citizenM New York Bowery

Hotels
9 (4068 reviews)
189 Bowery , New York , US
+1 212-372-7274

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Limited controls for room amenities

Categories

Cleanliness
8.46
Multiple reviews note that the rooms were clean, but some issues with the tablet controlling cleanliness were mentioned.
Service
9.43
Many reviews highlight friendly and accommodating staff.
Location
9.97
Numerous comments praise the great location near restaurants, subway, and major attractions.
Room Quality
8.42
There are mentions of small room sizes; some wished for better controls over room features.
Amenities
8.95
The review highlights nice amenities like the rooftop and modern decor.
Value for Money
8.41
Expected sizes for New York pricing, but mentioned some good value for the area's cleanliness and design.
Food and Beverage
8.96
General positive comments about breakfast and brunch options.
Overall Experience
9.43
Overall positive experiences with minor drawbacks discussed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:11

Property Description

Modern and Convenient Stay in the Heart of Lower East Side

Innovative Room Controls and Entertainment: Experience the future of hospitality with room controls at your fingertips using an iPad or the citizenM app. Stream your favorite shows seamlessly with Chromecast connectivity, all complimentary.

Delicious Dining Options: Indulge in a buffet breakfast, grab a snack at the 24/7 canteenM, or sip on cocktails at the coffee-cum-cocktail bar. The open kitchen offers a variety of freshly prepared meals throughout the day.

Unique Amenities and Partnerships: Keep fit at the on-site fitness center and explore a curated selection of coffee table books from the MENDO bookshop. Enjoy easy access to nearby attractions like Brooklyn Bridge and One World Trade Center.

Ready to elevate your New York experience? Book your stay at citizenM New York Bowery now.

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

9
Based on 4068 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
P
Pat • couple • gb
10
The Hotel team made this lovely hotel into an outstanding place to stay.
Pros:

We loved everything about this hotel and the very friendly staff made it. The location of the hotel and the facilities were exceptional. We really enjoyed our days visiting many places and locations in New York and as the subway was so close by it was easy for us to get around. Would recommend this to everyone.

Cons:

We didn’t like that is was far far away from Scotland.
Nothing to say negatively about this hotel.

2026-09-19 • via Nuitee
L
LaShaunda • solo_traveller • us
10
Pros:

Location & View

Cons:

Small Room

2026-09-18 • via Nuitee
P
Papakento • solo_traveller • jp
8
2026-09-17 • via Nuitee
J
Julyane • solo_traveller • gb
9
Good Experience
Pros:

The location is great, very close to the subway. The room is small, but it has everything you need, and it worked very well for me.
The bed was super comfortable, and there’s a small table in the room, so you can work from there if needed. I worked from the room for two days as I was working UK hours, and it was very convenient. The Wi-Fi was superb!
The breakfast has everything you need, with fresh items constantly being replenished.
Overall, if you’re travelling for a business trip, this is a very good choice.

2026-09-17 • via Nuitee
C
Cristine • family_with_children • us
3
Pay direct to the hotel to avoid losing your room!
Pros:

I have stayed at Citizen M locations previously so I knew what to expect going into my stay. The bed is not a walk around. It is surrounded on 3 wides so you have to crawl in which can be uncomfortable when you are not alone for your stay.

Cons:

I had called ahead to advise the hotel of a late arrival to avoid my room being canceled. I was told it was noted. When my daughter and I arrived to the hotel at 12:30am, we were advised that the hotel had been overbooked and that they were trying to find us a room at another hotel. We sat at the hotel for 3 hours. Ultimately (as suggested by another guest in the same situation) I called other Marriot properties myself and found a room. I do not blame the employees for this issue but rather the hotel policy. The only contingency plan in place is to call other properties randomly to see if they can fit you in. This is a ridiculous situation to put a guest in especially after a lng day of travel! I would not suggest this hotel for that reason.
Additionally, there are a lot of drug users passed out or sleeping in the court yard of the property. There was security so I did not feel unsafe but Marriot should try some type of intervention to help the community around them!

2026-09-17 • via Nuitee
R
Raghda • couple • eg
8
Pros:

The staff were very helpful.

Cons:

The size of the rooms was really small.

2026-09-16 • via Nuitee
T
Tiago • extended_group • br
6
Não Ficaria mais região muito esquisita por conta dos drogados.
Pros:

Apesar do quarto ser minúsculo, ele possuía uma cama confortável e uma boa tecnologia embarcada. O chuveiro era bom (mas não excelente como costumam ser os dos hotéis americanos). Alguns funcionários atenciosos principalmente uma que ficava no Bar.

Cons:

Hotel possui uma quantidade enorme de drogados na frente dele. Existe próximo um abrigo de dormitório de moradores de rua próximo e fica muita gente usando drogas logo na frente dele cheiro chega a ser horrível. Apesar deles indicarem 2 garagens para estacionar seu carro, as duas funcionam apenas até as 22 horas. ou seja Chegamos após e o hotel não pode fazer nada encontramos outro estacionamento de 24 horas sozinhos. Deveria informar no e-mail que recebemos que os estacionamentos indicados pelo hotel não funcionam 24 horas.

2026-09-15 • via Nuitee
R
Rejielyn • solo_traveller • us
10
2026-09-14 • via Nuitee
B
BRYAN • couple • us
9
Pros:

Staff was great! Professional and courteous. Lots of art and great design

2026-09-14 • via Nuitee
E
EMILIE • solo_traveller • fr
8
2026-09-13 • via Nuitee
B
Barbara • family_with_children • at
9
2026-09-13 • via Nuitee
F
Frederic • couple • fr
10
2026-09-12 • via Nuitee
M
Melina • solo_traveller • us
8
I enjoyed my stay.
Pros:

I liked the location very close to everything I wanted to go to. I liked the rooftop bar.

Cons:

There is a homeless shelter nearby and as a solo traveler that did concern me the first night but it was fine.

2026-09-12 • via Nuitee
T
Thomas Jan • solo_traveller • de
9
2026-09-08 • via Nuitee
S
Suong • couple • us
10
amazing, super good, view is nice if you get a floor above 10!
Pros:

The view!

Cons:

Didn’t come with like soda in the fridge but that’s all

2026-09-08 • via Nuitee
A
Annatassia • couple • us
10
Very attentive staff. Was upgraded to one of their tower suites and was greeted with a bottle of wine
Pros:

Amazing property! Also very beautiful! Staff is very welcoming

2026-09-08 • via Nuitee
T
Tal • solo_traveller • il
10
2026-09-06 • via Nuitee
C
Courtney • solo_traveller • us
6
Blah
Pros:

The view that I had to pay extra for

Cons:

The trailer-park shower set up; no complimentary coffee

2026-09-05 • via Nuitee
K
kelly • couple • gb
7
2026-09-04 • via Nuitee
E
Elizabeth • solo_traveller • us
8
2026-09-04 • via Nuitee