Swiss Chocolate by Fassbind Lausanne

Hotels
8.2 (2483 reviews)
Rue Marterey 13-15 , Lausanne , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Room heating problems

Categories

Cleanliness
7.53
Issues with cleanliness mentioned in reviews, like unemptied bins and poor bathroom cleanliness.
Service
9
Positive comments on service quality by staff, indicating professionalism and approachability.
Location
9.04
Multiple reviews highlight the ideal location near city center and public transportation.
Room Quality
7.99
Some mention of rooms being dark and issues with heating, yet generally comfortable.
Amenities
8.52
Amenities like tea and coffee provisions are appreciated, but some items in rooms are noted as not functioning.
Value for Money
7.98
Mentioned as a good deal for the quality offered, particularly valued in central location.
Food and Beverage
7.53
Breakfast mentioned as needing improvement, particularly for a hotel themed around chocolate.
Overall Experience
8
Overall positive sentiments with room for improvement highlighted in specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:27

Property Description

Luxurious Accommodations
Swiss Chocolate by Fassbind Lausanne offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, safety deposit box, and a flat-screen TV, providing guests with convenience and relaxation.

Convenient Location
Situated just 1.1 km from Lausanne Railway Station, this 3-star hotel is centrally located near popular attractions such as Palais de Beaulieu and Bessieres. With easy access to public transportation, guests can explore the city with ease.

Exceptional Services
Enjoy a buffet breakfast and stay connected with free WiFi throughout the property. The hotel also offers luggage storage space for your convenience. Experience a pleasant stay in a non-smoking environment with friendly staff ready to assist you.

Book your stay at Swiss Chocolate by Fassbind Lausanne for a memorable and relaxing experience.

Important information:

- Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2483 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8
M
MARIA • couple • ch
9
2026-07-04 • via Nuitee
I
Ioan • family_with_children • ro
10
Pros:

Poziționată central, locație foarte curată.

2026-07-03 • via Nuitee
Y
Yousef • couple • kw
9
2026-07-01 • via Nuitee
V
VAHID • family_with_children • tr
7
Güzeldi
Pros:

Oda temizdi genişdi ,merkezi konumdaydı,kahvaltı güzeldi

Cons:

Kahvaltıda sıcak suyun Fransızca yazması sorduğumda siyahi kızların şaşırmış cevap vermesi hoş değil İnglisce yazılmalı sonuçta turistik bir yer hepimiz tüm dilleri öğrenemeceğimiz için otellerin bu konuda hassas yaklaşmasını bekliyoruz

2026-07-01 • via Nuitee
D
DANIELA • solo_traveller • ro
9
2026-06-30 • via Nuitee
D
DANIELA • solo_traveller • ro
9
2026-06-30 • via Nuitee
A
Anna • family_with_children • se
7
2026-06-30 • via Nuitee
H
Herve • solo_traveller • ci
8
Pros:

Personnel accueillant et à l'écoute.
Chambre propre
Climatisation bien fonctionnelle
Le petit-déjeuner était super

Cons:

RAS

2026-06-30 • via Nuitee
M
Massimiliano • solo_traveller • it
10
Pros:

La camera era molto bella e fresca, ottima l' accoglienza con fontana di cioccolato a disposizione. Posizione ottima a pochi metri da centro.

2026-06-29 • via Nuitee
A
Alessandro • solo_traveller • ch
8
2026-06-29 • via Nuitee
N
Nina • couple • dk
10
Pros:

Pænt rent værelse.
God beliggenhed.

2026-06-29 • via Nuitee
L
Lyne • extended_group • ch
9
Pros:

Tolle 3- 4- Bettzimmer, für eine Gruppe ist das ideal ohne ein Hostel besuchen zu müssen.

Cons:

Alles tiptop

2026-06-29 • via Nuitee
J
Jun • solo_traveller • jp
10
便利で綺麗
Pros:

清潔で、清掃も素晴らしかった！

Cons:

冷蔵庫が冷蔵しかできないタイプで、また部屋を出ると電源が切れるのであまり意味がなかった。
しかし、大切な冷蔵物に関しては、スタッフの好意でホテルの冷凍庫に入れてくれた。

2026-06-26 • via Nuitee
G
GÜVEN • family_with_children • tr
10
2026-06-24 • via Nuitee
V
Vasco • extended_group • pt
7
2026-06-24 • via Nuitee
A
Andrés • solo_traveller • es
8
Pros:

El personal y la ubicación

Cons:

Las fechas hicieron subir el precio

2026-06-23 • via Nuitee
R
Raluca • couple • ch
10
Great value and near ciry center
Pros:

Great price per night, the room was clean, near metro station and the staff was very friendly. They have a chocolate fountain near reception, delicious one
I do recommend it if you are visiting Lausanne.

2026-06-23 • via Nuitee
R
Renata • solo_traveller • ch
5
2026-06-23 • via Nuitee
E
Elinor • couple • us
10
Wonderful hotel.
Pros:

Beautiful, clean, comfortable and really well priced hotel. Plus a chocolate fountain in the lobby!!

Cons:

We liked everything
.

2026-06-22 • via Nuitee
S
sylvie • couple • fr
9
Pros:

La fontaine à chocolat. La gentillesse du personnel et la deco

Cons:

La literie trop molle. Pas assez d’oreillers

2026-06-22 • via Nuitee