Coqui Coqui Papholchac Coba Residence & Spa

Hotels
9.1 (64 reviews)
Carretera Costera Laguna s/n Solidaridad Q.Roo , Cobá , mx

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly and helpful staff
Excellent food
Cons:
Cleanliness issues
High breakfast price

Categories

Cleanliness
7.74
Some reviews mention cleanliness issues, such as 'nicht sonderlich sauber'.
Service
9.71
The staff is very friendly and helpful, and reviews praise the management.
Location
9.25
Close proximity to Coba Maya temples and a beautiful lake view.
Room Quality
9.2
Rooms are specially designed and beautifully decorated, with some featuring pools.
Amenities
9.23
Amenities are well-reviewed, including a spa and rum tasting.
Value for Money
8.19
Some reviews mention high prices for breakfast and limited menu options.
Food and Beverage
9.74
Food quality is highly praised, especially the breakfast and dinner.
Overall Experience
9.71
Overwhelmingly positive experiences, described as magical and life-changing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 11:24

Property Description

Luxurious Accommodation: Nestled in Cobá, just a stone's throw away from the famous Tulum Archeological Site, Coqui Coqui Papholchac Coba Residence & Spa offers a lavish retreat for discerning travelers.

Relaxation and Recreation: Unwind by the outdoor swimming pool, explore the lush garden, or enjoy a rejuvenating treatment at the spa. With a terrace offering stunning views, every moment is designed for tranquility.

Fine Dining and Connectivity: Indulge in delectable cuisine at the on-site restaurant, sip on refreshing drinks at the bar, and stay connected with complimentary WiFi throughout the property.

Experience the epitome of luxury at Coqui Coqui Papholchac Coba Residence & Spa. Book now for an unforgettable stay!

Important information:

The type of breakfast that this property offers is continental

All charges are made in Mexican pesos at the property, if the customer pays with any foreign currency, the current property exchange rate will be applied.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People 4 years old and over stay for US$100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 64 reviews
Cleanliness: 7.74
Service: 9.71
Location: 9.25
Room Quality: 9.2
Amenities: 9.23
Value for Money: 8.19
Food and Beverage: 9.74
Overall Experience: 9.71
D
Dominique couple fr
10
Un endroit unique à côté des ruines de Coba
Pros:

Magnifique établissement … un savoir faire de parfumeur ..une décoration soignée .. à 5 mn des ruines de Cobá … vue magnifique sur le lac .. un parti pris végétarien réussi… un très bel endroit d

2026-06-21 via Nuitee
L
Laura couple lt
10
Pros:

Some places feel like a dream you don’t want to wake up from — Coqui Coqui Papholchac Coba Residence & Spa is exactly that kind of surreal escape.

Set in the heart of a small village, this hotel feels like stepping into a refined, fragrant vision. Every detail is thoughtfully curated — the aesthetics are deeply sophisticated, almost poetic, as if each corner was designed to be felt, not just seen. There is a softness in the air, a signature scent that lingers, turning the entire stay into something sensory, almost cinematic.

The beauty of the space is undeniable, but what truly elevates the experience is everything that comes with it. The cocktails were, without exaggeration, the best we had in the entire Yucatán Peninsula. The food — exquisite, personal, full of flavor. And beyond that, the parfum experience adds another layer of uniqueness, making your stay not just visual, but deeply immersive.

This is a place for special moments — for couples, for honeymoons, for those rare occasions when you want to celebrate something meaningful or simply each other. It invites you to slow down, to feel more, to be present.

A special thank you to the administrator — a Mexican gentleman with a European appearance — who was not only incredibly kind, but also sharp, attentive, and quick to help us solve any questions we had. Truly memorable service.

This is not just a hotel — it’s an experience you’ll want to return to again and again.

Cons:

Nothing

2026-03-30 via Nuitee
S
SANDRA couple fr
10
Hotel magnifique avec un accueil au top. À faire absolument lors d un séjour au Mexique
Pros:

Tout est magnifique

2026-03-16 via Nuitee
C
Christophe family_with_children fr
5
A fuir si vous aimez la qualité
Pros:

Le lieu est original

Cons:

Très déçu par cet hôtel, je me fie habituellement aux notes de booking supérieures a 9 que je considère comme une boussole.
Ici nous sommes tres tres loin de cela.
Une chambre sans lumière, un confort médiocre, un bruit infernal la nuit (poules et dindons dans la parcelle à côté,
Climatisation d’un ancien temps).
Propreté des piscines douteuse, restaurant sans goût et sans imagination.
Note incompréhensible et commentaires précédents également.
Une de mes pires nuits au Mexique…

2026-03-02 via Nuitee
G
Guilain extended_group fr
10
2026-03-01 via Nuitee
L
Lola couple ca
10
I have been to Coba several times and would definitely return to Coqui Coqui!
Pros:

The resort structures are built from quarried limestone and intended to replicate ancient Maya buildings.
The room and balcony were spacious and attractive and the spa was really fun. I had my first facial (aloe & honey).
As a devout & longterm student of archaeology and the Modern Maya, this is a perfect location to visit the Coba Archaeological Site. The site is within easy walking distance.
Breakfasts were incredible.
All staff members were friendly, knowledgeable, and eager to help. The various pools were stunning particularly the one constructed from a cenote! Much thought has been given to the design of this property.

2026-02-26 via Nuitee
E
Else extended_group nl
10
2026-02-14 via Nuitee
A
Andres F couple us
10
Magical! The best experience in Coba
Pros:

What a magical place!
It is hard to pick, but I will start with the staff. Since the very beginning everyone was so kind and welcoming, Mathias the manager is doing a wonderful job! The area, the food, the drinks, the fireplace… it was a stay from another world! Please do not forget to enjoy the spa! I felt re born

Cons:

There’s nothing I disliked.
I was taken to heaven, I was reborn

2026-01-19 via Nuitee
E
Else couple nl
10
2026-01-17 via Nuitee
C
corinne couple fr
10
Très belle expérience
Pros:

Tout était parfait

2026-01-12 via Nuitee
J
Julien extended_group fr
10
Pros:

Super staff & place

2026-01-10 via Nuitee
C
camila extended_group cl
10
Navidad en calma y paz
Pros:

Los espacios. La atención y amabilidad del personal. Las piscinas. La vista. La calma que inspira el lugar a simplemente estar ahí. Nos hicieron de la Navidad un día tranquilo...en familia y mucha paz.

2025-12-26 via Nuitee
M
Merante family_with_children nl
10
A scented journey in an oasis of beauty and comfort
Pros:

It’s an amazing and original property, that is unlike any other. It feels like a temple, designed with vision, the pools are so gorgeous. The staff is wonderful, the rooms so beautiful and comfortable, with eye for detail. We love this place and return to it. The location is strangely enough also great: although away from Tulum or Valladolid, it’s located on the edge of a small village by a lake. It’s very relaxing.

Cons:

Nothing

2025-12-10 via Nuitee
F
Filipe couple pt
9
Pros:

A forma como criaram um retiro no meio do nada entre ruínas é excelente.

2025-12-04 via Nuitee
N
nathalie family_with_children fr
9
très bel établissement
Pros:

Le cadre exceptionnel !

Cons:

Le prix du petit déjeuner

2025-12-02 via Nuitee
L
Leo couple de
10
Pros:

We spent one night in CC which is very close to Coba Maya temples. It is a special building with specially designed rooms, some with pools, all decorated very nicely, a beautiful restaurant and a spa which offers massages.

The building overlooks a lake and it very quite at night.

We started with rum tasting, followed by chocolate tasting and the we got introduced to the variety of essences, which we could also test on ourselves. Very nice cocktails, some unusual but great ones.

Dinner was delicious, the best mole we ever had and a nice mexican white wine. The home made chili oil and the icecream have to be mentioned.

Everything at Breakfast was very good, don’t miss out on the granola and different honeys.

The staff is very friendly and helpful.

The perfum we took away will make us remember the special place for some time.

2025-11-16 via Nuitee
B
Balqis couple it
8
Pros:

The property is gorgeous

Cons:

Maybe you could make aware the guests that the bathroom doesn’t have a door

2025-10-28 via Nuitee
R
Reutter family_with_children it
8
Sehr speziell und interessant
Pros:

Sehr speziell, Designhotek mit Parfüm und weiteren Angeboten, Frühstück

Cons:

Sehr reduzierte Speisekarte und sehr teuer, Dusche hat nicht funktioniert, nicht sonderlich sauber

2025-08-31 via Nuitee
T
thierry family_with_children be
1
waste of money, completely overrated.
2025-08-07 via Nuitee
I
Ines young couple lu
9
Superb
2025-04-09 via Nuitee