Umami Hotel - Adults Only

Hotels
9.2 (424 reviews)
Calle 219A Hotel Umami , Puerto Viejo , CR
+506 2750 3200

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness of rooms
Cons:
Breakfast quality
Limited dining options

Categories

Cleanliness
9.6
Reviews indicated high cleanliness standards, which is crucial for guest satisfaction.
Service
9.98
Staff were consistently described as friendly and supportive, enhancing the overall guest experience.
Location
9.61
Location was frequently highlighted as a positive aspect, close to the beach and city center.
Room Quality
9.56
Rooms were described as spacious and well-decorated, meeting guest expectations.
Amenities
9.09
Amenities were satisfactory but some guests felt improvements could be made.
Value for Money
8.55
Some reviews noted that the pricing did not match the quality of food and service.
Food and Beverage
7.6
Several guests expressed dissatisfaction with the breakfast quality and options available.
Overall Experience
9.57
Overall sentiment leaned positively, with guests eager to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:20

Property Description

Luxurious Accommodation with Exclusive Amenities

Located in Puerto Viejo, Umami Hotel - Adults Only offers a lavish retreat just steps away from Negra Beach. Guests can indulge in the outdoor swimming pool, free private parking, and lush garden surroundings.

Unparalleled Comfort and Convenience

Experience top-notch service with room amenities including air-conditioning, a coffee machine, and a flat-screen TV. For added convenience, select rooms feature a fully equipped kitchen. Enjoy a relaxing stay with complimentary WiFi, room service, and a tour desk available to cater to your every need.

Prime Location for Exploration and Relaxation

Discover nearby attractions such as Cocles Beach and Jaguar Rescue Center, perfect for nature enthusiasts. With a paid airport shuttle service, your journey to Captain Manuel Niño International Airport is made effortless. Book your stay at Umami Hotel - Adults Only for an unforgettable getaway.

Important information:

Please note this property does not accept children under 14 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 424 reviews
Cleanliness: 9.6
Service: 9.98
Location: 9.61
Room Quality: 9.56
Amenities: 9.09
Value for Money: 8.55
Food and Beverage: 7.6
Overall Experience: 9.57
T
Tatiana • solo_traveller • cr
8
Pros:

Las personas del hotel muy amables. Las camas cómodas, los baños amplios

Cons:

El parqueo es afuera y no hay seguridad para el carro.

2026-09-14 • via Nuitee
D
Dirk • solo_traveller • de
9
2026-09-13 • via Nuitee
C
Carina • extended_group • de
10
Pros:

Wahnsinnig hübsches, sehr geschmackvolles Hotel. Top Personal.

2026-08-21 • via Nuitee
A
ANDREA • solo_traveller • it
9
2026-08-18 • via Nuitee
C
Chrissi • extended_group • de
9
2026-08-17 • via Nuitee
S
Stephen • couple • gb
10
Perfect
Pros:

Great hotel
Great breakfast
Great location
Great staff
We even saw a sloth around the corner

Cons:

Nothing

2026-08-09 • via Nuitee
Q
Q1516SJthomasv • Solo travel
10
Umami hotel, puerto viejo
Pros:

Umami hotel is a gorgeous boutique adult only hotel centrally located in Puerto Viejo. The A/C and bed made the room very comfortable and the staff was incredibly knowledgeable and helpful. I will be staying here again on my next trip, I highly recommend this hotel especially what you get for the price!

2026-08-02 • via Tripadvisor
E
Esmeralda • solo_traveller • cr
10
2026-07-20 • via Nuitee
R
richarddG5599HA • Couples
2
Beware of Cancellation Policy
Pros:

I am out $500+. No I did not stay here and will not in the future.

This is my experience and probably should have know better. But other places may make accomdation such as a future credit, charge for only the first night or many other ways to make an accomdation.

I had to cancel a prepaid reservation 48 hours before arrival due to a documented medical illness. Unfortunately, the hotel's cancellation policy required seven days' notice, so I understood I might lose my payment. However, I contacted the hotel, explained the medical emergency, and requested a goodwill exception. Despite providing the circumstances, the hotel declined any refund or credit. I respect that businesses have policies, but I was disappointed by the lack of flexibility for a genuine medical emergency. Future travelers should be aware that this property appears to enforce its cancellation policy even in cases of documented illness.

2026-07-19 • via Tripadvisor
S
Solís • couple • cr
9
2026-07-08 • via Nuitee
R
Rodrigo • extended_group • uy
10
Impecable!
Pros:

Hermoso lugar, céntrico y tranquilo!
Excelentes instalaciones!

2026-06-28 • via Nuitee
G
Gunilla • family_with_children • se
8
2026-06-27 • via Nuitee
J
Jossue • couple • cr
9
Vacaciones del trabajo
Pros:

Instalaciones geniales

2026-06-24 • via Nuitee
F
Fleur • couple • nl
8
Pros:

Goede bedden! Lekker zwembad

Cons:

Ontbijt was matig

2026-06-22 • via Nuitee
H
Herbert • couple • ch
10
Tolles und ruhiges Hotel (fast) im Zentrum
Pros:

Sehr schön renoviertes kleines Hotel mit sehr netten und hilfsbereiten Mitarbeitern!!

Cons:

Nichts

2026-06-17 • via Nuitee
S
Sophie • couple • de
8
2026-06-15 • via Nuitee
J
Jurn • couple • es
10
Geweldig
Pros:

Alles was geweldig. Super schoon. Alles klopte tot in de puntjes. Zelfden zo’n goed hotel gehad.

2026-06-14 • via Nuitee
F
Frank • couple • de
3
Nicht zu empfehlen
Cons:

Zimmer war gut eingerichtet, aber keine Terrasse /Balkon und dies bei einer Suite!
Am Pool 4 Liegen für das ganze Hotel, kein Restaurant.
Haben online in Dollar gebucht und bei Anreise auch richtigen Dollarbetrag genannt bekommen, dann aber in Colon abgebucht, zu einem unbekannten selbstgewählten Kurs. Bei Rückrechnung waren es dann 40 Dollar mehr als bei Buchung. Geschickter Betrug.

2026-06-11 • via Nuitee
P
Patricia • couple • es
8
HOTEL MUY LIMPIO Y CERCA DE TODO, PLAYA, RESTURANTES, TIENDAS, ETC..
2026-06-09 • via Nuitee
F
Florencia • couple • us
8
Good
Pros:

The hotel was very nice and the rooms were comfortable. The included breakfast was good and had a variety of options.

Cons:

The room was good but there was a lingering sewage smell throughout our stay that we couldn’t get rid of even with windows open

2026-06-05 • via Nuitee