Premier Alatau Hotel

Hotels
7 (401 reviews)
Dostyk Street 105 , Almaty , kz

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor room quality
Breakfast dissatisfaction

Categories

Cleanliness
5.5
Several reviews mentioned issues of dirt and poor maintenance.
Service
9
Positive feedback about the staff, especially manager Fatima and her helpfulness.
Location
9
Many reviews praised the location as good and convenient.
Room Quality
6
Concerns raised about mattress quality and overall room condition.
Amenities
7
Mixed feelings noted with old facilities and some non-functional elements.
Value for Money
6.5
Criticism of pricing versus the quality of accommodation.
Food and Beverage
5.5
Complaints about breakfast quality, with some items described as unpleasant.
Overall Experience
7.5
A mix of positives and negatives, leading to a neutral overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:14

Property Description

Luxurious Accommodation
Experience comfort and convenience at Premier Alatau Hotel, nestled in the scenic Samal district of Almaty. Our modern, air-conditioned rooms with balconies and satellite TV offer a relaxing stay after exploring Kok-Tobe Mountain just a short walk away.

Convenient Location
With Abay Metro Station nearby, guests have easy access to explore the city. Enjoy a leisurely stroll to various cafes and shops, or visit popular attractions like Kok Tobe Tower, Medeo skating rink, and Chimbulak Ski Resort, all within a short distance from the hotel.

Easy Access to Transportation
Whether arriving by train at Almaty-2 Train Station or by air at Almaty Airport, Premier Alatau Hotel offers a convenient location for travelers. Book your stay with us for a memorable experience in Almaty.

Important information:

Guests are requested to inform the property of their expected arrival time. This can be noted in the Special Request box when booking or negotiated directly with the administration of the property.

Please note that this property does not provide a visa support.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs KZT 200 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for KZT 6,000 per person per night when using an existing bed.
    People no matter the age stay for KZT 6,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 401 reviews
Cleanliness: 5.5
Service: 9
Location: 9
Room Quality: 6
Amenities: 7
Value for Money: 6.5
Food and Beverage: 5.5
Overall Experience: 7.5
U
Utenov • solo_traveller • kz
6
Pros:

Админ кыз барлығын тез тез орналастырды номерге🙏

2026-07-19 • via Nuitee
A
Arman • solo_traveller • cy
5
2026-07-17 • via Nuitee
Гульжан • solo_traveller • kz
8
2026-07-16 • via Nuitee
Z
Zhanar • family_with_children • kz
10
2026-07-15 • via Nuitee
N
Nurkhat • solo_traveller • kz
10
Pros:

Location and comfy bed

Cons:

Room seems outdated and needs renovating

2026-07-13 • via Nuitee
A
Alim • solo_traveller • cn
8
2026-07-11 • via Nuitee
S
salah .j • solo_traveller • om
7
Pros:

Location perfect close to everything

Cons:

The room was too old, breakfast was not good...no drinking water was provided daily just on arrival

2026-07-11 • via Nuitee
Куюков • solo_traveller • kz
10
2026-07-09 • via Nuitee
S
Shyngys • couple • kz
6
2026-07-08 • via Nuitee
A
Amirkhanova • family_with_children • kz
2
Pros:

Расположение

Cons:

Все пыльное - шторы окна все заляпанное прям несет пылью особенно если открыть балкон. Белье также вроде чистое но непонятно почему от него чешешься.

2026-07-03 • via Nuitee
Алина • family_with_children • kg
10
Вид классный на горы! Приедем ещё)
Pros:

Ни смотря на то, что отель старенький, довольно чисто и отличное местоположение. Персонал очень приветливый, отзывчивый, кормят нормально.

Cons:

Шумновато, не хватает звукоизоляции. Вайфай периодически отваливается. Кофе хорошего бы к завтраку😅

2026-07-01 • via Nuitee
B
Bappaditya • solo_traveller • ae
1
Rude staff...poor quality
Pros:

Nothing

Cons:

Rude staff...very poor food quality, horrible breakfast, not a good location at all

2026-06-20 • via Nuitee
S
SANGCHEOL • solo_traveller • kr
3
2026-06-20 • via Nuitee
M
Mukhtar • solo_traveller • kz
10
2026-06-16 • via Nuitee
A
Aidar • couple • kz
10
2026-06-15 • via Nuitee
Куанбаева • solo_traveller • kz
5
Сделайте современный ремонт внутри и снаружи.Поменяйте телевизор на смарт,
Pros:

Местоположение
Ближе к аэрапорту

Cons:

Старый дизайн,диваны кровать старый.Тв не смогли включить.Сам гостиница на фото прям яркое,но в реале требует ремонта.

2026-06-03 • via Nuitee
T
Tatyana • solo_traveller • kz
7
Pros:

Очень понравился персонал администратор гостиницы Макпал.
Приятная, отзывчевая, клиентоорентированная, хорошо знает город, очень квалифицированный специалист.

2026-06-02 • via Nuitee
A
Assan Ruziyev • solo_traveller • kz
7
2026-06-02 • via Nuitee
Ульяна • family_with_children • uz
7
2026-05-30 • via Nuitee
M
Mariya • couple • kz
8
2026-05-22 • via Nuitee