Swiss Chocolate by Fassbind Lausanne

Hotels
8.2 (2434 reviews)
Rue Marterey 13-15 , Lausanne , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Room heating problems

Categories

Cleanliness
7.53
Issues with cleanliness mentioned in reviews, like unemptied bins and poor bathroom cleanliness.
Service
9
Positive comments on service quality by staff, indicating professionalism and approachability.
Location
9.04
Multiple reviews highlight the ideal location near city center and public transportation.
Room Quality
7.99
Some mention of rooms being dark and issues with heating, yet generally comfortable.
Amenities
8.52
Amenities like tea and coffee provisions are appreciated, but some items in rooms are noted as not functioning.
Value for Money
7.98
Mentioned as a good deal for the quality offered, particularly valued in central location.
Food and Beverage
7.53
Breakfast mentioned as needing improvement, particularly for a hotel themed around chocolate.
Overall Experience
8
Overall positive sentiments with room for improvement highlighted in specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:27

Property Description

Luxurious Accommodations
Swiss Chocolate by Fassbind Lausanne offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, safety deposit box, and a flat-screen TV, providing guests with convenience and relaxation.

Convenient Location
Situated just 1.1 km from Lausanne Railway Station, this 3-star hotel is centrally located near popular attractions such as Palais de Beaulieu and Bessieres. With easy access to public transportation, guests can explore the city with ease.

Exceptional Services
Enjoy a buffet breakfast and stay connected with free WiFi throughout the property. The hotel also offers luggage storage space for your convenience. Experience a pleasant stay in a non-smoking environment with friendly staff ready to assist you.

Book your stay at Swiss Chocolate by Fassbind Lausanne for a memorable and relaxing experience.

Important information:

- Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2434 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8
S
Sabine • solo_traveller • ch
10
2026-05-30 • via Nuitee
Z
zhuozi • extended_group • us
5
Pros:

In between 2 metro stops, easy access to places

Cons:

Lobby smells strange. One of our Rooms was occupied when entered and later we were switched to a handicapped room and there was nowhere to put any personal stuff in the bathroom. Our other room’s Shower is leaking. Decoration in the room,hallway and elevator looks busy and cramped.

2026-05-29 • via Nuitee
M
Mercedes • solo_traveller • es
9
2026-05-28 • via Nuitee
G
Gedeyde • family_with_children • ch
9
Hotel vraiment Suisse 🇨🇭
Pros:

Bon accueil à la réception,
Le lit confortable,
La chambre propre,
Petit-déjeuner correct,
Et ma demande qu'a été accepté. Merci!

Cons:

Lors de notre arrivée le soir, 
il faisait trop froid dans la chambre. 
Les fenêtres étaient ouvertes. 
Difficile de se réchauffer...

2026-05-26 • via Nuitee
J
Jenny • extended_group • be
7
Pros:

localisation de l'hôtel et chambre avec belle dimension au calme même au rez de chaussée
option petit-déjeuner à prix réduit

Cons:

nettoyage laisse à désirer (cheveux dans la salle de bain pas enlever)
climatisation capricieuse
machine à café n'a pas fonctionné 1 matin

2026-05-26 • via Nuitee
L
Lucrecia • extended_group • ar
9
Estadía increíble
Pros:

El servicio y el desayuno excelente y como me encanta el chocolate la fuente espectacular

Cons:

La habitación estaba en un subsuelo así que tenía poca luz

2026-05-24 • via Nuitee
K
Kenneth • family_with_children • sg
8
Pros:

Room was larger than expected and very clean. Location good near the metro station and easy to get anywhere. Lift was broken down but didn't matter as we were on lowest level. Friendly staff.

2026-05-22 • via Nuitee
B
Bahadır • extended_group • tr
9
2026-05-20 • via Nuitee
R
Rahul • extended_group • in
8
2026-05-20 • via Nuitee
R
Riccardo • extended_group • it
9
Pros:

Posizione centrale vicino ai luoghi di interesse, al parcheggio auto convenzionato e alla fermata della metro

2026-05-20 • via Nuitee
D
Dörte • solo_traveller • de
7
Leider enttäuschend.
Pros:

Gute Lage. Freundliches Personal.

Cons:

Das Zimmer war sehr klein und wir fühlten uns wie im Keller. Blick in die 3 m entfernten Fenster im Hinterhof. 2 Nächte wären wir da nicht geblieben.

2026-05-20 • via Nuitee
W
William Cubbon • extended_group • im
8
Good stay in old town next to Ours Metro station and hence easy to get to many places quickly
2026-05-20 • via Nuitee
V
Venetz • couple • ch
7
2026-05-19 • via Nuitee
A
Andrea • solo_traveller • ch
9
2026-05-19 • via Nuitee
L
Lea • solo_traveller • ch
9
Pros:

+Lage
+war ruhig
+hatte alles, was man braucht

2026-05-18 • via Nuitee
K
Karin • solo_traveller • ch
10
Pros:

Es ist ein Origineles Konsept das alles auf Schokolade ausgestattet ist.

2026-05-18 • via Nuitee
P
Paula • couple • ch
9
2026-05-18 • via Nuitee
K
Karl • solo_traveller • fr
8
2026-05-17 • via Nuitee
A
ARNAUD • family_with_children • fr
10
Pros:

Les conseils pour le resto le soir, piur se garer ...
Acceuil irreprichable
Merci merci

2026-05-17 • via Nuitee
D
David • family_with_children • ch
8
Estancia corta y agradable
Pros:

La cama limpia y comoda, la ubicacion a unos minutos caminando de los atractivos de la ciudad y la habitacion estuvo bien.

Cons:

El ascensor estaba defectuoso, y viaje con mi esposa embarazada, pero nos supieron resolver dandonos en la tercera planta. ya no en la septima.

2026-05-17 • via Nuitee