Home2 Suites By Hilton Winston-Salem Hanes Mall

Hotels
Home2 Suites by Hilton
9 (272 reviews)
1010 Marriott Crossing Way , Winston-Salem , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Weak breakfast

Categories

Cleanliness
8.08
Concerns about bedding and evidence of bedbugs mentioned.
Service
9.55
Staff were described as very nice, helpful and excellent.
Location
9.59
Convenient location for eating and shopping.
Room Quality
8.54
Spacious rooms mentioned, some dissatisfaction expressed.
Amenities
9.07
Good facilities like pool, gym, and kitchenette.
Value for Money
9.53
Great rates for the quality of stay offered.
Food and Beverage
8.58
Breakfast mentioned as weak but other dining experiences were positive.
Overall Experience
9.05
Overall a pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:43

Property Description

Modern Accommodation with Convenient Location
Discover the perfect blend of comfort and convenience at Home2 Suites By Hilton Winston-Salem Hanes Mall. With a prime location just 10 km from M C Benton Jr Convention Center, our 3-star hotel offers modern accommodation and top-notch amenities for a memorable stay.

Amenities for Every Need
Enjoy our hotel's barbecue facilities, fitness center, and 24-hour front desk, catering to all your needs during your stay. Stay connected with complimentary WiFi throughout the property and make the most of your visit to Winston-Salem.

Easy Access to Key Locations
Conveniently located near LJVM Coliseum, BB&T Field, and Joseph S. Koury Convention Center, our hotel provides easy access to the city's top attractions. Plus, with Piedmont Triad Airport just 38 km away, your journey to and from the hotel is a breeze.

Book your stay at Home2 Suites By Hilton Winston-Salem Hanes Mall for a delightful and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 272 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.05
S
Samona family_with_children us
9
Overall great place.
Pros:

Room and site was clean, staff friendly and helpful.

Cons:

Breakfast can be warmer, maybe invest in warming stations.

2026-05-29 via Nuitee
T
Tabitha solo_traveller us
9
2026-05-26 via Nuitee
F
Felice Anne couple us
8
2026-05-25 via Nuitee
J
Jeremy couple us
10
2026-05-25 via Nuitee
A
Andrea couple us
10
Great stay
Pros:

Clean, newer, friendly staff

2026-05-18 via Nuitee
J
Jasmine solo_traveller us
9
Pros:

Overall, everything was clean, and the staff were kind and helpful.

Cons:

Only complaint was the pool.

2026-05-03 via Nuitee
G
Gigi couple us
7
2026-04-30 via Nuitee
B
Breanna family_with_children us
9
2026-04-02 via Nuitee
A
Ashli family_with_children us
10
Fun
Pros:

I love the amenities, it's great for families and those who travel a lot. It was like a home away from home and we were only there 1 night. We will be staying there again when we are in the area. I love the option to cook and the indoor pool.

2026-03-29 via Nuitee
M
mitchell family_with_children us
1
Horribale
Pros:

We booked 2 queen beds and was told they were sold out and had to take a room with 1 bed there was 4 of us. Hotel offerd nothing for a problem they created.told me since we booked through a booking company and not them it was not their problem. Bach hurt for a week

2026-03-21 via Nuitee
K
Kellie couple us
10
2026-03-11 via Nuitee
S
sherry couple us
10
Pros:

Cleanliness
Room size

Cons:

$$$

2026-03-01 via Nuitee
J
Jada couple us
10
2026-01-29 via Nuitee
L
Lori couple us
9
2026-01-23 via Nuitee
E
Erick couple us
10
2026-01-21 via Nuitee
B
Brian couple us
10
It was very enjoyable. I loved the hot breakfast.
Pros:

Clean great amenities.

Cons:

I had no complaints.

2026-01-21 via Nuitee
T
Theodore family_with_children us
9
My family and I had a great stay.
Pros:

Courteous, Professional Staff

2026-01-20 via Nuitee
R
Rachel couple us
9
2026-01-19 via Nuitee
A
Anita couple us
6
2026-01-18 via Nuitee
S
Stanley couple us
9
Nice and relaxing.
Pros:

Good location

Cons:

Was not impressed by the breakfast selection. Warming trays did not work. Very limited selection. My mattress had a large stain on side closest to window.

2026-01-15 via Nuitee