Plaza Inn Express

Hotels
•
Independent
8.2 (202 reviews)
4ª Ave. Sur No. 157, Tapachula, CHIS, 30790 , Tapachula , MX
52-962-6286330

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
ATM/banking
Television in common areas
Safe-deposit box at front desk
Free newspapers in lobby
Meeting rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive service
Clean rooms
Cons:
No elevator
Inconsistent air conditioning
Limited breakfast variety

Categories

Cleanliness
8.05
Many reviews mention cleanliness positively, but there were concerns about old and noisy air conditioning affecting comfort.
Service
9.05
Numerous comments highlight excellent service and staff friendliness.
Location
9.05
Repeated mentions of a very good location near shopping centers and restaurants.
Room Quality
7.55
Some complaints about air conditioning not functioning properly and the absence of elevators affect the overall quality.
Amenities
7.55
Limited amenities with mixed sentiments about breakfast variety and the absence of a shuttle service.
Value for Money
8.05
Overall decent value but some felt price was high compared to competitors.
Food and Beverage
8.05
Breakfast was noted as good though limited in variety.
Overall Experience
8.25
Generally positive reviews with highlights on comfort and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:47

Property Description

Convenient Amenities and Services: Enjoy complimentary wireless internet, a hair salon, and a television in the common area. Additionally, delight in the hotel's room service and restaurant offerings.

Featured Amenities: Benefit from the business center, complimentary lobby newspapers, and dry cleaning services. Take advantage of the roundtrip airport shuttle and free self-parking.

Comfortable Accommodations: Relax in one of the 37 air-conditioned rooms with flat-screen TVs and free Wi-Fi. The private bathrooms feature rainfall showerheads and complimentary toiletries.

Make Plaza Inn Express your home in Tapachula, just steps away from Plaza Cristal Shopping Center. Book now to experience convenience and comfort at our well-equipped hotel.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TAP

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 202 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.25
E
Elena • family_with_children • mx
9
Pros:

Muy limpio, cómodo y buena atención.

Cons:

--

2026-07-02 • via Nuitee
E
Elena • family_with_children • mx
8
Pros:

Tiene una excelente ubicación, cumple con la limpieza de las habitaciones y el personal es muy atento.

2026-07-02 • via Nuitee
H
Héctor Miguel • solo_traveller • mx
10
Buena atención.
Pros:

Espacio agradable y buena atención. Lo disfrute!

2026-06-19 • via Nuitee
M
Molina • solo_traveller • gt
10
Pros:

Ubicación, servicio y limpieza

2026-06-18 • via Nuitee
N
Noble • family_with_children • mx
9
2026-06-15 • via Nuitee
M
Meilin Yotzin • solo_traveller • co
9
2026-06-15 • via Nuitee
J
Jesús • family_with_children • mx
7
2026-06-12 • via Nuitee
A
Alfredo • solo_traveller • mx
3
Pros:

Pues que está céntrico

Cons:

Me dieron una habitación sin clima y de acuerdo. Y hoy había pagado una habitación con clima y pura mentira. Son.

2026-06-11 • via Nuitee
E
Edgar • solo_traveller • gt
10
Pros:

Limpieza

Cons:

Todo bien

2026-06-11 • via Nuitee
E
Erick • solo_traveller • mx
7
2026-06-10 • via Nuitee
E
Erika • solo_traveller • mx
10
Pros:

El desayuno es maravilloso.

2026-05-24 • via Nuitee
J
Juan Carlos • extended_group • gt
8
2026-05-21 • via Nuitee
N
Noe • solo_traveller • mx
9
2026-05-13 • via Nuitee
B
BERTA ESPERANZA • family_with_children • gt
10
2026-05-05 • via Nuitee
W
Walter • couple • gt
6
Pros:

Nada

2026-05-05 • via Nuitee
G
Gomez • solo_traveller • mx
8
En general bueno
Pros:

La cama y las almohadas, cómodas y limpias

Cons:

El personal muy secos en el servicio no hubo saludos

2026-05-03 • via Nuitee
C
Celsa • couple • us
9
2026-05-03 • via Nuitee
V
VRENELY TATIANA • couple • gt
10
Pros:

Excelente ubicación y con varias opciones tanto de compras como de restaurantes literal a unos pasos

2026-04-30 • via Nuitee
C
Camila • family_with_children • gt
9
2026-04-28 • via Nuitee
C
Conrado Arnulfo • couple • gt
8
Estancia cómoda y precio justo
Pros:

Tranquilo

Cons:

Problemas con el aire acondicionado

2026-04-19 • via Nuitee