Aquatio Cave Luxury Hotel & SPA

Hotels
9.4 (1568 reviews)
Via Conche , Matera , it
+39 0835 189 1014

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful location
Attentive service
Unique spa experience
Well-designed rooms
Cons:
Spa cleanliness issues
Breakfast quality inconsistent
Privacy concerns in room design

Categories

Cleanliness
8.44
Room cleanliness had some issues in the spa area.
Service
9.91
The staff was described as very attentive and professional.
Location
9.95
The location was praised for its beauty and character.
Room Quality
9.4
Rooms were described as beautiful, though some had privacy issues.
Amenities
9.43
The spa and additional amenities received positive feedback.
Value for Money
9.39
Generally considered good value for the level of service and experience.
Food and Beverage
8.94
Food quality was good, but breakfast was noted as needing improvement.
Overall Experience
9.71
Overall stay was described as magnificent with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:16

Property Description

Luxurious Accommodation in Matera Sassi UNESCO World Heritage Site

Modern Comforts: All air-conditioned rooms feature modern furnishings, flat-screen TVs, and elegant bathrooms with complimentary toiletries.

Gastronomic Delights: Indulge in a buffet breakfast with fresh local products and savor traditional cuisine at the on-site restaurant.

Relaxation and Recreation: Guests can unwind with 60 minutes of complimentary spa access, including a sauna, hammam, indoor pool, and a tea corner. Bike and car rentals are also available for exploring the area.

Experience the charm of Matera at Aquatio Cave Luxury Hotel & SPA. Book now for an unforgettable stay!

Important information:

When booking more than 5 rooms, please note that different conditions may apply.

Please note, children aged 16 and under are not allowed in the spa.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 7 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1568 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 9.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 9.71
D
DIONYSIOS • extended_group • gr
10
Pros:

My stay at this hotel in Matera was truly unforgettable. The property is one of a kind, carved directly into the ancient rock, with stunning cave-style rooms that offer a unique and authentic experience.

The interior architecture is simply exceptional. Every detail has been thoughtfully designed to blend seamlessly with the natural surroundings, preserving the beauty and character of the rock while providing every modern comfort.

The breakfast was among the best I have ever had at any hotel, with an outstanding selection of fresh, high-quality local products and impeccable service.

The spa was equally remarkable—a peaceful and luxurious retreat, perfectly integrated into the cave setting, making the entire wellness experience truly unique.

If you’re looking for an extraordinary place to stay in Matera, I couldn’t recommend this hotel more highly. It exceeded all my expectations and made my visit even more memorable.

2026-07-25 • via Nuitee
M
Marylynne • extended_group • ca
10
Staff and room were outstanding
Pros:

Everything

Cons:

Nothing

2026-07-25 • via Nuitee
A
alderaan • Family
10
An Unforgettable Stay in the Heart of Matera
Pros:

Matera is an extraordinary destination and an absolute must-visit. The ancient cave city is breathtaking both during the day and when beautifully illuminated at night, creating one of the most memorable places we’ve ever visited.

Aquatio Cave Luxury Hotel & Spa is a unique place to stay and perfectly captures the character of this remarkable UNESCO World Heritage city. Check-in was warm and efficient, and the staff were friendly and welcoming throughout our stay.

Our room was beautifully designed to retain the authentic feel of a traditional cave while offering all the modern comforts and amenities. Although the room was a little compact, it was spotless, well equipped and featured a lovely terrace with an incredible view across Matera.

Breakfast was excellent, with a wide variety of fresh, high-quality options. The cave spa was another highlight, with its atmospheric pool, sauna and steam room providing the perfect place to relax after a day of exploring.

There were a couple of areas where the experience could be improved. The air conditioning struggled to keep up during our stay when temperatures reached around 38°C. Also, while we completely understand that cars are not permitted within the historic centre, transporting luggage to and from the hotel was quite challenging over the uneven streets. A hotel-operated luggage shuttle, such as a small electric buggy or tuk-tuk, would be a fantastic addition and would make arrivals and departures much easier.

Overall, Aquatio offers a memorable and authentic experience in one of Italy’s most fascinating cities. While there are a few areas that could be enhanced, the unique setting, beautiful spa and excellent location make it a hotel we’d happily recommend to anyone wanting to experience the magic of Matera.

2026-07-24 • via Tripadvisor
S
Sylvie • couple • ch
9
Magique
Pros:

L’emplacement, la chambre, la vue incroyable.

2026-07-24 • via Nuitee
S
Salvador • couple • es
10
2026-07-21 • via Nuitee
B
Bernardo • couple • pt
10
Excelente experiência, um quarto outstanding e um excelente serviço
Pros:

O quarto era excelente

2026-07-20 • via Nuitee
R
Reuven • couple • il
9
הכל במלון מצויין, פרט לאמור לעיל,
Pros:

מעולה! מבחר רב ומאוד טעים
להפתעתנו שודרגנו לסויטה יפה וענקית.

Cons:

מאחר ואין במלון ולא לידו אפשרות לחניית רכבנו והיה לנו קשה מאוד, להיסחב עם מזוודותינו מהחניון הכי קרוב למלון, במיוחד שיש בדרך קטעים עם מדרגות וירידות משמעותיות .
לנו עובדה זו לא היתה ידוע וכשבררנו עם המלון נמסר לנו שאין להם שירות הסעה מהמלון ואליו.
לדעתי, כדי שהמלון יקבל ציון יוצא מן הכלל, במודעתם בבוקינג, עליהם לפרסם לא רק שלא ניתן להגיע למלון ברכב של אורחי המלון, מומלץ להגיע מהחניה למלון במונית (ושאין להם הסעה עצמית)

2026-07-20 • via Nuitee
X
xin • family_with_children • cn
9
2026-07-19 • via Nuitee
J
Joanne • solo_traveller • ch
10
2026-07-19 • via Nuitee
D
Daniela • extended_group • uy
10
Excelente opción en Matera, muy hermoso hotel. Destaco la atención de todo el personal, y especialmente Filomena de la r
Pros:

Precioso lugar, excelente ubicación, muy moderno, muy comfortable y con una excelente atención del personal.

Cons:

Todo fue muy bueno!!!
Solo agregaría más frutas y más jugos naturales en el desayuno.

2026-07-18 • via Nuitee
J
Jane • solo_traveller • us
10
If you want real experience in Matera you have to stay here. Excellent location.
Pros:

Amazing setup in caves with amazing SPA

Cons:

No complaints

2026-07-18 • via Nuitee
G
Gilles • couple • fr
10
Séjour exceptionnel dans ce superbe hotel. Emplacement exceptionnel.
Pros:

TOUT. Etablissement exceptionnel. Chambre atypique et moderne, très bien équipée. Confort au top.

Cons:

A savoir : établissement non accessible avec sa voiture : parking et transfert à réserver (cout supplémentaire, transfert pas très chaleureux : il faut se débrouiller avec ses bagages. Dépose à 40 mètres de l'hotel avec des pavés et des marches). Mais situation géographique incroyable au coeur des Sassi.
Petit déjeuner : il serait judicieux de prévoir les boissons (café), collations chaudes (omelettes, bacon, ....) notamment à disposition plutot que devoir commander (même si gratuit). Ce serait plus fluide.

2026-07-16 • via Nuitee
K
Kristy • couple • gb
10
A fabulous experience that I would recommend to anyone!
Pros:

A great location in the heart of the Sassi. A bit hard to get to, but that is the appeal of the experience.

Cons:

Nothing - it was great!

2026-07-16 • via Nuitee
F
Fernanda • couple • br
9
2026-07-16 • via Nuitee
A
Antonio • couple • it
10
2026-07-15 • via Nuitee
B
Ben • extended_group • gb
10
Pros:

Wonderful

2026-07-14 • via Nuitee
Νικολετα • couple • gr
7
2026-07-13 • via Nuitee
R
Renata • couple • br
9
2026-07-13 • via Nuitee
N
NEIL • couple • gb
10
This hotel is a real gem in the heart of a unique UNESCO site .The staff and the aesthetics made ou.
Pros:

The staff were amazing particularly Sabrina and Filomena who accommodated our last minute request for an additional night with an upgrade to both our rooms .
The hotel and its spa facilities are amazing, a lovely place to stay , with great aesthetics and ambiance, in a prime location.

2026-07-12 • via Nuitee
S
Shannon • couple • us
10
2026-07-12 • via Nuitee