Terlon Apartments

Hotels
7.7 (4682 reviews)
8 Victoria Street Produce Exchange Building , Liverpool , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Lift / Elevator
Airport shuttle
Non-smoking throughout
Private check-in/check-out
Airport shuttle (additional charge)
Shuttle service
See all facilities

Review Highlights

Pros:
Modern apartments
Convenient location
Help from staff
Cons:
Poor cleanliness
Unacceptable customer service
Uncomfortable mattresses
Additional unexpected fees

Categories

Cleanliness
4.91
Multiple reviews indicate concerns about cleanliness, specifically mentioning that the property looked dirty and run down.
Service
9.38
Staff were helpful and attentive, as noted in several reviews.
Location
9.92
The location received positive remarks, being central and convenient.
Room Quality
6.87
Room quality received mixed reviews, with comments about uncomfortable mattresses and layout issues.
Amenities
7.9
Amenities were adequate, with some facilities mentioned positively but with some complaints.
Value for Money
5.86
Several reviews indicated dissatisfaction with pricing and additional fees, leading to concerns about value.
Food and Beverage
8.41
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.38
Overall experience varied greatly; some enjoyed the stay while others were severely disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:06

Property Description

Luxurious Accommodation
Experience luxury at FM Living, located just a 4-minute walk from the Royal Court Theatre in Liverpool. Our stylish accommodations feature a flat-screen TV and a fully equipped kitchen, including an oven, toaster, and kettle for your convenience.

Prime Location
Explore the vibrant Pier Head area, only 500 meters from FM Living. Immerse yourself in the rich culture and history of Liverpool, with easy access to popular attractions and entertainment venues.

Convenient Accessibility
Traveling is a breeze with the Liverpool John Lennon Airport just 12 km away from our property. Enjoy a seamless journey to and from FM Living, ensuring a stress-free and enjoyable stay.

Book now for an unforgettable experience at FM Living!

Important information:

Please note that the property will send check-in codes via email on the day of check-in.

Kindly note that some accommodations is accessible via stairs. Therefore it may not be suitable for guests with reduced mobility. Please contact the property prior to arrival for more information and assistance.

Please note that in case of losing a key GBP 50 will be charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

7.7
Based on 4682 reviews
Cleanliness: 4.91
Service: 9.38
Location: 9.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 5.86
Food and Beverage: 8.41
Overall Experience: 8.38
L
Louise solo_traveller gb
9
Great place, unreal location
Pros:

Epic location , literally minutes from Liverpool one. Great staff, room was clean and comfortable

Cons:

The day the lift didn’t work is the only little thing I can say I didn’t like (purely because the stairs in the heatwave weren’t fun 🤣) that’s more on me for not being fit enough

2026-07-25 via Nuitee
K
Karen couple gb
8
Pros:

Excellent location

2026-07-23 via Nuitee
L
linda solo_traveller es
10
Pros:

Location was perfect very central

Cons:

Nothing everything was great

2026-07-22 via Nuitee
P
PMY solo_traveller gb
7
Value for money but HOT.
Pros:

Good apartment in great location. Staff helpful. Overall good value for money.

Cons:

We knew there was no air con but with no opening windows anywhere the apartment was stiflingly hot and it was only 21C outside. The staff wanted to help by giving us fans but it was still uncomfortable.

2026-07-21 via Nuitee
R
richard solo_traveller gb
8
Pros:

Staff were lovely & friendly

Cons:

As the weather was hot the rooms were too but they had a fan which helped. Also the noise in the rooms was abit much if you are looking an early night but if your here to have a late 1 the location is perfect 👌

2026-07-21 via Nuitee
N
Nobre solo_traveller ie
10
Pros:

Location and comfort

Cons:

Nothing in particular

2026-07-21 via Nuitee
G
Gillian solo_traveller gb
7
Pros:

Excellent location, nice kitchen and bathroom. All rooms were a great size

Cons:

Its a little more run down than the photos appear but it's not a problem. It was clean.

2026-07-20 via Nuitee
M
maria solo_traveller gb
7
Pros:

Location was ideal.
The staff were lovely.
Ironing board with iron and hairdryer in the room
A nice shower with towels provided.

Cons:

Areas of the rooms look tired.
The communal spaces need a bit of tlc, the photos on booking.com are cleverly done and did not mirror reality.
Was not value for money. The hotel around the corner was not much more in cost and included breakfast.
We booked 2 rooms and managed to be on the same floor. One room had replenished tea/coffee etc but the other didn't. The flooring in one was badly scuffed. It would have been nice to have a clean dish cloth to wash up as we had washing up liquid.

2026-07-19 via Nuitee
K
Karen solo_traveller ie
10
2026-07-19 via Nuitee
K
Kaiya couple gb
10
2026-07-18 via Nuitee
M
Mia couple gb
7
Pros:

Room had everything you could need including a fan.

Cons:

The bed is off poor quality with it Boeing in the middle. The matress is not of high enough quality to componsate for the dip in the bed.

There is no tea towels.

2026-07-17 via Nuitee
K
Kerry solo_traveller gb
8
Great location but noisy as a result
Pros:

Fantastic location

Cons:

Bedroom windows were internal and did not open. There were fans but it was very stuffy. Living room window opened onto Victoria Street and was therefore very noisy.

2026-07-17 via Nuitee
N
Nilima extended_group gb
4
Uncomfortable and incredibly noisy.
Pros:

Close to centre

Cons:

Really bad location. Next to a club that was blaring music out till 2am in the morning. We had my daughter’s graduation and needed to be up at 5am so we could get ready and leave by 7am. Had two awful nights sleep. Bed was very soft and squeaky. Horrible trying to sleep on it. The door handles were wobbly and the bathroom suite was cheap and flimsy.

2026-07-17 via Nuitee
A
Adam couple gb
10
2026-07-17 via Nuitee
L
Linda couple gb
3
Really disappointed.
Pros:

Location was good. Receptionist was nice.

Cons:

The apartment. Very very run down. Floor and furniture dirty. Every bit of furniture was chipped and damaged. As was flooring. Mattress was really dirty. Loose tiles in bathroom floor. Mirror all damaged and rusty. The bed was really noisy at the slightest move.

2026-07-16 via Nuitee
C
Cheryl couple gb
8
Lovely apartment, staff very friendly, great location, just a few touchups needed
Pros:

Perfect location, a few things could be sorted, no bath panel, shower door didn’t have a bottom seal therefore the floor got soaked

Cons:

Didn’t realise how noisy it would be the next morning with pub barrel delivery/removals but got the properties fault

2026-07-16 via Nuitee
D
Danni jo couple gb
2
2026-07-16 via Nuitee
T
Tina74a solo_traveller ie
10
Pros:

Anytime i visit Liverpool i always stay here..so close to everything and a big thank you to Eevie as always

2026-07-16 via Nuitee
J
Josh couple gb
1
If you like in the centre with loads of noise this is for you
Pros:

Was in the centre

Cons:

The noise every one rude

2026-07-15 via Nuitee
K
Ken couple ie
5
Pros:

Central location

Cons:

Bed uncomfortable and no shower gel shampoo

2026-07-15 via Nuitee