Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Table tennis
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Modern design
Cons:
Issues with cleanliness
Limited TV channels

Categories

Cleanliness
8.79
Mentioned issues with cleanliness in some reviews, but overall the hotel maintains a standard quality.
Service
9.26
Consistently positive feedback about friendly and helpful staff.
Location
9.3
Numerous mentions of perfect location near the beach and city center.
Room Quality
8.75
Rooms are modern and well-decorated; some comments on space issues.
Amenities
8.78
General mentions of good amenities, despite some inconsistencies.
Value for Money
8.24
Some concerns about pricing, particularly regarding breakfast.
Food and Beverage
8.79
Average but satisfactory breakfast quality mentioned.
Overall Experience
9.26
Overall enjoyment expressed, with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:15

Property Description

Central Location in Ostend
Upstairs Hotel, located in the heart of Ostend, just 100 meters from Oostende Beach, offers a vibrant stay with a shared lounge, terrace, and a bar for guests to unwind.

Comfortable Rooms with Modern Amenities
Each room at Upstairs Hotel is thoughtfully designed with a desk, flat-screen TV, private bathroom, and safety deposit box. Some rooms even boast balconies or city views, ensuring a cozy and relaxing stay for all guests.

Entertainment and Dining Options
With evening entertainment, a 24-hour front desk, and the option of buffet or continental breakfast, Upstairs Hotel provides a perfect blend of leisure and convenience for a memorable stay.

Experience the best of Ostend at Upstairs Hotel - Book your stay now for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 12.50 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 5564 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 9.26
S
Susanne • solo_traveller • be
9
2026-06-20 • via Nuitee
G
gladys • solo_traveller • be
8
2026-06-20 • via Nuitee
V
VANRUTTEN • solo_traveller • be
10
Pros:

Super hotel.

2026-06-20 • via Nuitee
C
Carine • solo_traveller • be
8
2026-06-20 • via Nuitee
M
Mark • couple • nl
10
Super
Pros:

Prima hotel op een top locatie aan zee
Parkeergarage praktisch voor de deur
Honden zijn ook welkom

2026-06-20 • via Nuitee
V
Véronique • couple • be
8
Super
Pros:

Tout

Cons:

Rien

2026-06-20 • via Nuitee
C
Christoph • solo_traveller • be
8
Pros:

De leuke sfeer in het hotel

Cons:

Niks

2026-06-19 • via Nuitee
H
Heidi • couple • be
10
2026-06-19 • via Nuitee
L
Lut • solo_traveller • be
10
2026-06-19 • via Nuitee
F
francesco • solo_traveller • be
9
Détente et repos
Pros:

Petit déjeuner, exceptionnel,

Cons:

Dommage qu’il n’y a pas la clim dans la chambre

2026-06-19 • via Nuitee
M
maud • solo_traveller • fr
10
Pros:

Toboggan, billard ....

2026-06-19 • via Nuitee
G
Gérard • solo_traveller • be
9
2026-06-18 • via Nuitee
J
Jurgen • solo_traveller • be
10
2026-06-18 • via Nuitee
B
Berry • couple • nl
10
Top plek
Pros:

Super gave plek!

Cons:

Niks

2026-06-18 • via Nuitee
Y
Yvette • solo_traveller • be
8
Bon séjour
Pros:

TB petit dej . TB siyuation

Cons:

Vue de la chambre sur une cour intérieure peinte en noir sans fenêtres… angoissant; parfois personnel non souriant à la reception

2026-06-18 • via Nuitee
F
Fabien • solo_traveller • be
6
2026-06-17 • via Nuitee
G
gilles • solo_traveller • fr
8
Un hôtel bien situé, beau et confortable , a recommander !
Pros:

Hôtel très bien situé, près des plages.
Hôtel design, chambre jolie et confortable, excellent petit déjeuner, personnel aimable. Très bon rapport qualité prix . Au top !

Cons:

Il faudrait mettre des tisanes dans les chambres, il y a seulement thé ou café donc pas top pour le soir ( mais c’est vraiment un détail)

2026-06-17 • via Nuitee
H
Hilde • solo_traveller • be
7
Pros:

Ligging en leuke inrichting van hotel met lekker ontbijt

Cons:

Gemaakt vriendelijk personeel aan receptie

2026-06-16 • via Nuitee
M
Marco • couple • de
9
2026-06-16 • via Nuitee
H
Havva • family_with_children • de
10
Pros:

Ein tolles, sympathisches Hotel. Sehr kinderfreundlich!

Cons:

Nichts

2026-06-16 • via Nuitee