Swiss Chocolate by Fassbind Lausanne

Hotels
8.2 (2507 reviews)
Rue Marterey 13-15 , Lausanne , ch
+41 21 601 80 00

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Room heating problems

Categories

Cleanliness
7.53
Issues with cleanliness mentioned in reviews, like unemptied bins and poor bathroom cleanliness.
Service
9
Positive comments on service quality by staff, indicating professionalism and approachability.
Location
9.04
Multiple reviews highlight the ideal location near city center and public transportation.
Room Quality
7.99
Some mention of rooms being dark and issues with heating, yet generally comfortable.
Amenities
8.52
Amenities like tea and coffee provisions are appreciated, but some items in rooms are noted as not functioning.
Value for Money
7.98
Mentioned as a good deal for the quality offered, particularly valued in central location.
Food and Beverage
7.53
Breakfast mentioned as needing improvement, particularly for a hotel themed around chocolate.
Overall Experience
8
Overall positive sentiments with room for improvement highlighted in specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:27

Property Description

Luxurious Accommodations
Swiss Chocolate by Fassbind Lausanne offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, safety deposit box, and a flat-screen TV, providing guests with convenience and relaxation.

Convenient Location
Situated just 1.1 km from Lausanne Railway Station, this 3-star hotel is centrally located near popular attractions such as Palais de Beaulieu and Bessieres. With easy access to public transportation, guests can explore the city with ease.

Exceptional Services
Enjoy a buffet breakfast and stay connected with free WiFi throughout the property. The hotel also offers luggage storage space for your convenience. Experience a pleasant stay in a non-smoking environment with friendly staff ready to assist you.

Book your stay at Swiss Chocolate by Fassbind Lausanne for a memorable and relaxing experience.

Important information:

- Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2507 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8
F
Frederic • family_with_children • ch
7
2026-07-25 • via Nuitee
D
Dmitry • extended_group • lu
10
Great value for the price
Pros:

Everything was perfect. Clean and spacious room, nice staff. They give you a free transport card that you can use to move around the city. Great value for the price. Location is close to the old town

Cons:

Nothing

2026-07-25 • via Nuitee
A
AKACHKACHI • solo_traveller • fr
8
2026-07-25 • via Nuitee
M
Marianne • solo_traveller • fr
10
2026-07-25 • via Nuitee
J
Jean-Marie • solo_traveller • fr
10
2026-07-24 • via Nuitee
A
Anouk • solo_traveller • fr
10
2026-07-24 • via Nuitee
A
Andreas • solo_traveller • ch
7
2026-07-23 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-07-22 • via Nuitee
S
sandrine • solo_traveller • fr
8
Pros:

Emplacement proche centre ville
Chambre côté cour au calme

2026-07-21 • via Nuitee
A
Amar • couple • ch
4
Enttäuscht
Pros:

Die Lage und Austattung

Cons:

Leider eine enttäuschende Erfahrung. Wir sind später als die reguläre Check-in-Zeit angekommen.
Im Zimmer war die Toilette nicht sauber,es befanden sich Papierreste und Urin darin. Zudem roch das gesamte Zimmer unangenehm streng. Für den gezahlten Preis erwarte ich ein grundlegendes Mass an Sauberkeit, das hier leider nicht gegeben war.

2026-07-20 • via Nuitee
C
Cassandra • family_with_children • au
9
Enjoyable
Pros:

Staff friendly

Cons:

Nothing

2026-07-20 • via Nuitee
J
Jonathan • couple • fr
8
2026-07-20 • via Nuitee
A
Andra • couple • ro
9
2026-07-20 • via Nuitee
M
Mirko • solo_traveller • ch
10
L’addetta alla reception era molto gentile e professionale.
Pros:

Il design mi è piaciuto molto.

Cons:

Ci sono stato poco per potere giudicare.

2026-07-20 • via Nuitee
K
Katharina • family_with_children • de
9
2026-07-19 • via Nuitee
J
JAVIER • solo_traveller • es
9
2026-07-19 • via Nuitee
A
ANA • couple • es
8
Recomendable
Pros:

Tiene todo lo necesario para una estancia, personal amable y competente (gracias, Alba!), y una buena ubicación. Y además tiene aire acondicionado!

2026-07-17 • via Nuitee
T
Tony • couple • fr
9
Pros:

L emplacement, l accueil, le personnel

2026-07-16 • via Nuitee
S
sibel • family_with_children • fr
8
super séjour pour une famille
Pros:

chambre spacieuse, wc séparé de la sdb, assez proche des stations de métro et dans un quartier très sympa,
il y avait une petite fontaine de chocolat nos enfants ont adoré

Cons:

personel semble des apprentis qui donnent un effet moins professionnel, mais ils étaient très gentils

2026-07-16 • via Nuitee
K
KAZUYUKI • solo_traveller • jp
8
2026-07-15 • via Nuitee