Pino Nature Hotel, BW Premier Collection

Hotels
8.6 (1808 reviews)
Ravne 1, Trebevic , Sarajevo , ba

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great staff service
Beautiful natural location
Cons:
Poor cleanliness standards
High prices for food and beverages

Categories

Cleanliness
7.69
The pool was not clean, there were unpleasant odors, and the hotel overall seemed outdated.
Service
10
Staff were described as friendly and attentive, particularly during special occasions.
Location
9.66
Beautiful location with great access to nature and hiking trails.
Room Quality
8.7
Rooms were described as beautiful and clean, with some comments on the comfort of beds.
Amenities
8.15
The pool area was noted as old and unhygienic, but the hotel has potential for improvement.
Value for Money
7.18
Several reviews indicated that the prices were too high for the offering and overall experience.
Food and Beverage
7.64
Breakfast and dining options were reported as below expectations.
Overall Experience
9.79
Mixed feelings overall; some enjoyed the stay while others felt the hotel fell short in key areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-03 16:58

Property Description

Tranquility on Trebević Mountain

Luxurious Spa and Wellness Centre

Indulge in relaxation at our spa with a 23-metre swimming pool, saunas, and a fitness centre, all complimentary for our guests. Unwind with unique massage treatments available for an extra touch of pampering.

Family-Friendly with Business Facilities

Enjoy a worry-free stay with amenities like a kids club and playground. For business travelers, our hotel offers a spacious conference room.

Escape to Pino Nature Hotel, BW Premier Collection for a serene retreat in Sarajevo. Book now for a memorable experience amidst the beauty of Trebević Mountain.

Important information:

Please note that Pino Nature Hotel is an alcohol-free hotel.
Please note that on Tuesdays from 17:00 - 19:00 and on Wednesdays from 10:00 - 12:00, entry in Wellness center is allowed for women only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 6 years old stay for € 30 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 55 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

8.6
Based on 1808 reviews
Cleanliness: 7.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 8.15
Value for Money: 7.18
Food and Beverage: 7.64
Overall Experience: 9.79
R
Rafat couple sa
5
Pros:

الفندق جميل ولكن عند وصولي اخذوا مبلغ إضافي على دفعي لبوكينج
بثينه 85 يورو

Cons:

اخذوا مبلغ إضافي 85 يورو

2026-07-26 via Nuitee
W
Wiktor family_with_children pl
5
2026-07-25 via Nuitee
M
Michelle family_with_children gb
8
Lovely peaceful setting in the mountains, beautiful spa hotel
Pros:

In a peaceful setting in the mountains. Lovely big room and great breakfast. The spa area was lovely and so were the staff in there.

Cons:

It was an alcohol free hotel. The games room was dusty and had lots of flies in it. It got expensive to get to the town by cab / cable car

2026-07-25 via Nuitee
A
Ahmad solo_traveller gb
10
Great Hotel... Staff were amazing
Pros:

Lovely hotel, great location away from the hustle and bustle of old town. Top tip walk to the cable carts which are 15 minutes away and straight into old town.

2026-07-23 via Nuitee
S
Suad extended_group sa
10
2026-07-23 via Nuitee
S
Sami couple sa
8
2026-07-22 via Nuitee
N
nidal ziad solo_traveller il
10
Pros:

مكان وسط الغابه . مكان هادئ. .
وجميل
الفطور ممتاز والطاقم رائع .
استلمنا الغرف قبل الوقت

Cons:

بركه السباحه غير دافئه

2026-07-21 via Nuitee
A
Abdullah family_with_children sa
6
Cons:

لايوجد احد يساعد بحمل الحقائب

2026-07-21 via Nuitee
M
Muamer family_with_children us
10
Whether you're looking for a relaxing trip with family or a peaceful escape into nature, Pino Nature
Pros:

🌟🌟🌟🌟🌟 Pure Perfection in the Heart of Trebević!
My mother and I just spent 7 unforgettable nights at Pino Nature Hotel, and I can say without a doubt that it was the best stay we’ve ever had.

From the moment we arrived, the warmth and hospitality were remarkable. Here are just a few reasons why this hotel is truly special:

Incredible Staff: The front desk team made us feel right at home with their friendly, attentive, and professional service. The housekeeping staff did a phenomenal job every single day—our room was always spotless and comfortable.

Authentic Bosnian Breakfast: The breakfast spread is outstanding! It includes a rich selection of authentic Bosnian delicacies alongside traditional options, making every morning a delicious start to the day.

Refreshing Spa & Pool: The spa area is top-notch, and the indoor swimming pool is absolute magic—perfect for unwinding and relaxing.

Breathtaking Location: Surrounded by nature in the middle of Trebević mountain, the fresh mountain air and serene scenery made the whole experience feel like a rejuvenating retreat.

Whether you're looking for a relaxing trip with family or a peaceful escape into nature, Pino Nature Hotel is the place to be. We are leaving feeling completely refreshed and can't wait to return!

Cons:

Cannot remember of anything!

2026-07-21 via Nuitee
S
Sevala solo_traveller nl
9
Dikke aanrader als je graag midden in de natuur wilt zijn
Pros:

Vrijwel alles+ook nog lekker eten in het restaurant

Cons:

-

2026-07-19 via Nuitee
M
Mirza couple ch
10
2026-07-19 via Nuitee
M
Muneera solo_traveller sa
10
Pros:

إقامة ولا في الأحلام . لا السكن نفسه و روعة الاطلالة ولا الموقع وسط الغابات ولا الجو الكوزي الهاديء وكأنك في بيتك.
موظفة الاستقبال اللطيفة المتعاونة جدا " ميليسا" واخصائية المساج " روفينا " كانتا بشوشتان و أحببنا التعامل معهما.
- طلبنا غلاية و وفروها. لايوجد ميني كوفي بار في الغرفة

Cons:

نكّد علينا ما كنا متأكدين من اللحم حلال او لا فما مدينا يدنا على السجق في بوفيه الفطور.
كرهت آكل البيتزا من شريحة لونها وردي منظرها مشبوه ..
السعر مبالغ فيه اكتشفتلاحقا منتجع آخر قريب وأقل سعر .. لكن بينو نيتشور. غير . 😍

2026-07-18 via Nuitee
M
Mohammad couple sa
6
2026-07-18 via Nuitee
K
Katarzyna family_with_children pl
6
Pros:

На плюс ➕
- обслуживание на рецепции
- прекрасный завтрак

Cons:

На минус ➖
- не все официанты были вежливыми
- не было заранее информации про то что нет алкоголя в отеле
- слишком поздний завтрак

2026-07-17 via Nuitee
M
Mohammed couple sa
10
2026-07-17 via Nuitee
A
Abdulelah extended_group sa
1
2026-07-17 via Nuitee
M
Marija solo_traveller ch
4
Cons:

Kad smo stigli u Hotel oko 18h soba jos uvek nije bila spremna,s obzirom da je chek-in od 15h trebalo je da bude odavno spremna,a za takav hotel mislim da to nije ok...svuda smo putovali ali takvo nesto nismo doziveli do sad,da cekamo sat vremena sobu😡

2026-07-16 via Nuitee
فيصل solo_traveller sa
8
Pros:

Good place at top of mountain and in between trees
Good view
Breakfast was good
Environment around hotel were beautiful
Coffee shop and restaurant were clean

Cons:

Front office closing 11 pm
No bell boy
Shower robe looked used
Far away from city center
Waiting time at coffee shop

2026-07-15 via Nuitee
T
Toneya family_with_children gb
8
Pros:

Location and View

2026-07-14 via Nuitee
N
Neslihan extended_group de
1
2026-07-14 via Nuitee