Terlon Apartments

Hotels
7.7 (4636 reviews)
8 Victoria Street Produce Exchange Building , Liverpool , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Lift / Elevator
Airport shuttle
Non-smoking throughout
Private check-in/check-out
Airport shuttle (additional charge)
Shuttle service
See all facilities

Review Highlights

Pros:
Modern apartments
Convenient location
Help from staff
Cons:
Poor cleanliness
Unacceptable customer service
Uncomfortable mattresses
Additional unexpected fees

Categories

Cleanliness
4.91
Multiple reviews indicate concerns about cleanliness, specifically mentioning that the property looked dirty and run down.
Service
9.38
Staff were helpful and attentive, as noted in several reviews.
Location
9.92
The location received positive remarks, being central and convenient.
Room Quality
6.87
Room quality received mixed reviews, with comments about uncomfortable mattresses and layout issues.
Amenities
7.9
Amenities were adequate, with some facilities mentioned positively but with some complaints.
Value for Money
5.86
Several reviews indicated dissatisfaction with pricing and additional fees, leading to concerns about value.
Food and Beverage
8.41
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.38
Overall experience varied greatly; some enjoyed the stay while others were severely disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:06

Property Description

Luxurious Accommodation
Experience luxury at FM Living, located just a 4-minute walk from the Royal Court Theatre in Liverpool. Our stylish accommodations feature a flat-screen TV and a fully equipped kitchen, including an oven, toaster, and kettle for your convenience.

Prime Location
Explore the vibrant Pier Head area, only 500 meters from FM Living. Immerse yourself in the rich culture and history of Liverpool, with easy access to popular attractions and entertainment venues.

Convenient Accessibility
Traveling is a breeze with the Liverpool John Lennon Airport just 12 km away from our property. Enjoy a seamless journey to and from FM Living, ensuring a stress-free and enjoyable stay.

Book now for an unforgettable experience at FM Living!

Important information:

Please note that the property will send check-in codes via email on the day of check-in.

Kindly note that some accommodations is accessible via stairs. Therefore it may not be suitable for guests with reduced mobility. Please contact the property prior to arrival for more information and assistance.

Please note that in case of losing a key GBP 50 will be charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

7.7
Based on 4636 reviews
Cleanliness: 4.91
Service: 9.38
Location: 9.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 5.86
Food and Beverage: 8.41
Overall Experience: 8.38
I
Iain couple gb
8
Good location for a night. Bit rowdy if you want a relaxing weekend.
Pros:

Good location for the concert.

Cons:

There was either a night club or party of all parties going on until 6am 😃

2026-07-03 via Nuitee
C
Chris solo_traveller gb
10
2026-07-03 via Nuitee
E
Eilish solo_traveller ie
8
Liverpool
Pros:

Great location very clean

Cons:

Uncomfortable warm there were fans provided, though but still very hot

2026-07-02 via Nuitee
A
ANGEL couple es
6
2026-07-02 via Nuitee
D
Deanna extended_group gb
8
Pros:

Very clean and lovely and spacious. Nice and quiet. A great location.

Cons:

The bed in one of the bedrooms was creaky and wobbly and the lamp in the same bedroom couldn’t actually be plugged in anywhere. Also, some hand soap at least in the bathroom would have been helpful.

2026-07-02 via Nuitee
N
Neil solo_traveller gb
10
2026-07-02 via Nuitee
E
Emma solo_traveller gb
9
2026-07-01 via Nuitee
R
Ryan couple gb
10
Definitely stay again
Pros:

Apartment was stunning, very clean. Staff were great, always on call

Cons:

Nothing i didn’t really like. Probably the position of the tv, but that couldn’t be helped. Loved the apartment

2026-07-01 via Nuitee
C
carlos henrique solo_traveller gb
10
Apartamento limpo bem localizado proprietário super educado tudo perfeito super indico
Pros:

Tudo perfeito

2026-06-30 via Nuitee
J
james couple gb
8
Great position to explore Liverpool
Pros:

Nice modern apartment in the centre of city. Very helpful check in staff.

Cons:

Some furniture cheap. Bedroom windows couldn’t open and no fans to very warm.

2026-06-30 via Nuitee
R
Ronan couple gb
8
Great location , clean & tidy highly recommended
Pros:

Locations was fantastic .

Cons:

Cannot think of anything

2026-06-30 via Nuitee
D
Darren family_with_children gb
6
Pros:

Location is fantastic

Cons:

No Air con,expensive for one night probably due to gig (event).room was small and quite abit of damage toilet seat,large scratches on floor

2026-06-29 via Nuitee
J
Jagoda solo_traveller pl
7
2026-06-29 via Nuitee
T
Thompson solo_traveller gb
8
Almost!
Pros:

Perfect location for getting around and seeing sights as it is all local.

Cons:

Unfortunately i couldnt use the shower as the tray had come away from the wall so the water runs straight under rhe shower tray and could be causing great structure damage. There were marks and noticeable stains on many furnishings and the rug still had food in it.

2026-06-29 via Nuitee
S
Sandie solo_traveller gb
3
Disappointed
Pros:

Parking nearby and close to shopping area.

Cons:

No air con working on hottest day, stained matress on sofa bed, bath panel needed replacing, window wouldn't close so very loud music untill past 3am, didnt get to sleep untill after 3.30am. Window would not close.
We had 2 others staying with is, but they had to purchase a last minute room in another hotel, at an extra cost to them, nearly £500 in total for a bad experience.
Sorry for the bad review but it was not what we were expecting.

2026-06-28 via Nuitee
A
anna solo_traveller gb
10
2026-06-28 via Nuitee
A
Andreea solo_traveller ro
6
Dezamăgitor. Nu am primit camera rezervată , ci una inferioară.
Pros:

Acces rapid

Cons:

Dezamăgitor . Informațiile expuse pe site , nu existau în realitate.
Am rezervat cameră cu vedere la oraș (de fapt era vedere la acoperișul clădirii vecine) - nu au respectat ce am rezervat.
Scria ca este izolată fonic, dar toată gălăgia și muzica de pe Mathew street se auzea. Nu am putut dormi.
Dușul este fix , în tavan. Nu este mobil deloc. Foarte greu de utilizat dacă nu vrei să îți speli părul de fiecare dată.
Facilitățile ca exemplu : fierbător , prăjitor de paine nu există.
Când am cerut o camera cu condițiile achizionate sau rambursare a diferenței pentru camera inferioară primită, au spus ca nu se poate și au greșit ei informațiile scrise în descriere pe booking.

2026-06-27 via Nuitee
B
Ben Diks solo_traveller gb
9
Pros:

Friendly kind Staff. And location was excellent.

Cons:

No shower gel and not enough Towels.

2026-06-26 via Nuitee
C
Claire family_with_children gb
10
2026-06-24 via Nuitee
L
Lee solo_traveller gb
8
No frills but everything you need, perfect me me when I’m working away in Chester 👍
Pros:

Cozy and relaxing friendly atmosphere :)

2026-06-24 via Nuitee