Facilities

Full-service spa
Area shuttle (surcharge)
Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Bicycle rentals nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Nice breakfast
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.96
Several reviews indicate issues with cleanliness, including dirty towels and sheets.
Service
10
Guests consistently praise the staff for being friendly, helpful, and accommodating.
Location
10
The hotel is well-located in Ubud, providing a quiet retreat despite being in a bustling area.
Room Quality
9.46
Rooms are described as charming and spacious, though some mention the need for refurbishment.
Amenities
8.96
Guests noted limited facilities and issues with advertised amenities like the mini-bar and spa.
Value for Money
9.46
Some reviews feel the price does not match the overall quality due to cleanliness issues.
Food and Beverage
9.96
Breakfasts are highlighted positively, but some found the food offerings insufficient.
Overall Experience
10
Many guests expressed a strong desire to return, valuing their overall stay positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:12

Property Description

Luxurious Spa Experience
Indulge in massages and relaxation treatments at the on-site spa.

Recreational Amenities
Enjoy the outdoor pool and explore the area with available bicycles for rent.

Convenience and Comfort
Benefit from complimentary Wi-Fi, room service, and concierge services.

Ready to experience ultimate relaxation at Kebun Indah Ubud? Book your stay now!

Important information:

  • 24-hour pool access
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.6
Based on 564 reviews
Cleanliness: 8.96
Service: 10
Location: 10
Room Quality: 9.46
Amenities: 8.96
Value for Money: 9.46
Food and Beverage: 9.96
Overall Experience: 10
S
Sherif solo_traveller au
8
Pros:

Staff was very friendly and welcoming. They make you feel at home and are always eager to help anyway they can. The place is peaceful and very good value for money.

2026-07-25 via Nuitee
M
Marcel family_with_children cz
10
Pros:

Klidný resort v zahradě, 100 metrů od hlavní silnice, v absolutním klidu, Velmi ochotný a vstřícný personál. Měli jsme dva pokoje a obzvláště Tea House s venkovní koupelnou předčil veškerá očekávání. Doplňuji velmi dobrou cenu na centrum Ubudu. Absolutní soukromí, vrátil bych se zase.

Cons:

Trochu starší vybavení, a hladina bazénu plná spadaného listí a drobných větviček. S ohledem na to, že se resort nachází v bujné vegetaci to ale nezhoršuje celkové hodnocení.

2026-07-22 via Nuitee
M
Mauricio couple es
9
Lloc encantador
Pros:

Allotjament tranquil i amb encant. Habitació tipus vil·la amb balconet exterior. Esmorzar deliciós molt complet i amb opcions vegetarianes. Habitació gran i llit còmode. Personal encantador i sempre disposat a ajudar, estil familiar. Bany privat dins l’habitació amb una zona exterior amb una petita font i bassa d’aigua. Molt bona qualitat-preu.

2026-07-20 via Nuitee
K
Katarzyna extended_group pl
10
2026-07-20 via Nuitee
M
Michèle family_with_children nl
9
Super!
Pros:

Het lieve personeel en de ruime authentieke woning. Het ontbijt was erg goed.

Cons:

Alles was goed!

2026-07-18 via Nuitee
A
Alisa couple ru
6
Близко к кафе, ресторанам, магазинам, к лесу обезьян, но жить шумно, спать иногда не возможно, и очень темные и неуютные
Cons:

Местоположение хоть и в глубине от дальней дороги, но номер который нам достался был рядом с парковкой мотобайков, иногда спать было просто невозможно

2026-07-17 via Nuitee
C
Catarina couple pt
10
2026-07-17 via Nuitee
C
Cushla couple nz
9
Pros:

Authentic Balinese property. Amazing staff, so friendly and helpful. Awesome Breakfasts.

2026-07-17 via Nuitee
N
nicola solo_traveller gb
10
Amazing stay in Ubud
Pros:

Fab location in the centre of Ubud, but also relaxing and peaceful. Staff were lovely and so friendly and helpful.

Cons:

Nothing

2026-07-17 via Nuitee
C
christine family_with_children ch
9
2026-07-17 via Nuitee
E
Eva couple de
10
Pros:

Das Personal war einfach fantastisch! Auch wenn wir in Indonesien selten schlechte Erfahrung gemacht haben, stach das Personal hier durch Hilfsbereitschaft und Freundlichkeit klar heraus! Hier fühlt man sich zuhause! Das Badezimmer war zudem ein Highlight!

2026-07-12 via Nuitee
T
tanya solo_traveller au
6
Handy to many things so as a person who likes to walk everywhere that was great.
Pros:

Staff were lovely. Long path from main road was not great at night as a female on her own, My room next to a carpark. it was fine but not 4star quality - my expectations were for 4star. If it was 3star I would be less judgemental.

Cons:

my room faced a carpark. I happily stay 3star/4star & 5star and there are expectations with each of those. So my expectations were not met.

2026-07-11 via Nuitee
A
Aernout couple nl
9
Heerlijke plek om te landen op Bali
Pros:

Erg sfeervol, vriendelijk personeel, fantastisch ontbijt

Cons:

We zaten in de familiekamer en naast ons was een parkeergelegenheid voor scooters. Dat was soms iets lawaaierig

2026-07-09 via Nuitee
P
Paola solo_traveller it
8
Carino
Pros:

La posizione in centro a Ubud ma appartata. La gentilezza dello staff e la colazione in camera.

Cons:

Stanza buia. Piscina piccolina, zanzare molte.

2026-07-08 via Nuitee
J
Jada couple au
10
2026-07-08 via Nuitee
O
olivier solo_traveller fr
9
Pros:

Très bon emplacement, personnel très attentionné, acceuil avec jus de fruits, fruits et sourire.

Cons:

Salle de bain un peu vieillotte.

2026-07-07 via Nuitee
R
Riccardo solo_traveller it
10
Tutto perfetto
Pros:

Tutto, struttura ottima personale super gentile e cibo per colazione buonissimo

Cons:

L'unica pecca è che, visto i prezzi della vita locale, l'ho trovato un po' alto. In ogni caso li vale

2026-07-05 via Nuitee
E
Els solo_traveller ie
10
Pros:

Such a lovely spot of quiet paradise in a buzy spot. Staff was so welcoming and helpfull.

Cons:

Nothing it was one nicest place we have been in!

2026-07-04 via Nuitee
A
Ana solo_traveller ae
10
Pros:

Everything

Cons:

All is good

2026-07-03 via Nuitee
A
Allison couple us
7
2026-07-02 via Nuitee