Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Cons:
Cleanliness issues
Slow elevator
Breakfast variety

Categories

Cleanliness
8.45
Several reviews noted issues with cleanliness and maintenance.
Service
9.95
Multiple mentions of helpful staff and excellent service.
Location
9.45
Proximity to attractions and convenience highlighted positively.
Room Quality
8.75
Rooms were mostly described as nice and spacious.
Amenities
8.45
Standard amenities provided, but room lacked some requested items.
Value for Money
8.65
Good overall value for location; some features considered expensive.
Food and Beverage
8.45
Breakfast options mentioned as needing improvement.
Overall Experience
9.05
Overall, a good experience with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:07

Property Description

Central Location on Knez Mihailova Street

Conveniently situated on Knez Mihailova Street, Mama Shelter Belgrade offers easy access to Trg Republike and is housed within the Rajiceva Shopping Center.

Comfortable Rooms with Modern Amenities

Each room is equipped with a desk, flat-screen cable TV, and a mini fridge. Enjoy the convenience of air-conditioning, a walk-in shower, and complimentary toiletries. Some rooms even boast a furnished terrace for added relaxation.

Diverse Dining Options and Entertainment

Indulge in a variety of cuisines at the on-site restaurant, with vegan and vegetarian choices available. Start your day with a delicious buffet breakfast. Unwind with evening entertainment options or utilize the meeting and business facilities.

Book now to experience the vibrant city of Belgrade from the comfort of Mama Shelter Belgrade.

Important information:

Please note that photos are for illustrative purpose only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per night when using an available cot.
    Children up to and including 17 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 30 per day.

Location

Guest Reviews

8.9
Based on 2170 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 8.75
Amenities: 8.45
Value for Money: 8.65
Food and Beverage: 8.45
Overall Experience: 9.05
Y
Yulia • solo_traveller • ru
10
2026-06-13 • via Nuitee
T
Thomas • solo_traveller • ch
8
2026-06-12 • via Nuitee
E
Emine • couple • tr
10
Pros:

Location, food, room

2026-06-12 • via Nuitee
S
Samantha • extended_group • ch
9
2026-06-10 • via Nuitee
M
Mark • extended_group • ch
8
Wir haben den Aufenthalt im Hotel und der Stadt sehr genossen
Pros:

Sehr freundliches Personal. Es war sehr hilfsbereit. Trotz viel action im Hotel war es in den Zimmern ruhig.

2026-06-09 • via Nuitee
S
Stefica • couple • ch
10
2026-06-09 • via Nuitee
Γιάννης • solo_traveller • gr
8
2026-06-08 • via Nuitee
N
Nina • extended_group • fr
8
2026-06-08 • via Nuitee
E
Einat • solo_traveller • us
7
Great location. The hotel itself and the rooms, not so great at all
Pros:

Staff is very nice. Great location

Cons:

One of the reasons I wanted this hotel was the rooftop but it was closed during my stay. Very disappointing

2026-06-07 • via Nuitee
L
László • family_with_children • hu
10
2026-06-06 • via Nuitee
P
Pascal1989 • Friends getaway • Zurich
4
awkward payment system
Pros:

The hotel itself is actually quite nice, and the rooftop bar has a great atmosphere with good music. Unfortunately, the whole experience is ruined by the way they handle payments for drinks.
It’s honestly a nightmare. Instead of just paying normally, you’re forced to download an app and top up credits just to order a simple drink. It feels unnecessarily complicated and inconvenient, especially when you just want to relax and enjoy the evening.
To make things worse, you can’t even order drinks inside the hotel and bring them up to the rooftop. Everything has to go through their awkward system.
Overall, while the place looks good and the vibe is there, the payment setup completely takes away from the experience. Definitely not something I would expect from a hotel like this.

2026-06-05 • via Tripadvisor
$
$-key • extended_group • ch
8
gutes Hotel , Sauberkeit könnte noch etwas verbessert werden , aber ich würde es sicher empfehlen
Pros:

super gut gelegen. super freundliches Personal, Receptionist hat gute Tipps gegeben für Bootsfahrt oder Restaurants. Tischfussball für 8 Personen war super lustig.

Cons:

Eingang in der Nacht könnte besser erklärt werden. Teppichboden im Zimmer wirkte nicht so sauber. Badezimmer war nicht 100% sauber.

2026-06-03 • via Nuitee
D
Dragan • family_with_children • rs
7
2026-06-03 • via Nuitee
M
Martina • couple • si
10
2026-06-01 • via Nuitee
O
Oğulcan Mehmet • couple • tr
8
Bazı eksiklikler ve hijyen kriterleri tamamlanırsa kesinlikle öneririm.
Pros:

Harika konum, yardımsever ve güler yüzlü personel, çok iyi teras ve yemekler

Cons:

Günlük olarak su dahi verilmedi ve bardan alınabileceği söylendi, banyo ihtiyaçları talep üzerine getirildi
Çarşaflarda lekeler ve yırtıklar vardı ve yastıklar çok rahatsızdı

2026-06-01 • via Nuitee
M
Milan • extended_group • hr
10
2026-05-31 • via Nuitee
D
Despot • solo_traveller • ch
10
Pros:

L'emplacement est idéal. L'hôtel est très propre. Le roof top est magnifique. Le personnel est très accueillant.

Cons:

Top!!

2026-05-31 • via Nuitee
B
Boris • solo_traveller • il
10
Pros:

Very kind staff, the rooftop parties

2026-05-31 • via Nuitee
S
Sascha • couple • ch
7
2026-05-31 • via Nuitee
K
Kellian • couple • fr
10
2026-05-31 • via Nuitee