citizenM New York Bowery

Hotels
CitizenM
9 (3962 reviews)
189 Bowery , New York , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Limited controls for room amenities

Categories

Cleanliness
8.46
Multiple reviews note that the rooms were clean, but some issues with the tablet controlling cleanliness were mentioned.
Service
9.43
Many reviews highlight friendly and accommodating staff.
Location
9.97
Numerous comments praise the great location near restaurants, subway, and major attractions.
Room Quality
8.42
There are mentions of small room sizes; some wished for better controls over room features.
Amenities
8.95
The review highlights nice amenities like the rooftop and modern decor.
Value for Money
8.41
Expected sizes for New York pricing, but mentioned some good value for the area's cleanliness and design.
Food and Beverage
8.96
General positive comments about breakfast and brunch options.
Overall Experience
9.43
Overall positive experiences with minor drawbacks discussed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:11

Property Description

Modern and Convenient Stay in the Heart of Lower East Side

Innovative Room Controls and Entertainment: Experience the future of hospitality with room controls at your fingertips using an iPad or the citizenM app. Stream your favorite shows seamlessly with Chromecast connectivity, all complimentary.

Delicious Dining Options: Indulge in a buffet breakfast, grab a snack at the 24/7 canteenM, or sip on cocktails at the coffee-cum-cocktail bar. The open kitchen offers a variety of freshly prepared meals throughout the day.

Unique Amenities and Partnerships: Keep fit at the on-site fitness center and explore a curated selection of coffee table books from the MENDO bookshop. Enjoy easy access to nearby attractions like Brooklyn Bridge and One World Trade Center.

Ready to elevate your New York experience? Book your stay at citizenM New York Bowery now.

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 3962 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
C
Chloe solo_traveller gb
8
2026-07-04 via Nuitee
C
Canan solo_traveller de
8
2026-07-04 via Nuitee
A
adrienne couple gb
8
A hotel that is great to hang out in with compact but cleverly designed rooms
Pros:

The common areas are great to hang out in and this hotel has amazing skyline views from the bar.

2026-07-04 via Nuitee
C
Charlotte couple ca
8
2026-07-04 via Nuitee
J
Josef solo_traveller au
10
2026-07-03 via Nuitee
L
Leandro solo_traveller ar
10
Hermoso hotel en la mejor zona de NYC
Pros:

Ubicación excelente, cama cómoda, vista espectacular, lobby y café hermoso, agua fría disponible 24hs, personal muy amable y hacía el esfuerzo extra. Un día recibí muchos paquetes y Matt sin que dijera nada se ofreció a acompañarme hasta el piso 19 para poder abrirme la puerta de mi habitación ya que yo tenía las manos ocupadas.

Cons:

La habitación está ok de tamaño para 1, pero para 2 con equipaje es chica, pero bueno esto es normal en NYC

2026-07-02 via Nuitee
K
Kelsey couple fr
10
Personnel au top
Pros:

La domotique la vue

2026-07-02 via Nuitee
M
michelle family_with_children us
8
2026-07-01 via Nuitee
C
Carla solo_traveller au
6
Hit and miss experiences here
Pros:

Second time staying here. The locstion is good and the rooms are cleverly designed. Feel super comfortable for a solo traveller. Reception staff helpful.

Cons:

The property were having significant issues with the elevators, the cleaning services were reduced and the staff at the cafe were particularly unfriendly over the weekend.

2026-07-01 via Nuitee
G
GauravMathur100 Family Mumbai, Maharashtra
6
Great youth hostel or 2 star hotel not a 4 star hotel
Pros:

If you review this as a youth hostel, it’s outstanding and for anything around $150/ night this is a great deal. Functional rooms and a well designed cafe/ co-working space. All room controls on an iPad, which works well. Self check-in is very convenient.

However, I ended up paying more than $400/night and at that price it’s misleading to call it a 4 star hotel - they don’t warn you adequately on the website. They call it a 4 star hotel on some websites, which is completely misleading. The elevators are inadequate - 7-8 minute wait each time you call an elevator and then it is jammed with people so you often have to wait for the next round. The room was so small that two people cannot have open suitcases. No iron or ironing board, no real wardrobe. Washbasin is part of the room not in the tiny bathroom. They don’t clean your room by default- need to ask them for towels and sheets to be changed.

In summary, it’s a great 2 star hotel with microscopic rooms and grossly inadequate elevators. Book with that expectation and you will love the experience. Come in thinking of it as a 4 star hotel and you will be horrified.

2026-06-29 via Tripadvisor
J
Julia couple se
9
Pros:

Trevlig lounge på bottenplan, trevlig rooftop, fin utsikt från rummet, fräscha välplanerade rum trots liten storlek, trevlig personal.

Cons:

Sängarna och kuddarna va inte så bekväma.

2026-06-28 via Nuitee
C
Carla solo_traveller au
10
Clever, compact and secure. Modern oasis in NYC
Pros:

The property is so carefully designed to maximise space. For a solo traveller it was just perfect and enough room. Everything was clean and the room serviced daily. Really well setup for people managing jet lag. Great neighbourhood with so much to do! I’d rather have been staying here than in Times Square. Upper floor with good view.

Cons:

For two people it may be a little small.

2026-06-28 via Nuitee
T
Tommy couple nl
9
Heerlijk geslapen, mooi uitzicht, leuke wijk.
Pros:

Super fijn bed, wel erg hoog. Dichtbij metro, leuke wijk en eettentjes in de buurt. Super stille airco, je hoort hem niet.

Cons:

Prijzig, ontbijt duur. Maar je zit in NY

2026-06-28 via Nuitee
H
Huyen solo_traveller us
2
2026-06-28 via Nuitee
J
Joey couple nl
7
Prima kamer, innovatief design, mooi uitzicht
Pros:

Mooi uitzicht, locatie

Cons:

Kleine kamers voor 2 grote koffers

2026-06-27 via Nuitee
N
Natalie couple gb
10
2026-06-27 via Nuitee
T
Thomas solo_traveller de
9
2026-06-27 via Nuitee
M
Maria solo_traveller se
9
Fun atmosphere, friendly staff and excellent location. Great view from my room.
Pros:

The style, the location and the view from the room

2026-06-27 via Nuitee
T
Toby couple us
7
2026-06-26 via Nuitee
D
Delphine family_with_children fr
8
Super semaine au coeur d'un quartier très vivant
Pros:

Chambre très sympa, en voyage avec mon fils. Ambiance jeune. Pièce commune très sympa

Cons:

Espace un peu petit pour les rangements.

2026-06-25 via Nuitee