stay at TORTUE HAMBURG, you're just minutes away from the city's landmarks and cultural hotspots. Convenient Services and Amenities

Benefit from dry cleaning, a 24-hour front desk, and luggage storage. Immerse yourself in luxury and comfort during your stay. Book your stay now and experience luxury at its finest!

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.68
S
Stephanie
8
Pros:

Frühstück war sehr gut. Kein Buffet, große Auswahl a la carte.

2025-10-12 • via Nuitee
R
Roger Thomas • partner
10
Pros:

The Tortue is a fabulous hotel with top end bars and restaurants within.

2025-10-10 • via Nuitee
W
Walter • partner
8
Pros:

Sehr schönes Hotel mit freundlichem und hilfsbereitem Personal. Sehr sauber. Die Betten haben uns nicht zu 100% überzeugt (Rückenschmerzen).

2025-10-10 • via Nuitee
O
OLIVER
10
Pros:

Very nice hotel

2025-10-03 • via Nuitee
J
James Richards • partner
8
Pros:

Loved the valet parking. Hotel is modern and staff were accommodating.

2025-09-15 • via Nuitee
C
Christina
10
Fantastisk sted
Pros:

Tortue er et rigtig skønt sted med høj service og kvalitet.
Eneste lille minus er at værelserne ikke kan blive helt kolde nok, når man fortrækker at sove koldt. Har egen dyne med.
Men værelser, mad, beliggende er helt i top

2025-09-03 • via Nuitee
A
Alena • friends
10
Pros:

Wir hatten einen super Aufenthalt im Tortue. Von der Ankunft , dem Check-In bis zur Sauberkeit sowie der Ausstattung im Zimmer war alles top! Die Lage ist sehr praktisch, man ist in wenigen Minuten an der Binnenalster und bei einigen Einkaufsläden, trotzdem war es im Hotel selbst ruhig.
Ich würde das Tortue immer wieder zur Übernachtung in Hamburg wählen.

2025-08-07 • via Nuitee
A
Anthony
10
Pure luxury!
Pros:

How do you explain how pure luxury feels. That is how the hotel was from start to finish. Everything smooth from check in to check out.
The staff were so polite and welcoming, always a hello or goodbye! What an experience. I have a hotel for life in Hamburg now.

2025-07-27 • via Nuitee
J
Jose Antonio
10
Pros:

Esta muy bonito el hotel y el personal muy amable

2025-06-28 • via Nuitee
M
Martin • partner
10
Pros:

Alles perfekt soweit, nichts zu mäkeln. Zimmer und Ausstattung hochwertig, solide Türen, nüchternes Mobiliar, alles sauber.

2025-06-19 • via Nuitee
K
Kim
10
Pros:

Great hotel

2025-06-16 • via Nuitee
F
Frans
10
Pros:

Dejligt hotel

2025-06-15 • via Nuitee
U
Ulla
8
Pros:

Super ophold med virkelig god service og en god ambience.

2025-06-11 • via Nuitee
P
Pernille
10
Pros:

Great service all around - happy to come back to Tortue in Hamburg

2025-06-02 • via Nuitee
C
Charlotte
8
Pros:

Fantastiskt hotell men lyhört!

2025-05-24 • via Nuitee
J
Johannes w.
10
Pros:

Fantastisk hotel, med super bar / restaurant.

2025-05-06 • via Nuitee
T
tim
4
Pros:

Dårlig service mht tjek ud og ind ,støj i morgentimerne kl05 og frem lørdag morgen.

2025-04-27 • via Nuitee
P
Patrick Florian
10
Pros:

Super

2025-04-27 • via Nuitee
O
Oleksandr • family
10
Pros:

I like breakfast

2025-04-16 • via Nuitee
R
Richard
10
Pros:

Super nice hotel, perfect location. Breakfast super great !!

2025-04-14 • via Nuitee