Comfort Inn & Suites Oklahoma City near Bricktown

Hotels
•
Comfort
7 (848 reviews)
1809 E Reno Avenue , Oklahoma City , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly, accommodating front desk staff (notably 'Mickey')
Affordable / good value for price
Pool available and enjoyed by families
Some rooms described as clean, spacious and comfortable
Cons:
Serious cleanliness issues (roaches, mildew, odors, missing ceiling tiles)
Room damage and maintenance problems (burn holes, stains, broken furniture, TV issues)
Location concerns for some (out of the way, near truck stop)
Inconsistent breakfast/service and limited vending/ice amenities

Categories

Cleanliness
3.5
Multiple reviews report serious cleanliness problems: roaches, mildew in showers, broken/empty toiletries, missing ceiling tiles, smoke smell, dirty/broken tiles and carpet damage—overall poor cleanliness.
Service
10
Service is consistently praised across reviews: front desk staff (notably 'Mickey') described as extremely friendly, accommodating and helpful, often cited as the highlight of stays.
Location
6
Mixed mentions: some guests appreciate a convenient location (minutes from Bricktown), while others call it out-of-the-way or next to a truck stop and note the neighborhood is not ideal.
Room Quality
5
Room quality is mixed to negative: some rooms were spacious and comfortable, but many reports of uncomfortable beds, burn holes, stains, damaged furniture, TV problems, odors and infestations indicate uneven room condition.
Amenities
8
Amenities had positives (pool enjoyed by families, basic breakfast available) but also issues (elevator problems being addressed, limited ice machines, no vending machines, occasional cold pool).
Value for Money
9
Several guests note the hotel is affordable and good value for the price, with some surprised that staff and basic comfort delivered reasonable value despite other problems.
Food and Beverage
6.5
Breakfast is available and acceptable to some, but multiple complaints about limited variety, items running out early, cold food and inconsistent service lower this score.
Overall Experience
8
Overall experience is mixed: exceptional staff often salvage stays and some guests would return, but serious cleanliness and occasional room/infrastructure issues (bugs, odors, damage) negatively impact others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-04 06:05

Property Description

Modern Amenities and Convenient Location
Located just 3.5 km from Chesapeake Energy Arena, Comfort Inn & Suites Oklahoma City near Bricktown offers a comfortable stay with a fitness center, indoor pool, and free WiFi.

Exceptional Services
Guests can enjoy the convenience of a 24-hour front desk, business center, and concierge service at this 3-star hotel.

Nearby Attractions
Explore Oklahoma City's cultural sites with Oklahoma City Museum of Art just 4.4 km away and Oklahoma City National Memorial 4.9 km from the property.

Experience convenience and comfort at Comfort Inn & Suites Oklahoma City near Bricktown. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Guest Reviews

7
Based on 848 reviews
Cleanliness: 3.5
Service: 10
Location: 6
Room Quality: 5
Amenities: 8
Value for Money: 9
Food and Beverage: 6.5
Overall Experience: 8
H
Hudson • family_with_children • us
5
Cons:

Little trashy, Poor Security,our vehicle was parked in the first slot under the light in handed cap parking ar the entrance of the hotel.
As we drove down the road we turned on wipers. Discovered something had been poured on our windshield.
Upon examination it was all over our Cadillac CTS.
Had to delay travel to have vehicle cleaned at car wash by a crew.

2026-10-17 • via Nuitee
K
Kierra • couple • us
1
I never stayed I checked in went to the room and my kids pointed out so many holes and chipped paint on the wall. I took
Pros:

I liked absolutely nothing about it !

Cons:

It was the most horrible experience, checking in took about 15 minutes and then for me to go to the room and find several things there were abnormal for a hotel. I requested a refund and still haven’t received. The owner was very rude.

2026-10-16 • via Nuitee
D
dayana • couple • us
7
Place was okay!
Pros:

It was close to downtown!

Cons:

The door was open when we first arrived and they were frames on the floor.

2026-10-14 • via Nuitee
D
Dakoda • couple • us
1
2026-10-14 • via Nuitee
B
Brianda Ramirez • solo_traveller • us
10
Pros:

I like it smell clean and it was clean. Location was great. So close to downtown.

Cons:

Nothing negative

2026-10-12 • via Nuitee
K
Kerrie • extended_group • us
9
2026-10-09 • via Nuitee
M
Michael • couple • us
8
Good stay sketchy location
Pros:

Price

Cons:

Location

2026-10-08 • via Nuitee
S
Slayer • solo_traveller • us
1
Average
Pros:

Affordable

Cons:

Room was not clean, pool wasn't open, breakfast was understocked.

2026-09-19 • via Nuitee
N
Neighbors • solo_traveller • us
10
2026-09-15 • via Nuitee
K
Karla • solo_traveller • us
5
2026-09-14 • via Nuitee
G
Glendale • couple • us
10
2026-09-11 • via Nuitee
J
Jalo • solo_traveller • us
2
Reeked of cigarette smoke
Cons:

The room reeked of cigarette smoke.. I have asthma and I'm allergic to tobacco smoke... I tried to check out and get my refund, so I could go to another place, but they refused.. so we had no other choice but to stay the night there

2026-09-06 • via Nuitee
E
Erwin • solo_traveller • us
2
Okc stay
Pros:

Bed and shower

Cons:

Location. Uninvolved staff.

2026-09-04 • via Nuitee
E
Edward • solo_traveller • us
9
Good hotel great price
Pros:

Good location, parking well lit ,breakfast great

Cons:

Didn’t like $200.00 deposit But it was refunded at check out

2026-09-02 • via Nuitee
G
Gabriella • couple • au
8
2026-09-01 • via Nuitee
R
rufus • couple • us
4
2026-09-01 • via Nuitee
K
Katrina • couple • us
9
Amazing
Pros:

The counter help was amazing. We had been up for 22 hours at OU medical center with our daughter and she was so helpful.

2026-08-30 • via Nuitee
L
Latoya • family_with_children • us
1
Ruined bday party
Pros:

Bag was stolen and staff was no help to locate it

Cons:

Bag stolen

2026-08-30 • via Nuitee
C
Conni • couple • us
9
Pros:

Everything was great.

Cons:

The location and the homeless population made the location not to inviting... But other than that, the hotel and staff were great!

2026-08-28 • via Nuitee
D
Davis • solo_traveller • us
1
Pros:

Nothing hotel took money from my debit card and when I arrived said they don't accept my card even though they took my money this is a dishonest company. Never put you card online with this hotel.

Cons:

The fact that the hotel is dishonest its staff a miss tate and on the phone to corporate isla was the worst experience with a hotel or customer service I ever experienced never stay here!!!!
7th

2026-08-24 • via Nuitee