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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Lower bathroom sink
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Emergency cord in bathroom
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Secured parking
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Garage
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Bicycle-friendly property
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Prime Location in Charlotte
Located just 300 meters from Spectrum Center, Residence Inn by Marriott Charlotte City Center offers a convenient stay near popular attractions like NASCAR Hall of Fame and Bank of America Stadium.
Modern Amenities
Enjoy complimentary bikes, private parking, a fitness center, and a shared lounge during your stay. With free WiFi, a terrace, and a bar, our 3-star hotel ensures a comfortable and relaxing experience for all guests.
Multilingual Staff and 24/7 Reception
Our dedicated team fluent in English and Spanish is available round the clock to assist you, making your stay at Residence Inn by Marriott Charlotte City Center seamless and enjoyable.
Book your stay now at Residence Inn by Marriott Charlotte City Center for a memorable experience in the heart of Charlotte.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not possible) and costs USD 29 per day.
Location
Guest Reviews
The room was very clean. Everyone was really nice and I was right across the street from the spectrum center.
Close to venue
Valet parking seems understaffed. Wait time to get back the rental car for the airport seemed longer than average.
The breakfast was good, I brought my own oatmeal from home to eat, but the water for the coffee was not hot enough and there was no microwave.
The bed was very uncomfortable.
We like that the property has the onsite breakfast buffet, however, compared to the Residence Inn on Sabin St., Providence, RI the breakfast here is marginal.
Good coffee but the other items were just ok.
This hotel is within walking distance to some nice restaurants.
We appreciate the clean rooms at the Residence Inns but this time there were Walmart tags on the floor next to the couch (???) and the room was steamy when we entered as someone, we were told probably “engineering”, had left the shower running on hot.
Breakfast was only fair. Shower left running after apparently being checked/serviced before our arrival.
I was trying to valet and they were all super nice and attentive, however one of the hotel staff members came out, I believe his name was Levern. He started to yell and make a fuss about where my car was parked as I was on the wrong side, which made everyone else uncomfortable when all I was trying to do was ask about valet. I was unable to valet because he was upset. He truly ruined my otherwise great experience at the hotel.
Unprofessional front desk was on her AirPod I asked for her full name she would only give me AJ didn’t team me nice until she found out I was Platinum review your staff and policies won’t be back
No breakfast
The surprise charges
It was okay
The bacon was to thin
Very good directions on how to self park. Staff was friendly and free breakfast was great. The best thing was how the room blocked sound as we were there on a Friday night. Would have liked hand lotion in the room. They have 2 bar’s including a roof to one. Convenient to the Spectrum Arena and lots of options around it for eating and drinking.
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