citizenM New York Bowery

Hotels
8.7 (3874 reviews)
189 Bowery , New York , US
+1 212-372-7274

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Very comfortable beds
Friendly, helpful staff (named staff praised)
Excellent central location near SoHo/Chinatown
Clean rooms (many guests)
Mini-fridge in room
Large, practical showers and good city views
Cons:
Small/cramped rooms for some guests
Street/front area has homeless presence and can feel unsafe at night
In-room tech/tablet and TV streaming issues
No kettle/coffee in some rooms
At least one report of dirty rooms / poor room condition
Limited outlets and difficulties accommodating CPAP for one guest

Categories

Cleanliness
9
Multiple guests describe rooms as spotless and the hotel as very clean; one guest reported a dirty room, but the overall sentiment is strongly positive.
Service
9.2
Staff repeatedly praised as friendly, attentive and helpful (Dante named specifically); security at the entrance noted positively.
Location
8.5
Excellent central location near SoHo/Chinatown with good transit links and shopping; several guests noted street-level degradation, homelessness and safety concerns at night.
Room Quality
8.6
Rooms are small but bright and well-designed, with very comfortable beds and relatively large showers; some guests found rooms too cramped or had severe issues in particular rooms.
Amenities
8.4
Mini-fridge and large shower are positives; in-room tech (tablet controls, TV streaming) received mixed or negative comments and some useful items (kettle/coffee) were absent for some guests.
Value for Money
8.7
Many guests felt the hotel offered good value (comfortable beds, location), though a few reviewers felt it was not worth the price given room size or location issues.
Food and Beverage
8.7
No consistent comments about on-site food & beverage in the reviews; assigned the target overall rating as a baseline for this category.
Overall Experience
8.5
Overall stay exceeded expectations for many guests (comfortable beds, friendly staff, convenient location), but negative reports about neighborhood safety, occasional dirty rooms and tech/amenity issues lowered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Modern and Convenient Stay in the Heart of Lower East Side

Innovative Room Controls and Entertainment: Experience the future of hospitality with room controls at your fingertips using an iPad or the citizenM app. Stream your favorite shows seamlessly with Chromecast connectivity, all complimentary.

Delicious Dining Options: Indulge in a buffet breakfast, grab a snack at the 24/7 canteenM, or sip on cocktails at the coffee-cum-cocktail bar. The open kitchen offers a variety of freshly prepared meals throughout the day.

Unique Amenities and Partnerships: Keep fit at the on-site fitness center and explore a curated selection of coffee table books from the MENDO bookshop. Enjoy easy access to nearby attractions like Brooklyn Bridge and One World Trade Center.

Ready to elevate your New York experience? Book your stay at citizenM New York Bowery now.

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

8.7
Based on 3874 reviews
Cleanliness: 9
Service: 9.2
Location: 8.5
Room Quality: 8.6
Amenities: 8.4
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.5
F
Fiona • family_with_children • gb
8
2026-10-31 • via Nuitee
T
Thomas • couple • fr
10
2026-10-31 • via Nuitee
D
delphine • couple • fr
9
Très bon hôtel pour se reposer du chaos de la ville
Pros:

Très pratique ! Il y a un mini frigo dans la chambre, on peut prendre facilement se là vaisselle ou de l’eau, et même rechauffer des plats. Le lit est HYPER confortable. J’ai choisi la vue Bowery (pas soho) car c’etait plus calme, et effectivement il n’y avait pas beaucoup de bruit. C’est super pour se reposer après le chaos de la ville. Le personnel est bienveillant, avenant, et toujours là pour nous aider. Il y a aussi la sécurité à l’entrée. La douche est grande, salle d’eau très pratique. L’hôtel se trouve à littéralement un passage piéton de Soho.

Cons:

Le quartier est moins sûr. Cela peut être effrayant si vous voyagez seule.
La tablette contrôle toutes les lumières, télévision, etc.

2026-10-31 • via Nuitee
R
Rochelle • couple • gb
10
Perfect NYC stay
Pros:

Great location and friendly staff

Cons:

N-A

2026-10-30 • via Nuitee
L
Louise • couple • us
10
Pros:

a heads up to Dante, who was extremelly kind and helpful :)

2026-10-29 • via Nuitee
T
TANAPORN • extended_group • th
10
Pros:

There was absolutely nothing I disliked! The room was spotless, comfortable, and exactly as pictured. The bed was very comfortable, the location was excellent, safe, and easy to find, and the host was exceptionally friendly and helpful. Everything exceeded our expectations, and we couldn't have asked for a better stay!

Cons:

-

2026-10-29 • via Nuitee
C
Cindy • couple • us
8
2026-10-29 • via Nuitee
M
Magdalena • couple • pl
5
2026-10-29 • via Nuitee
S
Sandra • couple • de
10
Pros:

Perfekte Lage, wenn man die lebendige Lage in SoHo mag. Direkt gegenüber geht man in die Spring Street u. ist mitten im Shopping Eldorado.
Zudem sehr gute Anbindung an die Öffis.
Zimmer sehr klein, aber total gemütlich und ausreichend. Man ist ja ohnehin den ganzen Tag unterwegs. Duschkabine u. Waachbecken stehen direkt im Zimmer, es gibt kein extra Badezimmer. Aber auch das war nicht störend. Die Dusche ist recht groß im Verhältnis zum Zimmer u. der Duschstrahl herrlich.
Unser Zimmer war in der 17.Etage, toller Blick auf die Stadt.

2026-10-28 • via Nuitee
J
James • couple • us
8
2026-10-26 • via Nuitee
S
Simon • solo_traveller • nz
9
2026-10-26 • via Nuitee
H
Heather • solo_traveller • us
10
2026-10-26 • via Nuitee
P
Philippe • couple • fr
9
Pros:

Hôtel très propre, literie très confortable et personnel avenant
Hôtel bien situé, à proximité de Chinatown, de SoHo et de différentes lignes de métro qui permettent d'aller rapidement dans d'autres quartiers

Cons:

Le parfum d'intérieur du hall principal de l'hôtel est un peu trop présent
La placette devant l'hôtel est fréquentée par des personnes en situation de précarité

2026-10-23 • via Nuitee
S
Sloan • solo_traveller • us
3
Stay somewhere else.
Pros:

N/A

Cons:

The rooms felt dirty.

2026-10-21 • via Nuitee
C
Cedric • extended_group • ch
7
2026-10-21 • via Nuitee
T
Tadd • couple • us
9
2026-10-20 • via Nuitee
J
Ji Na • solo_traveller • sg
8
2026-10-18 • via Nuitee
A
Andrea • family_with_children • cl
10
2026-10-18 • via Nuitee
S
Sokol • solo_traveller • xk
10
2026-10-17 • via Nuitee
G
Guilherme • solo_traveller • br
6
Pros:

Limpeza e eficiência dos funcionários

Cons:

Quartos muito apertados e localização

2026-10-17 • via Nuitee