TownePlace Suites by Marriott Dallas Downtown

Hotels
•
TownePlace Suites by Marriott
7.8 (299 reviews)
555 Evergreen Street , Dallas , US
+1 214-749-5155

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Spacious rooms
Good breakfast
Cons:
Noise from other guests
Construction ongoing
Homeless individuals nearby

Categories

Cleanliness
6.85
Some guests reported issues with dirt and dust in the room.
Service
8.81
Staff were consistently mentioned as helpful and friendly.
Location
7.86
Convenient location, but presence of homeless individuals nearby noted.
Room Quality
7.81
Rooms were spacious, but some issues with noise and water pressure.
Amenities
7.34
Pool hours were limited and presence of construction affected experience.
Value for Money
7.3
Some considered it a good value, but valet service was reported as overpriced.
Food and Beverage
8.34
Breakfast was positively highlighted by several guests.
Overall Experience
8.12
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:08

Property Description

Convenient Location in Downtown Dallas

Modern Amenities for Comfort and Convenience

Exceptional Guest Services and Facilities

Experience the vibrant Downtown Dallas district at TownePlace Suites by Marriott Dallas Downtown. Relax by the outdoor pool, stay active in the fitness center, and enjoy the convenience of barbecue facilities. The hotel's proximity to popular attractions like AT&T Performing Arts Center and Dallas World Aquarium makes it an ideal choice for travelers. Each room features a kitchen, flat-screen TV, and air conditioning for a comfortable stay. Start your day with a continental breakfast and take advantage of the business center services. Let our dedicated staff make your stay memorable. Book now for a delightful Dallas experience.

Important information:

Only valet parking is provided at the property.

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

7.8
Based on 299 reviews
Cleanliness: 6.85
Service: 8.81
Location: 7.86
Room Quality: 7.81
Amenities: 7.34
Value for Money: 7.3
Food and Beverage: 8.34
Overall Experience: 8.12
J
João • solo_traveller • ca
1
2026-09-15 • via Nuitee
K
Krystal • couple • us
7
2026-09-14 • via Nuitee
R
Record • solo_traveller • us
10
Pros:

Loved the room. Was like a small apartment, didnt feel like a regular hotel room. Was very clean and spacious.

2026-09-14 • via Nuitee
M
Michelle • solo_traveller • us
8
Nice and clean
Pros:

The staff was very welcoming, Robert was great!

Cons:

The walls were very thin. I could hear the people talking in the next room as if they were in my room. Its a very old building converted into a hotel. They butted the wall up to a shared window and I don't know if that is why I could hear them. I know people in other reviews complained about the unhoused. There were unhoused people in the area but they didn't bother us.

2026-09-14 • via Nuitee
H
Haydee • couple • us
10
2026-09-10 • via Nuitee
E
ELLEN • couple • br
7
Foi perfeita tirando apenas o motivo da porta
Pros:

Tamanho e distribuição

Cons:

A porta que nós passou insegurança por parecer que já havia sido arrobada

2026-08-31 • via Nuitee
E
Erika • family_with_children • us
7
Persona racista
Pros:

Todo está bien acomodado solo en el la cama sofa estaba sucio la sabana

Cons:

Lo que no me gusting que el dia martes 25 de agosto llege al hotel con mi familia y El hombre del matador no saludo solo le dije voy a checar mi reservation y rl me dijo dame tu licencia de manejo le dije no tengo y el me dijo no te puedo dar una habitación y le dije como ai el dia domingo vine reserve y no me pusieron nada y le enseñe mi reservación que tenía en mi celular y me hizo mala cara

2026-08-27 • via Nuitee
A
Antonio • family_with_children • it
6
2026-08-21 • via Nuitee
S
Shermetta • family_with_children • us
10
Everything was no
Pros:

I over slept breakfast lol

Cons:

Just the parking.

2026-08-14 • via Nuitee
V
Veronica • solo_traveller • us
10
2026-08-09 • via Nuitee
A
Aldo • solo_traveller • us
5
Disgusting and dangerous facilities, amazing staff members.
Pros:

The place is both specious and very good personal.

Cons:

Was 2 times changed of room because the facilities of each room are rotten and of bad quality. The a/c doesn’t work properly and each of the rooms I was changed to, the first incident was some of the room falling apart. In the same room, the room flooded because some faucet malfunctioned. The bathtub and faucet were rotten with signs of not being cleaned properly and were difficult to use.

The neighborhood is plagued by homelessness, and the surrounding area emits an unpleasant odor reminiscent of toiletries.

2026-08-07 • via Nuitee
L
Lisa • family_with_children • us
8
2026-08-07 • via Nuitee
A
Andrea • family_with_children • es
8
Recomiendo
Pros:

La ubicación en downtown. La amplitud de las habitaciones. Muy cómodo!

2026-07-25 • via Nuitee
G
Gullicksen • solo_traveller • us
10
Amazing hotel
Pros:

We had a really nice room, which was perfect for our stay.

2026-07-20 • via Nuitee
A
Aaron • solo_traveller • us
10
Pros:

Great location to all the places we wanted to see. Rooms were very spacious. And the outdoor pool was awesome! And the bartender Justin was great. He made our time in the evenings joyable. He deserves to be recognized for doing a great job!!

Cons:

No complaints

2026-07-20 • via Nuitee
B
Brittani • solo_traveller • us
10
Pros:

Great friendly staff

2026-07-13 • via Nuitee
A
ANDRES • family_with_children • co
5
Pros:

LA UBICACION DEL HOTEL

Cons:

LA HABITACION ESTABA SUCIA, EL LAVAPLATOS TENIA LATAS, LA MESA ESTABA CON CAFE DERRAMADI Y HABIA MEDIAS SUCIAS DEL HUESPED ANTERIOR. PUSIMOS LA QUEJA, DIJERON QUE LA LIMPIARIAN, PERO EN LA NOCHE CUANDO REGRESAMOS SOLO HABIAN RECOGIDO LAS MEDIAS SUCIAS. EL MUGRE EN EL LAVAPLATOS Y LA MESA SEGUIAN IGUAL. LA ULTIMA NOCHE EL BLACKOUT SE DAÑO Y NOS TOCO DORMIR CON LA LUZ DE AFUERA.

2026-07-09 • via Nuitee
J
Jeremey • couple • us
10
2026-06-30 • via Nuitee
E
EDGARD ALFREDO • couple • ar
9
En gral bien
Pros:

Todo ok

Cons:

Servicio de Valet muy caro

2026-06-30 • via Nuitee
M
Maria • extended_group • pr
10
2026-06-29 • via Nuitee