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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Room service
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Family rooms
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Luggage storage
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Fax/photocopying
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Ironing service
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Broadcast Live sport events
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Free wired internet
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Golfing on site
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Japanese garden
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Newly Refurbished Hotel
Located in the picturesque Wye Valley, our family-run hotel offers a warm welcome and excellent service. The seventeen newly decorated rooms provide comfort and value for money, ensuring a pleasant stay for all our guests.
Modern Restaurant and Trendy Bar
Indulge in delicious cuisine at our modern restaurant and unwind at our trendy bar, a favorite spot among locals and residents alike. Enjoy a variety of food and wines in a vibrant and inviting atmosphere.
Convenient Location
Just a short walk from Monmouth's center and a quick drive from Cardiff, our hotel is perfectly situated for exploring the charming surroundings. Experience the beauty of the Wye Valley during your stay with us.
Book now to experience our welcoming hospitality and exceptional amenities.
This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 0 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
The staff were very helpful
It was not clean and not worth £100 a night
Location and off road parking.
Rooms in need of TLC
Clean and comfortable en suite room. We did not have breakfast.
Nothing.
The hotel contacted me explaining the situation after the flood some facilities were not available. I personally seen the damage done and they should be proud they have achieved. This my second time staying there and I will be back. Great hotel.
Nothing. The staff were excellent even though they could have lost everything.
Location great. Staff flexible
Location
Really outdated and due a renovation.
the Staff very friendly and the room was comfortable and clean. Very good breakfast.
Near town centre
The price compared to The Punch House and Wetherspoons.
Bed very uncomfortable. Very noisy doors slamming in the night
Close to Monmouth centre
Traffic noise
Great location as a base to explore the area. Considering the problems caused by the flooding last November I think the owners have done remarkably well and are still battling to get everything in order. Deserves supporting.
All good
Free, easy parking.
All doors are kept locked, which makes you feel safe
Staff were lovely. Pleasant spacious room. Very good breakfast. Convenient to the town centre and Well done for fighting back do admirably following the flood.
Staff were really helpful and friendly - thanks Matt and Sally! Room was fairly basic but good value for money, comfy bed and decent shower.
The room was very light, blackout curtains s would be a great touch! Also better filter coffee at breakfast (which was otherwise very good)
The bed was comfortable, and the room was clean with coffee facilities. Clean towels and bedding.
I hope the support from the party guests help get them back on their feet after the flood, but wasn't worth the price paid for the room
The room smelled musty. With old fashioned single glazing on windows, making it noisy by the road. The bathroom had a mouldy smell and was grubby around the window seals. The toilet seat was broken also.
No food or breakfast available.
Was not good value for the price paid.
The staff were friendly and helpful
Shower was old with signs of mould. Property in need of updating although aware of recovering from flood
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