AC Hotel by Marriott Charlotte City Center

Hotels
•
AC Hotels by Marriott
8.9 (1255 reviews)
220 East Trade Street, Suite 500 , Charlotte , us
+1 704-348-4002

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Cleanliness concerns
High food prices

Categories

Cleanliness
8.31
Some concerns about cleanliness were noted, including dust and odors.
Service
9.78
Numerous reviews highlighted the excellent service provided by staff, particularly Aiden and Nicole.
Location
9.32
The hotel is conveniently located in the heart of the city, praised by several guests.
Room Quality
8.77
Rooms were described as spacious and comfortable with nice views.
Amenities
8.8
Amenities were generally well received, although food prices were noted as high.
Value for Money
8.76
Overall perceived as good value considering the service and location.
Food and Beverage
8.31
Basic breakfast received criticism; however, the general food service was rated positively.
Overall Experience
9.18
Guests expressed a desire to return, indicating a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:20

Property Description

Prime Location in Charlotte City Center

Luxurious Amenities

AC Hotel by Marriott Charlotte City Center offers a blend of convenience and luxury. Enjoy complimentary bikes to explore the city, stay connected with free WiFi, and keep up with your fitness routine in our state-of-the-art fitness centre.

Near Top Attractions

Immerse yourself in the vibrant Charlotte scene with popular attractions like Spectrum Center, NASCAR Hall of Fame, and Mint Museum of Craft Design just a stone's throw away. Whether for business or leisure, our 3-star hotel caters to all your needs.

Book Your Stay Today

Experience the best of Charlotte at AC Hotel by Marriott Charlotte City Center. Book now for an unforgettable stay in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.9
Based on 1255 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
C
Cynthia • couple • us
10
Pros:

Everyone was friendly and kind. They went out of their way to make our stay fantastic.

2026-08-23 • via Nuitee
Y
YARITZA • extended_group • us
10
2026-08-18 • via Nuitee
M
Markea • extended_group • us
9
2026-08-15 • via Nuitee
J
Jackie • couple • us
9
If you’re going to an event downtown, can’t beat the location.
Pros:

Location

Cons:

Elevators suck

2026-08-13 • via Nuitee
J
Jennifer • extended_group • us
10
Great location and lovely stay.
Pros:

Great location - in walking distance to Epicentre, Spectrum Center, Truist Field as well as restaurants and bars. Rooms were very nice and clean.

Cons:

Did not like the line to get back inside the hotel after the show we saw at the Spectrum center.

2026-08-11 • via Nuitee
C
Caroline • couple • us
10
Clean and nice and close to a lot of nice restaurants and conveniently across the street from the Spectrum Center
Pros:

Love the location with so many things in walking distance

Cons:

Strange set up with so many other hotels and things that made it a little confusing getting around the building, checking in, and getting to the room. But wasn’t too bad!

2026-08-10 • via Nuitee
J
Jennifer • family_with_children • us
9
2026-08-04 • via Nuitee
9
946krystalr • Couples
10
Kind staff.
Pros:

Hotel was nice and clean. At check in Kim stood out with a very delightful attitude and smile. Also, Aaron was an amazing valet. Also always with a warm smile and kind energy.

2026-08-02 • via Tripadvisor
M
Maurice • couple • us
10
Would stay again.
Pros:

The Balcony suites

2026-07-25 • via Nuitee
B
Belinda • couple • gb
7
2026-07-25 • via Nuitee
S
Shannon • extended_group • us
10
Pros:

Easy walk to Bank of America stadium, central location around lots of restaurants

2026-07-24 • via Nuitee
M
Marianna • couple • us
10
2026-07-22 • via Nuitee
J
Jevon • solo_traveller • us
9
2026-07-21 • via Nuitee
G
Glenn • solo_traveller • us
10
2026-07-21 • via Nuitee
P
Paula • solo_traveller • us
10
Enjoyed the stay - no complaints
Pros:

Convenient location

Cons:

Everything was top notch

2026-07-21 • via Nuitee
H
Holly • couple • us
10
Calm and relaxing
Pros:

This is a pretty property with water features, a pool, open air courtyards, and terrific people. I stayed in a king room with an oversized bathtub and robes. It’s close to shopping and outdoor activities best enjoyed in cooler months. I’d recommend this property.

2026-07-21 • via Nuitee
C
Coya • couple • us
9
Pros:

The property was very nice and clean. The room was comfortable and had everything I needed.

Cons:

The price was not worth it because it’s not like I received anything extraordinary from the stay.

2026-07-20 • via Nuitee
E
Elena • couple • us
10
2026-07-19 • via Nuitee
I
Irene Faith • couple • us
10
2026-07-16 • via Nuitee
C
Clarissa • solo_traveller • us
10
2026-07-16 • via Nuitee