Hotel da Baixa

Hotels
9.8 (2424 reviews)
Rua da Prata 231 , Lisbon , pt

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Exceptional housekeeping
Cons:
Issues with front desk communication
Access challenges

Categories

Cleanliness
9.84
Housekeeping team is exceptional; rooms consistently made up perfectly.
Service
9.99
Staff were consistently courteous, professional, and helpful.
Location
9.85
Fabulous location in a central area; however, access issues on pedestrian-only streets.
Room Quality
9.3
Rooms are generally good, though compact for some.
Amenities
9.83
Complimentary beverages available, but failure to inform about them affected experience.
Value for Money
9.79
Affordable considering the location and service, but not without issues.
Food and Beverage
9.84
No specific mentions in reviews but bar is cozy and a nice amenity.
Overall Experience
9.99
Mixed feelings due to service and communication issues, but overall still positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:59

Property Description

Luxurious Accommodation
Experience elegance and comfort in our double, twin, family rooms, and suites. Enjoy top-notch amenities like 4K TVs, Nespresso machines, and Bluetooth sound systems.

Culinary Delights
Indulge in a diverse culinary experience with our daily buffet breakfast offering vegetarian and gluten-free options. Our restaurant serves international and Portuguese dishes in a cozy atmosphere.

Prime Location
Conveniently situated in Lisbon's historic downtown, our hotel is a stone's throw away from Rossio Square and the Santa Justa Lift. Explore the vibrant neighborhood filled with restaurants, bakeries, and shops within walking distance.

Book now for an unforgettable stay at Hotel da Baixa and immerse yourself in the charm of Lisbon!

Important information:

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 50 per person per night when using an available extra bed.
    People 13 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 2424 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.85
Room Quality: 9.3
Amenities: 9.83
Value for Money: 9.79
Food and Beverage: 9.84
Overall Experience: 9.99
A
Alfred • couple • at
8
Pros:

Sehr gute Lage, alles schnelle erreichbar (Bahnhof, Straßenbahn, U-BAHN, Sehenswürdigkeiten etc.)

Cons:

Viel zu teuer immer Vergleich zur gebotenen Leistung.
Dass das Zimmer teuer ist, wusste ich aber schon im Vorhinein.

2026-05-28 • via Nuitee
T
Tami • couple • us
10
Lisbon in Luxury
Pros:

Excellent free city tout and breakfast. The staff was fantastic as well as the location.

Cons:

No complaints at all!

2026-05-27 • via Nuitee
K
Kalle • couple • fi
8
Missed expectations
Pros:

Convenient and central location for walking to Alfama, Bairro Alto and other neighborhoods. The more expensive rooms are decent size and comfortable.

Cons:

Located in the busiest touristy part of town can be quite annoying as the streets and alleys get very crowded. The food and cooking grease smell from restaurants got into the room with windows closed.

2026-05-26 • via Nuitee
E
Ekateryna • couple • ua
10
2026-05-25 • via Nuitee
J
jose manuel • couple • es
9
2026-05-25 • via Nuitee
A
Aygozel • couple • lt
9
2026-05-24 • via Nuitee
I
Ida • family_with_children • us
10
Pros:

Wonderful location and breakfast .

2026-05-20 • via Nuitee
M
MÜCAHİT • solo_traveller • tr
8
2026-05-19 • via Nuitee
R
Rosemary • solo_traveller • nz
10
Expensive but worth it
Pros:

Our room was clean and comfortable, but an extractor fan in the bathroom would have been good, as would a second armchair. Breakfast was a highlight of the day and the front desk staff couldn't have been more helpful and courteous.

Cons:

It was all good.

2026-05-17 • via Nuitee
F
Francisco • family_with_children • es
10
2026-05-17 • via Nuitee
B
Bruno • couple • it
8
Nrl complesso ok
Pros:

Posizione ottima
bagno grande però mancavano gli.appendini per asciugamani o altro
Non si sapeva dove mettere le proprie cose

Cons:

Colazione insufficiente perche mancante di frutta secca prugne biscotti fette biscottate

2026-05-16 • via Nuitee
T
Tali • couple • il
8
2026-05-16 • via Nuitee
Y
Yunior • couple • us
10
2026-05-15 • via Nuitee
O
Omer • solo_traveller • tr
10
Nice location
Pros:

andrea at the reception was so helpful and kind. she made our stay better. she helped us with our printing needs kindly. thank you very much

2026-05-15 • via Nuitee
O
Omer • couple • tr
10
Great location
Pros:

andrea at the reception was so helpful and kind. she made our stay better. she helped us with our printing needs kindly. thank you very much

2026-05-15 • via Nuitee
M
Mauro • couple • ch
10
2026-05-13 • via Nuitee
U
Umut • couple • tr
9
Tekrar geldigimde baska bir otel secenegine bakmam sanırım hersey harıkaydı
Pros:

Tesisin konumu inanılmaz bir noktada,gün icinde otelimize ugrayabildigimiz cok merkezi bir noktadaydı…calısanlar harıkaydı,oda tertemizdi ve büyüklüğü de yeterliydi

Cons:

Odamız otelin ışıklıgına bakıyordu haliyle cok karanlıktı ancak bu benım secimimdi,ısık almayan odaları daha uygun fiyata satıyorlardı,bu nedenle almıstım…eger sadece yatmadan yatmaya oteli kullanacaksanız bence bu uygun fiyat odslar f/p acısından uygun,

2026-05-13 • via Nuitee
G
gregory • couple • us
10
Ideal in every way
Pros:

Location, good vibe, large room

2026-05-11 • via Nuitee
M
Marc • couple • gb
10
2026-05-10 • via Nuitee
J
Jitendra • couple • in
10
2026-05-07 • via Nuitee