Premier Alatau Hotel

Hotels
7 (384 reviews)
Dostyk Street 105 , Almaty , kz

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ski storage
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor room quality
Breakfast dissatisfaction

Categories

Cleanliness
5.5
Several reviews mentioned issues of dirt and poor maintenance.
Service
9
Positive feedback about the staff, especially manager Fatima and her helpfulness.
Location
9
Many reviews praised the location as good and convenient.
Room Quality
6
Concerns raised about mattress quality and overall room condition.
Amenities
7
Mixed feelings noted with old facilities and some non-functional elements.
Value for Money
6.5
Criticism of pricing versus the quality of accommodation.
Food and Beverage
5.5
Complaints about breakfast quality, with some items described as unpleasant.
Overall Experience
7.5
A mix of positives and negatives, leading to a neutral overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:14

Property Description

Luxurious Accommodation
Experience comfort and convenience at Premier Alatau Hotel, nestled in the scenic Samal district of Almaty. Our modern, air-conditioned rooms with balconies and satellite TV offer a relaxing stay after exploring Kok-Tobe Mountain just a short walk away.

Convenient Location
With Abay Metro Station nearby, guests have easy access to explore the city. Enjoy a leisurely stroll to various cafes and shops, or visit popular attractions like Kok Tobe Tower, Medeo skating rink, and Chimbulak Ski Resort, all within a short distance from the hotel.

Easy Access to Transportation
Whether arriving by train at Almaty-2 Train Station or by air at Almaty Airport, Premier Alatau Hotel offers a convenient location for travelers. Book your stay with us for a memorable experience in Almaty.

Important information:

Guests are requested to inform the property of their expected arrival time. This can be noted in the Special Request box when booking or negotiated directly with the administration of the property.

Please note that this property does not provide a visa support.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs KZT 200 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for KZT 6,000 per person per night when using an existing bed.
    People no matter the age stay for KZT 6,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 384 reviews
Cleanliness: 5.5
Service: 9
Location: 9
Room Quality: 6
Amenities: 7
Value for Money: 6.5
Food and Beverage: 5.5
Overall Experience: 7.5
Ульяна • family_with_children • uz
7
2026-05-30 • via Nuitee
M
Mariya • couple • kz
8
2026-05-22 • via Nuitee
Максим • couple • by
10
2026-05-19 • via Nuitee
A
Aidar • couple • kz
10
2026-05-17 • via Nuitee
Z
Zholbaryskhan • solo_traveller • kz
10
Pros:

Чисто, аккуратно и сервис отличный
Персонал вежливый

2026-05-16 • via Nuitee
S
Shyngys • couple • kz
6
2026-05-15 • via Nuitee
Сергей • couple • kz
10
2026-05-13 • via Nuitee
Y
Yerlan • couple • kz
7
2026-05-12 • via Nuitee
Байбориев • extended_group • kz
1
Не советую, фото и факт отличается.
Pros:

Местоположение

Cons:

Было очень грязно, старый интерьер, все мебели уставшие, убирались ужасно

2026-05-10 • via Nuitee
Алексей • solo_traveller • kz
10
Класс
Pros:

Все нормально

Cons:

Супер

2026-05-09 • via Nuitee
N
Nurkhat • solo_traveller • kz
8
2026-05-09 • via Nuitee
Оксана • couple • kz
10
2026-05-07 • via Nuitee
B
Baurzhan Nurgaliyev • couple • kz
7
Шикарный отель из СССР
Pros:

Отличное месторасположение (особенно для желающих посетить высокогорный курорт Шымбулак и Медео), шикарный вид на телебашню Кок-Тюбе, размер номера, клиентоориентированность персонала, завтраки по талонам, по своему наполнению и помещению словно из СССР

Cons:

Гостиница, а вернее 2 оставшихся от неё этажа, т.к. все остальные это офисы, нуждается в реновации (ощущение, что ремонт не делали со времени открытия в 1974 году)

2026-05-07 • via Nuitee
L
Ludmila • solo_traveller • lv
5
2026-05-06 • via Nuitee
I
INNA • couple • kz
10
2026-05-04 • via Nuitee
N
Nurken • family_with_children • kz
10
Pros:

Приемлемая стоимость проживания.

Cons:

Есть некоторые недостатки, которые вам известны.

2026-05-03 • via Nuitee
T
Tatiana • couple • ru
8
2026-05-03 • via Nuitee
M
Magomed • couple • us
8
2026-05-02 • via Nuitee
M
Magomed • extended_group • us
7
2026-05-02 • via Nuitee
A
Arif Emre • couple • tr
7
Pros:

fena değil

Cons:

çeşit çok az

2026-04-30 • via Nuitee