Second Nature Southampton

Hotels
9.4 (2167 reviews)
Queen's Terrace 1-8 , Southampton , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Breakfast service issues
Inconsistent food temperature

Categories

Cleanliness
8.66
Rooms are described as clean, but one review mentions issues with the breakfast service.
Service
9.83
Staff are consistently referred to as friendly and helpful, enhancing the overall stay.
Location
9.67
Conveniently located near the cruise terminals with a pleasant walk through the park.
Room Quality
9.62
Rooms are spacious, comfortable, and equipped with useful amenities.
Amenities
9.65
Includes a gym, laundry, and self-catering options, adding value to the stay.
Value for Money
9.61
Guests feel the hotel provides great value for money considering the quality of service and amenities.
Food and Beverage
8.16
Mixed feedback, with one review highlighting significant delays and temperature issues with breakfast.
Overall Experience
10
Guests express a strong willingness to recommend the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:19

Property Description

Convenient Location
Located in the heart of Southampton, room2 Southampton offers easy access to popular attractions such as Southampton Guildhall and The Mayflower Theatre. With Ageas Bowl and Woodmill Outdoor Centre just a short drive away, guests can explore the city effortlessly.

Modern Amenities
Each room at room2 Southampton is equipped with a flat-screen TV, fully equipped kitchen, private bathroom, and a work space, providing guests with all the comforts of home during their stay. Whether you're traveling for business or leisure, our amenities cater to all your needs.

Exceptional Service
Our dedicated staff is committed to ensuring a pleasant stay for all guests. From providing local information to assisting with any requests, we are here to make your experience memorable.

Ready to experience comfort and convenience in Southampton? Book your stay at room2 Southampton now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 13 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2167 reviews
Cleanliness: 8.66
Service: 9.83
Location: 9.67
Room Quality: 9.62
Amenities: 9.65
Value for Money: 9.61
Food and Beverage: 8.16
Overall Experience: 10
W
Watt solo_traveller fk
8
Pros:

Good central location to town ,and we're able to accommodate us at very short notice for a 4 day stay.

2026-07-24 via Nuitee
S
Susanne family_with_children dk
6
Det var et fint ophold, jeg havde nok bare forventet mere ud fra anmeldelserne.
Pros:

Fine værelser. Rummelige.

Cons:

Der skulle være en restaurant tilknyttet, men halvdelen af menukortet kunne ikke bestilles. Jeg synes ikke, at personalet oplyste om særlig meget. Vi havde åbenbart morgenmad med, det vidste jeg ikke, da vores booking sagde noget andet. Personalet nævnte aldrig noget - det fremgik blot af vores slutafregning.

2026-07-24 via Nuitee
S
SaraO17 extended_group pt
8
Pros:

Fomos recebidos pelo Fernando, com um sorriso e uma boa disposição sem igual! Sempre prestável!
O quarto tinha todas as facilidades para cozinhar, se quiséssemos! E as camas eram super confortáveis. Além disso, para o propósito a que fomos, ficámos super perto - a 10m a pé o que é impagável!

Cons:

Nada.

2026-07-19 via Nuitee
P
Paloma extended_group it
8
2026-07-17 via Nuitee
W
WARWICK solo_traveller gb
10
Great stay and good value
Pros:

value, clean,
service

2026-07-17 via Nuitee
K
KLA2004 Family Epsom, Surrey, England
10
Excellent service. Would recommend.
Pros:

Fantastic service. We were warmly greeted by Fernando, who was incredibly helpful as were all staff - they went above and beyond. Rooms were lovely, clean and spacious and the bed was very comfortable.

2026-07-16 via Tripadvisor
M
MollyDewDrop Family
10
Great hotel, very good staff
Pros:

Great hotel, far exceeded expectations. Very friendly check I'm from Ronald. Room was a really good size, with a mezzanine bed for our child. Clean, great AC, lots of thoughtful touches and fab shower.
Breakfast was included for us - good selection on the menu and great service from Reece (Rhys? Didn't check spelling of his name - sorry!), who was also brilliant with our son.
We'd definitely stay here again.

2026-07-16 via Tripadvisor
K
Kate extended_group gb
10
Pros:

Staff were very warm and friendly and went above and beyond to make our staff comfortable.

2026-07-16 via Nuitee
R
Ross couple za
8
A most enjoyable stay in a very pleasant hotel, with helpful staff good location.
Pros:

Very central location, with most friendly and helpful staff. Room was clean and facilities good. The room was quiet and bright. The lifts were rapid with little waiting time. The lounge area was comfortable pleasant. The parking was convenient.

Cons:

The choice of food in the lounge area was very limited, and service fairly slow.

2026-07-14 via Nuitee
K
Kattogo4 Couples Cleveland, Ohio
10
Thumbs up to Room2!
Pros:

We had a lovely stay at Room2 Southampton! The staff was excellent and helpful! Great bar and yummy breakfast. The rooms were clean and just what we needed. Easy walk to take in some sights of the area! I would definitely stay at Room2 again and would highly recommend it as well!

2026-07-12 via Tripadvisor
S
Sharlophapha Friends getaway New York City, New York
10
Unmatched Hospitality, Ask for Justine !!
Pros:

Our stay at Second Natuee (formerly Room2) was absolutely exceptional, largely thanks to Justine. From the moment we arrived, her attention to detail was evident in every interaction, nothing felt like a scripted routine, it was warm, genuine care from start to finish. She anticipated needs before we even had to ask and made the entire stay feel personal rather than transactional. The establishment itself matches that same level of thoughtfulness in its design and service. If you're looking for a place where the staff genuinely make the experience, ask for Justine, she is unmatched.

2026-07-11 via Tripadvisor
S
Stanley couple us
9
Great clean and comfortable place to stay for proximity to the cruise port.
Pros:

Loved the location, price was good, room was large and clean. Enjoyed the bar/cafe and the park across the street. Also close walking distance to Oxford Street. Would stay here again.

2026-07-11 via Nuitee
K
Kevin family_with_children gb
10
We had a great stay at Room2 (now rebranded as Second Nature) and would happily stay here again.
Pros:

Great staff - incredibly helpful and friendly. Love their corporate ethos of sustainability and minimizing waste. Enjoyed the breakfast too.

2026-07-09 via Nuitee
A
Andrew solo_traveller nz
9
Pros:

Lovely hotel, funky rooms.
Very friendly and helpful staff.
Close to Oxford Street restaurants.

Cons:

Dinner menu needs work, lots of options not available.

2026-07-08 via Nuitee
T
Tahlia family_with_children au
8
Pros:

Room was spacious and the breakfast was top notch, love that you could order off the menu, rather than a buffet with food that had been sitting there for to long.

Cons:

Property is dog friendly and had a slight odour throughout.

2026-07-08 via Nuitee
S
Simon solo_traveller au
8
Pros:

Very good vibe. Freindly and cosy

2026-07-08 via Nuitee
R
rhR1765DE Business
10
Absolutely Fantastic.
Pros:

One of the best hotels I have stayed in for business anywhere in the UK. The rooms were spotlessly clean, modern, well furnished. There are plugs by the bed and great AC in this hot weather. The shower had a good pressure. The staff were very polite and the breakfast was perfectly cooked. I honestly could not find a fault anywhere. Great experience and I will come back to here and/or this chain. The price was reasonable also.

2026-07-06 via Tripadvisor
H
hydeac Couples
10
Friendly bar staff
Pros:

We stopped by, as we were walking home & thought that’s a nice looking bar. The bar staff were chatty & very friendly, we enjoyed our decaf espresso martinis so much we revisited the following evening.
We’re also looking in the future maybe staying in one of there rooms. Thank you for your kindness & obviously yummy cocktails. X

2026-07-06 via Tripadvisor
I
Itseoritse solo_traveller gb
9
Lovely stay overall. Would come back again.
Pros:

Lovely room and aparthotel. Wonderful location. Generally helpful staff.

2026-07-06 via Nuitee
E
emmanahkita Family Peacehaven, East Sussex, England
10
Peppa pig world stay
Pros:

We stayed here during our 2 day trip to Paultons Park/peppa pig world on June 17th. The manager (Justine, sorry if I’m incorrect) and her team could not of been more welcoming, from the moment we arrived with parking. Beautiful large room, with everything we could need (even the cot was all made for our little one) so helpful with restaurant advice and such an amazing cooked and very tasty breakfast! The manager and her team were so personable, helpful and great with our little ones. Thank you so much.

2026-07-05 via Tripadvisor