Comfort Inn & Suites Oklahoma City near Bricktown

Hotels
•
Comfort
7 (842 reviews)
1809 E Reno Avenue , Oklahoma City , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, accommodating front desk staff (notably 'Mickey')
Affordable / good value for price
Pool available and enjoyed by families
Some rooms described as clean, spacious and comfortable
Cons:
Serious cleanliness issues (roaches, mildew, odors, missing ceiling tiles)
Room damage and maintenance problems (burn holes, stains, broken furniture, TV issues)
Location concerns for some (out of the way, near truck stop)
Inconsistent breakfast/service and limited vending/ice amenities

Categories

Cleanliness
3.5
Multiple reviews report serious cleanliness problems: roaches, mildew in showers, broken/empty toiletries, missing ceiling tiles, smoke smell, dirty/broken tiles and carpet damage—overall poor cleanliness.
Service
10
Service is consistently praised across reviews: front desk staff (notably 'Mickey') described as extremely friendly, accommodating and helpful, often cited as the highlight of stays.
Location
6
Mixed mentions: some guests appreciate a convenient location (minutes from Bricktown), while others call it out-of-the-way or next to a truck stop and note the neighborhood is not ideal.
Room Quality
5
Room quality is mixed to negative: some rooms were spacious and comfortable, but many reports of uncomfortable beds, burn holes, stains, damaged furniture, TV problems, odors and infestations indicate uneven room condition.
Amenities
8
Amenities had positives (pool enjoyed by families, basic breakfast available) but also issues (elevator problems being addressed, limited ice machines, no vending machines, occasional cold pool).
Value for Money
9
Several guests note the hotel is affordable and good value for the price, with some surprised that staff and basic comfort delivered reasonable value despite other problems.
Food and Beverage
6.5
Breakfast is available and acceptable to some, but multiple complaints about limited variety, items running out early, cold food and inconsistent service lower this score.
Overall Experience
8
Overall experience is mixed: exceptional staff often salvage stays and some guests would return, but serious cleanliness and occasional room/infrastructure issues (bugs, odors, damage) negatively impact others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-04 06:05

Property Description

Modern Amenities and Convenient Location
Located just 3.5 km from Chesapeake Energy Arena, Comfort Inn & Suites Oklahoma City near Bricktown offers a comfortable stay with a fitness center, indoor pool, and free WiFi.

Exceptional Services
Guests can enjoy the convenience of a 24-hour front desk, business center, and concierge service at this 3-star hotel.

Nearby Attractions
Explore Oklahoma City's cultural sites with Oklahoma City Museum of Art just 4.4 km away and Oklahoma City National Memorial 4.9 km from the property.

Experience convenience and comfort at Comfort Inn & Suites Oklahoma City near Bricktown. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Guest Reviews

7
Based on 842 reviews
Cleanliness: 3.5
Service: 10
Location: 6
Room Quality: 5
Amenities: 8
Value for Money: 9
Food and Beverage: 6.5
Overall Experience: 8
S
Sierra • family_with_children • us
8
Overall it was a great visit.
Pros:

Price was great and staff was friendly and helpful!

Cons:

Pull out bed was extremely uncomfortable , also we couldn’t get extra towels until we turned in our dirty towels which was inconvenient but I sorta understand just a little frustrating!

2026-08-05 • via Nuitee
L
Lori • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-08-04 • via Nuitee
K
Kyle • family_with_children • us
2
2026-08-03 • via Nuitee
B
Brian • solo_traveller • us
1
2026-07-24 • via Nuitee
S
Steven • solo_traveller • us
3
Pros:

The gm was pretty good

Cons:

The over night from desk worker was not good and housekeeping wasn't good

2026-07-24 • via Nuitee
T
Tina • solo_traveller • us
3
Pros:

Friendly staff good air conditioning , good breakfast

Cons:

Had to put up another $200 deposit once checked in, my understanding booking.com held a $250 deposit and sent a email to me no other payment needed for check in. Had to be switched to another room after getting unpacked due to refrigerator not working and tv had issues in the 1st room we checked in to. 2nd room that we was given 1 of the bed sheets had fresh writing on it from a pen, led me to believe that the sheets had not been changed

2026-07-24 • via Nuitee
D
Dawn • solo_traveller • us
8
Need a little TLC outside
Pros:

I liked that they had a pool, that the rooms were clean, and that they offer breakfast.

Cons:

I didn't like that the remote was missing the back on it and did not work when we arrived. The parking lot had trash in it as well.

2026-07-23 • via Nuitee
H
Hector • family_with_children • us
10
2026-07-21 • via Nuitee
T
Tracy • solo_traveller • us
8
2026-07-15 • via Nuitee
H
Harris-miles • solo_traveller • us
1
Pros:

Leaving

Cons:

Everything. The front desk (GM) was super rude, unfriendly, condescending and belittling. And when it was time to check out he was not at the front desk but wanted us to stand around for 10 minutes to wait on him. But our Uber ride was there and we couldn't do that.

2026-07-13 • via Nuitee
C
Carcamo • family_with_children • us
10
Me gustó la tranquilidad, el desayuno, limpieza y confortable
2026-07-13 • via Nuitee
M
Melinda • solo_traveller • us
8
2026-07-13 • via Nuitee
J
Justin • solo_traveller • us
10
2026-07-11 • via Nuitee
L
Lemus • solo_traveller • us
1
2026-07-10 • via Nuitee
S
Steve • solo_traveller • us
1
If you like sleeping with one eye open, or school lunches, or showering with bugs, this is the spot!
Pros:

The coffee was okay. The breakfast was like a school lunch cafeteria and the lunch ladies have been told to conserve as much food as they can to keep costs down. There was no juice whatsoever. It was very much like an underfunded soup kitchen. I liked that it was directly across the street from the Greyhound Bus Station.

Cons:

Aside from the abysmal cafeteria situation, there were obvious maintenance and cleanliness issues. The carpets were old and frayed and missing in some places. The metal framing around the bathroom door was rusted. There was mold growing in my bathtub. I ended up cutting my stay short because a roach in my shower. I also had to jump through 1,000 hoops in order to get a refund for my unused nights.

2026-07-06 • via Nuitee
L
Lesa • couple • us
7
2026-06-28 • via Nuitee
D
Dannon • family_with_children • us
5
My stay would’ve been super pleasant if others were considerate.
Pros:

I liked the rooms and all the amenities.

Cons:

Next door neighbors stayed up hooping and hollering and laughing all hours of the night.

2026-06-28 • via Nuitee
J
Jerra • couple • us
7
Perfect stay and affordable for our one night
Pros:

Clean and friendly staff

Cons:

Location

2026-06-27 • via Nuitee
S
Steven • solo_traveller • us
9
Pros:

We had problem with the TV for over an hour and the phone was from another room.

Cons:

Easy to get to and a good breakfast.

2026-06-26 • via Nuitee
H
Henderson • solo_traveller • us
10
2026-06-25 • via Nuitee