Hotel 32 Kraków Old Town

Hotels
9.4 (3769 reviews)
32 Zwierzyniecka , Kraków , pl

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Great location
Delicious food
Cons:
High price
Parking inconvenience

Categories

Cleanliness
9.55
Multiple reviews highlight the hotel as clean and well-kept.
Service
10
Guests frequently mention friendly and helpful staff.
Location
10
Central location with proximity to attractions is praised.
Room Quality
9.02
Some reviews point to outdated rooms and lack of amenities.
Amenities
8.56
Some amenities critiqued, such as parking not being available.
Value for Money
9.01
High price was mentioned but balanced by quality.
Food and Beverage
9.54
Breakfast and restaurant offerings received excellent reviews.
Overall Experience
9.5
Guests report a positive overall experience and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:37

Property Description

Central Location
Hotel 32 Kraków Old Town is ideally situated just steps away from Wawel Royal Castle and the Market Square, making it the perfect base for exploring Kraków's historic attractions.

Luxurious Amenities
Indulge in the comfort of well-appointed rooms featuring air-conditioning, minibars, and flat-screen TVs. Relax and unwind in the sauna or enjoy the convenience of free WiFi during your stay.

Exceptional Service
Our dedicated 24-hour reception staff are always available to assist you, ensuring a seamless and enjoyable experience throughout your time at Hotel 32 Kraków Old Town.

Experience the charm of Kraków from our centrally located hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9.4
Based on 3769 reviews
Cleanliness: 9.55
Service: 10
Location: 10
Room Quality: 9.02
Amenities: 8.56
Value for Money: 9.01
Food and Beverage: 9.54
Overall Experience: 9.5
T
Tetiana family_with_children ua
10
Pros:

Комфорт, затишок, увічливість ❤️

Cons:

Претензій немає

2026-09-12 via Nuitee
A
Andrea solo_traveller de
9
Pros:

Sehr sauber, freundliches engagiertes Personal, sehr gute Lage

Cons:

Das Zimmer entspricht unserer Erfahrung nach nicht der Kategorie "Deluxe", dennoch war es ein sehr schönes Zimmer mit sehr guter Ausstattung

2026-09-12 via Nuitee
B
Bujanska solo_traveller pl
9
Pros:

Nie miałam żadnych uwag.

2026-09-11 via Nuitee
A
Adela couple gb
10
Great stay overall
Pros:

Location , staff very friendly and helpful.
Restaurant food was excellent

Cons:

Top floor room with windows in roof so didn’t have a view , felt like we were in a box

2026-09-08 via Nuitee
L
Lian solo_traveller si
10
2026-09-08 via Nuitee
M
Maximilian solo_traveller gb
10
2026-09-08 via Nuitee
M
Marie solo_traveller us
10
I didn't lack for anything during my first stay in Poland. Perfect location and amenities!
Pros:

The stairs and hallways were well lit. The neighbors were very quiet. It was helpful to have the washing machine, microwave, fridge, and even an iron for clothes. The bed was comfortable and clean, the soap provided in the shower smelled wonderful! The Church and my friend's places were within easy walking distance. I relied very much on the WIFI and it never failed me. I would love to stay there again some time.

Cons:

It was a small challenge figuring out how the washing machine worked, but I understood eventually. Maybe there were instructions and I missed them.

2026-09-08 via Nuitee
G
Gunn Hilde family_with_children no
8
Sentralt, hyggelig og prisgunstig hotell
Pros:

Rent og fint rom. Hyggelig og hjelpsom personale. God beliggenhet.

2026-09-07 via Nuitee
M
Marina couple gb
10
Excellent stay at an excellent hotel in a beautiful city.
Pros:

The staff were lovely and very helpful. The room was amazing, with a large balcony, the bathroom and facilities in the room were great, with a coffee machine and mini bar/fridge. Breakfast was excellent with so much choice available. We had an early flight home and the kitchen staff prepared us a packed breakfast at 6.20 am to take with us to the airport so we wouldn't miss out. Could not recommend this hotel enough. Location was great, near the river and a short walk from the old town main square.

Cons:

Could not fault the accommodation or the staff.

2026-09-07 via Nuitee
R
Riaz Ahmed solo_traveller gb
6
Hotel 32 Kraków Old Town
Pros:

The room was a decent size. Comes with functioning air conditioning.

Cons:

Located next to a tram line, can hear screeching noises every 15 minutes or so - noise is worse on weekends, so ear plugs are provided by the hotel. Don't have much of a view of the outside from the room. Shower is a bit cramped, can't move around as much. Worst part, during September the area was plagued with green flies, cannot open windows or room will become infested.

2026-09-06 via Nuitee
S
stefania couple it
8
It was good and enjoyable
Pros:

Position, room and bathroom spacious enough and comfy

Cons:

The lift not reaching the top floor, coffee not particularly good for Italian people

2026-09-06 via Nuitee
S
Shirley couple mt
10
Pros:

Small and quiet hotel very close to the center. We had a good breakfast and it was clean and tidy.

2026-09-03 via Nuitee
G
Giuseppe couple it
8
Pros:

La stanza e la posizione

Cons:

Un problema con l’acqua calda mancante la sera dell’arrivo. Risolto per la doccia della mattina

2026-09-03 via Nuitee
S
Shirley solo_traveller mt
10
2026-09-03 via Nuitee
R
ROMAN solo_traveller pl
8
Pros:

Fajna lokalizacja i miły personel.

Cons:

Trochę za ubogie śniadanie.

2026-09-03 via Nuitee
K
Klaudiusz couple pl
9
2026-09-02 via Nuitee
K
Karina couple lv
10
2026-09-02 via Nuitee
J
Jouana solo_traveller gb
10
2026-09-01 via Nuitee
J
Jelena solo_traveller us
8
2026-09-01 via Nuitee
F
FIORELLA couple it
10
Perfetto!
Pros:

Posizione dell'hotel comodissima, a pochi minuti a piedi dal centro. colazione varia (sia dolce che salata), abbondante e ottima. staff molto disponibile. le nostre stanze (abbiamo dovuto cambiare stanza perchè per il giorno successivo quella che avevamo prenotato per la prima notte non era disponibile), che erano entrambe sull'interno, erano molto silenziose. acqua sia gassata che naturale disponibile in struttura per il refill.

Cons:

Unica pecca, ma più di booking che dell'hotel, che nessuno ci ha informati che per entrare in auto nella città di Cracovia, era necessario registrare il proprio veicolo (l'abbiamo scoperto solo grazie a Google Maps che ci ha allertati). Registrarsi non è stato proprio semplissimo ma dovremmo avercela fatta. Penso che per gli hotel situati in città in cui sono limitazioni all'ingresso dei veicoli sarebbe importante segnalarlo prima della finalizzazione della prenotazione

2026-09-01 via Nuitee