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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Packed lunches
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Non-smoking throughout
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Coffee Shop on site
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Stylish Hotel on Hastings Seafront
Modern Rooms with Sea Views
All rooms at The White Rock Hotel feature private modern bathrooms with power showers. Many rooms offer superb sea views, providing a picturesque backdrop during your stay. Additionally, each room is equipped with tea/coffee facilities for your convenience.
Lively Cafe-Bar and Sun Terrace
Enjoy the vibrant atmosphere of the hotel's cafe-bar, perfect for socializing or unwinding with a drink. The sun terrace offers a relaxing outdoor space to soak in the sun while taking in the views of the seafront.
Convenient Amenities and Location
With a 24-hour front desk, free Wi-Fi access, and proximity to the town centre and Hastings Railway Station, The White Rock Hotel ensures a comfortable and accessible stay. Explore the nearby attractions such as the Old Town and St Leonards, all within a short walk from the hotel.
Book your stay at The White Rock Hotel for a memorable experience by the sea.
Children must not be left alone in hotel rooms. Children are welcome in the bar until 9 p.m.
Please note that there will be limited services in the hotel and restaurant on Christmas Day. For more information, please contact the hotel by using the details found on your booking confirmation.Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are allowed. No extra charges.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
It was perfect, all the staff were so friendly and helpful . Perfect position . Will definitely be going back .
We come here every year and it never disappoints. The staff are amazing, friendly, chatty and helpful. The rooms are clean and the food is great. We love sitting out on the terrace enjoying a drink.
Nothing comes to mind.
The seaview, the bed was okay, and the location is obviously near in perfect,
Well,
Upon check in I was informed you had a bar open until 12am, this was also printed on the leaflet in room. To my surprise that evening the bar was closed at 11pm, with the downstairs bar also being closed for a private function, there was no mention of this prior, we would have made other plans.
The bar staff are lovely, although the bar service and drinks where somewhat horrific, we asked for an aperol, that was replied with a "if we have the right glass" apparently you did, it was a small wine glass, followed by the barman sprinting off to grab the aperol from somewhere, it slapped together in panic and presented poorly. The bar was covered with dirty glassware which was odd as there were little customers.
I asked for a Iron and Board on Sunday, this wasn't available, not sure how basic needs can't be fulfilled. I asked the next day and received a dirty little Tesco iron with an insanely grubby ironing board. Not really nice for my clothes.
The building is pretty knackered, yes the decor isn't to my taste, but the threadbare carpets and patchy paintwork isn't great for what you pay,
Yes the location is phenomenal, however my king bed is smaller than my king at home ... and compared to more premium hotels, you'd get alot more money elsewhere.
De kamer met uitzicht
De vloer krakte heel erg 1 keer lang moeten wachten op ons eten
Location and cleanliness
Food wasn’t great
Breakfast was lovely but feel it should have been included in the price. Staff friendly. Clean hotel. Great location. We had a fan in our room which was good, also we asked for a top sheet and a member of staff bought it to ourvroom straight away, very impressed, also our room and tea/ biscuits/ water were replaced every day which was good.
The shower wasn't powerful and also could have been a handheld shower.
Excellent location
We arrived in the middle of a heat wave. Our room on the top floor is without AC and can get very hot and stuffy. Though the staffs offer a portable fan, she eventually forgot to do so making our 3 night stay essentially a sleepless one due to the heat.
This is a busy, friendly hotel. I loved being able to sit in comfortable seats around the hotel and the fact that it was easy to get drinks throughout the day and evening. The room was comfortable and was serviced daily which is unusual these days. There were lots of unexpected extras: biscuits in the room, water supplied, a bathmat to prevent slips in the shower, a bathmat for the floor. The hotel is very conveniently located right on the seafront opposite the pier and adjacent to the White Rock Theatre. There is a convenient convenience store just 100 yards away as well as numerous takeaway and sit-in restaurants/cafes very close. There is also a bus stop immediately outside the hotel with frequent buses to the town, railway station and Old Town in one direction and opposite, by the Pier, there are regular services to St Leonards, Bexhill and Eastbourne.
There is a lift but it's very small and quite jerky. There are also issues with the lift if passengers on the third floor don't shut the door properly. I found the breakfast arrangements quite poor. There were insufficient staff to provide an efficient service, waiting times were long, tables weren't cleared promptly and were therefore out of action for extended periods, menus weren't always easy to find and some of them were incomplete. There also appeared to be a shortage of condiments (salt and pepper).
It is ideally situated and very clean. The service was excellent, we had a sea view room which was lovely
There was sometimes not enough staff on to get drinks (tea, coffee and cold drinks)
The staff are lovely. Nothing is too much trouble. Good all day menu, reasonably priced. Very clear and comfy room, this time with a wonderful sea view. Great to sit on the terraces and watch the world go by. Very central location by the pier and White Rock theatre. Thoroughly recommend.
Only the veggie bacon! It's hard to replicate the real thing.
Location is not far from town, station and beach
It is a shame the hotel doesn't cater for solo guests they only have twin rooms at best
Very central lovely clean room helpful staff
Due to hot weather air con machine would of been more comfortable
Smell on room on arrival.
L'accueil à été formidable
Tout était très bien
It was a good stay all round
Nothing
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