Diamond Suite Scenic Valley

Hotels
•
Independent
6.4 (3 reviews)
H001, Block H, Ton Dat Tien Street, Tan Phu Ward, District 7, Ho Chi Minh City, 700000 , Ho Chi Minh City , VN
84-918039818

listing image 1
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Pets allowed

Facilities

Fitness facilities
Newspapers in lobby (surcharge)
Health club
Nightclub
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful and prompt staff
Spacious/full apartments
Close to major malls and shops
Host resolved issues and moved guests to correct apartments
Cons:
Some rooms did not match photos or bed configuration
Strong cigarette smell reported in some units
Broken shower head / maintenance issues
Slippers not provided; unexpected laundry charges
At least one report claiming the listed hotel did not exist

Categories

Cleanliness
4.8
Mixed reports: some guests found the apartment clean, but others reported a strong cigarette smell from prior smoking and maintenance issues (broken shower head), lowering overall cleanliness.
Service
8.8
Generally positive: multiple guests praised staff as helpful and prompt, reachable during the stay, and the host resolved a room mix-up quickly.
Location
7.4
Mostly convenient: several guests mentioned proximity to major malls (Crescent Mall / SC Vivo City) and good access to restaurants and shops, though one reviewer noted it was a bit farther from the city center.
Room Quality
5.6
Inconsistent: guests noted large apartments and good space, but several reported the accommodation did not match photos, incorrect bed configuration, and one unit appeared converted from an office or previously smoked in.
Amenities
5
Some missing or misrepresented amenities: slippers were not provided, and laundry was reportedly charged despite being advertised as free.
Value for Money
5.6
Moderate: unexpected charges (laundry) and being moved into the wrong room initially reduced perceived value, though resolution improved satisfaction for some guests.
Food and Beverage
6.4
Standard quality for this hotel tier (hotel F&B not mentioned in reviews).
Overall Experience
7.6
Mixed overall: positive interactions with staff and, after remediation, satisfactory apartments for some; offset by booking/room mismatches, cleanliness concerns, and amenity issues for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-23 14:54

Property Description

Recreational Amenities
Practice your swing on the golf course or unwind at the nightclub and health club for ultimate relaxation during your stay.

Dining and Refreshments
Indulge in a delicious meal at the hotel's restaurant or grab a coffee at the cafe. Don't miss out on room service and a drink at the poolside bar to complete your day.

Convenient Features
Enjoy complimentary wireless internet, concierge services, and babysitting. Unwind in one of the air-conditioned rooms with minibars and flat-screen TVs, ensuring a comfortable stay.

Immerse yourself in luxury at Diamond Suite Scenic Valley in Ho Chi Minh City. Book now for a family-friendly retreat near The Cresent Mall.

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

See all policies

Location

Guest Reviews

6.4
Based on 3 reviews
Cleanliness: 4.8
Service: 8.8
Location: 7.4
Room Quality: 5.6
Amenities: 5
Value for Money: 5.6
Food and Beverage: 6.4
Overall Experience: 7.6
O
Oh Ha • extended_group • kr
10
Pros:

출장 때문에 자주 오는데 여기만큼 편한 곳이 별로 없어요. 조용하고 수영장도 커서 장기숙박하기 좋았습니다.

2026-06-15 • via Nuitee
Y
Yoon Seo-yeon • extended_group • kr
10
Pros:

아파트가 호텔보다 훨씬 넓고 고급스러웠어요. 발코니 시티뷰도 예쁘고 와이파이도 빨라서 재택근무하기 정말 좋았습니다.

2026-06-15 • via Nuitee
K
Kang • extended_group • kr
10
Pros:

SECC 전시회 때문에 예약했는데 위치가 정말 편리했습니다...
주방, 세탁기, 냉장고까지 다 있어서 며칠 지내기 너무 편했어요.
조용한 분위기 + 나무 많은 단지 느낌도 마음에 들었습니다

2026-06-15 • via Nuitee
L
Leon • extended_group • de
10
Pros:

Perfect for SECC trips.

Big apartment, fast wifi, quiet area. Much better than regular hotels.

2026-06-11 • via Nuitee
L
Lucía • family_with_children • es
10
Pros:

Stayed here for almost 2 weeks during an exhibition event near SECC and it genuinely felt like a second home instead of a hotel.
The apartment was huge — living room, balcony, washing machine, full kitchen, strong WiFi for remote work… literally everything I needed. I booked a 2-bedroom unit with coworkers and it was way more comfortable (and cheaper) than booking multiple hotel rooms.

2026-06-11 • via Nuitee
V
VerA • couple • hk
10
Pros:

滿分的民宿 大家記得在機場去酒店時 要叫司機打電話給通知屋主到達開門

2026-05-25 • via Nuitee
M
Maria del Carmen • solo_traveller • vn
1
Cons:

Non responsive people, dirty apartment

2026-04-23 • via Nuitee
M
MASAHIKO • extended_group • jp
6
Pros:

写真の部屋とは違う部屋に案内されました。
綺麗でしたが、ショッピングモールからは少し遠いです。
ホテルの担当者とは滞在中すぐに連絡を取ることができます。

Cons:

シャワーヘッドが壊れていました。
スリッパはありません。
3つのベットと記載されているが、案内された部屋は2つのキングベッドでした。
洗濯は無料と聞いていましたが、お金を取られました。

2026-03-10 • via Nuitee
T
tiger • family_with_children • la
8
2026-03-05 • via Nuitee
F
Faraidun • extended_group • se
7
Pros:

Fin o fresh lägenhet

Cons:

Dålig personal kunde inte engelska.

2026-01-25 • via Nuitee
S
Sabri • couple • fr
9
Pros:

L’emplacement était un peu plus loin que le centre-ville, un peu de bruit aux alentours mais rien de méchant Apartement très propre personne très gentil

2026-01-17 • via Nuitee
J
John • family_with_children • au
5
2026-01-08 • via Nuitee
B
Bethany • couple • us
9
We love to stay at Scenic Valley!
Pros:

great staff! prompt response to inquiry, within walking distance to Crescent Mall, full apartment, plenty of space

2026-01-02 • via Nuitee
N
Nguyễn • extended_group • vn
10
2026-01-01 • via Nuitee
J
JAE WON • solo_traveller • kr
7
2025-12-27 • via Nuitee
C
CUONG • extended_group • vn
1
Pros:

They cheated! This facility is prohibited for rent. They took me to another building and lied that Scenic Valley is under maintenance

2025-12-20 • via Nuitee
A
Ardjan • couple • nl
1
Hotel bestaat niet en dan moet je na een reis van 20 uur nog s avonds een ader hotel gaan zoeken
Pros:

Hotel bestaat niet

Cons:

Hotel bestaat niet

2025-12-15 • via Nuitee
N
Nathan Golding • family_with_children • hk
6
Pros:

The size of the apartment is big

Cons:

The apartment didn't look anything like the photos. People had been smoking inside previously so there was a very strong cigarette smell throughout the apartment.

2025-12-07 • via Nuitee
V
Van • extended_group • us
8
Good Location - Nice Host
Pros:

Convenient location. Right across from SC Vivo City Mall which has a lot of good restaurants, pastries and coffee shops, and a big Aeon Market inside.

Cons:

We booked and paid for a noncancellable deluxe non-smoking 3-bedroom apartment for five days but when we checked in, we were placed into a smoking 2-1/2 bedroom apartment which was converted from a former business office. However, after we expressed our concerns and dissent, the host quickly resolved the problem by moving us to a different apartment similar to what we booked on the following day. The second apartment was very nice and decent.

2025-12-01 • via Nuitee
P
paul • couple • gb
1
NOT GOOD TERIBLE HOSTS
Cons:

Firstly, there was no reception it's a flat in a block of flats not a hotel no room service no 24hr reception. We asked the security guard when we arrived to help, and he hold us to leave as it was against the law there for anyone to rent out any of the apartments for private use. So, we were stuck with nowhere to turn until eventually we got hold of the person renting us the apartment from booking.com on the phone and they told us that because we were early and there was no check in before 2pm that there was nowhere to store our luggage until 2pm. But after explaining that I had emailed several times to inform them that we would be arriving early and would they be able to store our luggage and told yes, the person on the phone although rude arranged for someone to come and collect our luggage and us and take us to this rotten hotel down the road to drop off our luggage and then return us back to the apartment block but we ended up having to get a taxi from the rotten hotel as there car broke down, then every time we went out of the apartment or got in the lift we would get funny looks and told we shouldn't be there and that it was against the law for us to be staying there and that the apartment block was built for low income family's only NOT for Airbnb or any other rentals. Also, the beds were the most uncomfortable beds ive ever slept in you felt nothing but the springs. The kitchen had no utensils to use not even coffee cups. Most of what they say in the description is a load of rubbish even most of the photos don't relate to the accommodation on offer here i really think Booking.com should remove the company from there site even the reviews on booking.com don't make sense as most of what people mention in the reviews doesn't exist.
Seriously think twice before booking this place..............

2025-11-10 • via Nuitee