Robertson Hotel

Hotels
9.2 (398 reviews)
J Miranda Avenue , Naga , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good value for money
Convenient location
Cons:
Limited amenities
Bathroom issues
Small rooms
No free water in rooms

Categories

Cleanliness
8.58
Various reviews noted cleanliness but mentioned the need for improvement in some areas.
Service
9.99
Multiple reviews highlighted the staff's friendliness and responsiveness.
Location
9.59
Convenient location with easy access to the city, although some difficulties in finding the hotel were noted.
Room Quality
8.54
Some reviews indicated rooms were small and lacked windows.
Amenities
9.07
Mixed feedback with many amenities lacking, such as free bottled water and a kettle, but overall standard for the price.
Value for Money
9.53
Guests found the hotel a fair value compared to others, despite some complaints.
Food and Beverage
8.58
Breakfast was appreciated, but the lack of bottled water and other options was noted.
Overall Experience
9.75
Guests were generally satisfied with their stays, noting excellent service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:39

Property Description

Convenient Location
Situated in Naga, just a 7-minute drive from SM City Naga, Robertson Hotel offers a prime location for both leisure and business travelers.

Modern Amenities
Each room is equipped with air conditioning, a flat-screen cable TV, and a safety deposit box. Some rooms even feature a kitchen and dining area with top-notch appliances for your convenience.

Exceptional Services
Enjoy 24-hour front desk assistance, free WiFi, and on-site parking. Let our friendly staff help you with anything you need, from ironing to laundry services.

Ready to experience comfort and convenience at Robertson Hotel? Book your stay now and make the most of your trip to Naga!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 750 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 398 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.75
A
Allin Dane • solo_traveller • ph
9
2026-06-19 • via Nuitee
C
Carlo • extended_group • ph
8
2026-06-07 • via Nuitee
A
Aizabelle • family_with_children • ae
8
2026-06-07 • via Nuitee
K
Karen • solo_traveller • ph
10
2026-06-05 • via Nuitee
M
Mary • couple • au
7
Ok
Pros:

Ok

Cons:

Ok

2026-05-27 • via Nuitee
E
Elainne • solo_traveller • ph
10
Pros:

Good deal thru apps like Booking.com. Robertson is a good place to stay esp. for work trips.

Cons:

None that I could think of.

2026-05-26 • via Nuitee
F
Fremista • solo_traveller • ph
10
2026-05-26 • via Nuitee
P
Priscilla • family_with_children • ph
4
just okay
Pros:

Its close to the venue we went to

Cons:

I was told we will get a pwd room for my mom, but it was not. No handles on the shower room which make it difficult for her to shower. Aircon was busted too. They tried to fixed it but was busted again early morning. They were informed, but no resolution was made.

2026-05-17 • via Nuitee
Z
Zigmund Lukban • solo_traveller • ph
9
Pros:

Good room

Cons:

The toilet is clogged

2026-05-16 • via Nuitee
V
Virgilio • solo_traveller • ph
7
2026-05-14 • via Nuitee
J
Jan • solo_traveller • nl
9
2026-05-13 • via Nuitee
I
Ian Derek Fortuno • solo_traveller • de
10
2026-05-11 • via Nuitee
I
Ian Derek Fortuno • solo_traveller • de
10
2026-05-11 • via Nuitee
B
Balaoro • solo_traveller • ph
10
2026-05-09 • via Nuitee
Z
Zigmund Lukban • solo_traveller • ph
9
Pros:

Nice room, adequate but not luxurious.

Cons:

Can hear noisy guests outside, the water seems to be slippery and might indicate moss in your water storage tank.

2026-05-07 • via Nuitee
B
BULWARC • family_with_children • ph
9
Pros:

Breakfast was generous. The location is perfect, very near the City Hall.

Cons:

The water was oily and it was very difficult taking a shower as the oil is not easily removed.

2026-04-24 • via Nuitee
E
EFREN • solo_traveller • nz
6
2026-04-16 • via Nuitee
S
Shane • family_with_children • nz
8
Pros:

Stayed here couple of times, its good and especially the beautiful front desk staff.

2026-04-13 • via Nuitee
N
Navarre • extended_group • ph
3
2026-04-06 • via Nuitee
A
Alex • solo_traveller • gb
8
A little bit of luxuary on a budget. Comfortable stay!
Pros:

Friendly, attentive staff, who were able to answer my queries and call me a tricycle quickly. The double room was lovely, and with free toileteries, room service (the food was good!), a TV, and good working shower, this hotel was amazing for the low price I paid. It was the comfort I needed in Naga City.

Cons:

Location was a bit of a walk from the bus depot area and there wasn't much in the area to see. But Naga is great and full of sights otherwise.

2026-04-03 • via Nuitee