Potbank

Hotels
8.4 (1170 reviews)
Elenora Street , Stoke on Trent , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Skiing
Bowling
Non-smoking throughout
Designated smoking area
Water park
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Friendly staff
Good value for money
Cons:
Issues with check-in process
Uncomfortable bed
Limited reception hours

Categories

Cleanliness
8.04
Generally clean, but some issues with room condition reported.
Service
8.81
Staff were friendly and helpful, enhancing the overall experience.
Location
8.75
Conveniently located near transport and amenities.
Room Quality
8.2
Rooms were spacious, but some concerns about bedding comfort.
Amenities
8.03
Decent amenities, though some were missing as per guests.
Value for Money
8.49
Good value noted by many guests for what was provided.
Food and Beverage
8.44
Food quality was praised, but some missed meals.
Overall Experience
8.41
Overall satisfaction was high among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:37

Property Description

Luxurious Accommodation with Modern Amenities

Potbank in Stoke on Trent offers a luxurious stay with free WiFi, just a stone's throw away from Stoke On Trent City Council and Stoke Town Hall. Each suite is equipped with a private bathroom, kitchenette, and essential facilities for a comfortable stay.

Dining and Entertainment Experience

Indulge in a delightful dining experience at our on-site restaurant and bar featuring live music on weekends. Make sure to reserve a table at the Quarter at Potbank to enjoy a memorable evening.

Convenient Location for Exploring

Explore the nearby attractions such as Regent Theatre and Britannia Stadium, or venture further to enjoy skiing in the surroundings. With Manchester Airport just 61 km away, Potbank is the perfect choice for your next getaway.

Book your stay now at Potbank for a memorable and convenient experience!

Important information:

Please note all bookings must have the guest address and telephone number included. All guests must present a photo ID. Full refreshes are done if a guests books 7 days or over and are done once a week. Please note there are minor ongoing renovation works to the building's exterior. All work is conducted between 09:00 and 17:00 to minimise disruption for guests. Please note that the bedrooms are located on upper floors and are accessible by stairs only. Please note this is a strictly non-smoking property. Guests who are found smoking may be subject to a GBP 150 fine and asked to leave the property without a refund. Guest that cause anti social behaviour or disruption to other guest will also be subject to possible charges. There is limited parking at the front of the hotel and a pay and display car park opposite the hotel. Guest cards will have a pre-authorisation of GBP 50 made. Please note that the upper level floors are accessible by stairs only.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1170 reviews
Cleanliness: 8.04
Service: 8.81
Location: 8.75
Room Quality: 8.2
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.44
Overall Experience: 8.41
R
Riches solo_traveller gb
8
Clean accommodation in Stoke and reasonably priced
Pros:

Liked the accommodation next to the restaurant/pub/social hub
Lovely and quiet.

Cons:

Didnt actually see anyone that ran the apartments. People from the restaurant checked us in etc and helped with any questions.
No full length mirror in either of the rooms we had and the lock on my door did not always work. Shower temperature difficult to control.
Rooms were very warm, but it was in middle of heat wave.
Overall a good stay and we would stay again

2026-07-17 via Nuitee
D
David solo_traveller gb
7
Pros:

Clean but basic

Cons:

I could here a dog wining in the next room

2026-07-09 via Nuitee
A
Akwasi solo_traveller gb
7
2026-07-06 via Nuitee
J
Jenny Fox Eades solo_traveller gb
10
2026-07-05 via Nuitee
D
diane solo_traveller gb
1
Not a good nights sleep
Pros:

It was very convenient for us.
The shower was very good and the room was clean.

Cons:

The lack of air conditioning on an extremely hot night meant we didn’t sleep. The staff kindly gave us fans but they just blew the hot air around.

2026-06-30 via Nuitee
G
GARY solo_traveller gb
10
2026-06-21 via Nuitee
M
Mark couple gb
10
Very central all staff are welcoming and high standards
Pros:

Very central with a bar and live music next door. But didn’t disturb me.

Cons:

Nothing

2026-06-18 via Nuitee
A
Anees solo_traveller gb
6
Good location, but be prepared for ambient noise from venue below
Pros:

Good location for my needs

Cons:

Above a pub/ restaurant that had a love singer both nights of my stay. Very noisy. Property was a bit tired.

2026-06-14 via Nuitee
H
Hannah solo_traveller gb
9
2026-06-14 via Nuitee
M
Martin solo_traveller gb
9
2026-06-09 via Nuitee
S
Steven solo_traveller gb
6
Could do with a member of staff onsite!
Pros:

Good location, quiet and next to a decent restaurant

Cons:

Difficult to check in. No hotel staff on site and no one in the restaurant who knew how to check me in. Sat for 15 mins waiting for someone to appear who could do this.

2026-06-05 via Nuitee
C
caneciccio solo_traveller it
9
Pros:

Il posto è favoloso, la camera bellissima è dotata di ogni comfort. Veramente comoda e piacevole.

Cons:

Purtroppo alcuni servizi da albergo non sono disponibili perché per esempio non tengono i bagagli se si libera la camera o se si arriva prima ed è molto scomodo fare check-in e checkout prima o dopo l'orario indicato.

2026-06-05 via Nuitee
G
Gemma couple gb
10
Another lovely stay, I will be back (again!)
Pros:

Stayed here many times and keep coming back as the facilities are clean, comfortable, clean towels, heating, fan, hairdryer, tv.
Restaurant and bar onsite when needed, close to the station and very friendly staff.

Cons:

Forgot I couldn’t get breakfast on a Monday! It’s not a complaint, more my oversight!

2026-06-01 via Nuitee
I
Isireli family_with_children gb
7
2026-05-31 via Nuitee
P
patrick couple gb
10
Excellent
Pros:

Everything

Cons:

Parking information

2026-05-27 via Nuitee
Y
Yan solo_traveller gb
8
Pros:

Great location very close to the train station.

Cons:

If you are coming in the summer time be aware that room is like a sauna 😂😂😂

2026-05-25 via Nuitee
J
Julie couple gb
8
Pros:

We have stayed here 3 times previously and we’ve always been happy,

2026-05-24 via Nuitee
D
David couple gb
10
Pros:

Comfortable, clean and great value for money.

Cons:

N/A

2026-05-20 via Nuitee
A
Amanda solo_traveller gb
10
2026-05-19 via Nuitee
S
Susan couple gb
9
Comfortable and good stay
Pros:

Nice and comfortable

2026-05-18 via Nuitee