Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Cons:
Cleanliness issues
Slow elevator
Breakfast variety

Categories

Cleanliness
8.45
Several reviews noted issues with cleanliness and maintenance.
Service
9.95
Multiple mentions of helpful staff and excellent service.
Location
9.45
Proximity to attractions and convenience highlighted positively.
Room Quality
8.75
Rooms were mostly described as nice and spacious.
Amenities
8.45
Standard amenities provided, but room lacked some requested items.
Value for Money
8.65
Good overall value for location; some features considered expensive.
Food and Beverage
8.45
Breakfast options mentioned as needing improvement.
Overall Experience
9.05
Overall, a good experience with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:07

Property Description

Central Location on Knez Mihailova Street

Conveniently situated on Knez Mihailova Street, Mama Shelter Belgrade offers easy access to Trg Republike and is housed within the Rajiceva Shopping Center.

Comfortable Rooms with Modern Amenities

Each room is equipped with a desk, flat-screen cable TV, and a mini fridge. Enjoy the convenience of air-conditioning, a walk-in shower, and complimentary toiletries. Some rooms even boast a furnished terrace for added relaxation.

Diverse Dining Options and Entertainment

Indulge in a variety of cuisines at the on-site restaurant, with vegan and vegetarian choices available. Start your day with a delicious buffet breakfast. Unwind with evening entertainment options or utilize the meeting and business facilities.

Book now to experience the vibrant city of Belgrade from the comfort of Mama Shelter Belgrade.

Important information:

Please note that photos are for illustrative purpose only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEG

Location

Guest Reviews

8.9
Based on 2303 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 8.75
Amenities: 8.45
Value for Money: 8.65
Food and Beverage: 8.45
Overall Experience: 9.05
A
Artem • solo_traveller • lu
9
2026-09-17 • via Nuitee
T
Tamar • couple • il
10
2026-09-15 • via Nuitee
A
Antonio • extended_group • ch
7
bon emplacement, ambiance bruyante.
Pros:

Hotel très bien placé, dans un quartier commercant et sur, avec une magnifique vue sur le parc et la vieille ville. la chambre est très spacieuse, et la décoration audacieuse. le confort des zones communes est très agréable.

Cons:

dans la chambre, une odeur d'humidité persistante, et dans le restaurant la musique était très désagréable, forte et empêchait la conversation tranquille. nous aurions souhaité une ambiance plus cosy, discrète, élégante, et non aussi bruyante et désordonnée.

2026-09-14 • via Nuitee
R
Rodney • couple • gb
8
2026-09-14 • via Nuitee
T
Tanja • extended_group • ch
10
2026-09-13 • via Nuitee
A
Alexey • extended_group • ru
7
Pros:

Nice location. Fantastic view. Great bar in the lobby. Polite and attentive team. Good selection of food for breakfast.

Cons:

I had to ask three times for the iron and it took me more than 4 hours to get one. I think the hotel has to invest and buy more irons for the housekeeping team.

2026-09-13 • via Nuitee
L
Luka • solo_traveller • me
10
Pros:

Amazing place with a great atmosphere and wonderful staff! Everyone was incredibly friendly and helpful. A really enjoyable stay - highly recommended!

2026-09-11 • via Nuitee
F
Fatih Enes • couple • tr
8
2026-09-08 • via Nuitee
M
Miro • extended_group • ch
10
2026-09-08 • via Nuitee
E
eyal • extended_group • il
10
2026-09-08 • via Nuitee
A
Alexandra • couple • ch
9
2026-09-08 • via Nuitee
V
Vesna • solo_traveller • de
10
2026-09-07 • via Nuitee
M
Mustafa • couple • iq
10
Pros:

Everything was perfect during my stay the location is the best staff are perfect 👌 totally was one of my best stays

Cons:

No thing

2026-09-05 • via Nuitee
K
Katalin • couple • de
10
Great - Great the Greatest
Pros:

Lokale Produkte mit sehr hoher Qualität

2026-09-04 • via Nuitee
A
Aleksandar • couple • at
10
2026-09-04 • via Nuitee
M
MOHAMMED • solo_traveller • tr
1
She was very good, but this man ruined my enjoyment.
Pros:

It’s location

Cons:

The receptionist who greeted me upon arrival denied me entry to the DJ bar, claiming it was 'private.' As a hotel guest, isn't it my right to enter? Management should question him and check the cameras to identify who he is, why he singled me out, and why this discrimination occurred. Ironically, on the second day, I entered without any issues, making his behavior completely unjustified. Honestly, this one staff member alone ruined my experience and forced me to rate the hotel poorly

2026-09-03 • via Nuitee
J
Jacek • couple • de
9
Stylisches Hotel im Zentrum Belgrads
Pros:

Zentral gelegenes Hotel mit eigenem, coolen Style. Zimmer gut, Betten sehr bequem.

Cons:

Check-in, Personal auf der Dachterrasse komplett desinteressiert an den Gästen

2026-09-02 • via Nuitee
D
Danijela • couple • ca
7
2026-09-02 • via Nuitee
S
Stelios Antoniou • solo_traveller • cy
6
Great location and concept, bad execution.
Pros:

Excellent location, spacious rooms, great reception staff.

Cons:

Horrible cleaning staff, bad restaurant staff, amenities in the room less than basic (no water bottle replacement, very little space of wardrobe and drawers, almost empty bathroom, almost always lukewarm water). But the worst of all was the cleaning / maintenance since our glasses were never changed, our soap was out by day 2 and nobody checked until day 4, where I had to go to the reception to ask for some, very basic cleaning into the room.

2026-09-01 • via Nuitee
B
Bea • family_with_children • sk
10
2026-08-31 • via Nuitee