Pino Nature Hotel, BW Premier Collection

Hotels
8.6 (1754 reviews)
Ravne 1, Trebevic , Sarajevo , ba

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great staff service
Beautiful natural location
Cons:
Poor cleanliness standards
High prices for food and beverages

Categories

Cleanliness
7.69
The pool was not clean, there were unpleasant odors, and the hotel overall seemed outdated.
Service
10
Staff were described as friendly and attentive, particularly during special occasions.
Location
9.66
Beautiful location with great access to nature and hiking trails.
Room Quality
8.7
Rooms were described as beautiful and clean, with some comments on the comfort of beds.
Amenities
8.15
The pool area was noted as old and unhygienic, but the hotel has potential for improvement.
Value for Money
7.18
Several reviews indicated that the prices were too high for the offering and overall experience.
Food and Beverage
7.64
Breakfast and dining options were reported as below expectations.
Overall Experience
9.79
Mixed feelings overall; some enjoyed the stay while others felt the hotel fell short in key areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-03 16:58

Property Description

Tranquility on Trebević Mountain

Luxurious Spa and Wellness Centre

Indulge in relaxation at our spa with a 23-metre swimming pool, saunas, and a fitness centre, all complimentary for our guests. Unwind with unique massage treatments available for an extra touch of pampering.

Family-Friendly with Business Facilities

Enjoy a worry-free stay with amenities like a kids club and playground. For business travelers, our hotel offers a spacious conference room.

Escape to Pino Nature Hotel, BW Premier Collection for a serene retreat in Sarajevo. Book now for a memorable experience amidst the beauty of Trebević Mountain.

Important information:

Please note that Pino Nature Hotel is an alcohol-free hotel.
Please note that on Tuesdays from 17:00 - 19:00 and on Wednesdays from 10:00 - 12:00, entry in Wellness center is allowed for women only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 6 years old stay for € 30 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 55 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

8.6
Based on 1754 reviews
Cleanliness: 7.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 8.15
Value for Money: 7.18
Food and Beverage: 7.64
Overall Experience: 9.79
A
Asja • extended_group • si
10
Pros:

V hotelu smo že bili in še se bomo vrnili. Prvič smo smučali na Jahorini, zdaj pa smo samo obiskali Sarajevo. Res je super izbira. Hotel je lepo opremljen, narava v okolici čudovita, hrana odlična in osebje prijazno. Priporočam !

2026-05-20 • via Nuitee
M
Marc • solo_traveller • de
8
Tolle Unterkunft mit Einschränkungen im Restaurantangebot
Pros:

Schönes Hotel mit sehr moderner und toller Einrichtung.
Frühstück lag auch über den Erwartungen.

Cons:

Angebot im Restaurant nicht wirklich gut.
Des Weiteren gab es auch nur alkoholfreie Getränke.
Preise im restaurant und für weitere Ausgaben im Hotel waren extrem überteuert.

2026-05-18 • via Nuitee
A
Aleksandra • couple • ba
9
2026-05-18 • via Nuitee
A
Ahmed • solo_traveller • il
10
2026-05-18 • via Nuitee
E
Emily • couple • nl
8
Fantastische locatie in de bergen en natuur.
Pros:

Het hotel ligt op de berg op een fantastische locatie in de natuur. Er is een heel groot mooi buitenterras waar het gezellig druk was bij mooi weer. Wilde paarden liepen in de tuin. Je kunt er schitterend wandelen naar boven of naar beneden. Kabelbaan naar het centrum is op loopafstand.

Cons:

Het is een halalhotel dus je kunt 's avonds geen drankje doen. Het restaurant/bar is dan ook vrij vroeg dicht. Dit alles wisten we van te voren. De kluis werkte niet. Er zou iemand komen om het te repareren maar die kwam niet.

2026-05-18 • via Nuitee
M
Mia • couple • hr
6
Ok,ali ništa posebno.
Pros:

Lijep hotel i mirisan,parking osiguran,blizu grada a u šumi,hrana za doručak odlična i ljubazno osoblje.

Cons:

Bazen hladan-piše 28 stupnjeva ali realnih 22,u spa nema nikoga- sami smo uzimali ručnike,sauna se izgasila. Voda za piti se ispraznila.Na prigovor sutra smo dobili odgovor da kolegica iz popodnevne nije došla na posao.Krevet jako neudoban i škripi. Cijene masaža preskupe- za pola sata 65e što uopće nije realna cijena. U sobi nema kave ni kuhala,poslala sam dragog po kavu u 7.45 da mi uzme na aparatu od doručka- kava naplaćena jer je doručak od 8. U redu,to su pravila,ali meni se to nije svidjelo s obzirom na mane koje hotel ima.

2026-05-18 • via Nuitee
H
Hercika • solo_traveller • ba
10
Odličan hotel a jos bolje osoblje. Barem nama.
Pros:

Soba za razliku od hotela gdje smo bili je ogromna, čak ima dio za sjedenje i dio za spavanje. Kupatilo je ok može se dotjerati ali nama je dobro. Doručak iskreno cak i previše izbora ali neka nije za odmeta. Za svakog ima dovoljno a ko kaže da nije onda laže vjerujte. A sad osoblje. Do sad gdje smo bili u hotelima daleko najveseliji i raspoloženi. Zekir pogotovo, nasmijao nas ujutru da sam pjevusio Iznat Tesnja zora svica citav dorucak. Za sankom sto nas je usluzio isto za svaku pohvalu. Nasmijani veseli nema sta. Sve u svemu dolazimo opet a sledeci put nosimo opremu za kupanje jer je i to ukljuceno u cijenu a nismo znali tj nisam ja gledao..

Cons:

Uvijek se moze naći sta nevalja ali kad vidim kuci sta mi fali nemam sta ovde napisati.

2026-05-17 • via Nuitee
E
Erik • couple • nl
8
2026-05-17 • via Nuitee
İşleyen • extended_group • tr
10
Muhteşem
Pros:

Odaları kahvaltı sı ortamı çok güzel. Park yeri mevcut. Etrafı orman ile çevrili ve çok güzel bir yürüyüş yolu var. fakat tek sıkıntısı şehre uzak ve şehir içerisinden yol biraz sıkıntılı

2026-05-17 • via Nuitee
M
Malika • solo_traveller • fr
10
2026-05-15 • via Nuitee
A
Alessandro • solo_traveller • it
8
2026-05-11 • via Nuitee
Y
YOUCEF RAMZI • family_with_children • fr
10
Pros:

This place is for people that want to rest in calm and comfortable place.

Cons:

Nothing

2026-05-08 • via Nuitee
J
Jurgen • family_with_children • nl
8
Goed hotel, kom met zijn tweeën, en geniet van de rust
Pros:

Het hotel staat op een prachtige locatie. De kamers waren goed maar de bedden kraken ontzettend. Het ontbijt was prima. Parkeergelegenheid voldoende.

Cons:

Wij hadden dit hotel geboekt vanwege het zwembad voor onze kinderen. Na een dag met van alles en nog wat leek het ons heel lekker om dan met de kinderen het zwembad in te duiken. Hier kregen we alleen stress van het personeelslid wat het zwembad tot haar domein heeft. De jongens springen in het water en zij komt meteen met een dweil en papieren handdoekjes om het weer droog te maken. Ze bedoelt het goed maar als ouders is dit erg vervelend als je kinderen niet even lekker badderen.

2026-05-07 • via Nuitee
S
Safet • family_with_children • ch
8
2026-05-06 • via Nuitee
S
Sanja • family_with_children • rs
10
2026-05-05 • via Nuitee
S
Shikina • family_with_children • rs
7
2026-05-04 • via Nuitee
M
Mirela • solo_traveller • nl
6
2026-05-04 • via Nuitee
L
Lejla • couple • ba
9
2026-05-03 • via Nuitee
R
Renata • solo_traveller • hr
10
Reset za 10!
Pros:

Priroda, osoblje,hrana, smjestaj..... sve cista 10 ka!!!!!!

Cons:

Maaalo da su meksi kreveti 😉

2026-05-03 • via Nuitee
M
Mario • extended_group • de
10
2026-05-02 • via Nuitee