Hotel Rotes Kreuz

Hotels
7.3 (688 reviews)
3 Hafenstrasse , Arbon , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious food
Cons:
Cleanliness issues
Poor room quality
High prices for amenities

Categories

Cleanliness
6.05
Several reviews mentioned cleanliness issues, such as dirty towels.
Service
8.55
Service generally received positive feedback, with several mentions of friendly staff.
Location
8.55
Multiple reviews highlighted the good location, close to the old city and beautiful views.
Room Quality
7.05
Rooms varied significantly, with some reviews mentioning poor views and room size.
Amenities
6.55
Some reviews noted missing amenities, such as shower soap and basic supplies.
Value for Money
6.05
Reviews indicated that many felt the price did not match the quality, especially regarding breakfast.
Food and Beverage
8.05
Overall, food received positive remarks, especially for quality and taste.
Overall Experience
7.55
General consensus was positive, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:13

Property Description

Charming Accommodation in Arbon

Garden Oasis: Hotel Rotes Kreuz boasts a serene garden, perfect for relaxing after a day of exploring.

Delicious Dining: Indulge in culinary delights at the on-site restaurant, offering a variety of dishes to satisfy your cravings.

Convenient Connectivity: With free WiFi available throughout the property, stay connected with ease during your stay.

Experience comfort and convenience at Hotel Rotes Kreuz. Book now to secure your stay in Arbon.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 51 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 688 reviews
Cleanliness: 6.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 6.55
Value for Money: 6.05
Food and Beverage: 8.05
Overall Experience: 7.55
A
Alice • solo_traveller • ch
9
2026-05-28 • via Nuitee
J
Julia • solo_traveller • de
9
2026-05-27 • via Nuitee
E
Elesio • couple • be
7
2026-05-26 • via Nuitee
P
Philippe • extended_group • ch
9
Pros:

Le personnel!

Cons:

Ras

2026-05-26 • via Nuitee
D
Denise • solo_traveller • de
8
Pros:

Die Lage war super Toll. Sehr nah an der Promenade und ein sehr gutes Lokal mit sehr freundlichem Personal

Cons:

Das Frühstücksangebot empfand ich als ausreichend aber mit sehr wenig Auswahl und lieblos. Befremdlich fand ich die abgepackten Schinken/käse (2 Scheiben, jeweils in Folie eingewickelt)

2026-05-24 • via Nuitee
J
Julia • solo_traveller • de
10
Pros:

Sehr nettes Personal, mega Aussicht aus dem Biergarten. Gutes Essen und gute Drinks
Frühstück vollkommen ausreichend

2026-05-24 • via Nuitee
R
Ralf • solo_traveller • de
5
2026-05-24 • via Nuitee
C
Christa • solo_traveller • pt
9
2026-05-23 • via Nuitee
D
Daniel • solo_traveller • de
8
Pros:

Ein nettes Hotel mit größerem Restaurant am Seeufer. Die Zimmer sind aufgrund des Altbaus etwas kleiner aber trotzdem mit allem notwendigen ausgestattet. Das Frühstück war auch sehr gut.

Cons:

-

2026-05-22 • via Nuitee
E
Emmanuel • couple • fr
9
2026-05-19 • via Nuitee
O
Olivier • solo_traveller • fr
10
2026-05-18 • via Nuitee
M
Marcelo • solo_traveller • ch
8
Pros:

Location is excellent, good breakfast, bike storage.

Cons:

Most of the staff does not speak English.

2026-05-18 • via Nuitee
P
PluimW • couple • nl
7
Verblijf was redelijk comfortabel
Pros:

Locatie

Cons:

Wc en badkamer niet op de kamer

2026-05-17 • via Nuitee
A
Andre • solo_traveller • de
10
2026-05-17 • via Nuitee
S
Susan • solo_traveller • us
10
Flawless!
Pros:

Excellent and friendly staff and service. Good food! Great location! Safe dry storage for bicycles.

2026-05-17 • via Nuitee
A
Andrea • solo_traveller • at
9
Pros:

Lage, sehr freundliches und zuvorkommendes Personal, Sauberkeit

Cons:

Geräusche einer Lüftungsanlage in der Nacht

2026-05-17 • via Nuitee
S
Sarah • couple • ch
5
Pros:

Die Lage

Cons:

Kein Douchgel stand zur Verfügung.
Das Pizzaöl kostet 3Fr. extra und wurde ohne zu Fragen auf die Rechnung gesetzt! Noch nie musste ich dafür in einer Pizzeria etwas bezahlen.

2026-05-17 • via Nuitee
R
René • solo_traveller • nl
7
Prettig hotel, vriendelijk personeel, heerlijk ontbijt.
2026-05-14 • via Nuitee
F
franz kaufmann • solo_traveller • ch
8
Pros:

Das Zimmer war neu gestrichen und das Bad recovert. Schöner Esssaal und tolle Gartenwirtschaft sehr naht beim See. Sehr freundliches Personal.

Cons:

Das Kopfkissen und Decke waren unbequem.
Das Frühstücksbuffet sehr dürftig.
Habe das Birchermüesli, die Joghurts und eine grössere Fleisch- und Käseplatte vermisst..

2026-05-12 • via Nuitee
R
Rene • solo_traveller • at
8
2026-05-11 • via Nuitee