Samui Mermaid Resort Garden Side

Hotels
Independent
7.6 (58 reviews)
34/1 Moo 4, Tambon Bophut, Koh Samui, Surat Thani, 84320 , Koh Samui , TH

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Tours/ticket assistance
Scooter/moped rentals on site
See all facilities

Review Highlights

Pros:
Helpful staff
Good price for the room
Cons:
Noisy location
Misleading amenities

Categories

Cleanliness
6.98
Mixed reviews about the upkeep, needs TLC.
Service
8.45
Staff were sweet and very helpful.
Location
7.99
Good location but noisy from the highway.
Room Quality
7.44
Rooms may vary; pool view was great when quiet.
Amenities
6.97
Limited amenities; misleading information about shuttle.
Value for Money
7.93
For the price, it was excellent.
Food and Beverage
7.48
Not mentioned explicitly.
Overall Experience
7.55
Overall a mixed experience with some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:28

Property Description

Recreational Amenities and Dining
Enjoy the outdoor pool, bikes for rent, and a poolside bar for a relaxing stay. Indulge in delicious meals at Little Mermaid Restaurant or opt for convenient room service.

Convenience and Services
Take advantage of complimentary Wi-Fi, tour assistance, and daily continental breakfasts. Benefit from amenities like dry cleaning, a 24-hour front desk, and free self-parking during your stay.

Comfortable Accommodations and Location
Relax in one of the 38 guestrooms with private balconies, free Wi-Fi, and digital entertainment. Explore nearby attractions like Big Buddha Beach and Wat Plai Laem while enjoying a beachfront stay.

Book your stay at Samui Mermaid Resort Garden Side for a beachfront retreat near popular Koh Samui attractions.

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safety and Health Administration (Thailand)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.6
Based on 58 reviews
Cleanliness: 6.98
Service: 8.45
Location: 7.99
Room Quality: 7.44
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 7.55
N
Noirin extended_group ie
8
2026-07-11 via Nuitee
P
Pedersen couple dk
3
Pros:

At der var pool og det var hyggeligt at det var små villaer

Cons:

Poolen var møg varm og der var ikke rent i villaerne, og stikkontakterne virkede ikke. Der stod der ville være loftvifte men der stod en lille blæser på et bord, så der var møg varmt. Sengen var ligesom en fold ud seng så den var møg varm, og der var ikke en dyne som sådan de havde lavet et lagn så tæppe så lagn så intet hang sammen

2026-07-11 via Nuitee
A
Amaury solo_traveller fr
3
Déçu
Pros:

Plage, piscine

Cons:

Pas d’AC dans les chambres, lit pas confortable, salle de bain horrible, personnel moyen

2026-07-11 via Nuitee
L
Lolita solo_traveller fr
6
Pros:

La chambre est bien

Cons:

La salle de bain est assez vétuste et les toilettes font du bruit pendant la nuit, en plus on entend les avions passer

2026-07-10 via Nuitee
J
Jennifer solo_traveller gb
8
Pros:

Friendly helpful staff. Great value for money

Cons:

Nothing

2026-07-10 via Nuitee
E
Elma family_with_children si
5
2026-07-10 via Nuitee
C
Christine couple us
5
All the basics nothing more.
Pros:

The main property is quite beautiful and is on the beachfront. The restaurant is quaint and the staff was nice. The rooms a big with sea views .

Cons:

What you need to know is that the properties divided into two sections if not three but with the main road being between the beach and the second section so you end up staying across the street from the beach the huts are like a small community.. and I wouldn’t call them huts per se. I’d say little boxes. So it’s a bit misguided, even though when you go back and reread the description, it’s obvious I do believe they call a garden view, but not really.

2026-07-09 via Nuitee
I
Isaar solo_traveller il
10
2026-07-09 via Nuitee
F
Freya solo_traveller gb
9
Pros:

Location, pool, room was clean, staff were friendly and helpful

Cons:

Bathrooms had a smell of drains

2026-07-09 via Nuitee
D
David couple ae
8
2026-07-08 via Nuitee
E
EFSTATHIOS solo_traveller gr
1
What you booked is not guaranteed .
Pros:

Its next to Bangrak pier . So very comfortable to catch the next day's ferry for Koh Phangan.

Cons:

I booked a room with a double bed
There were options with twins but i chose a double bed. Got approved and confirmed . When i arrived i handed my passport and they informed me about check in and check out time and about the beach and the pool and while was ready to start filling some documents the reception guy told me "ah we got you a twin room" . I politely said that i didnt pay for a twin room. His tone was that he doesnt care what i booked.He has a twin room and thats what i will take. I told him i will not and ask him to cancel my booking.
He replied "you havent paid yet just cancel it yourself . I clearly asked him if i will pay any fee and he said "No. You havent paid anything .Cannot keep you money".
So i got out and tried to cancel and of course i had to pay the full amount.
I went back and his reply was
"I dont know about cancelation fees"
So another 5 minutes playing the game i paid for the double bed and he kept telling me to take the twin or get out.I asked for supervisor he said there was none around.And thankfully i cleaner lady appeared and informed him that there was a double bed room available. So i tipped the lady for saving my night and went to my room.
Next day again looking for the supervisor.And it was a younger guy looking like him around having eyes and ears on me and of course no supervisor.
I went around 7 in the evening and left at 12.00.at noon and no supervisor. Seems the supervisor comes 1-2 hours per day..
I am still wondering why they dont hire the cleaner lady as desk reception .She knew everything . She was polite with big smile and she. really tried to stay under the radar.
And it wasn't my first time in this hotel.

2026-07-08 via Nuitee
A
Anna family_with_children se
8
Pros:

Läget va bra! Vi bodde på garden sidan( finns två olika sidor av hotellet men man får använda båda) och vi tyckte det va ett mysigt område med en jätte bra pool! Gick man över vägen kom man till resturang och två pool områden till som ligger precis vid stranden .. trevlig personal som hjälpte oss när vi ville boka utflykt osv.

Cons:

Jag tyckte inte rummen va speciellt fräscha, sängkläderna hade gjort sitt för några år sen kändes de som.

2026-07-08 via Nuitee
B
Bavani solo_traveller gb
8
2026-07-07 via Nuitee
B
Bonnehon couple fr
4
Courte nuit avec murs en carton
Pros:

Bungalow propre, pas cher et pratique car proche de l'aéroport, avec plusieurs piscines agréables

Cons:

L'insonorisation est digne d'une tente quechua. Réveil à 2 h du matin par une dame qui hurlait, puis nous avons assisté (uniquement grâce au son dieu merci) à une prestation manifestement tarifée chez les voisins. Une nuit bien moins reposante que prévu. Dommage, car sans ça le rapport qualité-prix aurait été très bon

2026-07-07 via Nuitee
N
NIETO solo_traveller fr
10
Pros:

Tout

Cons:

Rien

2026-07-06 via Nuitee
L
Louis couple fr
7
2026-07-06 via Nuitee
J
Joakim couple no
6
Fin plassering, store og komfertable rom i et rolig området
Pros:

Plasseringen nært stranda med gode og store rom

Cons:

Rar lukt på badet hvor personalet sjekket det men ga oss ingen oppfølging

2026-07-05 via Nuitee
K
Kiko solo_traveller es
7
Todo ok, lo recomiendo
Pros:

La ubicación y el precio, también la amabilidad de el 95 por ciento de las personas que allí trabajan.

Cons:

Un empleado de unos 55 años que el día que se fue la luz al decirle que tenía tres niños y necesitaban aire acondicionado o ventilador me mandaba a la calle y se tiraba encima de la mesa a dormir

2026-07-04 via Nuitee
L
Lily couple au
9
Amazing!
Pros:

Location, people and facilities!

Cons:

It was super close to the airport which meant we heard the planes going over our head every so often but other than that perfect!

2026-07-03 via Nuitee
A
Adeline couple es
10
Pros:

Love this place!! Absolutely stunning beachfront views. Two lovely pools. Super spacious rooms, comfortable bed and everything super clean. Would definitely recommend this place to anyone looking for a well located beachfront hotel. Very close to the docks to boat to the other islands and lots of lovely businesses and things to do near by.

Cons:

The hotel next to the property is a little loud during the day! They have some beach parties with a DJ but stopped in the late afternoon. So no worries falling asleep.

2026-07-03 via Nuitee