Kingfisher Nest Hotel Suites- Westlands, Near Sarit Center

Hotels
8.7 (765 reviews)
Mwanzi Road , Nairobi , ke

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Good location
Comfortable amenities
Cons:
Noisy at night
Cleanliness issues
Room size could improve

Categories

Cleanliness
8.19
The cleanliness was noted as needing improvement, particularly the floor and noise during housekeeping.
Service
9.16
The staff were described as very welcoming, professional, and friendly.
Location
9.2
The hotel is centrally located near Westgate mall and is within walking distance to many amenities.
Room Quality
8.15
Some reviews mention that rooms could be larger and issues with hot water.
Amenities
8.68
The rooftop pool and bar receive positive comments, indicating good facilities.
Value for Money
8.64
The overall value was regarded well, but some guests felt certain aspects could justify improvements in value.
Food and Beverage
8.69
The breakfast buffet and hotel restaurant received positive remarks, but some guests found it just adequate.
Overall Experience
8.86
Guests expressed overall satisfaction with their stay despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:51

Property Description

Rooftop Pool and Sun Terrace
Family-Friendly Restaurant
24-Hour Front Desk and Currency Exchange

To book your stay at Kingfisher Nest with access to these amazing amenities, visit our website now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 3 years old to 8 years old stay for free when using an available extra bed.
    People 9 years old and over stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 765 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
E
EMMANUELLE couple fr
4
Pros:

La qualité des plats servis au restaurant est médiocre . Le personnel n’est pas toujours aimable .

2026-07-24 via Nuitee
M
Marie couple de
8
Pros:

Gute Lage. Das Personal war äußerst nett und aufmerksam. Der Kaffee beim Frühstück war sehr lecker.

Cons:

Das Zimmer war gut ausgestattet, der Boden allerdings nicht zu 100% sauber. Außerdem war das Hotel etwas hellhörig.

2026-07-23 via Nuitee
O
OBINNA ANTHONY couple ng
9
Worth every single penny 🥰
Pros:

It was perfect and very clean

2026-07-22 via Nuitee
F
Florian couple de
7
Gut aber mit tücken
Pros:

Die Lage des Hotels war top, man hat sich in der Gegend sehr sicher gefühlt und das Westgate Shopping Center liegt in unmittelbarer Nähe.
Preislich ist es ebenfalls sehr gut, hatten bei unserer Buchung ohne Frühstück gebucht aber einen super Discount bekommen.
Der Poolbereich war ebenfalls sehr sauber, und man konnte dort gut verweilen. Leider gab es nicht genügend Handtücher für die Liegen und auf Nachfrage warteten wir über eine Stunden ohne ein Handtuch zu bekommen.

Das Frühstück war gut, die Egg-Station war das Highlight, jedoch nicht sehr abwechslungsreich.

Cons:

Leider hatte unsere Dusche ein Leck, nach jedem Duschgang war unsere halbes Bad überflutet.

Abends aßen wir im dazugehörigen Restaurant und nicht am Buffet, dort warteten wir auf unser Abendessen über eine Stunden obwohl kaum Gäste das Restaurant besuchten.

Zudem war in den Nächten immer was los, es war teilweise richtig laut bis nach 1 Uhr nachts, was das Schlafen fast unmöglich machte.

2026-07-22 via Nuitee
M
Michael Lucas solo_traveller nl
10
2026-07-21 via Nuitee
P
pierre-yves solo_traveller fr
5
Décevant, pas à la hauteur de la promesse
Pros:

le breakfast

la piscine

Cons:

Qu'on me demande de payer un supplement pour 2 enfants qui étaient pourtant dans ma demande de réservation et mes échanges de mails. Et encore 20 dollars chacun pour leur petit déjeuner, prix très elevé

L'eau chaude qui n'est jamais arrivee le matin

La télé qui ne marchait pas le soir de la finale de la coupe du monde

2026-07-20 via Nuitee
C
Charlystravels solo_traveller at
4
Pros:

Frühstück ist ok. Gut ist, dass man sich ein Frühstückspaket machen lassen kann, wenn man früher los muss.

Cons:

An einem Nachmittag/Abend gab es eine Hochzeit im Hotel. Es war massiv laut, sodass das Zimmer quasi nicht benutzbar war, Ruhe und Schlaf defacto unmöglich. Generell ist das Hotel sehr hellhörig. Vorangekündigt war es auch nicht. Nachdem ich mich beschwert habe, hat sich das Personal zwar entschuldigt, aber entgegen kommen bzw Entschädigung hab es keine. Aufgrund dieser Veranstaltung war auch der Pool zwei Tage nifht benutzbar. Auch hier keine Entschädigung.

2026-07-19 via Nuitee
P
Pelageh family_with_children at
7
Pros:

Sehr sauber und Personal war sehr nett

Cons:

Es ist sehr hellhörig und am Abend, hört man sowohl Gäste im Gang als auch die Nachbarn nebenan wenn sie um 23 Uhr Fernsehen. Das war sehr unangenehm.

2026-07-18 via Nuitee
P
Patrizia couple at
9
2026-07-17 via Nuitee
R
Rene Apack solo_traveller us
10
Excellent in Nairobi
Pros:

I loved everything ❤️ great room great shower good bed delicious extensive breakfast

Cons:

Nothing

2026-07-17 via Nuitee
L
lillian solo_traveller ke
7
2026-07-17 via Nuitee
K
Kaltwasser solo_traveller ca
8
Pros:

Great location, very close to two Malls, very safe Hotel, high security level, very friendly & helpful Staff, fantastic Roof top terrasse, great pool on the 11th floor, great food at the Hotel Restaurant 👍👍👍

Cons:

We had bad luck with Room Nr. 308, directly above the Restaurant, which turns into a Party location every night. So it was incredibly loud. The Hotel is loud overall. Sound seems to travel up from the courtyard / reception area 24/7.
Room 308 has no daylight, poor ventilation, and some wear & tear⁷

2026-07-17 via Nuitee
S
Suzanne solo_traveller gb
10
Lovely hotel in a safe location for a few nights stay
Pros:

It was bright, colourful, and staff were the same. The room was a decent size with a TV that enabled you to log into your Netflix and Prime accounts. The bathroom was clean and the pool was nice with a good few loungers around it.

Cons:

The shower head had clearly not been cleaned properly in a long time and the water was spraying all over the place.

My room was next to the service elevator and as a result I was woken up really early in the morning.

2026-07-16 via Nuitee
M
Marius couple at
8
Great location, fair deal
Pros:

Location, staff and restaurant options for dinner.
View from the pool.

Cons:

Breakfast could offer more variety. We didn’t manage to get omlettes in time.

2026-07-15 via Nuitee
I
Ilhan solo_traveller ke
10
Pros:

I loved the room very clean and staff are very friendly. Plus it's near good shops and restaurants.

Cons:

It needs iron in the room and a robe

2026-07-15 via Nuitee
G
Grace couple ug
10
2026-07-14 via Nuitee
B
Buyaka couple zm
9
2026-07-14 via Nuitee
A
Apiwe solo_traveller za
10
Pros:

Great value for money
Beautiful space
Very friendly staff
Great location, close to the mall

2026-07-14 via Nuitee
S
Steven solo_traveller gb
9
2026-07-13 via Nuitee
J
JOB couple ke
8
2026-07-13 via Nuitee