Premier Alatau Hotel

Hotels
7 (423 reviews)
Dostyk Street 105 , Almaty , kz

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor room quality
Breakfast dissatisfaction

Categories

Cleanliness
5.5
Several reviews mentioned issues of dirt and poor maintenance.
Service
9
Positive feedback about the staff, especially manager Fatima and her helpfulness.
Location
9
Many reviews praised the location as good and convenient.
Room Quality
6
Concerns raised about mattress quality and overall room condition.
Amenities
7
Mixed feelings noted with old facilities and some non-functional elements.
Value for Money
6.5
Criticism of pricing versus the quality of accommodation.
Food and Beverage
5.5
Complaints about breakfast quality, with some items described as unpleasant.
Overall Experience
7.5
A mix of positives and negatives, leading to a neutral overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:14

Property Description

Luxurious Accommodation
Experience comfort and convenience at Premier Alatau Hotel, nestled in the scenic Samal district of Almaty. Our modern, air-conditioned rooms with balconies and satellite TV offer a relaxing stay after exploring Kok-Tobe Mountain just a short walk away.

Convenient Location
With Abay Metro Station nearby, guests have easy access to explore the city. Enjoy a leisurely stroll to various cafes and shops, or visit popular attractions like Kok Tobe Tower, Medeo skating rink, and Chimbulak Ski Resort, all within a short distance from the hotel.

Easy Access to Transportation
Whether arriving by train at Almaty-2 Train Station or by air at Almaty Airport, Premier Alatau Hotel offers a convenient location for travelers. Book your stay with us for a memorable experience in Almaty.

Important information:

Guests are requested to inform the property of their expected arrival time. This can be noted in the Special Request box when booking or negotiated directly with the administration of the property.

Please note that this property does not provide a visa support.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Location

Guest Reviews

7
Based on 423 reviews
Cleanliness: 5.5
Service: 9
Location: 9
Room Quality: 6
Amenities: 7
Value for Money: 6.5
Food and Beverage: 5.5
Overall Experience: 7.5
Бобиржан • couple • kz
10
2026-09-12 • via Nuitee
Сисенова • solo_traveller • kz
5
Pros:

Местоположение

Cons:

Ремонт требуется

2026-09-07 • via Nuitee
Светлана • couple • kg
10
2026-09-07 • via Nuitee
R
Rustem • solo_traveller • kz
5
Окунитесь в 80-е глав XX века
Pros:

Местоположение. Доброжелательный персонал.

Cons:

Очень старый номерной фонд. Запах как-будто остался с советских времён.
Завтрак в столовке соответствует антуражу. Но дедушка очень приветливый.

2026-09-05 • via Nuitee
Z
Zharkinov • family_with_children • kz
8
2026-09-05 • via Nuitee
A
Aigul • family_with_children • kz
1
Ужасный отель, пожалела что его выбрала
Pros:

Тольео локация и былое имя отеля - решила там остановиться на неделю. Но только заселившись, поняла что нужно съезжать.

Cons:

Телевизор ничего не показывает. Какие то полосы на экране. Картинка вообще не четкая. Сантехника вся старая. Балконы не закрываются, двери на заходят в свои ставни, щеколды не работают. Когда съезжала, персонал сказал, что мы знаем об этих недостатках. Типа старый же отель, что вы хотите.

2026-09-05 • via Nuitee
Аday • couple • kz
5
2026-09-03 • via Nuitee
H
Hazel • couple • sg
1
2026-09-03 • via Nuitee
Сергей • couple • kz
10
2026-09-01 • via Nuitee
A
Ardak • couple • kz
10
Pros:

Брәі ок

2026-08-29 • via Nuitee
T
T • solo_traveller • kz
8
2026-08-27 • via Nuitee
J
Jalol • solo_traveller • uz
7
looks like hotel had its glory days in '90s, and been relatively forgotten afterwards. USSR forever
Cons:

The broken or cracked windows in the room

2026-08-27 • via Nuitee
D
Daniyar • solo_traveller • kz
7
2026-08-26 • via Nuitee
R
Ruslan • solo_traveller • ae
6
В целом хорошее расположение, чистая постель и большие номера дают хореюошее впечатление
Pros:

Большой номер и низкая цена

Cons:

Старый отель с вонючим от влажности кавролином.
Слабые завтраки-очень слабые
В номере бегаю огромные сверчки

2026-08-26 • via Nuitee
N
Nurken • couple • kz
10
2026-08-24 • via Nuitee
T
Thajudeen M. Abdu • solo_traveller • om
5
Can't say good!
Pros:

The location was good. The room I took was spacious with a separate bedroom. The staff were friendly and helpful.

Cons:

The bathroom was so tiny with a tinier bath that you can just stand straight in it. The balcony was there that was so dusty and dirty that you cannot make use of. I never so anyone using it in the six days I stayed there too. Power outage in between left me without a proper bath in the evening for three days. Hot water supply was also affected. They don't provide water bottles and coffee supplies after the first day. The hotel could have been a great one in the Soviet times, but it's a building in ruins now with a ruined facade. There wasn't proper lighting in the room: just a corner lamp. The other light was was fixed strangely behind the curtains.

2026-08-21 • via Nuitee
A
ALEKSEI • couple • kz
1
Больше не приеду в номере нет холодильника, ремонта был в 1973
Pros:

Ужасно

Cons:

Персонал не компетентный

2026-08-19 • via Nuitee
Y
Yetkin • solo_traveller • tr
8
2026-08-19 • via Nuitee
J
jing • couple • cn
7
总体不错，推荐
Pros:

位置不错，离山很近，方便去坐缆车。附近有大超市，方便吃饭购物。房间很宽敞

Cons:

英语交流有点困难，早餐一般般。

2026-08-19 • via Nuitee
B
Bektassov • solo_traveller • kz
8
Pros:

Месторасположение

Cons:

Завтрак

2026-08-15 • via Nuitee