Candeo Hotels Kobe Tor Road

Hotels
•
Candeo Hotels
8.3 (4044 reviews)
Chuo-ku Sannomiya-cho 3-8-8 , Kobe , JP
+81 78-958-6755

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast
Comfortable amenities
Cons:
Unpleasant room odors
Small room size
Poor water pressure

Categories

Cleanliness
7.51
Some reviews noted unpleasant smells in the rooms, indicating room cleanliness could be an issue.
Service
8.98
Multiple reviews highlight friendly and responsive staff.
Location
9.02
The location is consistently praised for its convenience and proximity to shopping and transportation.
Room Quality
7.47
Some rooms were described as small, and there were complaints about poor water pressure.
Amenities
8.5
Guests appreciated the availability of a large bathing area and the comfort of provided products.
Value for Money
7.96
While some guests felt the rates were high for the room quality, others appreciated the overall offering.
Food and Beverage
8.51
Breakfast received positive feedback as being decent and enjoyable.
Overall Experience
8.48
The overall experience was rated positively despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:56

Property Description

Convenient Location
Located in the heart of Kobe City Centre, Candeo Hotels Kobe Tor Road offers easy access to Sannomiya Station and Motomachi Station, making it a perfect choice for travelers looking to explore the city effortlessly.

Relaxing Amenities
Unwind after a day of sightseeing at the hotel's sauna, or take advantage of the 24-hour front desk for all your needs. The air-conditioned rooms with private bathrooms, kettles, and fridges ensure a comfortable stay for all guests.

Delicious Dining Options
Start your day with a delicious buffet breakfast featuring a mix of Japanese and Western dishes, providing the perfect fuel for your adventures in Kobe.

Book your stay at Candeo Hotels Kobe Tor Road now for a memorable and convenient experience in Kobe!

Important information:

Additional fees apply for meals for children sleeping in existing beds who are 6-11 years when booking with meal-inclusive rate.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 4044 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
S
sora • couple • jp
10
2026-09-19 • via Nuitee
凌作 • solo_traveller • jp
7
2026-09-18 • via Nuitee
T
Tanya • couple • th
8
Cons:

Dampy smell in bedroom

2026-09-18 • via Nuitee
優美 • couple • jp
7
Pros:

とにかく清潔感がある

Cons:

お部屋のクーラーから変な匂いがしました。スタッフに伝えるとすぐに別の部屋に案内してくれたので、快適に過ごせました。

2026-09-17 • via Nuitee
K
Keiko • solo_traveller • jp
8
お仕事の後ゆったりするには快適です
Pros:

どこのカンデオホテルでもそうですが、入るところからの香りが好きです。
今回の朝ごはんも美味しかったです。

Cons:

洗面所の歯ブラシが挿してあるボックスがゴミや髪の毛が残ってて、気持ち悪かったです。お部屋のお風呂にはいる人が少ないし、お掃除がしにくいのかもしれませんが。

2026-09-16 • via Nuitee
M
Maxime • couple • be
7
De passage à Kobe
Pros:

Chouette hôtel pour une nuit. C’est un peu l’équivalent de nos ibis style si je devais faire une comparaison. Les chambres sont fonctionnelles. L’hôtel propose un sauna (H / F séparés) avec des horaires larges et le petit déjeuner est vraiment très très bien.
Parfait pour une nuit si vous êtes de passage à Kobe. Pour plus, c’est un peu juste.

Cons:

La chambre est petite et la literie moyennement confortable. Il y avait qq tâches sur les draps. La SDB est petite; si vous êtes grand (>1m80) ça peut être compliqué…

2026-09-16 • via Nuitee
M
MITSUYUKI • extended_group • jp
8
2026-09-15 • via Nuitee
W
wanshen • couple • tw
4
地理位置很好，但房間有霉味地毯乾淨度要加強
Pros:

逛街方便

Cons:

房間有很重霉味，
浴室較小
櫃台有濃濃煙味
電梯太慢
放置牙刷杯沒清掃

2026-09-14 • via Nuitee
K
Kasparas • solo_traveller • lt
9
Pros:

Everyrhing was very good.

Cons:

The big AC in the room that was too strong for that type of room

2026-09-13 • via Nuitee
Y
YUN HSUAN • family_with_children • tw
10
2026-09-13 • via Nuitee
G
Giulia • couple • ch
7
2026-09-13 • via Nuitee
郭 • couple • tw
8
地點不錯，離三宮走路6分鐘，元町只要1分鐘
Pros:

早餐、櫃檯服務員態度親切，笑容滿滿

Cons:

每個房間都有異味，第一間，潮霉味，換房，煙味，櫃檯回應，無房可換，答應第二天，會請除味公司，用臭氧除味，第二天歸來，還是有異味，只好將冷氣調低溫度，該飯店沒有環保選項，但看得出來，未做清潔工作

2026-09-12 • via Nuitee
A
Anneli • solo_traveller • se
8
2026-09-11 • via Nuitee
書菡 • solo_traveller • tw
8
Pros:

地點還不錯，離jr元町很近，我們幾乎都去元町轉車（天氣熱懶得走到三宮）不過走商店街約10分鐘也能到三宮站，房間乾淨，唯一髒的大概就是冷氣出口，我發現也有人提過冷氣出口太髒，真的蠻誇張的，房務人員，真的應該擦拭一下，比我家冷氣還要髒😂14樓有大澡堂，我很喜歡桑拿房，溫度很熱，裡面也有木頭的香味，很棒！

Cons:

冷氣出風口真的太髒了

2026-09-11 • via Nuitee
L
LING TING • couple • tw
5
房間、浴室充滿了霉味，空調運轉聲音過大，無法好好休息🙁
Pros:

地點

Cons:

整潔度極差！

2026-09-10 • via Nuitee
T
Tzu-wei • solo_traveller • tw
8
2026-09-10 • via Nuitee
W
WON HYOUNG • extended_group • kr
8
Pros:

고베 여행을 하기에 좋은 위치

Cons:

복도에 퀘퀘한 냄새가 남

2026-09-10 • via Nuitee
W
Willy • couple • fr
5
À éviter
Pros:

L’hôtel est très bien situé juste pour visiter mais aussi pour prendre le JR ou métro.

Cons:

La chambre ne vaut pas un 4*. La chambre était très humide, même nos vêtements ont pris l’humidité. La Clim ne fonctionne pas bien, il y a une odeur de renfermé. Il n’y a pas vraiment de salon excepté devant l’accueil.

2026-09-10 • via Nuitee
T
tonyindahouse69 • solo_traveller • gb
8
Pros:

Good location, comfortable bed, hot shower. Staff helped with transferring luggage on to our next destination

Cons:

Room was hard to fit 2 suitcases. Bathroom floor was slippy.

2026-09-10 • via Nuitee
C
Chia Nan • solo_traveller • tw
10
2026-09-10 • via Nuitee